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8.7
Review Score
110 Frankford Ave, Lubbock, TX 79416
This community has been great. The Sales director, [name removed] made the move in process so easy. Her & the rest of the staff were so friendly & welcoming. This community made us feel at home. I highly...
Fantastic Care for Fantastic Texas SeniorsYou’re ready to upgrade your senior living. And we’re just the place to do it. Our senior living community in Lubbock, Texas, provides exceptional senior living services to exceptional seniors. As one of our residents, you can take advantage of either...
7480 Hillside Road, Amarillo, TX 79119
The facility is clean and the staff are super polite and patient with all the residents. The rooms are a little small but the size of the bathrooms are great and roomy.
At The Reserve at Amarillo, residents enjoy an active, engaging lifestyle that promotes wellness and independence. It is our goal to keep our residents linked to resources and opportunities that will fulfill their needs and interests in the Amarillo area. Residents have many opportunities to...
Review Score
71 reviewsOut of 10
5 star
61%
4 star
27%
3 star
8%
2 star
3%
1 star
3%
A Place for Mom has scored Imagine Senior Living with 8.7 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Imagine Senior Living has 71 reviews with an average "overall experience" of 4.3 out of 5.
I spent most of the day at The Gardens at Shadow Hills and found the people that work there to be loving and gentle with the residents. Awesome place for Mom. The food is wonderful and the new Activity person is amazing.
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The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
The facility is clean and the staff are super polite and patient with all the residents. The rooms are a little small but the size of the bathrooms are great and roomy.
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The Gardens of Amarillo Memory Care in Amarillo, TX
4.3
(23 reviews)
This community has been great. The Sales director, [name removed] made the move in process so easy. Her & the rest of the staff were so friendly & welcoming. This community made us feel at home. I highly recommend that everyone bring there mom here!!!
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The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
I am happy with the decision to go to Shadow Hills and based on the experience I would recommend this community to other families.
4
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The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
My loved one was previously a resident at The Reserve at Amarillo and the experience was great for her at this facility. The Reserve is an amazing place. My loved one's stay was a respite stay. But short term or long term, I would recommend The Reserve at Amarillo to others. My loved one passed in March, but she would have been going back for another stay this summer if she were still with us.
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The Gardens of Amarillo Memory Care in Amarillo, TX
4.3
(23 reviews)
I am very impressed with the care that she is given. The staff is very respectful to the residents and outstanding at deflecting her when she is getting over excited at me so I can slip away. I would say her room is "spartan but adequate" which helps greatly in keeping it clean. They push her to join in on activities rather than sitting.
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The Gardens of Amarillo Memory Care in Amarillo, TX
4.3
(23 reviews)
We chose this facility because it was one of the closest to Anton where [name removed] had lived for 40 years, close for visits from her church friends and nieces. We felt like the staff cared about [name removed] and their assisted living purpose.
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The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
My father is currently residing at this wonderful assisted living facility. He is so very happy and comfortable living in his studio apartment and enjoys his new found family and social life. The staff are extremely helpful, supportive and friendly and always willing to lend a helping hand. The environment is very warm, inviting and well maintained. What sold me in the initial touring of Shadow Hills is that the residents would introduce themselves and gave us their wonderful experiences living at this facility. So very happy I listened to them. The administrative staff consisting of [name removed], [name removed] and [name removed] are definitely first class.
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The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
The staff was friendly and helpful. In our situation, meals are not needed on a daily basis, but when ordered they are very good.. Meals may be delivered to the cottages. There is a variety of activities, including trips to the movies and shopping, painting and music. We would recommend Vitality Living Shadow Hills to others.
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The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
My loved one is currently a resident at The Reserve at Amarillo and the experience has been great at this facility. The staff is awesome. They stayed late to show us around the facility and took the time to go over everything that the facility has to offer. They know all of their residents by name and you can tell that they love them all. The residents are clean and happy. I would recommend The Reserve at Amarillo to others.
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The Gardens of Amarillo Memory Care in Amarillo, TX
4.3
(23 reviews)
The facility is in good neighborhood. The staff are very friendly and helpful. The food got a four just because my loved one is a picky eater. I would recommend Vitality Living Shadow Hills to others looking.
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The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
Upon entry, I noticed the cleanliness of the facility, how kind the staff were with the consumers, and the young lady Page was so helpful upbeat and helpful, a wonderful place for loved ones to reside and for families to visit
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The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
The Reserve at Amarillo is a really caring place.
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5
The Gardens of Amarillo Memory Care in Amarillo, TX
4.3
(23 reviews)
The staff is very friendly and accommodating. There are three meals a day with choices for each. The staff are very responsive to the family's questions about our loved one.
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The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
The community is a good place for the memory care unit however if you are looking for other care I would probably not recommend. I really like that the food served to the community is very good. I am happy with the food served to my loved one. I wish when activities are going that was more attention given to the residents who need it.
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The Gardens of Amarillo Memory Care in Amarillo, TX
4.3
(23 reviews)
The food is good. They have a lot of activites. lWe picked this community because, we liked the way it looked outsid. It's a cottage style community, and it's not institutionalized. The staff is super freindly, nice, and it's clean. They have a lot of choices for breakfast, and lunch. I am getting quite a bit, for they money that I am paying. It's a good spot. My loved one is getting, the care needed, for what I am paying.
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The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
We really appreciate the way they interact with our loved ones and the other residents. They have always done a good job, when we come to visit throughout the day and unannounced we always see them taking care of the residents and showing them genuine care and compassion. Our mother and mother in law can at times be very difficult, argumentative and the staff never argue back or escalate the situation. They speak to them with kindness, and patience. Good or bad the staff are in constant communication with our family. They are so accommodating and attentive. We were our mother care taker for 8 years and Vitality has given us our life back. They give us that peace of mind that our loved one is safe and that is such a relief of stress.
The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
I would tell others that this is the best place for your loved one. This is the place I want to be when I need this type of community. The smell is nice in the main building. They have cottages. The grounds are beautiful. The walkways are big enough that you won't stumble and fall. The walker is able to go over all the sidewalks without any bumps. They have areas to sit outside. They are so organized for the entire time my loved one has been at this community.
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The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
Brookdale Shadow Hills is a great place for our dad! It is a smaller facility which suits our dad perfect! He does not like crowds and so this is great! The people who oversee the facility are friendly and very helpful! The facility is very clean and they are active in keeping dads room clean! The food is wonderful and delicious! As far as the activities go there is a lot to do! Board games, painting, art, music, and church are just to name a few! Our dad does not do any of these except church as they are geared towards women more that men! But he loves listening to his iPad music and the internet is fantastic for that!!! We give the place 5 thumbs up!!!! Thank you Brookdale for your wonderful service!!!
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The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
Brookdale Shadow Hills had a warm and welcoming presence from the very beginning of our visit. We were greeted warmly and found the staff friendly, knowledgeable and helpful. They answered all of our questions. Moving my dad into assisted living has been such a confusing experience, but their marketer, Taylor helped answer our questions and we left feeling so much better. I would recommend Shadow Hills to anyone thinking of a care facility for their loved one.
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4.5
The Gardens at Shadow Hills in Lubbock, TX
4.4
(48 reviews)
There are 2 total Imagine Senior Living Facilities.
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