About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2025 Assisted Living Winners
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The Village At Willow Crossings

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25 Cobb Street, Mansfield, MA 02048

For pricing & availability:
(866) 374-4058
9.3
Review score
48 reviews
Add review
9.3
Review score
48 reviews
5 star
59%
4 star
25%
3 star
10%
2 star
2%
1 star
4%
See all reviews
8.8
Review score
2328 reviews
70 facilities
The Village At Willow Crossings
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The Village At Willow Crossings
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33 Floor plans available
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About the facility
The Village At Willow Crossings

The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The nine-hole putting green, walking and bike paths, and expansive lawns provide the setting for leisure, arts, and fitness activities. The terrace off the Lodge dining room offers seasonal patio dining and a year-round view of the campus in all its splendor. The Independent Living option is designed exclusively for Seniors looking for a carefree lifestyle without the burdens of maintaining a home. As an Independent Living Resident, you will enjoy the support from our services and amenities that make life easier, and embrace the active and independent lifestyle that awaits. The Assisted Living lifestyle at The Village at Willow Crossings offers a personalized balance of assistance and independence. Enjoy the privacy of your own apartment and the support of our caring staff for anything you may need. The Harbor Program helps those with Alzheimer's and other memory impairments to stay active and engaged, supported by a caring staff, specialized programs, and a neighborhood designed just for them.

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Village At Willow Crossings

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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The Village At Willow Crossings
The Village At Willow Crossings

25 Cobb Street, Mansfield, MA 02048

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Brookmeadow at Cobb Corner

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The Branches of North Attleboro

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9.3
Review score
48 reviews
9.3
Review score
48 reviews
5 star
59%
4 star
25%
3 star
10%
2 star
2%
1 star
4%
9.8
Review score
35 reviews
9.8
Review score
35 reviews
5 star
80%
4 star
17%
3 star
0%
2 star
3%
1 star
0%
9.5
Review score
40 reviews
9.5
Review score
40 reviews
5 star
77%
4 star
15%
3 star
8%
2 star
0%
1 star
0%
9.5
Review score
21 reviews
9.5
Review score
21 reviews
5 star
81%
4 star
19%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Village At Willow Crossings

Healthcare Services

  • Non-Ambulatory Care
  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • High Acuity Care

Meals & Dining

  • Pureed Meals
  • Guest Meals
  • Professional Chef
  • Meals Provided
  • Room Service
  • Special Dining Programs
  • Anytime Dining
  • Restaurant Style Dining
  • No Sugar
  • Gluten-free
  • Low / No Sodium

Room Amenities

  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Private patio, deck, or balcony

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon
  • Private Bath
  • Meeting Room
  • Computer or Media Center
  • TV Lounge
  • Indoor Common Areas
  • Library

Recreational areas

  • Raised Garden Beds
  • Billiards Lounge
  • Swimming Pool
  • Fitness Center
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning

Languages spoken

  • Italian
  • English
  • Spanish
  • Portuguese

Activities

  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Reminiscence Programs
  • Water Aerobics
  • Devotional Activities On-Site
  • BBQs or Picnics
  • Community Service Programs
  • Live Dance or Theater Performances
  • Dances
  • Brain fitness / Dakim
  • Birthday Parties
  • Day Trips and Outings
  • Wine Tasting
  • Current Events Club
  • Stretching Classes
  • Trivia Games
  • Intergenerational Programs
  • Devotional Activities Offsite
  • Art Classes
  • Men's Club
  • Other Religious Services
  • Wii Bowling
  • Christian Services
  • Visiting Rabbi
  • Sensory-based Programs
  • Holiday Parties
  • Live Musical Performances
  • Activities On-site
  • Protestant Services
  • Catholic Services
  • Educational Speakers / Life Long Learning
  • Walking Club
  • Cards / Pinochle Club
  • Book Club
  • Visiting Chaplain or Priest
  • Cooking Classes
  • Jewish Services
  • Gardening Club
  • Happy Hour
  • Activities Off-site
  • Live Well Programs

