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Spring Arbor of Steele Creek

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13600 South Tryon Street, Charlotte, NC 28278

For pricing & availability:
(866) 374-4058
7.7
Review score
25 reviews
Add review
7.7
Review score
25 reviews
5 star
36%
4 star
24%
3 star
12%
2 star
12%
1 star
16%
See all reviews
8.7
Review score
693 reviews
36 facilities
Spring Arbor of Steele Creek
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Spring Arbor of Steele Creek bedroom
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Family Member
-
Child of resident/client
5.0
Good place for family members
I have had 3 family members at Spring Arbor of Steele Creek. The staff here now is wonderful. They keep me informed and are so helpful to me and to my family members living here. The facility has just been painted and looks very nice. I very much appreciate all that they do for my fami

About the facility
Spring Arbor of Steele Creek

At Spring Arbor of Steele Creek, it’s not about age. It’s about life. We are a premier senior living community offering assisted living and memory care with personalized care and support with state of the art senior apartment suites in Charlotte, North Carolina. You or your loved one will enjoy this vibrant senior living community with all of its amenities while preserving your quality of life with integrity and dignity. With compassionate care for Alzheimer’s, dementia, and other memory conditions, you can maintain your independence while receiving the help you need, age gracefully, and have lots of fun along the way.

Senior living options offered

Assisted Living

Memory Care

Pricing
for Spring Arbor of Steele Creek

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Spring Arbor of Steele Creek

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Spring Arbor of Steele Creek bedroom
Spring Arbor of Steele Creek

13600 South Tryon Street, Charlotte, NC 28278

Sunrise of Providence
Sunrise of Providence

5114 Providence Road, Charlotte, NC 28226

Legacy Heights Senior Living Community community exterior
Legacy Heights Senior Living Community

11230 Ballantyne Trace Ct, Charlotte, NC 28277

Brookdale Charlotte East
Brookdale Charlotte East

6053 Wilora Lake Road, Charlotte, NC 28212

7.7
Review score
25 reviews
7.7
Review score
25 reviews
5 star
36%
4 star
24%
3 star
12%
2 star
12%
1 star
16%
9.6
Review score
78 reviews
9.6
Review score
78 reviews
5 star
48%
4 star
29%
3 star
14%
2 star
0%
1 star
9%
9.6
Review score
81 reviews
9.6
Review score
81 reviews
5 star
63%
4 star
27%
3 star
7%
2 star
1%
1 star
2%
9.4
Review score
110 reviews
9.4
Review score
110 reviews
5 star
54%
4 star
27%
3 star
12%
2 star
5%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Amenities
at Spring Arbor of Steele Creek

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Pureed Meals
  • Vegetarian
  • Room Service
  • Meals Provided
  • Professional Chef
  • Guest Meals
  • International Cuisine
  • Low / No Sodium
  • No Sugar
  • Restaurant Style Dining
  • Special Dining Programs

Room Amenities

  • Garden View
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Computer or Media Center
  • Outdoor Common Areas
  • Outside Patio
  • Central Fireplace
  • Barber Shop
  • Meeting Room
  • Private Bath
  • Beauty Salon
  • Library
  • Indoor Common Areas
  • TV Lounge

Recreational areas

  • Game Room
  • Raised Garden Beds
  • Fitness Center
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Dances
  • Bible Study Group
  • Live Dance or Theater Performances
  • Cooking Club
  • Community Service Programs
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Reminiscence Programs
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Montessori Programs
  • Other Religious Services
  • Wii Bowling
  • Men's Club
  • Devotional Activities Offsite
  • Art Classes
  • Stretching Classes
  • Trivia Games
  • Intergenerational Programs
  • Forever Fit
  • Karaoke
  • Current Events Club
  • Wine Tasting
  • Brain fitness / Dakim
  • Birthday Parties
  • Walking Club
  • Light Therapy Programs
  • Educational Speakers / Life Long Learning
  • Catholic Services
  • Protestant Services
  • Activities On-site
  • Choir / Singing Club
  • Holiday Parties
  • Live Musical Performances
  • Sensory-based Programs
  • Bridge Club
  • Christian Services
  • Visiting Rabbi
  • Community Service Organizations
  • Live Well Programs
  • Happy Hour
  • Visiting Chaplain or Priest
  • Cooking Classes
  • Gardening Club
  • Jewish Services
  • Book Club
  • Cards / Pinochle Club

