Encore

Everyone we have interacted with have been very kind and helpful. The building is clean and they have good food. She never complains about the food. They provide a lot of activities however we have not convinced her to partake in many. She likes staying in her room.

The staff are friendly and professional. The nursing staff is competent and well-organized. The care frequency is wonderful and the caregivers really try their best to engage the residents. The food is well-prepared and tasty according to my mom. The facility is clean without feeling sterile or institutional. It's a very homey place. The space of my mom's apartment is ideal for her capabilities. The outdoor courtyard enables my mom to get fresh air whenever she likes. My mom's health has improved during the last 8 weeks in residence. My only wish is that my mom understood how much better/easier her life is at the Courtyard. I understand that it's difficult to leave her home after a lifetime of caring for it, but the Courtyard provides for the care she needs now.

The rooms are nice. Size is good, and overall cleanliness of the facility is excellent! The activities personnel do a great job. There has been a fall off from the superb food quality from when our parents moved in, but we are hoping this is a temporary glitch.

The Courtyard at Centerville is amazing! My parents are in an independent villa and love it. It has tons of space, a huge garage, and great neighbors. The staff is always quick to respond to requests and there are a ton of amenities and social options available right there in the main building. It could not have worked out better!

They care for your loved one like they are family. They are wonderful people and the facility is bright open and clean. Great food!!

I like the small size. Staff definitely know the residents. Rooms are nice. Staff is welcoming. Size of facility is good. They care about their residents as people.

My mom is so comfortable here and says often that the people here are so kind. I bring here to my home for Sunday lunch each week and she enjoys it but she is always ready to go "home".

It's a very nice place. Very happy we have [name removed] there. They do a lot of activities and they are all very sweet. He is actually at a rehab place that we almost placed him in and we are so happy we picked courtyard. The rehab place is Regency. He fell and broke his hip

Excellent staff, very knowledgeable, this place is fabulous with a staff that cares so much!!! They have been so Excellent for my dad, it doesn't get any better!! Perfect!!!!! The rooms are beautiful.

[Name Removed] met us at the door and took us on a tour of the Courtyard. We found it to be very clean, beautifully decorated and with lots of wonderful amenities. Sarah was kind, friendly, and very informed. We loved Courtyard, but unfortunately we are looking for a two-bedroom unit which Courtyard does not have. If we needed a one bedroom unit, the Courtyard would have been our choice. We appreciate the time you spent with us, [Name Removed]. Thank you, Judy and Larry Skupien

There is always a nurse or a person that works there that is working with and or helping the people that live there.

I recently visited a family member at this facility and was pleasantly surprised by her apartment and the lunch we had. I feel confident she is getting good care when she needs it and she is very happy there. She has connected with some old classmates which was sweet to see.

Was looking for assisted living for a loved one and toured Courtyard because it's nearby. The team there is great. They're compassionate, they take their time with the residents, and you really get the sense that they care for every one of them. The community itself presents really well: clean, nicely decorated, everything is kept up. The memory care (which is what I was looking at) is well laid-out. I'd definitely recommend checking them out.

I recently toured this care facility and was truly impressed. The building itself is beautiful, but what we loved the most was the people. From the moment we arrived, everyone was welcoming, friendly, and happy to answer questions without making anything feel rushed or scripted. You can tell there’s a lot here for residents to enjoy, and it felt like a place where people are genuinely cared for. I left with a very positive impression and would absolutely recommend taking a tour if you’re exploring options for yourself or a loved one.

I appreciated how welcoming and knowledgeable the staff was during my visit. The community felt like a place where residents are genuinely supported and valued.

I recently toured the memory care community at The Courtyard at Fitchburg and had a very positive experience. The environment felt calm, welcoming, and thoughtfully designed for individuals with memory loss. The team was patient, knowledgeable, and took time to explain their approach to care and daily life in the community. It was clear they prioritize dignity, safety, and meaningful engagement. I would recommend this community to anyone exploring memory care options.

I recently toured The Courtyard at Fitchburg while exploring assisted living options. The team was welcoming and knowledgeable, and the community felt warm, well organized, and thoughtfully designed. The staff took time to answer questions and explain care options without pressure. Overall, it was a positive tour experience, and I would recommend this community to others beginning their search.

Beautiful facility. Staff was very friendly and welcoming! Take some time to do a walk through and meet with the staff - you won’t be disappointed!

I recently toured this care facility and was truly impressed. The building itself is beautiful, but from the moment we arrived, everyone was welcoming, friendly, and happy to answer questions without making anything feel rushed or scripted. You can tell there’s a lot here for residents to enjoy, and it felt like a place where people are genuinely cared for. I left with a very positive impression and would absolutely recommend taking a tour if you’re exploring options for yourself or a loved one.

What we like the most about the Courtyard at Troy is that the staff are very kind and attentive to the residents and the community is always clean.