Spring Hills

Highly recommend. The staff are warm and welcoming as are the residents. We picked them because the facility itself was more like a hotel. I honestly would rate them a 5 in all categories except friendliness. If there a 10, that would be my rating. Everyone learns your name immediately and makes you certainly feel at home.

Spring Hills Assisted Living specifically, its dedicated memory care wing, Spring Cottage, has exceeded expectations. The staff are very compassionate and care for my mom like shes a member of the family. Safety is a top priority for them. After having cared for my mom at home the decision of memory care assisted living was one of the most significant of my life. But it gives me relief to know shes okay and she's in a community that cares and works to bring joy and purpose each day. Dining is resturant like and always with nice music. The monthly calendar outlines each day's activities which vary from exercise to crafts to a baking club to movie nights. Spring Cottage is more than just a memory care unit; it's my mom's home.

Overall we are very happy with the care and accommodation she has! The staff have been wonderful and consistently communicate any needs or concerns they may have with Mom-Mom. Mom-Moms concern has been the speed in response when she pushes her button but we believe it's her requesting immediate response not taking into consideration that the staff may be helping/assisting another resident. She also added that the food has changed recently and it's not as good as it was.

We chose this community because of a Strong veterans presence. My dad is very sharp still and likes to chat and interact with others. He goes out for breakfast a lot with friends and family. He's very happy there after giving us so much grief about moving out of his home. He buys food and the cooks make it for him too. The nurses are great and he would not be alive if he was not living there - he says it.

The primary reason we chose Spring Hills Somerset is because they worked with us and were the only feasible option we found. Every other facility only offered two year spend down and a shared room, which wouldn't have been a good fit. That said, we were still pleased and comfortable placing [name removed] there. We do wish it was closer so stopping by would be easier but the team there has truly been wonderful. As with most situations like this, there were a few minor bumps in the road but nothing significant.

The Administrators and staff as well combined with the physical space at this facility are committed to providing patients the best care and demonstrate their respect and joy in their interactions with the patients. They get to know each patient and there is a wonderful sense of joy that I did not expect. From the time you enter the greeting is warm and personal and you can see that staff know each person as well as administrators! So, I bring that same energy everyday when I visit because it is contagious! My husband of 53 years is receiving excellent care and is engaged throughout the day with activities and routine because administrators and staff know and care for each individual person, so when I leave to go home, I have no worries because of the excellent compassionate care he receives 24/7! ??????????

Friendliness of staff gets a 5++++, All of the staff have always been so friendly and helpful! Our loved one does not partake of any activities, his own choice. Based on the experience we have had so far, we would recommend this community to other families.

Most of the staff was helpful. I do believe they probably need more assistants, but I am not sure what the current state standard is of caretaker to patient is. Also they were very communicative when he was starting to have issues. I did like that they always had activities going even though in the end my uncle didn't want to participate. I could open his door when they had music groups and he could hear it from the second floor. Getting him medical care or getting him to the hospital when needed.

All 5. It was and still is the best move for my mom. There has been a lot of staff changes over the past year but the culture and care have not suffered for it. The staff are always friendly and the nursing staff know how to handle situations for my mom. Because the facility is on the smaller size, I feel staff can know the residents better.

My mother is a resident at Spring Hills Livingston. The staff is extremely caring and concerned about each individual resident, they approach their job with love. I definitely would recommend Spring Hills Livingston to others.

SpringHills continues to be the perfect choice for my mom n dad They live in a small one bedroom apt and it is all the size they need!! They have 24 hour care, multiple weekly services, visits from nursing staff, and a team of caring professionals Mom n dad enjoy the activities n games as well as musical performing guests . The guests are quiet and friendly toward each other . The staff are professional and accommodating ! I am so pleased and thankful for Spring Hills.

Mom passed away on 1/5 and the staff was very supportive. I am glad I had her there the staff was very engaged and friendly and they truly were an exceptional crew. The staff was very engaging and very supportive and extremely friendly.

Everyone at Spring Hills of Lake Mary community is very caring and helpful. Great food service. Activities are plenty and they have a lot of people encouraging them to participate ( which my mother needs). They have handled most medical issues efficiently

The community is very friendly and helpful. I picked this place for several reasons; the food is good, and the living space is bigger. Alos, it's clean and neat.

We were in a bad place with Mom in Mississippi in a place that wouldn’t keep her. Dad ended up in the hospital from all of the stress associated with caring for her and eventually reaching the end of his capacity to care for her as the Alzheimer’s progressed. Spring Hills really stepped up to the plate in a big way. Going above and beyond to help us with all of the confusing paperwork, and recommending the long range medical transport that ultimately brought mom here. But they not only helped with the transition, but every nurse, every staff member, even the director himself has made us welcome. They are warm and loving. The home is clean and cheery. They consistently bring smiles to Mom’s face, dress her well in her prettiest clothes, and fix her hair so that she feels like her best self. In the midst of such a difficult situation, they have become our oasis. And true partners in caring for the sweet and wonderful woman who spent her life caring for us. Thank you!!!

We moved our mother from WI to Spring Hills Assisted Living Facility in Lake Mary, Fl last month. She was getting terrible care in WI. My mother and all of us just love Spring Hills AL facility. The care is wonderful. Great staffing ratio and all the staff have been friendly and very caring! The facility is beautiful and the dining area and food are phenomenal to say the least. We couldn't be happier and to see our mom smiling and happy again means the world to us. I would highly recommend this place! This is how it should be for the elderly to live out their remaining years

New management has been great! Service for my Dad has been good, nurses are great! Clean facility Great nursing staff especially Danielle Great manager [name removed], very personable. Knows residents names and makes them feel special! Good fun Friendly staff who great you pleasantly.

My mom has lived at Spring Hills a little of year now and we could not be happier. The staff is excellent. The food is prepared fresh daily with generous portions. Every employee is trained and professional. They treat the residents as though they were there own family members. My mom has flourished since living at Spring Hills and we could not be any happier.

The facility is brand new with great staff to resident ratios. They have lots of great activities supported by their activities team including crafts, games, and fitness. The facility has three outdoor spaces and a movie theater. The staff performed a very special "clap in" when they welcomed my mom and gave her flowers. Very specialized experience. The facility has nice views of the trees and hill ridge on the horizon. I would recommend this facility to others.

[name removed] and [name removed] are incredible and show genuine care for not only the residents but their families. Absolutely would recommend this community to others! During our initial tours some of the residents even expressed how much they liked it there. Felt good knowing it wasn't a "show" they were putting on.