Phoenix Senior Living

The Pros... everyone in our family feels the staff has been amazing. Mom is very pleased with the food. We are happy with the size of the room for the money. The location is excellent! The Cons... because this is an older facility, signs of age appear here and there. Her fridge was older and did not work so it had to be replaced. The other units have a counter/ microwave holding area that she did not get. There is a slight draft around her air conditioner. But that is about all I can say on the cons side. [name removed] and the crew at the Bungalows have been nothing but amazing to my mother. We are all very happy we could afford this facility with the assistance of patriot angels.

The staff in memory care do a great job & care for those residents! Please make sure they get the recognition

The community manager is a jewel. She is very thorough and clearly loves the residents and staff. She's a credit to the community. The buildings are clean and seem to be well-maintained. No obstructions and the floors are alive and span. Residents and staff are friendly! The rooms in memory care look to be right-sized with a nice bath and shower. Sunny in the front side, which adds to the appeal. Among my top 5 to consider!

I have so much comfort and joy that my dad was a resident at the Neighborhood at Madison. He received loving, compassionate and knowledgeable care during his year and a half stay. I do not have a single negative thought regarding his care. I do have an infinite number of positive thoughts of the family community and love that my dad had in his experience. The staff truly loved him and also drew all of our family into their hearts! Each staff member took the time to develop a relationship with him and the medical care that he had was professional and right on point. I will always recommend The Neighborhood to others!

Everyone there was engaging and friendly. Residents were smiling and active. Thoroughly enjoyed the tour.

It was a very pleasant tour. The person we talked with was very friendly and showed us everything we needed to see.

We looked at several apartments and decided on a studio that should be a good fit. Plan to move my sister-in-law by end of March 2026. Thanks

There are several things that standout. The staff make you feel welcome and include your loved one in all activities whether in AL or Memory Care. Kindness abounded in this facility the entire time my mother was at the Retreat. Encouraged family to have dinner with loved one. Would definitely recommend the Retreat!

It would be a great place for me but $[removed] above my budget

The concern and warm attention to each resident and their guest is remarkable. I was very impressed by the great meals and flexibility you offer. The facility itself is very clean, well maintained, decorative, great lighting, comfortable areas to talk to friends and family outside and inside . The numerous game areas, on each floor, are so appropriate for medium and small group activities. Additional many scheduled daily group activities with other residents are so imperative for physical and social wellbeing. I know the ability to get transportation upon request is so important for the sake of independence.

I was blown away with all the assistance I received. I was dreading this process at the onset. I was so grateful and thankful for the personal phone calls, I really felt that I was not alone during this process in finding the best place for my mother. I could make the needed decisions for my mother's wellbeing without feeling as if I was making a wrong decision. I thoroughly appreciated the information that was shared. As this was an avenue that I did not know haw to navigate, but with the help I received made the process successful.

We’re very pleased with the care she receives there — 5 stars. My mother-in-law occasionally complains about the food, but that’s really the only issue. The staff has been consistent, with very little turnover, which gives us confidence and peace of mind.

My mother is a resident at Summit Place of Mooresville. She loves living there so far, the staff is friendly caring and meet all her needs.. she loves the other residents and enjoys all the activities that they do. I highly recommend summit place of mooresville.

What I like the most about the community are the friendly residents, the location near my family, efforts to provide support & engaging activities, the facility is kept clean, is well lighted, & dining is accessible at any time.

We used The Phoenix for 2 weeks of respite care while I was out of town. I felt like my husband received good care while I was away. He didn't complain about anything and seemed to enjoy the company of the other residents. The facility was always clean and the staff were kind and friendly.

They made a really tough move much easier. Mom notices that all the staff and managers go the extra mile with a smile and says you can tell that they really like working there. Also, she has made friends and enjoyed the daily activities.

We absolutely LOVE [community removed] (The Neighborhood). Everyone there are just beautiful inside and out! A LOVING team!

Our parent lived at The Retreat @ Lady’s Island for 3+ years and this was an amazing place with a great staff that was very attentive to their residents. Eventually, we needed to relocate our parent to be closer to family but that was a very hard decision to make. The staff is what made that decision so difficult. If you are looking for a great place for an aging parent in the Beaufort, SC area this facility needs to be at the top of your list. The location offers great water views if that is as important to you as it was to us when making a decision on a facility 3 years ago. And if your loved ones are dealing with dementia, the memory care unit is very attentive to the needs of these residents. Five stars all the way!

My father loves the food, the staff have been great to deal with, the facilities is very nice and very clean.

Staff was very pleasant. The lady that greeted me and showed me around had only been there a couple months but was very courteous and well educated about the the facility and the care they provide. Everything was clean, organized, and well maintained. It was heartwarming to see the patients happy and interacting with one another. It was especially impressive to see the group Bible study taking place and to know they offer Church on Sunday. I was impressed with the activities they offer to entertain and interact with the patients and how pleasant and compassionate the staff treated each of them. Also impressed with the amenities they offer for the patients such as beauty salon, physical therapy, in house Dr and nurses, etc. Great location, very convenient.