Reviews

for The Village At Willow Crossings

9.3Review score48 reviews
9.3
Review score
48 reviews
5 star
59%
4 star
25%
3 star
10%
2 star
2%
1 star
4%
Benchmark Senior Living
8.8
Review score2328 reviews70 communities
Write a review
A Place for Mom has scored The Village At Willow Crossings with 9.3 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, The Village At Willow Crossings has 48 reviews with an average "overall experience" of 4.3 out of 5.
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.5
Care Services
4.5
Staff
4.6
Meals & Dining
4.8
Activities
4.6
Value for Cost
4.1
A Place for Mom has scored The Village At Willow Crossings with 9.3 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, The Village At Willow Crossings has 48 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Benchmark Senior Living
8.8
Review score2328 reviews70 communities
Logo for Benchmark Senior Living
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 48 reviews
Anonymous - Family/friend
Assisted Living
November 12, 2025
5.0
Verified Review
Peace of mind
I would give our entire experience at Village Crossings a 5. The staff from top bottom is exceptional. I can't say enough positive things about each and every one of them. The facility is clean, there are activities almost all day long every day. Any needs or questions are addressed immediately by the staff. I would highly recommend this facility. Of course I wish the price wasn't what it is, but care is expensive.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
September 15, 2025
4.0
Verified Review
Review for The Village At Willow Crossings
My only comment and my only reason why I don't give it a five is because you do ask for things to be done and they don't get done. Like maintenance things is what I'm referring to. I would recommend it to others for sure my father loves it. My father really does love the place and we looked for a year and a half. So we put a lot of time and effort into finding a place that he felt was comfortable and also we talked to people who lived there and we did not hear one negative comment from anybody. And that really made a big difference in my father's decision also. Knowing that other people had struggled with the decision, like he was, and how much they felt it improved their life.
Response from The Village At Willow Crossings
October 2, 2025
Hello, We appreciate your feedback and are sorry to hear that your experience did not meet expectations. We strive to deliver high quality service, and continuous improvement remains a key focus for us. Your input is valuable and helps guide our efforts to enhance the experience we provide.
Anonymous - Family/friend
Assisted Living
August 11, 2025
5.0
Verified Review
Review for The Village At Willow Crossings
Everything about the Willows is exceptional
Response from The Village At Willow Crossings
August 16, 2025
Hello, thank you for the great review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible, and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing The Village at Willow Crossings!
Anonymous - Family/friend
Assisted Living
July 31, 2025
3.0
Verified Review
Disappointing
My mom was 96 when she moved to the Willows in July 2024. The people who I dealt with initially were very nice and understanding. [name removed] was great. But as time went on a few of the people in administrative positions were very disappointing. The rent went up considerably after a few months. It had been our understanding the rent increase would be once a year. But a few months later, we were told they had made a mistake in the level care my mother was and increased her level of care to the maximum number which meant a substantial increase in the rent. The first day she was there they were not prepared for her because they didn't have the lift that was needed for her to use the bathroom. This was the main reason we went there because she needed a two-person transfer. My mother eventually would pay over $[removed] a month. I don't feel the communication was good about a few things, one of them being communication with some of the nursing staff. Phone calls weren't returned sometimes and when they were there were no follow up phone calls involved with any medical issues. However, I did receive phone calls informing me residents were complaining that my mother was playing her audio books too loud. I received several phone calls telling me this had to be resolved and that they would work with us, but it was disturbing other people. My mother had macular degeneration and was unable to read her beloved books, so she had to listen to them. She was also very hard of hearing. Both of these health conditions were known when she moved in, and I don't understand why she wasn't given a room near other people who may also have been hard of hearing. Months later they offered to move her to another room, but she was already settled in. I don't feel my mother was treated fairly about this at all. I received a few calls about this. They also told me residents heard her being unfriendly to some of the caretakers which was unlike my mother but I didn't witness it so I didn't know. What bothered us was the fact that they listened to residents. I asked several caretakers if my mother was unkind to them at any time and they said she was not. Most of the CNA''s were wonderful to my mother and she liked them very much as did I. They truly cared about my mother, and we truly cared about them. They were loving and friendly. The people at the reception desk and other employees that I ran into when visiting my mother (almost daily) were very friendly and welcoming. The physical therapy was outstanding. The therapists were excellent and patient and caring. My mother enjoyed the therapy. They were also very encouraging. I don't feel the weekly cleaning was that good especially the bathroom. The lift that was used for her to transfer to the