Carefield Living

Placing my mom in assisted living at Carefield Castro Valley was one of the best decisions we have made. All residents are treated with respect and the staff truly cares about the well being of the residents.

Park Visalia was an answer to prayer for our friend whom had no family and a need to live with extra care for safety & health reasons. We visited another facility of which he was very disappointed. When we visited here he Sao… “this is what I imagined! I love it!” Staff is kind and patient. Facility is clean and beautiful. He even gets to have his precious service dog. Is recommend it for your loved ones.

Upon every arrival our welcomes are always greeted grandly by upbeat happy smiling friendly staff members. Our impression is the home is greatly & pridefully cared for...smells amazing, looks amazing... nothing or anyone out of place! So Professionally Run! Glad my parents call Madonna Home! Outstanding Staff! Always happy, loving, joyful, supportive, over & beyond personal treatment. Employees treat all residents & each other with enduring kindness (feels like family). Personalized care and attention. Accommodating likes, dislikes and comfort. Staff, bending down on knees to look into residents eyes, listening intentionally, communicating in ways that deeply touch hearts.l Madonna Staff include all residents gently encouraging participation. Impressive planned daily activities. Activity Directors top notch. Staff members never miss a beat always working so hard taking pride in all they do. You can tell & often share they all love being apart of the Madonna Family...

I wanted to express my gratitude and appreciation for the warm welcome we experienced during our recent tour of the facility. The staff's friendly demeanor and hospitality made a lasting impression on my mother and me. In particular, the lunch we enjoyed was exceptional, with two options on the menu from which to choose. Our selection was the salmon, which was thoroughly enjoyable. We were also impressed by the chef's enthusiasm and professionalism in introducing himself to us. Although my mother and I ultimately chose another facility, it was due to our situation being on a waiting list at the time, and not because of any shortcomings in the service or amenities offered by your facility. The community was indeed our first choice.

I would rate Madonna Gardens as a 5 in each of the seven categories you listed. [name removed] was essential in my choosing Madonna Gardens for my wife. She was very helpful in answering my questions to insure that my wife would be happy. My tells me every day that she loves being there. The staff is very friendly and caring.

Park Visalia is a clean, welcoming facility and filled with attentive staff. Residents enjoy a safe, comfortable environment with engaging activities.I'm proud to be a part of this wonderful team

Park Visalia Memory Care is a remarkable facility dedicated to providing a clean, safe, and nurturing environment for individuals with care needs. As someone who works here, I can personally attest to the commitment of the team to ensure every resident feels respected, valued, and at home. The facility is beautifully maintained, with bright, spacious rooms and common areas that create a warm and inviting atmosphere. Every space is designed with safety and accessibility in mind, ensuring that residents can move around easily while feeling comfortable and secure. The outdoor spaces are equally impressive, offering a peaceful environment where residents can enjoy fresh air and nature in a safe, enclosed area. What truly sets Park Visalia apart is the compassionate and skilled staff. The caregivers go above and beyond to provide personalized care, taking the time to understand each resident’s unique needs and preferences.

I was invited for a lunch tour because I am looking to place my dad somewhere. We were greeted by so many of the staff and people who live there and everywhere was so nice. The food was way better than I would have expected and it felt like we were in a restaurant. The head chef even came out and introduced herself to us. This place was impressive for sure.

We have seen staff members from all departments take the time to talk to the residents rather than rush about doing their jobs. The front desk is always so welcoming and helpful. The lifestyle team is fantastic. The male lifestyle member’s laugh brightens the room and we love it when he sings with the residents. The new director has been a great addition to their team. We have seen such a change in the community. Everything looks elegant, clean, and we enjoy seeing the door decorations they create during their craft programs.

This has been one of the cleanest communities I have seen and been to while visiting. The staff is extremely friendly, and truly care about the residents. I would highly recommend touring the beautiful community, as checking out there large and well maintained Courtyard- something you don’t see in senior communities often! Also the food is so yummy and seems really nutritious.

Very caring and honest personel. Great food. Lovely court yard. Gourmet food, and happy residence. The young staff keeps things lively.

The Park Visalia location was close to my home. Nursing staff played close attention to the behavioral changes that took place when my husband's condition changed and needed medical care. We would recommend this community to other families based on the experience we have had.

I wish I could have convinced my mom to move here a year ago. She would have been much happier, with all the staff attention, activities, and meeting new people. It would have made her life so much more enriched at the end of life experience. I cry every day because I miss my mom so much. My tiny mom, such a strong, independent, beautiful woman.

Park Visalia was a wonderful choice and experience for my father, who has now passed. Their workers were amazingly kind and attentive. They were so patient and helpful. Dad loved it and them. We would highly recommend. Park Visalia community to other families.

Staff goes out of their way to comfort care and let family know when issues arise. Community is inviting and safe for clients and family.

My dad has been a resident at Madonna Gardens for almost 3 years. We just celebrated his 104th Birthday. He's very happy and, we feel, well cared for. The new manager is very helpful. However, the carpet in his room could be cleaned.

It was time to find a new place for mom after 4 years in another care facility. I selected Carefield Pleasanton after evaluating 8 communities, and am continually pleased with the entire team’s care, commitment, and dedication to creating a stimulating and dignified community. Not only are the Executive, Community Relations, and Business Office Directors professional, efficient, and creative, they are also refreshingly involved with the residents and families. The Lightfinder program & Director are excellent from first evaluation to daily assessment, care, and response. This, coupled with the Lifestyle Director’s activities creates a vibrant environment that is palpable. The commitment to quality is topped off with amazing fresh foods created by their talented Culinary Director and team. From the moment you are greeted in the spacious foyer and experience the engagement in the great rooms, open kitchen, and outdoor space, you can feel this team has created a special place.

I am a very close friend of one of the residents at Carefield. I visit my friend at least every 2 weeks, or if time permits I try to come every week. The staff are very caring and genuine. They never fail to greet me and ask how I am. My friend’s dementia has progressed and it is something we cannot control. But the staff at Carefield makes it a point to have her engage in activities and making sure she ate. I would highly recommend this community for anyone looking for memory care.

The staff is very friendly and we're of great comfort to our family They went through several cooks etc and the food suffered dry tasteless etc I would recommend The facility for the most part

It was a great celebration day at Carefield Pleasanton memory care Chinese New Year luncheon. Front desk staff were super friendly and welcoming to everyone, lobby was so clean and smell so clean and fresh, I was so amazed by how staff were friendly and welcoming to all of us . Dining area was so nice and servers and care givers so caring for each resident. The foods was prepared by kitchen buffets style variety absolutely delicious and the interesting thing residents were able to pick whatever they wanted. Decorations included all the Chinese and dragon ?? flags and some of the symbols was so beautiful. It was a great experience also the chef invited us for Easter luncheon which is ver nice of him. I definitely recommend Carefield Pleasanton memory care for your beloved.