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Waterstone on Augusta review","reviewContent":"Staff seemed lack direction have tried multiple times to get copy of contract to no avail. No receipts for rent payments. Pretty poor. Food is terrible on 2nd chef. Would not recommend based on food service. Lower value based on food.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Waterstone on Augusta","reviewContent":"We were attracted to them because of the room layout & size & location from my house. My parents are definitely high maintenance, which is not the case for many. Yes, I would certainly recommend Waterstone to others.","reviewerDisplayName":"DD","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Cut Above ","reviewContent":"Waterstone has been a learning experience for us as this is our first assisted living facility interaction. You learn that no place is perfect but you have to look for what is better than the rest. This seems to be our opinion of Waterstone overall. Not perfect but better than the others and we would recommend them to other families.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Waterstone on Augusta review","reviewContent":"Everyone was incredibly friendly at Waterstone, and helpful when my sister moved in. Also, the new head of nursing is raising the bar on the support being provided by the aides.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Waterstone on Augusta","reviewContent":"Would definitely recommend. One reason I picked this community is because of the location.","reviewerDisplayName":"BG","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Happy with Waterstone","reviewContent":"My mother is happy with the Waterstone. It was more problematic for my father, who was in memory care. They oversold the capabilities of their memory care unit and we had to move him. (He has since passed away.)\n\nOn activities, my mother said there are some but not a lot. Or at least not a lot she's interested in.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Waterstone on Augusta","reviewContent":"Administrative staff has been great. \n\nBased on what my sister shares, the food served is not very tasty. I think that they could have more of a variety on the menu. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Waterstone on Augusta","reviewContent":"I would tell a friend the staff, especially the executive nursing, marketing, PT and administrative staff are extremely kind and responsive to any concerns. The facility is very clean and quite frankly, never smells like a hospital or nursing facility. While nothing is perfect, this has been a very good option for my parents.\n\nI chose Waterstone on Augusta because of the cleanliness, the friendliness, and the variety of care available. My mother has dementia and needed to come to Waterstone when my dad fell and broke his femur. It was important for me to be able to keep my parents together. Dad was able to continue his rehab at Waterstone after he was released from a rehab facility and mom has been able to stay in an apartment with him. Memory care is available should mom need it, but so far we've been able to manage her care without that option.","reviewerDisplayName":"KB","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Excellent experience ","reviewContent":"Food is excellent, safety(doors are locked daily at 8:00 on weekdays and 6:00 on the weekends), management is very helpful for issues you may encounter,\n","reviewerDisplayName":"Gail ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Waterstone on Augusta","reviewContent":"We've been extremely happy with the management at Waterstone. If there are any challenges, they work hard to correct them. I live hours away from Greenville, but the Waterstone staff has helped me manage everything I've needed to help my parents transition into assisted living. I would recommend to others.","reviewerDisplayName":"Karen H","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Spring Arbor Management, LLC","slug":"spring-arbor-management-llc-412","averageReviewScoreDisplay":8.3,"communityCount":35,"reviewCount":552}},"communityName":"Waterstone on Augusta","leadgenCompleted":false}

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Located in Downtown Greenville, SC, Waterstone on Augusta is a premier Assisted Living and Memory Care community that brings a new, enriching lifestyle to seniors in our growing neighborhood. From the time you walk through the doors, this is obviously no understatement. We strive to enhance the quality of life for the seniors we serve through teamwork and unity. We are open and cannot wait to see you! Our wonderful amenities must be seen to be believed. Our Leadership Team and talent bring over 50 years of combined experience to the continuum of care for seniors. We have a true passion for care, as exhibited through our serving hearts.

Located in Downtown Greenville, SC, Waterstone on Augusta is a premier Assisted Living and Memory Care community that brings a new, enriching lifestyle to seniors in our growing neighborhood. From the time you walk through the doors, this is obviously no understatement. We strive to enhance the quality of life for the seniors we serve through teamwork and unity. We are open and cannot wait to see you! Our wonderful amenities must be seen to be believed. Our Leadership Team and talent bring over 50 years of combined experience to the continuum of care for seniors. We have a true passion for care, as exhibited through our serving hearts.

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