Benchmark Senior Living

Everything from the first meeting to move in day was informative and very well explained. All staff from Administration to Maintainace were awesome. They seem to treat every client as individuals not as a group

Place is very clean and always smelt fresh. They bent over backwards in the dining room and the meals were fantastic. The ladies that ran the activities were so positive and fun even though a lot of times they ran into resistance from the people living there. The front desk staff was always friendly and made you feel welcome. Being a smaller facility it definitely felt like everyone was family. I only have one complaint. I realize that it is a business and they have to raise money but if someone passes you should not have to give a 30 day notice and pay for that. If you chose to move out then I agree with the policy.

The staff is exceptional each and every day. From top to bottom they take care of any and all needs. Everyone is kind, caring, and loving. They honestly never cease to amaze me. The facility is quite pretty and always clean. My mom's visitors are always impressed by its appearance. There are activities all day every day and the staff always welcomes any suggestions of new ideas. They offer trips to shops and restaurants regularly and even transportation to doctors visits if needed. If there is a need that you may have, they have got you covered. My experiences at Willow Crossings had been nothing short of exceptional and I can't imagine a better place for a loved one. I would recommend them a million times over! I would want anyone in need of this type of facility to absolutely check them out. They have given my family such a sense of peace. Absolutely totally satisfied with them

The Branches of Framingham is a wonderful facility. It is not only beautiful but the staff is outstanding. From the moment we arrived for the tour my Aunt felt so comfortable. After our time spent with [name removed] talking about the community and the tour we knew this was the place for her.

The positive energy of the staff. Also several residents who made my in-laws feel very welcome on first visit.

My mom has been living at Arbors for almost a year now and it's been a great experience overall. The staff is welcoming and I love seeing the managers out and about with the staff and residents. They have a dog too! Nothing like being greeted by a sweet lab named [Name Removed]. Programs are 7 days a week and nurses is there around the clock. If my mom declines, she doesn't have to move. The building is older, but Arbors has been around for at least a decade, so it goes to show how good they are. My Mom isn't always easy, but they have no issues caring for her. Angels!

Wonderful place, just not the right placement for my father. Caring and responsive staff. Residents appeared happy.

The facility and staff are excellent. We were warmly greeted and given a complete tour. All of our questions were answered.

My dad was there for respite care. The facility is clean, staff incredibly caring and helpful, always activities happening for residents, food was very good.

We loved benchmark. The employees there treated my mother-in-Law with love and respect. [name removed] the director is great to work with and was willing to accommodate our requests. I would recommend bench mark to anyone.

See my five star reviews below. Sturges Ridge could be a safe, happy, nurturing place for my husband, and the location works for visits from me and the kids.

So far the staff in the dementia unit are very attentive, the place is very clean, the room a good size and she loves the food here. The quality of care seems excellent. They have plenty of activities to keep her busy. They test her cognition every 30 days. I have had some issues with them not calling back the first few weeks and they were saying they never got the message but that seems resolved now. I will let you know if that changes. I will give them a 5 now for my limited time I have been back. She says she is very happy here and they seem like family. My only concern is for how expensive it can get if her levels of care go too high. She is at a Level 2 now out of 5 at [Amount Removed] a month.

All my questions were answered and the information I was given was very helpful. I also enjoyed my visit very much. Zero pressure which I really appreciate and is one of the positive points I'm looking for in a place like this.

My tour guide was extremely knowledgeable about the services at Benchmark and responded to all of my questions. She made herself available for any questions that I may have in the future.

The tour with Randi Bellamare was a great experience. My sister and I felt welcomed from hello. The property is full of great social spaces and the residence rooms very good space. Although we felt our family member would find East Farm's a safe, social and good option, we did need to make a different choice for financial reasons. Many good comments will be shared about our experience.

It has been a great experience! While we were considering the place, the directors and staff were were accessible as you might have expected, but now, over 6 wks in, they are still every bit as available and accessible as they were initially. That has been very reassuring.

If [Name removed] needs help for any reason at any time, assistance arrives right away. It is especially a very friendly environment. People seem very patient and helpful.

Staff are attentive and proactive regarding potential problems. Very professional and welcoming environment.

They should know about [Name Removed] the guy with the heart of gold who takes us to appointments. We would be lost without him.

I feel like Orchard Valley had a very adaptable process to accommodate Mom's needs as they evolved. Adaptable includes accepting outside services as needed. Orchard Valley also advocated for Mom on intake to be sure things were done the best way for her