Spring Arbor Management, LLC

My mom has been here for almost 2years with a Neurological Degenerative Disease(her mind is still great), she has no balance and other issues, but All the staff here are ABSOLUTE ROCKSTARS!!! Their genuine desire for the health (in all ways, socially etc) and care of the residents is AMAZING!! We looked at numerous places and NO other holds a candle to Spring Arbor!! From the activities that they modify to accommodate all, to the food and snacks and Just plain daily social interaction AS well as the safety and health of all residents and staff!!

I toured Spring Arbor of Greenville and they were very, very good. They had a very polite and very professional staff. Their activities were plentiful as well. We chose another community as it boiled down to cost, and Spring Arbor was the most expensive community out of all the places we toured.

They serve perfect southern meals. The next best thing to being at home.

The kitchen knows what they’re doing, and it’s well kept. I love the food, and I can honestly say they take care of us.

A big shout out to the dining staff at Spring Arbor. Even during the toughest of times, you've kept our loved ones fed. During Covid this was especially challenging with service being completely in individual apartments but you did it three times a day, seven days a week and for that, I am forever grateful. I know my mom is one of the few to take breakfast in the dining room but it's something that makes her feel normal and she always speaks highly of the staff and their kindness. So a big thank you for your hard work, tireless dedication, and for looking out for those we love when we can't be there. You are greatly appreciated!

It's a very caring communit. They take time to learn, residents habits, likes and dislikes. They communicate very well with family. I am very pleased wiht the facility and staff. They are very welcoming to family involvement and it's an overall open community.

I am very happy with the care and facility at Spring Arbor of Crofton. they are always ready to lend a hand and assist the residents.

The treated us amazingly the short amount of time that we were here. It is a wonderful place and anytime my father had any problems at all the would call me right away. They got him to the hospital when he needed to be and he lived an extra couple of weeks because of it. They did a very good job with his care while he was here.

This was a good community. My loved one wanted to be closer to their hometown in another state.

Our family had an in person tour and it was a great tour we thought the gentlemen did a really good job, very straight forward with his information and did not give us the run around. What it boiled down to was price and we were just able to find a better bed somewhere else for a better price.

There is nothing to dislike about Spring Arbor. The staff are amazingly attentive, responsive to needs, friendly and qualified. They are really overall wonderful. There are some personal complications and difficulties with my loved one, but to no fault of the community or the staff. They know my face and I have their cell phone numbers, so I can easily contact them to verify information or check on things. There are certain things I've noticed that could be improved for the price you pay, like cleanliness, worn paint & rugs, door jams, etc. - but I am aware that they've brought in a new maintenance director & personnel, so there's hope that those things will be resolved soon. Overall I feel genuinely positive about the community.

They strive for complete honesty when it comes to the care of the residents when it comes to the family members. They are lacking when it comes to the temperature of the food and the choices seem to be repetitive at times. Overall I could not think of a better place for my mom and the people there truly care about the well being of my loved one and are there for her.

This was a beautiful community with nice staff. The community wouldn't allow food or beverage in the resident's rooms.

This was a nice community. It was too far from family and this was the downfall.

Super impressed with this facility! As soon as I toured, I immediately reserved a room for my mother. I’m excited about my mothers new residency!!

I had checked many other communities before my loved one went here. I did not find the other communities to be as clean or as friendly with me as I found here at Wickshire. I was very particular with my choice, I would not put my husband in a place where I would not want to be myself and this place checked all of the boxes for the best community that I could find.

I would recommend Spring Arbor out of any place right now in Rocky Mount, value-wise and also because of the staff. The Executive Director and the RN have been top notch. They let me know if anything is wrong with my loved one. Their marketing person is excellent and had great follow-up. She made us feel comfortable and wasn't pushy. The building itself is not upscale, but the social atmosphere is what turned us on to Spring Arbor. I don't know a whole lot about the activities, but my loved one has mentioned Bingo, music they brought in, and an outing they went on. The staff know their residents by name. I can see that they truly care and don't just ignore their residents. And that's what makes me feel comfortable having my loved one here.

The tour experience with Spring Arbor was awesome and we loved the staff. It felt very familiar when we walked in. For us it just came down to the atmosphere, the paint colors here were darker and we wanted something bright. They also have assisted living and memory care and I thought that may confuse my mom.

We chose Wickshire Creeks Crossing because of the cleanliness of the facility and we thought it was a good deal as far as the price goes for the services that are offered. It is a smaller facility and the residents seem to get the attention that they need. We would recommend them to others.

You go in there thinking the worst, but it's actually the best. It's not at all like a nursing home - it's a true senior community, a great place where you can relax. The atmosphere is great. I love the big framed picture of a horse in the lobby, and they're right next door to a riding studio/farm. There are ties in to the military with the VFW as well. The elevator is in perfect condition. There's a good cleaning crew, and there are no typical nursing home smells. You get your own apartment, that you can set up however you want it. And you can come and go as you please. They allow animals and are welcoming to visitors. My sister loves it there. The staff are very nice, and they're great with her. I've never seen her so happy and relaxed. She's enjoying a painting class, playing piano, and she even got her picture in last month's Facebook post. They have great food, and medical attention when you need it. There's a beauty shop, a theater, and a bar that you can enjoy on site. The other residents are always welcoming to new people. I've never met one standoffish person. They're willing to show you their apartments and talk about the place. And they take the time to care for one another. It's just a terrific place!