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KW Operations, LLC

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7.2

Review Score

15 reviews
3 communities
Starting from $X,XXX/mo

KW Operations, LLC community listings

Showing 3 communities
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Senior Retreat at Stonehaven

6400 Burlwood Rd, Charlotte, NC 28211

Starting at$X,XXX+ monthly
Photo of Senior Retreat at Stonehaven
1
1 Photos available
8.5
Review Score
3 reviews

5 for all categories! We were very pleased with Stonehaven. Definitely pleased with the fact that there is a small number of residents there. That means more one on one supervision. Nursing homes don't...

Provides: Memory Care, Care Homes

This beautiful 3,400 Square Feet, 5 Bedroom home sits on a 1/2 beautiful lot with a large Den and Living Room -each with its own Fireplace. Two dining areas and a large Screened-In Porch overlooking the beautifully landscaped back yard.

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Senior Retreat at Park Crossing

10408 Avondale Ave, Charlotte, NC 28210

Starting at$X,XXX+ monthly
1
1 Photos available
5.8
Review Score
8 reviews

My loved one was previously a resident at Senior Retreat at Park Crossing. The care staff were wonderful, they were very nice. Unfortunately, I do not feel like they were given what they needed to provide...

Provides: Memory Care, Care Homes

Senior Retreat at Park Crossing is a gorgeous 3,300 square foot ranch home in the Park Crossing Neighborhood near CMC Pineville in South Charlotte. The house has 6 Private Bedrooms and 4 Full Bathrooms. Our monthly rates cover the monthly rent/room, all utilities (including house...

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Senior Retreat at Lansdowne

7219 Folger Dr, Charlotte, NC 28270

1
1 Photos available

All is well for my mother since her move to this community. It is a very nice place, and she is being cared for very well. I'am pleased with all they have done for us. She is safe and in good hands at this...

Provides: Memory Care, Care Homes

Senior Retreat at Lansdowne is a licensed Family Care Home located in the Lansdowne Neighborhood in South Charlotte 5 houses off of Providence Road. We accept Seniors Only considered 'Independent' or 'Full Assisted Living' with some slight to moderate Dementia. Our ranch home has approximately...

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Viewing 1-3 out of 3 communities

Reviews
for KW Operations, LLC

7.2
Review Score
15 reviews

Review Score

15 reviews
7.2

Out of 10


5 star

34%

4 star

27%

3 star

20%

2 star

0%

1 star

20%

A Place for Mom has scored KW Operations, LLC with 7.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, KW Operations, LLC has 15 reviews with an average "overall experience" of 3.8 out of 5.

Overall Experience
5
4
3
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3
Date Submitted
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6
Reviewer
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12
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Care Received
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1-15 of 15 reviews
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5.0
Patty F - Family/Friend
Residential Care Home
July 18, 2024
Verified Review
Small Group Home with Personal Care for your Loved One!

5 for all categories! We were very pleased with Stonehaven. Definitely pleased with the fact that there is a small number of residents there. That means more one on one supervision. Nursing homes don't have enough help and Stonehaven gave our family peace of mind, knowing or family member was being looked after. I give a lot of credit to A Place for Mom. I spoke with [name removed] at a Place for Mom. Without her help, I would have never known about this place. I'm grateful to her, as this was a perfect place to place my brother.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Burfield - Family/Friend
Residential Care Home
April 28, 2022
Great Senior Care Option!!!

Very impressed with this community!!! The staff was excellent for my mother and really took personal care and new everything about her. The property is beautiful and located in a gorgeous neighborhood just east of Southpark Mall.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
November 11, 2018
My Prayers Have Been Answered!

