A Place for Mom
Assisted Living
Memory Care
Independent Living
Senior Living
Sign in

Mercy House

Get personalized guidance

For pricing & availability

Mercy House is a partner with A Place for Mom. Learn about Mercy House, and browse Mercy House reviews to find top-rated providers in your area.

7.9

Review Score

77 reviews
4 communities
Starting from $X,XXX/mo

Mercy House community listings

Showing 4 communities
Sort by
Filter by
Awards
best-meals-and-dining
best-meals-and-dining
Review Score
Care Type
See communities with

The Mercy House

2728 Cottonwood Lane, Temple, TX 76502

Starting at$X,XXX+ monthly
Photo of The Mercy House
9
9 Photos available
8.6
Review Score
16 reviews

The staff was easy to work with and treated the residents with respect. The facility was kept clean and neat. My questions and concerns were addressed in a timely manner. The move in process went very...

Provides: Assisted Living, Memory Care

Mercy House Temple is a residential care home in Temple, TX, which serves Bell County. This small area is located in Central Texas, close to Fort Hood, Austin, and Waco. The small city has lovely amenities and a number of notable art venues. It's a peaceful place to live and because of its...

... Read more

Mercy House Waco

4308 N 19th St, Waco, TX 76708

Starting at$X,XXX+ monthly
10
10 Photos available
1
1 Floor plans available
8.0
Review Score
16 reviews

My dad has gained up to a healthy weight. He's not as depressed as he was in other places he has stayed. His laundry and room are always clean. The kitchen is always open and busy. Meals smell and look...

Provides: Assisted Living, Memory Care

Mercy House Waco is an assisted living community living located in the peaceful town of Waco, McLennan County, Texas. WE ARE DOING IN PERSON COMMUNITY TOURS. Designed to serve at least 16 seniors, the community is enclosed with major shops and stores within the neighborhood. Residents get the...

... Read more

Mercy House New Braunfels

550 Rock St, New Braunfels, TX 78130

Starting at$X,XXX+ monthly
13
13 Photos available
7.5
Review Score
29 reviews

I highly recommend Mercy House to other families. I like the staff and the management there. They have gone above and beyond to take care of my husband.

Provides: Assisted Living, Memory Care

Mercy House is located in New Braunfels, Texas. WE ARE DOING IN PERSON TOURS. It has one community located in Cross Street and the other strategically positioned in Rock Street all within the beautiful small town of New Braunfels.The community, that provides memory care to the residents of Texas,...

... Read more

Mercy House Victoria

4409 N John Stockbauer Rd, Victoria, TX 77904

Starting at$X,XXX+ monthly
8
8 Photos available
3
3 Floor plans available
7.5
Review Score
16 reviews

I actually already have recommended Mercy House to a friend for her grandmother and she has already met with staff. I told her that the staff really cares about my mom, they treat her like family and my...

Provides: Assisted Living, Memory Care

Mercy House Victoria offers two beautiful communities in Victoria on John Stockbauer Rd. WE ARE DOING IN PERSON COMMUNITY TOURS.Each home has room for 16 residents. As a result of the two side by side communities, it allows us to offer one environment focused on residents that are in the early...

... Read more

Our free advisors can help

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By clicking “Connect with us”, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Viewing 1-4 out of 4 communities

Reviews
for Mercy House

7.9
Review Score
77 reviews

Review Score

77 reviews
7.9

Out of 10


5 star

59%

4 star

20%

3 star

13%

2 star

6%

1 star

4%

A Place for Mom has scored Mercy House with 7.9 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Mercy House has 77 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
45
15
10
4
3
Date Submitted
4
10
13
Reviewer
0
49
24
3
Care Received
8
66
1-20 of 77 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
November 1, 2024
Verified Review
Review for The Mercy House

They were small. Had private rooms, and able to manage insulin administration for diabetics. The experience is good.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

3

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Memory Care
September 6, 2024
Verified Review
Very happy, impressed daughter

My dad has gained up to a healthy weight. He's not as depressed as he was in other places he has stayed. His laundry and room are always clean. The kitchen is always open and busy. Meals smell and look great. All the staff make you feel like you are welcome to visit, conversate and ask questions. None of the staff have ever been rude to me. I'm always informed about what is going on with my Dad. I feel that I made the best decision in choosing the Mercy House for my father.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
April 22, 2024
Verified Review
very reasonable folks who will work with you.

Mercy House Victoria is small, but the staff there are very attuned to the needs of the residents there and that is why I would rate them as a 5 for all the categories. Based on the experience we have had, we would definitely recommend this community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kay M - Family/Friend
Assisted Living
January 16, 2024
Verified Review
Family feel

Their staff is exceptionally kind and seem to love the residents like family.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
December 7, 2023
Verified Review
Review for The Mercy House

I think they do a good job and residents seem peaceful there. I picked Mercy House because they gave insulin injection where the others did not. I would recommend others.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

3

Staff

5

Value for Cost

4


5.0
Carolyn Crill - Family/Friend
Memory Care
March 29, 2023
Verified Review

I highly recommend Mercy House to other families. I like the staff and the management there. They have gone above and beyond to take care of my husband.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

5

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
September 29, 2022
Verified Review
Tour experience

The tour experience with The Mercy House was great. My drawback for them was shared rooms. For mom, I knew that wouldn't work.