bathroom was dirty and never wiped off. The entertainment was fantastic, and she enjoyed it very much and looked forward to it. She also enjoyed the food. The people that worked in the dining room and pub were wonderful to her. I saw that firsthand. However, as time went on my mother didn't like it there because she felt it was "clicky" and I also witnessed that. Because of the constant phone calls (although I must say they were polite about it) complaining about her listening to these books, and some health issues that we felt had been ignored, she decided she wanted to move to another assisted living, so I looked around for one. We found the [community removed] (also owned by Benchmark). From the minute we walked in we were treated very warmly, and my mother immediately liked it. The director was outstanding as was his staff. We were like an instant family. My mom was evaluated. They took into account her hearing and vision disabilities and found a room for her near other people who were hard of hearing. They treated all of us like royalty and they were very genuine. My mother was scheduled to move in on [date removed] and she was very excited about it. The week before she came down with a bad cold and cough and after some confusion about a chest Xray that was supposed to done at the willows and wasn't, my mom was feeling worse and asked to go the hospital on Thursday. She was eventually admitted. Her condition worsened after a couple of days and sadly, she passed away on Tuesday, [date removed], the day after she was supposed to move to her new place. She was so looking forward to it too. I think the thing that bothered me the most out of all of this was that after her being there for almost a year, the only communication I received after she passed from the Willows was an EMAIL expressing their condolences which I felt was ironic because they didn't have any trouble calling me a few times about my 97year old mother (who was probably paying more than the people complaining) having the volume up too loud. [community removed] sent beautiful flowers and a nice note. We certainly weren't looking for anything, but a simple sympathy card from the Willows would have gone a long way. Receiving an email just proved to me and to my family that the Willows in Mansfield is just in it for the money, which is a very sad thing to say, but that's how we feel.
Cleanliness
3
Friendliness
5
Value for Cost
2
Care Services
3
Activities
5
Staff
3
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
June 3, 2025
5.0
Verified Review
Our families experience
I would rate all as a 5 with the exception of a 4 for Quality of care and a 4 for Administration. I definitely recommend this facility and am grateful to have found it through your organization.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
4
Meals & Dining
5
Response from The Village At Willow Crossings
June 17, 2025
Hello, thank you for taking the time to leave us a review.
Josh G - Family/friend
Assisted Living
May 6, 2025
5.0
Verified Review
great place-highly recommend
It's an excellent place. What stood out the most is the care and compassion. The room is on the smaller size, it is a shared room.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Village At Willow Crossings
May 21, 2025
Hello Josh, We are so glad to hear about your positive experience with our community. Thank you for taking the time to leave us a review!
Marsha S - Family/friend
Assisted Living
October 1, 2024
5.0
So far so good! She’s happy! Staff is wonderful to her and us!!
My mom went into Willow Crossings in July. Everyone that works there from the Director and everyone who works under her direction have been welcoming to my mom and to us from the start. If my mom can’t be home I’m glad she’s there. I know she’s safe and she keeps from getting bored! From all the many activities offered. Entertainment has been great! The food and therapy are fantastic! The nurses and receptionists are so wonderful and caring to my mom as well as her family! I love them! I know she’s in caring and loving hands when I leave at night. You can’t put a price on peace of mind!! ! The residents are just fantastic! Words can’t describe how several of them have taken my sometimes shy mom under their wings. It makes my heart so happy and warm to see that. I highly recommend!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Village At Willow Crossings
December 5, 2024
Hello Marsha, thank you for the great review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing The Village at Willow Crossings!
Anonymous - Family/friend
Assisted Living
August 29, 2024
4.0
Verified Review
Overall very satisfied
There could be some improvements to those with special dietary needs - for my mother it is finding something to eat that is on her diabetic diet such as low carb and low sugar. There also could be more up to date movies and more arm chair activity and exercises for residents who have limited mobility.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Response from The Village At Willow Crossings
March 11, 2025
Hello, Thank you for the great review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing The Village at Willow Crossings!
Merrily H - Family/friend
Assisted Living
August 27, 2024
5.0
Verified Review
Peace of mind
I have difficulty with writing this type of answer The food is good. I eat with Bill on a regular basis. The staff and the other people who live there are friendly. It is hard to compare Willow crossing to where my loved one was before. I filled 5 complaints with the state where he was before Most people do not know what it is like if There love one has never lived in a rehab. All I can say is I have been grateful for having found willow crossing.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Village At Willow Crossings
March 10, 2025
Hello Merrily, Thank you for the great review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing The Village at Willow Crossings!
