Grand Lifestyles

I was happy to see such happy and friendly folks throughout our experience at Concord. Literally our first visit and we were approached by numerous residents offering friendly tips and warm greetings. Staff and Management are friendly, competent and helpful in every way. It’s a lively and vibrant atmosphere. The piano playing in the great room is so fabulous. The living rooms on the mezzanine with beautiful fireplace and decor are delightful. I really cannot say enough good things about it.

Communication, and open communication with everyone. Always get everything documented and copied. Pleasant staff members. Make sure there's always follow-ups and checking on every person that lives there no matter if they pay for it or not. Wellness check is very important.

The tour was prompt, informative, professional, and friendly.

It's a very clean nice facility. If there was any issue it was more about my cousin. Concord Place really is a great facility.

I was very impressed with they're willingness to help out in any way to make the facility available to my cousin. Her accounts were frozen and they were still willing to help. Also because they provide so many different levels of service the cost is reasonable compared to other places. Since my cousin has special needs, I was concerned about whether they would be willing to go the extra to provide services needed and so far that has happened.

By far Concord is Exceptional! Absolutely the most wonderful experience . They work very hard to ensure residents are treated with dignity kindness and promote wellness! I love the staff from the front desk, cleaning and wait staff, to the care team, back office, shuttle driver, admin and store ! Just an awesome place.

When I say [name removed]. is heaven sent I mean it!!! [name removed] went above and beyond to help me find a senior residencency for my loved one. She was the first person to inform me of a vacant apartment with no waitlist!!! The facility has everything that my aunt wanted plus MORE!! They have a hairstylist, medical staff, a huge dining room, activity/exercise rooms, recreational activities, gardens, and much more!! What my aunt really enjoyed was how pleasant it was working with [name removed]. She was very professional and patient with us while we worked on getting the necessary documents to submit. She even helped me get into a social security office with no wait, after I explained to her the horrible experience of waiting in the Chicago's office for 3 hours!!! And the front desk receptionist is the sweetest person ever!!! I beleive her name is [name removed]...Hope i spelled that right but she was so sweet and nice to deliver my Uber order to my apartment personally:) I'm too happy to have a home.

I am still very ambulatory so far. They keep the place pretty clean and tidy. The food has been good and they provide 3 meals a day, and clean and vacuum the room weekly. Only drawback is no additional storage. You have to go off-site. Plenty closet space for one person but with 2 people it will be tight. There is a movie theater but they show a lot of Old and older movies. Current movies you have to leave the facility. Overall this is a good place.

Victory Centre of Bartlett has been amazing. The care that our mother is receiving is more than we could ask for. Everyone that we've worked with has been very kind and compassionate. They really made this decision a great one for mom. We would highly recommend the facility to others.

I would say that the staff and residents are very friendly and I have a lot of new relationships here.I picked this community because of the affordability and close proximity to my family.

My mom is a resident at Concord Place and has settled in very well. It's been a great experience.

It's a great place to be [name removed] and the staff are the best always helpful and caring it's a great place to live the nurses and CNAs are great to and it's a safe place 24/7 so if your loved ones need a good place to have the care they need Grand Regency of Rockford would be the place for help and care your loved ones deserve

My brother lives in Victory Centre of Elk Grove Village, IL. I visit him frequently and I have found it to be Clean, Friendly and warm. The Staff from Administration to Nursing, Dining, and Maintence are all warm and caring, they know the residents' names, are respectful and always willing to address their personal needs and requests. We moved my brother from St. Louis, Mo to here in Elk Grove Village. I wasn't sure that he would like it, but he definitly does, which makes me happy, because he is only about 10 minutes away from me and I can take him shopping, to doctors appointments, or just bring him to my place if he wants, and as a matter of fact he did spend the holiday with me and the rest of our family! My sister and I live in a senior apartment complex, and just moved one of our neighbors there as well, and as luck would have it she lives right next door to my brother!! It's a very nice place.

I would like to commend the staff for their continued professionalism while my father has been there for the last three years. The process is definitely a hard one when you see a family members health changing and they need more help than we as family members can give individually. I would like to personally thank Nurse [name removed] in the wellness department during this process, she continues to make sure my fathers medical needs are meet and notifies me if there are issues or concerns. My family really appreciate what you do with me dealing with his need with me living out of state. I also would like to recognize [name removed] Director [name removed] for her continued support who goes above and beyond to make sure my fathers needs are meet as well. I appreciate everything the staff does at this facility .

I was very scared to move my mom into a supportive living facility, the director of this facility had my back every step of the way from start to finish and made the process seem-less, this was not an easy decision as most know if they care for a LO, my mom is happy here, the head nurse answers my texts no matter the time of day, the doctor that sees the residents noticed my mom had a UTI and had her on antibiotics right away, my mom has gained 26 lbs since moving in to her apt, her heart doctor was impressed at how well she was doing in such a short amount of time, the dining area could use some improvements as far as I noticed some heaters broken and ceiling issues, but that has no effect on the great food they serve, my mom LOVES IT! She has been here 4 months now and thriving, she was even able to bring her cat Pariah with her which was a huge plus with her dementia, the residents are nice, staff is always friendly and very aware of what each resident is doing daily.

I would recommend to others. We picked this community because of the price. The communication with staff has been good.

I liked the energy there. They were lots of people in common areas, socializing lots of organize dactivities every day, nice dining hall, lots of amenities. Workout area, heated pool for exercise, nice clean laundry facilities and very kind staff!

I would say that they were very accommodating; and did refer someone else to them. We picked this community because of the price and satisfactory conditions.

My brother is blind so had special needs. They were very accommodating, allowing me to stay there to get him settled.. The public areas are very clean. Carpeting up on the floors are worn but the area is clean. The staff are amazing. Not just with my brother but other residents. The longevity of the staff is impressive. My brother receives laundry, housekeeping and escorts to meals and activities. We did have a few glitches with timing of escorts but all are friendly. The food is delicious. They have specials for lunch and dinner but also a full menu if you prefer. They seem to have a full array of activities but my brother is interested in very few. He does enjoy the gym. Concord is a very large facility but the people really make it. My brother is very happy with his choice

They have transformed into a vibrant place that empower residents to live their best lives. The amenities are clean, delicious food, and wellness resources as well as the ability to build plenty of new social connections. outdoor space is also nice,