Brookfield Senior Living LLC

The facility for memory care is small, only 12 rooms, which gives it a nice homey feeling. The staff has been there for a long time which I felt was a plus. They reach out to us with any concerns and genuinely show care for the residents health and welfare. You furnish the room for your loved one which allowed us to make it very much my mom's style and comfortable.

AIl the staff treat my dad like he is family. He is greeted by name by all the staff. They check on him throughout the day and evening to see that his needs are met. I know from personal experience that the food is delicious and nutritious. A wide range of activities are offered during the week. Everything from an exercise circle to bingo. The entire facility is well lit, clean and maintained. Transportation is available for doctor's appointments, beauty appointments and going shopping.

It was very close to my sister's house so she could check on her easily. They allowed pets and had an enclosed courtyard with units that opened onto it. The supervisor was very helpful to us and very caring to the residents. I would definitely recommend this facility. They became family to my mom and to me and my sister. They looked after my mom very well and always called if there was an issue. Lots of activities for residents and many outside groups also came in to entertain or provide church services. Very clean facility and always decorated for every holiday. They really care about their residents.

Friendly, professional staff. Clean and nice facility. Units look and feel like 1 bedroom apartments (feels more like home than a medical facility). Some units open to enclosed courtyard..nice to sit outside on nice days so patients don't feel "closed in". Single price, not Ala Carter pricing like other facilities making it easier to budget expenses.

They are wonderful with my dad. The facility has always been clean. The patients are treated respectfully and they have something going everyday for activities. Seems there is a high staff turn over but they have all operated with the same standards. My dad likes it there. He was unhappy about going to hot springs but now he does not want to move.

My mom was previously a resident at Brookfield Bella Vista and it was a great experience. They give very personalized care. They were very good about cleaning every day. They knew their residents and family. My mom was always was neat and clean. The staff was great and the program was always trying to get her involved. She loved the food there. They also put her at a table where the other ladies made her feel apart of the group. They had lots of activities. They would come get her if she didn't go, she forgot a lot with her dementia. I felt it was a good value for the money. It is a smaller facility and that was good for my mom in her situation.

Brookfield is a very pleasant place with very caring staff. They have been extremely helpful in many different ways: transportation to medical appointments and provision of information to name a couple. The medical professional on staff are very nice and helpful also. I picked this facility due to its location (near other resources), they have both Assisted living and Memory care, and for the cost.

The updated rooms of this community were beautiful. Loved the color choices and everything was fresh and clean. Residents looked happy and were very friendly.

[name removed] went out of her way to make sure my grandmother was not only taken care of, but HAPPY! She has made so many friends & talks GREAT about Brookfield! 15/10 for s!! Thank you for treating gma like your own!

Experience has been excellent. Quality information was provided up front and service and price for care has exceeded our expectations. Quality of care from staff and the attention my wife gets has been excellent as well. Very glad we chose Brookfield to care for my wife.

Absolutely wonderful & great experience!

They are amazing and in my opinion the only place I'd select in the area.The support they give the residents. From assisted transfers to bathing and doing their laundry. It's all in one fee and not à la carte.

I would recommend them based on the same info above. I cannot put into words how well they treat the patients. They allow them to keep their dignity and are so kind to them. The patients are treated with respect. The facility is clean and the staff is very friendly and accommodating.

My loved one is currently a resident at Brookfield Fort Smith. Her experience at this facility has been great so far. She's had no complaints. The cleanliness and friendliness are great. The staff, care services and food are good. The activities are also great. I would highly recommend Brookfield Fort Smith to friends and family!

The Brookfield Assisted Living and Memory Care facility in Hot Springs is amazing… My dad and I looked at multiple facilities because I needed help providing the 24/7 care he really needed. I was all in for the move but he was totally against being put in a “home”. However, from the moment we arrived at the Brookfield to visit and check it out, he was drawn to the energy and positivity of the wonderful people there and did not want to leave that first day we visited. Now he is all in. They are incredible folks there. All of them! They make sure the residents are taken care of properly and ensure all are given every opportunity possible to participate in the many activities provided from movie days to game days to comedian days to dancing to church services and much, much more. The energy and positivity never stops. They truly are an amazing group of people, and it is a wonderful place. I wholeheartedly recommend the Brookfield in Hot Springs

The whole experience has been excellent, that is why we give all categories 5 stars. It really is a wonderful place full of exceptional people There are a ton of different activities like Mimosa Monday's, bingo, and hair day each week. They also through holiday parties, karaoke, happy hour days, and devotional days. Based on the experience we would absolutely recommend Brookfield Fort Smith to other families.

We have been very pleased with Brookfield Bella Vista. The staff have been very caring. They let me know if there's any kind of issue. My loved one's room is very nice. They offer a lot of activities. It has been a great experience, and I would recommend them.

This is a great community with a wonderful atmosphere. This is a smaller community and fits my loved one nicely. The staff are wonderful and friendly. The accommodations couldn't be better for my loved one. The management and nursing staff are amazing! It truly feels that the staff they have here it's because this is their calling. Brookfield makes it easy to visit my loved one. I would recommend the community to anyone for their loved ones.

The staff is very accommodating. They painted my Moms room yellow per Moms request & it was quite yellow³, so they repainted it for her & she loves it. The activity department has outings that Mom really enjoys. Mom does such a good job with the exercise program that she gets to lead it some days which enhances her self-esteem. If you don't like what they are serving at mealtime, you always have the option of having a sandwich or a hamburger which increases intake. Laundry is done by individual resident not just heaved in with others clothing. The housekeeping staff is wonderful. Mom said "best she's ever had". In all my visits, I have never encountered a sour, unpleasant person. They were closed to new patients at the elopement & they were honest & open about that. My Dr. recommended that I wait bc they were/are an excellent facility.

This place is clean. Very Beautiful and the residents there are very happy, and the staff makes them feel right at home. The meals are done on time and ready to sever and they have optional meals if the resident does like the meal or can't have it. I have eaten every meal and I have no complaints. Very good meals and never cold. If they were a restaurant i would be there a lot.