The Branches of Marlboro

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Caring and attentive. The food is good. I ate with mom several times and enjoyed it. My mom was well taken care of and enjoyed her time at Branches.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great fit for my dad and would recommend","reviewContent":"My dad has been there for just one year originally planed for a few months till he got stronger but had not improved but is still there and is enjoying being there couldn't be happier. My dad has a small room but it fits him perfectly he does morning exercise and socializes made friends to share meals with.","reviewerDisplayName":"Janene S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very pleased","reviewContent":"I give the branches at Marlboro a 10 out of 10 in all categories. It was pricey but fortunately I had the money... I wish everyone could receive that kind of care and attention to detail. I loved the direct communication, and because we had an unfortunate situation, I appreciated the confidentiality. [name removed] was very happy there.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Branches of Marlboro","reviewContent":"It was a little more pricey than other places, but I would recommend. The staff is amazing. They accepted her quickly. She was hospitalized for a long time priori. It was also very nice and they people were great.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall. Would highly recommend!","reviewContent":"I give the Branches all very high marks! 5 all around. I happily refer people there. Excellent care team, which kept my Mom out of the nursing home as long as possible.","reviewerDisplayName":"Susan","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very Happy Overall","reviewContent":"We appreciated very much the helpfulness of staff at all levels, and appreciated the quality of care. I marked quality down to 4 because of shortage of staff, but this is a common problem of all places. We were Very happy with our loved one's experience there at The Branches of Marlborough. I highly recommend it.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" Kind and Communicative ","reviewContent":"The staff at Branches have been amazing. They are friendly, caring, and have been essential in communicating. 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The staff (both direct care staff and upper level staff) always seem a little harried, although mostly friendly enough. My complaints are first world problems, like laundry getting stuffed in random drawers instead of in the drawers I've carefully labeled. The biggest issue is that mom needs an \"escort\" (someone to push her wheelchair) so she has to wait for someone to come get her to bring her to activities, meals, etc. (This increases her required level of care so we do pay for this.) Which means she can't share meals with friends or social events easily...often when she arrives everyone is wrapping up. She has mostly given up on trying to make it to the various social programming they offer because she has to call someone to come get her and then wait.","reviewerDisplayName":"Dee","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very Caring Staff, would highly recommend","reviewContent":"The Activities Director is amazing, she clearly cares about the residents and ALWAYs has interesting activities","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Benchmark Senior Living","slug":"benchmark-senior-living-274","averageReviewScoreDisplay":8.8,"communityCount":68,"reviewCount":2128}},"communityName":"The Branches of Marlboro","leadgenCompleted":false}

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