Grand Lifestyles

My Mom and I Love This Place. Now I don’t have no worries when I can get home fast to her. Thanks :)

We liked this facility very much and feel enough care would be provided as my mom ages. If we don’t find a place we like that would be a little closer for my brother, we will seriously consider Victory Centre.

This is a really clean and well ran establishment!

I recently visited an old fiebd at this Facility. I was impressed with the cleanliness and my friend enjiys the meals.

From our first visit to now 3 years later we could not be happier with Victory Center. The staff have taken wonderful care of her and kept us well informed of any changes in her health. Her room and the facility are clean and never are odors present. She is clean and well dressed always. Mom has severe dementia so their close attention to her needs give us , her family confidence when we can’t be with her. We are so glad we found Victory and at peace knowing Mom is so well cared for.

Beautiful and clean. [Name removed] couldn’t have been nicer. Rooms are very nice, lots of extras in this community.

We live in Palatine so The Grand would be a good fit for us. We were pleasantly surprised by the light and airy decor and the overall cleanliness. [name removed] made us feel very comfortable with the entire operation. We would probably be ready to move in if it were not for the size of the units. They are not adequate for our needs.

Great facility...very warm and inviting. Nice studios. Love the residents elder-dog!

We were in need of a faculty that would care for our parents as they entered the later stages of retirement. Our parents have been at Victory for 2 Years. We couldn’t be happier with choosing this faculty. The staff is friendly, caring and personable. This is a modern, very clean facility. Check with the business office regarding Medicaid. Daily activities and trips are ongoing to keep your loved one involved. The wellness center will manage medication requirements and can assist with most basic needs. You truly become Part of the Victory/Pathway family. We have had such a positive experience we felt the need to share for any other families looking for a great place for the care of your loved ones. Highly recommended!!

Very nice warm feeling there. Lovely courtyard and nice clean common areas. The only concerns we have would be 24/7 medicine management/nurse care as the person we are looking for is unable to administer his medication himself.

My mother has received wonderful and compassionate care during her 8 years as resident at Victory Centre Bartlett. Both the management and staff respect my mother and treat her like family. During her 2 bouts with cancer in her 80s contributed to her rebound and her functionality is equal prior to the diagnosis and now she is 90. Tremendous leadership, staff and facility! My family and mother are grateful for Victory Centre.

My mother has received wonderful and compassionate care during her 8 years as resident at Victory Centre Bartlett. Both the management and staff respect my mother and treat her like family. During her 2 bouts with cancer in her 80s contributed to her rebound and her functionality is equal prior to the diagnosis and now she is 90. Tremendous leadership, staff and facility! My family and mother are grateful for Victory Centre.

My mother was a resident here for 1 1/2 years. Everything about this facility was wonderful. While she was still able to, my mother enjoyed many of the activities and outings they have. All of the staff are outstanding. They are always cheerful and compassionate. I visited frequently and at various times of the day and never saw anything wrong. As my mother declined and things got emotionally very difficult the LEA's and the wonderful ladies at the front desk helped me to cope. I would highly recommend this facility.

You walk through the door and you think you are at a resort. Beautiful rooms and amenities. Retirement living at its best.

I had to place my friend here at Victory Centre, Riverwoods,in Melrose Pk. I was very impressed. The place is very clean. The staff from the executive director to the aides are very accommodating. Any concern I had was addressed. His unit was in great condition.They have activities daily. I would recommend this place.

Through a referral I found Coles Assisted Living for my brother. He has been there since August 2017 and seems to be adjusting very well. [Removed] and her staff truly care about the people there and they walked with us through every step in getting my brother settled in. My brother was in another facility and it was pretty horrible, the conditions were deplorable and now he is thriving, from the positive energy and interaction with the staff and other residence. I am truly thankful to [Removed] for giving my brother the opportunity to become a part of the Coles family. Keep up the great work!

I couldn't be more happy with the choice my Mom made. I had my reservations at first but I think most daughters do when they entrust people other than family to keep an eye on a loved one. Since I don't live near my Mom, it was extremely important that she was somewhere safe. I recently came to visit and I was I was extremely impressed! The staff are so friendly and the facility is clean. My Mom has made so many friends. She calls me almost every night after supper to tell me about her day. She raves about the food, tells me funny stories about her new friends, and the latest and greatest happenings. I want to send a sincere thank you to the Executive Director [Removed] and her staff. [Removed] has built such a caring team and you can feel it as soon as you walk into the building. Thank you so much for all that you do for my Mom. I know she is happy, safe, and healthy. So thank you from the bottom of my heart! I now sleep soundly and without worry as I know you are all caring for her.

My mother has experienced friendly residents, an exceptionally caring and helpful staff, and a clean and comfortable environment. She loves her room with its huge window giving her an opportunity to grow her favorite plants. There are multiple places to sit such as the large living room, community room for activities, library, dining room, and a lovely outdoor patio. The Victory Center community functions as a large family, and I am very impressed by what I've seen and how happy my mother is.

My 86 year old mother has been a resident of Concord Place for 4 1/2 years, so we have had a long time to decide if it was a good decision. I can say without a doubt that it was! Concord Place is a comprehensive Retirement Community for seniors in many stages of life from fully independent residents to those with physical and mental disabilities. Staff turnover is very low, which is an indication of satisfied employees and good management. The many CNA's who provide 24 hour a day oversight have been not only skillful and professional, but also patient, friendly and kind - so much so, that I now look forward to seeing them as much as I do my Mom when I come to visit. The professional on sight nursing, medical and physical therapy staff are all excellent. They care not only for the residents, but also for the residents families during what can be a stressful transition. I have always felt that my concerns as the child of a resident have been heard, respected and addressed. The building itself is well maintained and clean, and the meals are nutritious, tasty and varied. On Sunday a free breakfast is offered for all visitors to encourage family and friends to visit the residents. There are so many activities that it is difficult to decide what to do each day. Yesterday, there was an excellent men's choir that visited and entertained the residents with oldies sung with with and passion. There are no words to express how much contentment Concord Place has given to my Mom and the family.

The staff at this community have been very good. They make dad feel comfortable and they are seeing to his needs. They are accommodating and we have good communication. He likes the food. The residents are friendly and dad has made friends. He has participated in an exercise class and has enjoyed the pool. The community is very clean and the rooms are nice. I would highly recommend this community.