Civitas Senior Living

Fabulous staff! Very caring! Great food. Attentive to each person and their needs. Facilities super clean and conducive to walkers and wheel chairs. Activities are creative and perfect for the age group. Maybe best facility in America.

The Memory care manager, [name removed], is fabulous - extremely caring, works hard to engage residents and make them feel loved and seen. Several excellent caregivers working with her. [name removed]was our personal favorite! Executive director, [name removed] is very good as well and is in touch with her clients families. She encourages family get togethers and social functions. Food service is good and they try to adapt to the residents wants and needs. My dad loved the food. We had 24 hour access to dad. The only staff we had issues with was at night. Laundry service was not the best. Dad complained that if he yelled for help they didn't come very quickly. Overall it is a wonderful place. Beautiful setting, engaging/loving personnel. We would choose it again.

I would rate Ariel Point a 5 in all of the categories. (The expression we use is that is like taking a cruise, only without the water.) Really like how friendly everyone is, and how everyone is flexible and goes above and beyond expectations.

They are happy to answer questions and helpful. The one thing they could do better is give an orientation to new residents so they are aware of all possibilities for them such as when is laundry day and cleaning day. Where are games kept etc.

So glad we didn’t move out!!! With the constant management turn over and lack of communication, lack of care, medication issues we have contemplated moving out multiple times. THINGS ARE CHANGING!! The new management is wonderful! They respond and they care! Staff are receiving more training ! The manager is a nurse and gets right on the floor with staff to learn the issues and give tools to fix them. She goes above and beyond with med management, even going to pick up my script! The new sales director cares not only about new move ins but making sure he works with the director to help everyone here have the best care! AND entertainment! He even brought us ELVIS! This team is a dynamic duo and are making great changes! So happy we stayed!

It is a great place for a lonely Senior, with a friendly and helpful staff, lots of daily activities, a nice dining room and bistro, and a lovely pool. The activities include everything from billiards to church, to exercise classes, to movies, to games, to a book club, and more. There is even a group therapy support group once weekly.

All are a 5, but the food is a 4...but they are thrilled to not be cooking! Legacy Oaks has been fantastic! My parents have been there for one year. We would 100% recommend this community to other families.

The area that could use improvement would be in the salon. It would be nice to have someone in there with a kind, outgoing personality. When that is a little more nurturing to her customers. Thank you

Care giving is a calling. Everyone who cares for my mother does so with compassion and empathy. All the residents are called by name and are known. Friendships develop and the Midlothian community comes in with songs and activities. We are grateful to have this community to come along side us in caring for our Mom.

My parents did not participate much, but there were a lot of things they could have participated in if they chose to. The only reason I downgraded on staff was there were some discrepancies on the use of Mom And Dad's food points. They actually exhausted Dad's points and rather than reverting to Mom's points which just start charging my dad extra because he would consistently place the orders over the phone. So that was just an admin faux paw and it was hard for me to get it straightened out. It was eventually straightened out. I imagine Arabella has trained their staff to use both spouses points before they start charging, but that is one thing I would want to alert new residents to. Generally speaking, the staff were all good. To clarify, mom and dad were in independent living. So as for care, they didn't really tap into that. I must say that the independent living accommodations and facility are beautiful and we were overall very pleased with it and had wished that Mom And Dad could've been there sooner and enjoyed it more to the full.

I would recommend to others. Overall, I was pleased with Ariel Pointe. They worked hard to get him in to assisted living and then move him to memory care. My brother has recently passed away.

I needed a memory facility ASAP, I knew of a resident in assisted living at Arabella, I scheduled a visit and signed the papers. I picked them because of a recommendation from a friend.

Long Creek is a very impressive facility. First of all the atmosphere is very friendly with gorgeous artwork all over!! My sister’s apartment is a good size with all utilities included. I love all of the staff I’ve gotten to know and they are very accommodating. The meals are delicious!! I’m very impressed and I know my sister is well taken care of.

So happy to have found Tech Ridge Oaks. My father and stepmother have been in independent living for the past few years but they are needing more care owing to mobility limitations. While vetting several different assisted living facilities for them, I was extremely pleased with the interim manager's enthusiasm and helpfulness, and the site director was actually the nurse who went out to assess them in their current home. I am so grateful they both are so invested in their clients and future clients. My father frantically backed out on the day he was planning to sign the contract, and they were able to provide compassion and care for my father while I pulled my hair out. In the end, he realized he had made a mistake the next morning and he happily signed his contract yesterday. I feel so much more comfortable now, knowing that he will be taken care of physically and emotionally. Thank you, Tech Ridge!

My mom is approaching 1 year of living here. The staff at the ridglea have treated her right. They are open, honest, and willing to listen to feedback and improve. The place is clean and by far the cleanest when we toured around Fort Worth. I am glad my mom is there, able to socialize and live knowing that any sort of help is literally a button press away. Whenever there is an issue everyone is quick to action and even quicker to communicate to me and my family. I’m very glad we chose this place for her.

A Place For Mom provided great advice and helped us find the best option for my mother-in-law, who turned 96 earlier this year. Your representative was thoughtful and had great expertice. She guided us through the process, which was enormously helpful.

No place is perfect. But this facility is very good. We have had only minor issues. Not really worthy of any complaint. Staff getting used to our loved onr and her getting used to the staff. Food is wonderful with a full menu and what is on the menu as special. Just like a regular restaurant. Facility is clean and staff friendly.

Our mom [name removed] was at Midtowne in Midlothian and it was fantastic!!! But also [fee removed] each month. What we liked the most about Midtowne was the engaged leadership & caring hearts amongst staff. Teamwork amongst staff. Manage & communication w/ incoming hospice staff, but need weekend activities (hence the low rating)

My brother passed away, and my sister and I feel like staff at Cambridge Court on second floor #[removed] were so nice caring attentive to my brother [name removed] to the very end. We are so grateful for their care.

The independent living was great. My husband had to go to Memory Care and I wouldn't recommend that to anyone. We moved from there in November 2022 because of the Memory Care facility. I moved in with my daughter and move [name removed] to [community removed] and it was great until they made changes to the operation and staff. Arabella was great when we were both well and living in independent living.