About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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American House Holland

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11911 James St, Holland, MI 49424

7.8
Review score
29 reviews
Add review
7.8
Review score
29 reviews
5 star
55%
4 star
14%
3 star
14%
2 star
3%
1 star
14%
See all reviews
8.5
Review score
2375 reviews
55 facilities
For pricing & availability:
(866) 374-4058
American House Holland
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American House Holland
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66 Floor plans available
American House Holland in google map

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LB
-
Family/friend
4.0
Review for American House Holland
I'd say that overall it's a good place. It's clean and feels safe. The staff try to get to know each residents needs and preferences, and Mom has been able to develop trusting relationships with several staff who she feels safe talking to about any concerns. Having said that, there is a

About the facility
American House Holland

Located in Lake Michigan’s beautiful beach town of Holland, American House Holland offers assisted living, memory care, and independent living services. This uniquely designed community features either a sunroom or a fountain-view patio in every building. There's even a lovely koi pond for residents to enjoy.

Residents in the assisted living and memory care communities receive three healthy meals per day, personal care assistance, medication administration, housekeeping, and laundry. As for those who are fully independent but could benefit from a safe and relaxing environment, American House Holland offers independent living services. Floor plans include one- and two-bedroom villas that are equipped with all the necessary amenities.

In addition to receiving quality care, residents also have access to a wide variety of recreational and social activities, such as planned outings, on-site fishing, and many dining options. They can catch a movie in the theater, visit the wellness spa, get their hair done in the salon, or play some games in the billiards room — all on-site. At American House Holland, the opportunities are endless.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Michigan, visit the Michigan facility search directory.

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for American House Holland

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at American House Holland

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American House Holland
American House Holland

11911 James St, Holland, MI 49424

Riley's Grove Assisted Living and Memory Care Studio
Riley's Grove Assisted Living and Memory Care

9481 Pentatech Dr, Zeeland, MI 49464

Care Cardinal Macatawa
Care Cardinal Macatawa

1714 W 32nd st, Holland, MI 49423

Freedom Village at Holland, a CCRC
Freedom Village at Holland, a CCRC

145 Columbia Avenue, Holland, MI 49423

7.8
Review score
29 reviews
7.8
Review score
29 reviews
5 star
55%
4 star
14%
3 star
14%
2 star
3%
1 star
14%
9.9
Review score
61 reviews
9.9
Review score
61 reviews
5 star
91%
4 star
7%
3 star
2%
2 star
0%
1 star
0%
8.9
Review score
4 reviews
8.9
Review score
4 reviews
5 star
75%
4 star
0%
3 star
0%
2 star
0%
1 star
25%
8.5
Review score
7 reviews
8.5
Review score
7 reviews
5 star
43%
4 star
29%
3 star
0%
2 star
14%
1 star
14%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at American House Holland

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Meals Provided
  • Low / No Sodium
  • Guest Meals

Room Amenities

  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Kitchenette
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Bath Tubs

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Library
  • Indoor Common Areas
  • Beauty Salon
  • TV Lounge
  • Meeting Room
  • Outdoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Billiards Lounge
  • Raised Garden Beds
  • Jacuzzi
  • Piano or Organ
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Live Musical Performances
  • Birthday Parties
  • Activities On-site
  • Devotional Activities Offsite
  • Day Trips and Outings
  • Activities Off-site
  • Holiday Parties
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Gardening Club
  • Wii Bowling

