Arrow Senior Living

We really liked the facility. And the staff was extremely helpful and friendly. The only downside was the costing of the care package.

Very Nice facility. Recently built, nice restaurant, well equipped buildings, offers transportation once a week to shopping areas. Residents seemed happy and well cared for. I thought the cost was above average.

The staff and residents were immediately welcoming. We met 2 Ambassadors on the tour and were very happy with their excitement at our considering residency. The Chef bringing warm cookies and homemade ice cream was a pleasant surprise.

We have only been there for 8 weeks, so we are still fairly new. Staff is very kind and friendly. We've already experienced some medical issues and they were quick to get help. They have a nice activity calendar. We have not been able to use their transportation yet. We have a two bedroom apartment and it's more than enough for my aunts.

My mother in law has had a wonderful experience at Kentridge. She enjoys the food, activities and staff. They were very kind and compassionate when my father in law was placed on hospice and then passed away. We are very grateful for the time she has spent there while her modular home was being built in our garage.

i liked the facility because of good location in green suburb of Cleveland, good design of the building, and friendly staff.

Our tour guide was very knowledgeable about the community. We found the facility to be very warm and inviting. She explained the dining situation. It was so good to know that the hours are not limited to certain times. Overall we loved the place. We are interested in a two bedroom, two bath unit. We were disappointed when we learned that there are only one bedroom suites in assisted living. That would be a deal breaker.

We felt welcomed and the staff seemed happy. The residents were active and engaged with each other and the staff. The building was bright and sunny. There were several areas for the residents to sit and enjoy the view.

My visit was absolutely fabulous! You guys have this down to a perfect science of what I would love to live in for senior living. For me at this time, I don’t think I’m quite ready for that type of living. One of my passions is cooking and I love to cook for others. I know I could get an apartment with the kitchen. I just think for me at this time I should cook for myself and not have all of the meals provided. However, with that said there will come a time that I will want that and you guys are absolutely the best I’ve ever seen. Friendly people the resident all seemed happy and were friendly to me. Just looks like a great place to live. The other thing for me is I need a garage. I have a historical car that I like to show often and I need it to be where I’m at and accessible to me at all times. Those are the only two drawbacks for me at this time in my life. I will definitely keep you at the very top of my list for the future. Thank you very much for taking time your staff is awesome

I arrived here about a month ago, and I am very pleased with the location, size of my apartment, food service, house-keeping, administrative, nursing, and maintenance. I do feel safe and love the welcoming at home feeling as soon as you enter the building. Your family and friends don't even have to come to your apartment, they can visit you in the front area or enjoy eating in the dining area. I have everything I need food, shelter, transportation, and physical and spiritual activities to keep me busy.

All are the highest score except for I had food before. That was over the top dry. They could probably do better on that. [name removed] and her staff provide excellent care. Very responsive and thorough. Physical Therapy is very helpful to keep my mother strong. In house hair salon is very helpful. Staff is friendly. The apartment size is good size and very nice. The service in the dining area can be slow to take orders. Also food is sometimes a bit overcooked. Overall great place though.

After my dad had a stroke and his health declined, our family was faced with the difficult decision of how to best care for him. [name removed] was extremely helpful! He was sensitive to the nature of our needs, patient and professional. He provided beautiful brochures and a tour of the well maintained assisted living facility. [name removed] answered our difficult questions and gave us personal time to make decisions. On behalf of my family, many thanks to [name removed] and the staff at Freemont Living Center who cared enough to make a difference during an emotional time.

Very nice building and people. Everyone was friendly. We got a snack! Yum. Checking out a few other places.

[name removed] gave us a great tour. There was a scheduling conflict at first but we were able to work through that. I appreciate [name removed] effort to resolve it especially since I was coming in from out of town to tour the facility with my mom.

Was met promptly by our guide. Shown all areas of interest. All prices and covered items discussed. Liked the facility very much. Waiting list.

Absolutely 5 stars! I highly recommend Creststone to anyone. The staff is wonderful, the facilities are top-notch.

Food: unknown - food service was very responsive to special diet/food prep needs, but my father was only able to eat the first couple of days he was there and was not able to communicate regarding flavor/taste. I don't have a great deal more to say, because my dad was only there for a little more than a week, and was dying, not conscious for most of that time. I am incredibly appreciative of how helpful the care staff were. They were the only facility that was willing to take my dad directly from the hospital (there weren't any SNFs that would take him because, while in the hospital, he at 24/7 attendants. UL accepted him with hospice on board. In addition, for the first few days, I had to hire my own 24/7 aids. I can't say enough good things about the nurse who was there to admit him & coordinate with hospice. She was incredibly knowledgeable and knew immediately how close to death my father was. That knowledge & honesty allowed me to get my family to town in time. Everyone at UL was very attentive - bringing us snacks & refreshments, keeping the room tidy while we sat with my dad. The facility itself is very light, and feels spacious. All in all, I highly recommend it.

I would give the University Living residence 5 stars. It's clean, attractive & the staff I interacted with are very pleasant & helpful. Huge bonus that residents can order off a menu in the dining room from 7 AM to 7 PM daily (instead of set mealtimes)! I've not run across that before. The lease/on-boarding process was a bit lengthy/tedious, but I suppose that's pretty standard & it was complicated by the fact that I was submitting information on behalf of someone else, not myself.

We were lucky enough to have worked with [name removed]. She was very knowledgeable and genuinely caring about how Carriage Court could benefit my Father-In-Law. Although he could not be accepted into the facility, she has continued assisting us with a placement. If there’s any chance he improves to the point of being accepted here, we would move him!

Facility is lovely and the office has been amazing- my MIL fell, went to hospital and they have been very supportive