Harmony Senior Services

I have never seen a more compassionate, listening staff. Our needs were immediate and they worked a miraculous scenario to make it happen. My brother didn't last long, but until his death they were caring, loving and so very thoughtful. We felt like part of a community, a family, we trusted.

I would give all the categories a 5. We have been very happy with the choice. The people were really friendly and the place was very clean.

1- Staff is friendly, kind, very compassionate and welcoming. 2- The entire surroundings inside and outside is inviting and beautiful to anyone visiting. Landscaping is very nice. 3- Residents are friendly and fun to socialize with. 4- Transportation for the most part is satisfactory (except one driver). 5- Very clean building and well kept. 6- Dining room table settings and decorations are wonderful.

Everyone was very pleasant. Met some of the residents who seemed to be very happy there. Good tour of the facility.

Nice facility. One Br apt i viewed was very nice and roomy. I think it would be great for my parents. Not sure if they can afford it though.

The Harmony Collection at Roanoke is very nice. Everything is so bright and clean and everyone is cheerful and friendly. There have been minor problems but once the correct person to help was found it smoothed out. The food is good and varied. I enjoy eating in the dining room. The staff is friendly and efficient. I thank A Place for Mom for helping me find The Harmony Collection.

My husband really liked it there. Most of the staff was very helpful and caring with a few exceptions. You do get a lot of attention when you first move in. Harder to get a hold of admin after that. He really liked the PT people there and other residents were welcoming. Lots of things to do and the long carpeted hallways were good for walking. He was only there for 6 weeks before ending up in hospital and then a nursing home. He passed away in [Date Removed], but Harmony was one of his more enjoyable experiences.

Staff and Management very knowledgeable and professional. Had a nice tour and felt good energy, understanding andthe sense everyone enjoyed their jobs.

The staff at Harmony at Harts Run (independent living) is incredibly attentive, professional, and friendly. Within a few days of moving in, every staff member my mom encounters in the hallways, serves her meals, or sits at the concierge desk greets her by her first name. The culture they foster creates a warm and welcoming atmosphere, making her feel like she’s part of a family. Any issues she has raised (and they have been minor) were promptly addressed. Mom’s spacious and well-appointed 2-bedroom, 2-bathroom independent living apartment is a perfect for her. The kitchen is a beautiful blend of wood cabinets and granite countertops, providing ample storage space. The bedrooms and bathrooms are generously sized, offering plenty of room to move around. The walls and carpet are soft neutrals, creating a cozy and inviting ambiance. The common areas are elegant yet welcoming, meticulously maintained and spotless.

Clean, well-organized, professional, and that I'd recommend it

Harmony is lower cost, so they probably have fewer amenities. But they have good food, and a good nursing staff that takes very good care of my brother who is in memory care/hospice. He really likes it there, and loves the staff. He's well cared for and very happy. Probably if he was in assisted living, he might be a bit bored, but for memory care and hospice, it's perfect.

5 on all of them. We loved it. They were great to work with and took great care of dad. It was clean and staff took great care of him. Went he went there he wasn't able to walk much and they got him walking all the way down the hall to go to meals.

We found the facilities very suitable for our loved one. Have chosen to place our loved one in Harmony at Oak Brook.

The staff was excellent. They engaged with the residents and provided a safe environment. There were regular supervised activities including outdoors when possible. Excellent communication with families as well.

Everyone no matter what department is so nice and friendly and helpful. Bright and cheery rooms and private rooms with full bathrooms.

Staff is wonderful! Cleanliness that is kept in my mom's room and entire building. It doesn't smell bad. The food is good and the options are plentiful. My mom has been very happy there.

They have Great staff. Lots of activities. Beautiful facility. Nice sized studio apartment and bathroom. I would recommend them to others who are searching for a place.

To a person the entire staff were consistently friendly and helpful. In particular [name removed] the sales director was incredible. She was competent, clear, responsive and supportive each step of the way from contracting, service needs evaluation, move in flexibility, to follow up on settling in, providing clear expectations and guiding the next step. In addition, the day nurse worked tirelessly with me, insurance and the pharmacy to ensure my moms complicated medication regimen was set up accurately.

Plenty of space. Lots of activities and families encouraged to participate.

I can't even begin to describe the amazing staff they truly help you rest easier knowing they are taking care of your loved one, the atmosphere is always upbeat and extremely clean. Really was amazed at the entire layout being so big and open with lots of activities and seating areas. I really appreciate and think the world of this place.