Reviews

for American House Holland

7.8Review score29 reviews
7.8
Review score
29 reviews
5 star
55%
4 star
14%
3 star
14%
2 star
3%
1 star
14%
American House
8.5
Review score2375 reviews55 communities
Write a review
A Place for Mom has scored American House Holland with 7.8 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, American House Holland has 29 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.5
Friendliness
4.4
Care Services
3.9
Staff
4.3
Meals & Dining
3.7
Activities
3.8
Value for Cost
3.7
A Place for Mom has scored American House Holland with 7.8 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, American House Holland has 29 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
American House
8.5
Review score2375 reviews55 communities
Logo for American House
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 29 reviews
Anonymous - Family/friend
Assisted Living
June 24, 2024
3.0
Verified Review
Review for American House Holland
I would not recommend American House. Although my stepmother was 100 when I took her from American House she was still quite independent.While she was in rehab for her hip I met with Rest Haven and they never once asked me about her finances. Upon registering her for assisted living I did provide bank info. I also learned that the American House Asst. Living had to close one of their wings for improperly cooked foods and lack of staffing. That confirmed my decision to remove her from the premises.I do know that all management has since quit working there.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
LB - Family/friend
Assisted Living
June 14, 2024
4.0
Verified Review
Review for American House Holland
I'd say that overall it's a good place. It's clean and feels safe. The staff try to get to know each residents needs and preferences, and Mom has been able to develop trusting relationships with several staff who she feels safe talking to about any concerns. Having said that, there is a fair amount of staff turnover and shuffling around which makes it harder as a family member to develop a consistent contact person to go to with questions or concerns. I have also had to do more follow up than I expected to have to do to make sure things like medications changes have been implemented properly. I would recommend American House to a friend with the caveat that they need to be fairly hands on when it comes to double checking on follow through of staff on specific instructions, requests, etc
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Response from American House Holland
June 20, 2024
LB, thanks so much for your feedback! We appreciate you being open and honest with us.
Kathy V - Resident/client
Assisted Living
April 25, 2024
1.0
Inadequate care or expertise
American house is a beautiful, clean facility located on James street on Holland’s north side. If that is all you’re looking for, it may be the place for you. However, if you need any care-BEWARE! Being health care providers, We witnessed neglect and lack of personal help on numerous occasions. Clothes were not changed for a couple days. Showers weren’t completed for the first two weeks. Bells are answered slowly. Staff rarely call you by name. We were hesitant to move our mother to American house because her meds required close observation. American House assured us it wasn’t a problem, we felt safe to move her in. Unfortunately, they could not follow her adequately so levels to protect her dropped then came the Hospital admission for a stroke. Her Independence and exercise was discouraged. The Staff stated they had no formal training on transferring a wheelchair or walker dependent. Promised activities were lacking . Look around for the best place for your loved one
Cleanliness
5
Friendliness
4
Care Services
1
Staff
5
Meals & Dining
2
Activities
1
Value for Cost
1
Peter W Kleis - Resident/client
Assisted Living
April 16, 2024
1.0
Very Bad Experience for our mom!
We moved my mother to American house in Holland to be near my house. What a costly mistake. They mixed up my mom’s medications and bill but didn’t seem to care. Some days, the care was okay but if someone called in sick, they didn’t always get replaced.. We moved her out because she didn’t like the food and we didn’t trust the care.
Cleanliness
4
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
1
Response from American House Holland
April 23, 2024
Peter, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to personally hear about it. Feel free to reach out to our Vice President of Operations, Rhonda, at rhieber@americanhouse.com to discuss any concerns you may still have. We value your feedback and look forward to hearing from you.
Ryan - Family/friend
Independent Living
April 10, 2024
4.0
Verified Review
Our Experience
My dad is currently a resident at American House Holland and the experience has been mostly good for him, so far. The facility is always very clean and I know that my dad is happy there. Everyone is very accommodating and helpful. However, I know there has been an issue with getting my dad's phone fixed and also getting his thermostat fixed. My sister is working on trying to reach someone to get these things taken care of. He can call out, but I can't reach him and he doesn't have a phone number. It's frustrating for me because I like to call him at least every other day.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from American House Holland
April 16, 2024
Ryan, thanks so much for your feedback! We appreciate you being open and honest with us.
Connie F - Resident/client
Independent Living
February 2, 2024
5.0
Verified Review
Very helpful and friendly staff. I chose American House Holland because it had lots of amenities. Nice setting, close to everything
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from American House Holland
February 5, 2024
Connie, thank you for the 5-star review of our community! We are happy to hear about your experience at American House!
Anonymous - Family/friend
Assisted Living
November 7, 2023
5.0
We have found the American House community to be very helpful and supportive. I would recommend them to anyone.....
We have found the American House Holland community to be very helpful and supportive. I would recommend them to anyone looking for a welcoming home for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from American House Holland
November 9, 2023
We love to hear about experiences like yours! Thank you for your positive feedback and for taking the time to post this review!
Karen - Family/friend
Memory Care
September 22, 2023
5.0
Verified Review
Highly Recommended
My loved one is currently a resident at American House Holland and we've been very pleased with every aspect of this facility. The staff are always friendly and treat our loved one with such respect. I have witnessed such kindness toward other residents and I know their job is not easy! My loved one's room is always clean. We are totally pleased with everything. I would highly recommend American House Holland to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Holland
September 25, 2023
Karen, your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!
Regret F - Family/friend
Assisted Living
June 20, 2023
1.0
Don't do this to your parents.
This was a place you'd want your parents to be 5 years ago, that is no longer the case. They can't keep employees because of poor pay and poor management. They run out of medications constantly! Food is poor and often is cold by the time you get it. Building Maintenance is poor. Reported multiple times that the dining room chairs were falling apart and finally they fixed one or two of them and the rest of them still are a danger. Constantly had to check if my mother had one of the good ones or bad ones. My mother needed a ride wit her wheelchair down to her meal and she pulled the cord and no one came. I arrived and the call light was on but the alarm for the employees to hear had been silenced. Thank goodness she had not Fallen. Pay more get more.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