Senior Retreat is a wonderful place for my dear wife! I love the concept of a family home. Having a maximum of 6 residents insures a favorable ration of staff to residents. The management is very accommodating to special needs and preferences and the staff is surperb. They go out of their way to provide loving care and are so considerate to the family members of the residents. I can’t be happier with Senior Retreat and recommend it highly!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
August 4, 2017
Verified Review
Would like to move here for assisted living

We had chosen this community for respite care for mom and I'm so glad we did. She had a wonderful time there. The home had just opened up so there was only 1 other resident there so there wasn't much socializing going on. But mom loved the caregivers and talking to them they were nice and friendly. It is a lovely place nice and clean. The food was wonderful. She actually said that since it went so well if she had to move into assisted living she would want to move there

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Renee Callinan - Family/Friend
Memory Care
June 30, 2016
Charlotte's Treasure

I almost don't want to let people in on such a treasure in Charlotte... This place is amazing! I am thankful everyday that we found Senior Retreat! My mom's health has improved tremendously in just 2 weeks!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Memory Care
May 30, 2024
Verified Review
Our Experience

My loved one was previously a resident at Senior Retreat at Park Crossing. The care staff were wonderful, they were very nice. Unfortunately, I do not feel like they were given what they needed to provide proper care for the residents. I will say though, they did do the best that they could with what they were given. However, if things are still currently being run under the same ownership/management that we experienced, I would not recommend to others.


4.0
Anonymous - Family/Friend
Memory Care
October 20, 2017
Verified Review
Small, Family Orianted

Senior Retreat at Park Crossing has been very good so far. It is the 2nd home of its kind owned by a Charlotte home health care agency. It is in a nice neighborhood, has six bedrooms, a games room, large living area, large screened porch dining room and eat-in kitchen. The staff are licensed caregivers, very nice, seem competent and prepare nutritious meals in addition to administering meds to the residents, caring for their health, and grooming needs. It is always clean and tidy. There are some scheduled daily activities, and an activities director who makes an effort to incorporate the residents’ interests into the planned activities. They have puzzles, TV, crafts, monthly family meetings. Also, they also have a relationship with UNCC. Students of the gerontology program visit once a week to work with the residents. The place is comfortable, intimate, and family oriented. We are satisfied so far and would recommend it to others.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
December 16, 2016
Verified Review
Good Care Home

All is well for my mother since her move to this community. It is a very nice place, and she is being cared for very well. I'am pleased with all they have done for us. She is safe and in good hands at this care home.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
August 17, 2016
Verified Review
Positive experience for my mom!!!

The Caregivers are attentive and I know my mom is well cared for. You are able to go visit anytime of the day. They keep the care home immaculate. The food is homemade and tastes good. Things are working out wonderfully and I would recommend this home.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
Anonymous - Family/Friend
Memory Care
August 14, 2023
Verified Review
needs improvement.

I was OK with the facility and the staff they did the best they could but they were not given what they needed to actually run the facility. The owner is just in my opinion a Businessman, who only wants to make a buck. He doesn't care about his staff or the patients. He's a slick talking businessman, and I would never ever trust him at all.

Cleanliness

3

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

2

Staff

5

Value for Cost

3


3.0
Anonymous - Toured community
Residential Care Home
February 24, 2023
Verified Review
My tour of Senior Retreat at Stonehaven

I toured this facility and didn't really care for it. It seemed very dated and not what I would call super clean. Very average.


3.0
Anonymous - Toured community
Memory Care
March 1, 2018

This facility is full.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


1.0
Eve C - Family/Friend
Residential Care Home
May 14, 2024
Don't get suckered in like we did

Any place is better than this. Glad to be out! Lousy care and our family member diminished quickly in physical and mental capacities while residing there. What a mistake! My advice is to look elsewhere.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
April J - Family/Friend
Residential Care Home
May 9, 2023
Biggest mistake

We were instantly sold. We liked the idea of a smaller environment where needs could be met. Turned out to be the worst mistake we ever made. An absolute nightmare of an owner. Immediately started raising rates, and every few weeks, raise them again. Drastically. Caregivers quit constantly. No activities. Our loved one left alone in her room all the time. An owner who only cares about dollar signs and shockingly condescending to family members. Lacked complete empathy.

Cleanliness

3

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Mary S
Residential Care Home
August 23, 2021
Caveat Emptor- Buyer Beware!!

Important to know, the owner will tell you whatever you want to hear to get you in the door, and once you’re in, hike the rent drastically, have no activities, high caregiver turnover (they quit constantly), and is rude, disrespectful, and uncaring. Not to be trusted.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


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