Home Care Non-Customers

I recently had the pleasure of working with Family Home Care Services of Brooklyn and Queens, and I couldn’t be more impressed with the level of care and professionalism they provide. From the initial consultation to the ongoing care, the entire team showed nothing but compassion and dedication to my loved one’s well-being.

I had the pleasure of working with Prestige Care, Inc., and I am thoroughly impressed by their professionalism and commitment to care. From the moment I reached out, their team was responsive, knowledgeable, and genuinely dedicated to providing top-notch service. The staff members are compassionate and well-trained, ensuring that all of my needs were met with the highest level of attention and respect. The quality of care provided is unmatched, and I truly felt that I was in good hands every step of the way. I highly recommend Prestige Care, Inc. for anyone seeking reliable, caring, and professional services!

I looked at Griswold reviews and saw generally good ones. I was a bit desperate at the time bc I needed someone to be at my moms the next morning. Griswold sent somebody out! Griswold has been very helpful and accessible! And most of the Careworker's from her old company transitioned over to Griswold, so my mom has the same Careworkers with her now.

Medi and her staff took great care of my father after he came home following a one week stay at the hospital and a two week stay at a skilled nursing facility. He faced mobility, mental and a number of other physical challenges upon his return home. Medi did great work and was a great resource for his continued care for me as a caregiver after she completed all her sessions with my father. Highly recommend.

[name removed] on the Line YOU Rock Girl!!! wonderful on the customer care line. You asked one or two questions & knew exactly where I needed to be. We had not even determined the total amount I could pay every month, what type of services I needed and silly me I have a tremor when typing so I said I could only pay a small amount and before i could tell you my mistake you said well check with Medicaid see if they can help you & sent a link. So as hurt as I am I’m sure a perfect typists text folk will fit right in. Me - I feel an inch high and told to leave through the back. This whole process is hard it’s hard for everyone I’m going to have hope in my heart you don’t make anyone ever feel like this again.

Sometimes the owner and the caregivers think they know more than the doctors. They can be a bit pushy at times. I believe they take good care of my mom. They are friendly to me and to others. The overall service has been great!

The overall experience with Visiting Angels is good. I switched to Visiting Angels as another home care service couldn't provide care in my area after saying they could. I would recommend their services to other families who may need them for their loved ones.

My mother returned home after having a major stroke. Sunrise Health Services were hired to help out. [name removed], the nurse/therapist was assigned to help with mother called me and wanted to talk about my parents. A week after that [name removed]called to inform me my parents were looking for homes in Sun City and that is far away and there are plenty of senior living options closer to their home and asked if was aware of this and would I please call her back so we could discuss this. I called back and left a voice mail for her telling her that her job is not to spy on my parents and report their actions to me. The next Sunrise person who called me was Dallas the social worker. She called to tell me my father's memory was failing so bad he told the nurse he had no recollection of her visiting that morning. I had spoken with my father earlier and he did remember it very vividly. When they did keep an appointment they did not provide much help for my parents.

My experience with A Trinity Valley Home Health and Therapy Services was nothing short of a nightmare. From the moment their staff entered my home, it was clear that professionalism and basic courtesy were foreign concepts to them. Firstly, their staff arrived late without any explanation or apology, disrupting my schedule completely. When they finally decided to grace me with their presence, they seemed utterly disinterested in providing the care they were supposed to. It felt like they were doing me a favor by being there, which is ironic considering I'm the paying customer. Communication was abysmal. They mumbled their way through explanations, leaving me more confused than informed about my own health situation. It was like talking to a brick wall that occasionally grunted in response. Hygiene standards were shockingly low. I had to remind them multiple times to wash their hands before touching anything, a basic requirement that one would assume healthcare professionals understa