PACS Group, Inc.

My father-in-law recently moved into the Assisted Living Facility at Colonial Vista in Wenatchee. Our experience with the move was wonderful. The facility is vibrant, bright and clean. My father-in-law's apartment has been recently updated. The bathroom especially is great for his mobility issues. The maintenance guy has been very responsive to our minor repair requests and worked above and beyond to get my FIL's television working. The medical personnel are kind and caring and the administrative staff has been so helpful as we worked through the long-term care insurance claim. My FIL has really enjoyed the apartment cleaning, but to be honest, his favorite is the food. He loves almost everything and now we don't worry about him not eating.

My Mom ([name removed]) spent the last 3 years of her life at Newport Beach Memory Care. What a beautiful place for her to be. The staff is extremely caring, seemingly everywhere at once, and always happy and helpful. THEY LOVED MY MOM, and SHE LOVED THEM !! I popped in to visit my Mom roughly 2-3 times per week, and each time I was there I swear I wish I lived there too!! Food was excellent, it's very very "homey" with a common living area, a friendly peaceful vibe, pictures on the walls, couches, and a big ol' cozy area rug so the patients feel comfortable and at home. Alzheimers / Dementia is tough on us children, but for my family, Newport Beach Memory Care was so awesome -- my Mom was very happy here!! If you're having challenges taking care of your Mom or Dad suffering from Dementia / Alzheimers, you MUST pay Newport Beach Memory Care a visit. It's the cleanest, the "homey-est," the least hospital-like, and the caregivers are top notch!

After searching around the Newport Beach/Huntington Beach area for a Memory Care Facility, we were relieved to find somewhere like Newport Beach Memory Care. The smaller and more intimate setting was welcoming, comforting, and something we did not feel or experience after touring other facilities. We have been so comforted by the transparency of the staff and their attention to detail. The administration and the staff are all so friendly and truly do love and care for each person in the facility. We consistently find the facility clean and well maintained from the patient rooms through to the common areas in addition to the patios. Finding Newport Beach Memory Care has been a blessing to our family and has helped us through this life changing process. Thank you to all staff members at Newport Beach Memory Care!

I recently had the opportunity to tour Newport Beach Memory Care where I met with [name removed]. [name removed] was so kind and friendly that it felt like she was showing me around her own home. The atmosphere inside is warm and welcoming and the outdoor spaces are peaceful and relaxing. The residents that I spoke with were very open and seemed genuinely happy. After visiting several other Memory Care facilities in North Orange County I can tell you that this is one of the best I’ve seen!

The experience between [community removed] and Autumn Winds was night and day. We had a very positive experience at Autumn Winds. Mom's experiences in the later stages of her life were very good. We chose Autumn Winds mainly on location. We were pleasantly surprised at the loving and caring attitude to go along with their care giving.

My mom is in good hands at Newport Beach Memory Care. The administrative staff and care staff have provided the highest level of compassion and professionalism. Being able to partner with Newport Beach Memory Care in caring for my mom has been a blessing. Thank you!

5 on all accounts. Friendliness of all the people that live here and the knowledge and friendliness of the staff. Yes, I would recommend this community to other families based on the experience so far.

I really love both the facility and staff. The facility is always clean, no weird smells. It is also always brightly decorated for events and holidays which provides a happy and positive atmosphere. The staff is fabulous. Always attentive to my stepfather and to me. They are kind and affectionate. I'm so blessed that [name removed] is able to be there.

Our experience was wonderful. My friend was given so much empathy and understanding. [name removed] was amazing and thoughtful. Karcher Estates is great because of her! Her passion for her residents is obvious! Thank you [name removed]!!!

The food gets a 3 only because my aunt doesn't like the food. She says there is very little variety. She gets tired of the same thing all the time. Not a lot of variety of activities and not age appropriate in being a challenge. They are under new management as of a few months ago and there is very good and active change happening by the day. I'm excited about their future. Overall I couldn't ask for a better place for my aunt to be. I am so blessed to have found them AND you as well for helping me. I have referred numerous people to both Karcher AND a place for mom. Thank you and I'm so sorry for my delay in getting back to you.

Newport Beach Memory Care came highly recommended, and has since become a very good fit for my brother who suffers from dementia. It’s an intimate, relaxed, quiet, and clean environment. The staff is always friendly and professional. I’m very pleased with the level of care.

Everyone is great! Staff and residents are very friendly.

One frustration I had was that when I would call, the phone just rang and rang until the call dropped. If someone did answer, they didn't identify the facility name, nor did they identify who I was speaking with. As a client services representative in my banking career, I find that to be very unprofessional. I never knew up front if I dialed the correct phone number, or to whom I was speaking to? [name removed] and [name removed] were very warm and sympathetic of my dad's passing, and our family received a nice card in the mail shortly after we lost him.

Size, services, convenient location. I didn't check any other facilities as I was convinced this was a good fit and they had a room available.

Very friendly and knowledgeable. They answered all questions and helped the moving in process. The refrigerator stopped working soon after moving in and the staff was very helpful in getting a newer used fridge. The food offered is nutritious and delicious at the same time. The one issue which would be a great "update" is a washer and dryer in each cottage. They do have an adequate laundry facility and help from the staff which helps tremendously. The staff also offers cleaning support each week. Overall, it's a great place to live.

The facilities are nice and well-kept. The staff are responsive to needs, especially [name removed]. She is a gem. My parents are very happy with Karcher.

[name removed], business office manager here at KAL is such a kind lady who is always willing to help us residents with everything thing. Sometimes we are asked to provide information to insurance, or Drs. and most of us are not in the computer world, [name removed] gladly helps and does it in a lovely way. I appreciate her more than I can say.

My experience is in the memory care unit. My [age removed] old Mother with dementia has been there nearly 3 months. The individual, Private bedrooms are a good size (twin or double bed, a chair, small dresser) also a good size clothes closet. You can choose a private room and bathroom OR a private bedroom with a Jack N Jill shared bathroom. The memory care unit is much smaller and has fewer people then the assisted living part which runs more like a hotel style. Both areas have inviting Outside areas to share with family or other patients. They keep the common areas clean and regularly clean patients rooms. The staff is the best part for me. Warm, friendly, companionate, patient and work VERY hard to meet everyone's needs. They keep them involved and engaged. They have provided my father and I with so much comfort knowing mom is well taken care of. I believe their prices are in the mid range for our area in the Central Valley. The facility is month to month, no leases to commit to. Oh and also family can visit at all hours. We've been very pleased at our choice. Also thank you to A Place for Mom for giving me a place to start during an extremely stressful time. You can't know how helpful

I feel outside cobwebs and windows could be better kept. However, what we like the most about Homewood Assisted Living is that they all work together to make the experience pleasant for all their residents. We did have to move my FIL to a memory care place recently and the staff at Homewoods were very understanding and helpful in that process. They provided me tools, guidance and resources and stressed that I take my time in finding the right place for him. During that time all staff were on high alert, making sure he stayed safe and providing the extra care he needed until we found him the care he needed

Staff is friendly and very helpful. They really try to make things work for everyone. My Aunt and my Mother-in-law are both residents, assisted living and senior living, both are very happy and like the community very much. It's a good facility with really great staff