American House

Overall would be 5 stars. The staff is friendly; the apartment size is just right for her needs; and the food is tasty.

This was the first tour I experienced and i was amazed at how at ease I felt from the very beginning. From my entrance to the home I was impressed by the appearance, the sounds, and the ( I know this sounds strange) aromas of the rooms. Every setting was comfortable and cheerful and thoughtfully decorated. Each staff member cheerful, but not patronizing. I felt comfortable. I have visited other facilities since with no true complaints but without the level of comfort I felt with this visit.

Very pleasant surroundings. Calm quiet atmosphere. Very accommodating staff. Chose this for my 94 yr old mother. I think she will be happy here

The director was very informative and showed a very positive light to the facility. It was light and bright and airy and a very beautiful feeling to it. I’m just beginning my search so I’m not really certain if this will be right for my parents, but I would definitely consider it.

We were there only 5 days but the staff was amazing, so caring and attentive. We did not have food or participate in activities. The room size was perfect, large enough to be "homey" but small enough to experience "closeness" with my loved one. The room was clean and they bathed my sister and changed her pjs every 2 days to keep her comfortable which showed me how much they care for their residents. If I could, the administrative staff was a 6!

Since I live in the area and know people who have lived here, it was as I expected and everyone is very friendly. One of the residents let me tour their apartment. I got all the paperwork. There seems to be a 9month waiting list. I recommend this for anyone wishing a better place to stay for senior retirement. When we visited the dining room, something they were cooking smelled delicious.

After more than 20 years in the senior living industry, I can confidently say this assisted living community truly stands out. From the moment you walk through the doors, you feel the energy — it’s full of life, laughter, and meaningful engagement. The residents aren’t just cared for — they are known, valued, and encouraged to live fully. The activity calendar is robust and thoughtfully designed, with something happening throughout the day that brings people together and keeps them engaged. It’s not just “busy”; it’s vibrant. The team demonstrates genuine compassion and professionalism. Staff members interact with residents in a way that feels personal and respectful, which speaks volumes about the culture of the community. Families are welcomed as partners, and communication is consistent and transparent. What impresses me most, especially after two decades in this field, is the atmosphere. It feels warm, positive, and purposeful.

I had recently had surgery, and they graciously provided a wheelchair for me for my tour. The place is bigger than I expected, but neat as a pin, and very well organized. Decor was pleasant, and the furnishings comfortable in the common areas. When passing through the dining area, kitchen staff was heard talking with each other pleasantly.

The tour leader, [Name Removed] was very helpful to answer mom’s questions. She helped getting mom around and made her feel comfortable and welcome.

Thanks for the help it was wonderful and I could not have gotten done what I did without you guidance I would recommend you to anyone that is looking to a place for a loved one

We had the BEST guide through the facility. We saw everything we needed and wanted to, and the facility is lovely. We aren’t sure it’s the best fit for us, but it is a wonderful facility.

[name removed] I believe she's the community director? She's the one who talked me through everything and she helped get my dad a haircut and she spent a lot of time checking in with me and helping me navigate. Also the staff seems very invested in getting to know my dad and any question or help that I need, they respond immediately

Activities Outings Communication with Staff the best also problem solving. I have nothing to say about American House Cedarlake but wonderful.

[names removed] worked hard to get our business, and were easy to work with. Moving a loved one to assisted living, or moving from one community to another, can be stressful for a family. I think [names removed]understood that but also had a realistic view about things like retaining good staff. Communication is key; if I called with a question I was able to get a prompt answer. So far mom is happy with the move!

Everyone there really cares about the residents. They check on them which I feel is important,

These ratings are based off of our 1 month experience so far. The staff is empathetic and truly want to develop a relationship with the family of the resident. They treat each resident with respect.

I think its a great facility. Great location and the staff are awesome people.

The overall experience exceeded my expectations. The staff was very friendly and helpful with our move-in and initial adjustment for my mom. The food is great with many options being offered. The cleanliness of the facility is a high priority of the staff and it is reflected in their diligence and attention to every detail. I am so happy we chose American House as a place for our mother. This decision is never easy, but the staff at American House has definitely helped in the transition.

American house is beautiful and [name removed] was awesome. Answered all our questions We were very impressed with everything the facility had to offer It seemed more like a home and the residents were truly happy

Smaller facility suits my mom, who uses a walker and gets easily disoriented. Much of the staff has been there for years. They are kind and patient with the residents. They make sure my mother doesn't stay in her room, as she would without their intervention. They encourage her to get out, but they don't force her to do activities she doesn't want to do.