Nile Living

Staff has English problems. They answer yes to all requests even if you have special instructions for task written they say yes when you ask did you understand? Yes, but do task wrong. My husband needs pee pad on his bed, he wants on mattress under fitted bottom sheet, they make bed very good, but either skip pee pad, or put it on top of top blanket. Often they skip top sheet and just put on bottom sheet no 2nd sheet, I have to check bed every day before his nap. This is irritating & and a issue when I cannot check bed for bed pad when I am away from the building in dining when we order special we both say wonder what we will get. Order is often short something that was ordered, dining room a very nice atmosphere, attention to detail. Acoustics are terrible, do noise level is very high.

This facility was the best by far of all that I toured. The activities are designed for mind stimulation the exercises build the body in a fun way....the caregivers are very attentive and kind. The personnel are very helpful for the needs and how to attain them. Also very patient with the many questions. The rooms are large in comparison to other facilities and overall the atmosphere there is awesome. The food is yummy.

The staff was very professional very helpful and knew their job well. I would absolutely recommend Powell Valley Assisted Living and Memory Care to anyone looking.

I rate all categories a 5. She received a lot of attentive care. The food was excellent for a facility such as this. This is by far the best facility I have been in. I have been in more expensive and well-appointed places, but this far and away met all my picky expectations in terms of staffing, knowledgeable nurses, activities and dietary variety.

My grandparents moved into Van Mall when they could no longer take care of their home. We found Van Mall to have amazing and loving staff, fantastic food and lots of Activites. My grandparents couldn’t be happier. Well done Van Mall!

We checked out several retirement homes before we made our choice of Van Mall retirement. They have a record of long term staff which speaks volumes. They answered all our concerns and questions about senior care. We like the idea that your loved one doesn't have to move rooms if they later need assistance. They just bring the care to you and only charge per each need. Also, very loving staff and residents. A lot of events, entertainment and special holiday events. The activity lady is awesome. Plus, the dining room food was the best of the ones we checked out. They have a life enhancement class that has been wonderful for our mom it connects her to other residents and helps her to be social, engaged and stimulates her memory. There is a small fee for the class. They have church services every Sunday morning and a resident that is a retired pastor does a bi-monthly devotional. Mother is very well cared for at Van Mall.

My brother had a stroke in the Seattle area and we needed him to be close to us to assist him. Visited several recommend sites and felt the best about Van Mall. It provided him with freedom to walk and exercise, and later, use his car. He had difficulty keeping track of his medications and their procedures offered needed support. The meal plan was very accommodating (lactose intolerance) and provided him with a variety of options. Once he was able to return to his home area, checking out was very straight forward and the people he interacted with each wished him well.

Mom liked the atmosphere and the residents. Two thumbs up would recommend.

I love Van Mall retirement. Although the building is older, you wouldn't know it. The building and surrounding landscape is immaculately cared for. My dad loves the food and access to the gym. Our family has enjoyed the peace of mind of knowing our dad is well taken care of. Bonus, they are cheaper than other places in the area.

Great and helpful staff on all aspects from dining to admin and ever more the staff of nurses , and medical assistants. Thank You!!!!

We chose Van Mall because everyone was friendly, the facility was clean, food quality looked great as well as activities provided. The facility only provides limited assisted living services. Diabetes services are very limited

My mom loves living at Van Mall and tells everyone to come and move in!

I highly recommend Evergreen Memory Care for your loved one. The floor staff, med-techs and activity director gave consistent care and personal attention to our brother’s needs. They took time to relate to him and understand who he was. Administrators worked with us to create a living environment that our brother could cope with. Evergreen patiently helped us understand how to navigate the new world of dementia for a loved one. It takes time to trust that a care facility will do the best thing for your family member. Evergreen is worthy of that level of trust.

I walked into woodside for valentine's Day the tables were set with cloth heart shaped napkins and roses were placed at every place setting. The meal was amazing steak, shrimp with grits and for dessert we had strawberries dipped in chocolate with cheesecake. There was a gentlemen playing the piano. All the managers were helping pass out the meal. Everyone had a great time and I can't wait for the next event.

Move in process was well organized and they were helpful. Meals are of good quality, they always have a turf and surf option. ALFs aren't cheap, but they offer a lot for the dollar and are competitive in price. Overall, it's been a great experience.

So far we are very happy with Evergreen and the staff. If we have concerns they respond quickly and are very happy to help address any situation we have had.

Very friendly and caring staff, nice protected neighborhood, good food, quick response to maintenance issues.

We chose Timber Pointe because of the friendliness and the food, which is the best of all the places we have tried. The staff are extremely attentive and friendly to the residents. I would highly recommend.

Clean/friendly and every resident was happy and talking with us. The residents are a real community there. Food quality is low. People are outstanding. Mom is happy. She likes it there. Thank you for the assist!

We were able to have an in person tour at Van Mall and we thought the experience experience was great. The staff we met with were friendly and the community was extremely neat and clean.