Ellen - Family/friend
Independent Living
December 21, 2023
5.0
Verified Review
Strong recommendation
They were very helpful during the move in process. They are very accommodating. We highly recommend The Village At Willow Crossings to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Village At Willow Crossings
January 10, 2024
Hello Ellen, Thank you so much for the wonderful review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing The Village at Willow Crossings!
John - Family/friend
Assisted Living
November 2, 2023
4.0
Verified Review
Taking care of Mom
Everyone at The Village At Willow Crossings cares about the residents living there and how they feel. The food is very good, there is always something new. The move in was fine we did it ourselves. The activities seem to be enough to keep my loved one engaged. Overall, The Village At Willow Crossings is a great Assisted Living Community. My loved one really likes the vibe there.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
5
Response from The Village At Willow Crossings
December 18, 2023
Hello John, Thank you so much for the wonderful review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing The Village at Willow Crossings!
AB - Toured community
Assisted Living
May 16, 2023
5.0
Verified Review
My Tour Experience at The Village at Willow Crossings
The Willows was absolutely stunning. We would have chosen that but when we saw the 2 bedroom option at another community we were sold. Otherwise it would have been The Willows.
Russ Garber - Family/friend
Assisted Living
March 1, 2023
5.0
Best place for my 94 yr old aunt!
My 94 year old aunt has been living at Willow Crossing in Mansfield for the past 2 years. The care is excellent and everyone there is kind and compassionate. I could not be happier with her care. The process of touring and getting my aunt situated there was easy and they helped every step of the way. If you researching places for your loved one, Do not overlook Willow Crossing!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Kathy - Family/friend
Assisted Living
November 18, 2022
5.0
Verified Review
Would not hesitate to recommend!
It is a very nice place. We feel comfortable with our family member there. We feel he is in a safe place. Now that he is settled in, he likes it and feels the staff is caring and good to him. The process to get him there was relatively easy. We are very happy with The Village at Willow Crossing.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
5
Meals & Dining
5
Karen - Family/friend
Assisted Living
September 19, 2022
4.0
Beautiful
It's a beautiful place with some great employees. Our mother called it home and truly loved living there. She thrived living there & she loved all the activities. We all wished mom had been there sooner so she could have enjoyed it even longer. I would certainly recommend The Village at Willow Crossings to any friends or family members looking for a quality and caring center for their loved one's.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
anonymous - Family/friend
Assisted Living
February 3, 2022
5.0
Verified Review
So far so good
so far they have kept us informed and they are taking good care of my loved ones. I would check into this community before I would go anywhere else at this point. My loved ones love the food
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Staff
5
Meals & Dining
5
anonymous - Toured community
Independent Living
December 9, 2021
4.0
Verified Review
Community Tour
We toured at The Village at Willow Crossing, and we thought it was a very nice place. But they wanted too much money. And on top of that, they wanted a buy-in too.
KB - Family/friend
Memory Care
June 29, 2021
4.0
Verified Review
Drastic Improvement in Care Over Prior Facility
We moved my loved one here form another community, and the care is a hundred times better. The staff is wonderful. They seem to have more staff, happier staff, and their communication is better. We've been very happy with The Village.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
5
Staff
5
Catherine D - Family/friend
Assisted Living
March 22, 2021
4.0
Verified Review
Our experience with The Village
We chose The Village at Willow Crossings because it was recommended to us and they worked with me diligently the day that I went in there. They are able to provide the level of care that he was needing at this time in his life as well. The room size for him is adequate. They have been good with communication and overall we have been happy. I would recommend to other families that are looking.
Cleanliness
3
Friendliness
5
Value for Cost
3
Care Services
4
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Memory Care
August 27, 2020
4.0
Verified Review
Review for The Village at Willow Crossings
We chose this community because of the rehab, but my mom did not get the rehab that I wanted. For what you are paying, the rooms are nothing spectacular, they are very old and need work. The food is alright, but they do not get to pick what they eat. I would recommend The Village at Willow Crossing, it is not a bad community it's just very expensive.
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
4
Activities
4
Viewing 1-20 out of 48 reviews

Neighborhoods
around The Village At Willow Crossings

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Massachusetts’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Massachusetts’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about The Village At Willow Crossings

The Village At Willow Crossings offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Village At Willow Crossings 9.3 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (508) 261-1333 to reach a resident at The Village At Willow Crossings.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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