5.0
anonymous - Family/Friend
Memory Care
April 13, 2022
Verified Review
our families experience

The overall cleanliness of the community was one of the biggest things that stood out to us as well as it being a smaller scale community. One of the things we were looking for was efficient medication management and we thought they provided that pretty well here. If Mercy House Waco fits your loved ones individual needs we would recommend them.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
anonymous - Family/Friend
Memory Care
April 4, 2022
Verified Review
Would Recommend It - No Problems - Very Nice Place

I would recommend it to others. I like that it's a small community, and they're very friendly. In general the facility is old but clean and adequate. The exercise outside area is nice as well. They just changed ownership from Sodalis to Mercy House, but as far as I know so far things have not changed yet.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

3

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
March 22, 2022
Verified Review
a very good community

our experience with The Mercy House has been a very good one. everything is very good with my sister there, I would give them good ratings across the board. she likes it there. they made the move in process very smooth and an easy transition. the staff went above and beyond by physically helping her move in; they carried all of her belongings in that day.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Dean S - Family/Friend
Memory Care
February 25, 2022
Verified Review
Highly recommended

We chose Sodalis because it was recommended to us and we looked at it was exactly what we needed. The director has been here 9 years, she is top notch and very energetic. She is always accessible which has been great. If one of her staff calls in and they can't be there, she steps right in. The activities director is over the top and has a very bubbly personality and is great at what she does. We are very pleased with our experience and would definitely recommend them to others and already have.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
SHEILA W - Industry reviewer
Adult Day Services
January 19, 2022
AMAZING STAFF

SODALIS WACO IS A VERY HOMELIKE COMMUITY. NESTLED AMONGST THE TREES GIVING THIS BUILDING THE FEEL OF BEING IN THE COUNTRY. THE STAFF GOES ABOVE AND BEYOND TO MEET THE NEEDS OF ALL THEIR RESIDENTS. WITH SUCH A SPECIAL POPULATION OF RESIDENTS IT TAKES SPECIAL PEOPLE TO PROVIDE CARE AND SODALIS WACO HAS SUCH AMAZING STAFF.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Denise S - Family/Friend
Adult Day Services
January 19, 2022
I highly recommend this place

The staff is very caring and attentive to the residents that live there. The residents are always in the middle of an activity and are happy and laughing. Just this morning they had a live band for the residents and they were singing and dancing. This seems like a wonderful place for anyone with Dementia and Alzheimer's to live.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Lorraine B - Toured community
Assisted Living
November 29, 2021
Verified Review
My tour review

This community was fine it just came down to the price at the end of things.


5.0
Jack - Family/Friend
Memory Care
September 20, 2021
Verified Review
Glad Sodalis is There to Help

Overall everything is going well. It's a smaller unit, which is helpful as far as care is concerned. I've not had much interaction with the staff, but they've been very nice. They keep me informed and updated. I hope my loved one can stay there for as long as she needs to.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
March 26, 2021
Verified Review
Best Place For Mom

The staff keeps me and my family updated on what's going on with our loved one. They're really on top of things. They're very patient with our loved one, and friendly. It seems like they have activities going on daily. Our loved one is gaining some weight, which we've been pleased with as that can be a challenge with memory patients. There's really nothing I can think of that we would change. I would definitely recommend this community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Bobbie - Family/Friend
Memory Care
February 26, 2021
Verified Review
The staff members at the community really do seem to care about the residents

We really enjoy how the community is smaller so it offers that more one on one time, and every time we call the staff always know where our loved one is and what she is doing. The place is also very clean.


5.0
Chelsea Anderau - Industry reviewer
Adult Day Services
February 23, 2021
Wonderful Homelike Atmosphere

Sodalis Waco is an intimate 16 bed memory care community. The staff are very attentive to their residents' needs and truly care for them as if they were their own family. Sodalis offers homestyle meals and activities based on each resident's abilities and preferences.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Dura Sims - Industry reviewer
Memory Care
September 11, 2020
Love and care found here

The staff here is just amazing and they care for their residents like they were their own family! The wonderful memory care community is in the most picturesque location in New Braunfels... just a hop, skip and a jump from both San Antonio and Austin. I highly recommend this community!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
September 10, 2020
This place is the best!

My loved one has been doing great every since we moved her in. The other place kept her locked in her room and not able to move around much. Here she is free to move around and go outside. She is happy and healthy. I haven't seen her look this great in years. The staff really cares and loves the residents. true heros!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 77 reviews

Frequently asked questions

There are 4 total Mercy House Facilities.

More questions?

Ask an A Place for Mom local advisor at no cost.