1
Activities
3
Value for Cost
2
CB - Family/friend
Assisted Living
May 11, 2023
5.0
Verified Review
Helpful and Accommodating
We picked this community, because I needed a place quickly and they had availability. The staff was great, very helpful, and accommodating based on changing needs. I would recommend to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from American House Holland
May 12, 2023
CB, thank you for the 5-star review of our community! We are happy to hear about your experience at American House!
Anonymous - Family/friend
Memory Care
April 17, 2023
5.0
Verified Review
Very happy
My loved one is a resident at American House Holland. We've been very happy with this facility. The cleanliness is great. The meals and dining and the activities are good. The friendliness and staff are also great. I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from American House Holland
April 19, 2023
Thank you for your positive feedback and for taking the time to post this review!
Ann Logan - Family/friend
Independent Living
March 27, 2023
2.0
Room for improvement
The business office can't get my mum's bill accurate. Mum moved in the [date removed] and her rent increased in January. They have misplaced a check I paid the rent in January but I have proof the check was paid by mum's bank. They have credited her account but check still missing. Mum says the food is awful. She does try to eat it but says it has no real flavor. Huge turnover in staff.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
1
Activities
3
Value for Cost
2
Response from American House Holland
March 31, 2023
Ann, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at yluyt@americanhouse.com to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
anonymous - Family/friend
Memory Care
March 6, 2023
1.0
Verified Review
Would never recommend anybody go here
The nurses and everyday staff were amazing and super friendly, but they were very short handed and cannot handle the care needs that even assisted living residents had. They did not really have any activities provided for the residents so my loved one was often bored. The office staff like the manager [name removed] and admissions person [name removed], you get no communication whatsoever from them. I am still trying to get a hold of them to try and pay my last bill. They lost the cashiers check I gave them. It is impossible to get someone to call you back and talk to you. They also lost her wheelchair. It was the most horrid experience we have ever been through.
Cleanliness
4
Friendliness
5
Care Services
2
Staff
5
Meals & Dining
4
Activities
1
Value for Cost
1
Response from American House Holland
March 8, 2023
Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at yluyt@americanhouse.com to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Rose - Family/friend
Memory Care
October 13, 2022
3.0
Verified Review
A nice facility but overall a little disappointed
We really liked the community itself, it was very clean and the staff were friendly. We cannot speak to the dining service - our loved ones meals were delivered to the room but the meals were good. The staff that were there again were friendly but they were understaffed and unfortunately just wasn't able to meet the expectations we had. Also our loved one was wrongly assessed so we had to do a lot of things for her while she was there
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Value for Cost
3
Response from American House Holland
October 14, 2022
Rose, thanks so much for your feedback. We appreciate you being open and honest with us.
Shari V - Family/friend
Assisted Living
March 23, 2022
5.0
American House
Excellent assisted living facility. Great staff, clean, good food. My Aunt was very pleased with her stay there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Holland
March 25, 2022
Shari, thank you for your 5-star review of our community! We appreciate your feedback.
Debi - Family/friend
Independent Living
March 23, 2022
4.0
Verified Review
a nice community, but communication could be improved
We were promised to be seen by the physician and to have an appointment set up with their podiatrist and neither has happened in the several months our loved one has been there. That to us is very disappointing. We have had miscommunication and mishaps with our loved ones medication and to us that is a big negative and can be detrimental to our loved ones health which is extremely important to us. That needs improvement. They also could improve on their overall communication. Being the primary caregiver, this community we think would benefit from having a newsletter sent out or monthly meetings to bring the families together and to keep them updated with the constant changes going on in todays world. Besides the communication this is a 5 star community.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from American House Holland
March 25, 2022
Debi, thanks so much for your feedback. We appreciate you being open and honest with us. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
E M - Toured community
Memory Care
December 20, 2021
4.0
Verified Review
My Tour Review of American House Holland
No Medicare waiver; however, it had a homey feel to the community.
Response from American House Holland
December 21, 2021
Thank you for taking the time to visit our community! We appreciate your feedback.
anonymous - Toured community
Assisted Living
August 2, 2021
3.0
Independent living didn't have the dining room open. Only have one meal per day. Currently the (noon) meal only has 2 options available. They will be working towards more options. Apartment we were shown was nice. It was on the main floor. Has a kitchen (no frig)? Washer & dryer in each apartment. Month to month rentals. [Fee removed] community fee. Rates increase in February of each year (3-7% increase). Guardian life-line can be used. Gas, electric, garbage, water included. Phone is [fee removed]/month (to keep your current number).
Cleanliness
3
Friendliness
3
Care Services
3
Activities
3
Value for Cost
3
Response from American House Holland
November 1, 2021
Thank you for taking the time to visit our community! We enjoyed meeting you and appreciate the feedback.
anonymous - Family/friend
Independent Living
July 9, 2021
5.0
Verified Review
My review of American House Holland (American House)
So far our family likes the American House, everything is going good. Our loved one there seems to be really enjoying everything and is happy.
Response from American House Holland
November 1, 2021
Thank you for your positive feedback and for taking the time to post this review.
anonymous - Family/friend
Memory Care
April 14, 2021
5.0
Verified Review
a very caring experience at American house
The community had a great activity group and they kept everyone very engaged. Communication between the staff and our family was very good and they kept us well informed and up to date. I would recommend this community to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Holland
November 1, 2021
Thank you for the 5-star review of our community! We are happy to hear about your experience at American House.
Viewing 1-20 out of 29 reviews

Neighborhoods
around American House Holland

See what the neighborhood has to offer and what’s nearby:
American House Holland in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.

Frequently Asked Questions
about American House Holland

American House Holland offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored American House Holland 7.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (616) 604-4474 to reach a resident at American House Holland.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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