Sonida Senior Living

Friendly, attentive, concerned about resident health and wellbeing. Communicates well with residents. Have great activities to stimulate them towards good mental and wellness health.

My daughter and I were impressed when we walked through the front door; this was our fifth and final tour. We were warmly greeted and offered a cold drink and brought to a room where we were given information on the facility and how things are run. On our tour of the facility we saw residents participating in activities, a typical resident's room, an outside court yard the dinning area., etc. We were warmly greeted by staff as they passed us on our tour. We were impressed and ultimately chose it as the place for my husband.

The Waterford is a well run facility. It is very clean facility and beautifully updated environment. All the caretakers are kind and respect each individual resident. The activity director does a amazing job at creating so many fun activities and outings. The director of Memory care does such a wonderful job keeping the residents engaged in life throughout their daily living. The residents well being, daily care, health and happiness seem to be of the utmost importance to all the staff at The Waterford.

We are very satisfied. The staff treat my mom like family. The room sizes are sufficient, she has no complaints with the food. The activity staff does a wonderful job. They encourage her to be involved. The building is also well maintained.

While visiting a resident/friend at The Waterford in Plymouth on several occasions, I became convinced that for those caring for residents, their work is truly a labor of love. I visited Magnolia Trails memory-care unit. Noah Petersen, director, goes above and beyond in assisting residents and answering questions of visitors. He leaves no stone unturned in taking his responsibilities seriously. The facility is neat and clean and serves delicious meals. I was invited to dine with my friend and truly enjoyed interacting with residents seated at our table. The Waterford offers a myriad of activities for residents, from exercises to concerts to visits to local attractions, such as Bookworm Gardens in Sheboygan. My friend has been a resident there for just one month, but I plan on visiting often. Maybe I'll book a room in the assisted-living division of The Waterford. It feels much like "home" at this place with "heart!"

Staff are extremely responsive to requests and prompt with their follow through. The location is the facility as well as the price were big deciding factors.

As you can tell we were very happy with the Shores. The hands on staff in memory were amazingly kind, patient, attentive to my brother's distinctive needs, respectful and responsive to our questions and suggestions.

It is a very good community and has treated my wife and I with exceptional care. It has proved to be much better than other places we considered when we decided to move to a retirement community. We are in an independent living unit and are very pleased with it.

Surprised at how clean, bright and cheery the facility was. Very impressed with the outside activities they provide residents as well as the availability of activities inside the facility.

Everyone has been very helpful with all of our questions. All rooms have stoves but not all residents are allowed to use them. Wait time for food has been as long as 45 minutes before you get service. Food choices are good and the taste us generally good.

My mother was first a resident of the Waterford's assisted living building ,which she greatly enjoyed. Now that her memory is failing she has moved to the memory care facility (Magnolia Trails). She is comfortable and well-cared for at Magnolia Trails, and treated with the dignity she deserves. Waterford staffers have been very helpful and understanding during this sad and difficult time for our family.

I would give every category a 5. We are SO happy that we found this place. Absolutely amazing! Everyone we have met there has gone above and beyond to make this the perfect home for my mother in law. We are thrilled and if I ever need a place, hopefully a long time from now, I would choose The Waterford for myself...

My apartment is very spacious, well maintained. All of the staff that I have come into contact with were friendly, helpful, professional & just really good people there! It's a great place to live. We really enjoy living here.

From the moment I entered the doors of Magnolia Trails, I was greeted with beautiful engagement from two caregivers. They were warm and friendly and answered my many questions. That was 3 years ago and they have become like family. The care my mother receives is exceptional from those who attend to her daily needs. The compassion shown by the caregivers is humbling to see. They truly care for the residents as they would their own grandparents. My Mom has adopted several! The Activities Director, goes above and beyond to fill the days with meaningful activities that promote wellness and joy. There is something for everyone, from outside entertainment, roadtrips, and games that bring laughter, there is no end to the fun! I’m grateful for administration and the wellness director for their quick responses to questions asked! Their care goes beyond their job description! The Waterford has become a place of comfort and security for our family. We are forever grateful!

Every time I've been to see my mom or meet with you guys when we toured the facility it's been outstanding service and attention to detail. I'm so grateful to have my mom there where I feel like she's cared for I've seen a lot of other facilities and that is not the case. I also enjoyed having the chance to have the meeting with other parents and family members of Alzheimer's / dementia patients and it was good that this was offered to us and outstanding food was offered to us as well. I just feel like you guys genuinely care every time I'm there. Thank you

We recently moved in and have enjoyed the staff, facility and residents. Im thrilled to have found such a caring place for my mother. The food is great! The staff are amazing and have gone out of their way to make this transition seamless for my mother and myself. It is such a relief to find a place you can trust to care for your loved one.

Our family has been so grateful for the care my mom receives in memory care. Noah, the memory care director, is absolutely amazing and truly goes above and beyond for the residents and families. The caregivers are compassionate, patient, and treat the residents like family. What really stands out is how much they focus on giving the residents joy and meaningful experiences. They take them on wonderful outings like trips to the movies, the zoo, Brewers games, and even tours of Lambeau Field. It’s comforting to know my mom is not only cared for, but also encouraged to stay engaged and enjoy life. We are incredibly thankful for the love, kindness, and dedication this team shows every day.

The Waterford is a great place for the residents to call home. All the people are nice and truly care about the residents. They have so many activities to keep them busy and happy. My family member loves living at Waterford. They feel safe and happy!

I've found a wonderful place, with excellent staff to care for my loved one when I was no longer able to do so. Good meals, clean facility and very caring staff. Highly recommend! They have welcomed my parent and learned our likes and dislikes. The atmosphere is always positive. I even get hugs occasionally, if I need one. Having to place a loved one in care is very difficult. The staff REALLY made the transition better for both of us.

The Waterford has been the best place I could imagine for my husband. The Staff are friendly and always willing to help. They keep residents engaged with all kinds of activities. I would not want him at any other facility and it would be hard to find a place that is nice like home.