Reviews

for Spring Arbor of Steele Creek

7.7Review score25 reviews
7.7
Review score
25 reviews
5 star
36%
4 star
24%
3 star
12%
2 star
12%
1 star
16%
Spring Arbor Management, LLC
8.7
Review score693 reviews36 communities
Write a review
A Place for Mom has scored Spring Arbor of Steele Creek with 7.7 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Spring Arbor of Steele Creek has 25 reviews with an average "overall experience" of 3.5 out of 5.
Overall Experience
3.5
Cleanliness
4.4
Friendliness
4.3
Care Services
3.9
Staff
4.1
Meals & Dining
3.9
Activities
3.8
Value for Cost
4.0
A Place for Mom has scored Spring Arbor of Steele Creek with 7.7 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Spring Arbor of Steele Creek has 25 reviews with an average "overall experience" of 3.5 out of 5.
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Logo for Spring Arbor Management, LLC
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 25 reviews
Family Member - Family/friend
Assisted Living
October 7, 2025
5.0
Good place for family members
I have had 3 family members at Spring Arbor of Steele Creek. The staff here now is wonderful. They keep me informed and are so helpful to me and to my family members living here. The facility has just been painted and looks very nice. I very much appreciate all that they do for my family.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
5
Response from Spring Arbor of Steele Creek
October 9, 2025
Thank you for the positive feedback. It means a lot to us that you and your family have put your trust in us multiple times. It is an honor to care for your family, and we are glad we can support you all.
David M - Family/friend
Assisted Living
September 30, 2025
5.0
Finally - a place she enjoys!
For years, I stressed about finding a suitable assisted living care facility that would treat my mother with the care and respect she needs and deserves after 86 years. [name removed] in admissions was professional but also caring and transparent. She made me feel that I was making the right decision for my aging mother. The staff at Spring Arbor of Steele Creek are friendly, caring and respectful. They even spend time with her and paint her fingernails! My mother enjoys living there and has been establishing friendships with everyone. I'm so happy for everyone at Spring Arbor and I feel confident knowing that my mother is well taken care of. Ignore any review prior to [date removed] as the place is under new ownership and management. I wouldn't put my mother anywhere else as I have total confidence in Spring Arbor!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Staff
5
Response from Spring Arbor of Steele Creek
September 30, 2025
Wow! Thank you so much for the heartfelt response. Our team works really hard to make the transition as smooth as possible. We also want to maintain a very high quality of care and support thereafter. We are so happy your mother is enjoying her new home, and we can provide you with peace of mind.
Anoushirvan M - Family/friend
Assisted Living
September 20, 2025
5.0
Absolutely Phenomenal and Accomodating
The entire facility and staff have been wonderful with the whole process behind moving my mother into Spring Arbor of Steele Creek. Through every step of the process, I have been taken care of and nothing was left unexplained, all thanks to the accommodating and knowledgeable administrators. The care facility staff have been extremely kind and gentle to my mother. My mother has late stage dementia and the staff have been so caring of this to help her adjust and ease her mind. The community is great and all the people there are wonderful. I could not be any more happy with Spring Arbor of Steele Creek.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Spring Arbor of Steele Creek
September 23, 2025
Thank you for sharing your positive feedback. Our team works very hard to make this difficult transition as smooth as possible. We are glad she is settling in well. It is truly our honor to care for your mother.
Meredith P - Family/friend
Assisted Living
July 16, 2025
5.0
Toured
My in-laws live at another Spring Arbor location, so when they bought something near our home, we had to go in for a tour! They are making a ton of improvements to the community and the team is so welcoming. We can’t say enough great things about our interactions with Spring Arbor.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Response from Spring Arbor of Steele Creek
August 14, 2025
Thank you for coming to visit us. Your trust in our brand and team across communities means a lot to us. We are making improvements in this newer Spring Arbor community, and we are excited for how it will improve the resident experience.
Anonymous - Family/friend
Memory Care
April 15, 2024
1.0
Verified Review
Not recommended
The meals were okay. The staff didn't call me when my father fell two separate times. I had to find that out when I came into his room and found bloody bandages. They were also more interested in eating their food than they were helping patients. This wasn't at meal times. It was just during the day or evening. The head of the ward my family member was in didn't know pertinent information about my family member, nor did the facility nurse. I would not recommend this facility to others. On the face, it appears a nice place. They do not take care of their patients in a caring manner.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
3
JB - Family/friend
Assisted Living
April 10, 2024
2.0
Verified Review
Not recommended
My loved one was previously a resident at Wickshire Steele Creek. The admissions person was nice. Staff & communication: a few were friendly and answered questions. Most were lacking people skills, compassion, patience and seemed to want to get you off the phone or pass it onto another person only to get an answering machine most of the time. We were over 2 hours away and work full time jobs. Overall, the communication was bad. I left emails and voice messages with no returns. I had to keep calling. The move in process was medium. Half of the staff was rude out of 3 people: 2 rude. 1 helpful. The meals were fine. Clothing, upon leaving, my loved one only had 5-6 items of his to take with him. Shirts and jeans, 1 pair of socks and his shoes. Who knows what happened to all of his clothes! That's a problem in most facilities. Waste of an elderly person's and family's money. The facility smelled fine and seemed clean. Once checked out to relocate, I signed a form for medication that was left belonging to my loved one to be sent to the facility that he was moving to. Then I was billed for a month's worth regular prescriptions that didn't even leave with him. The bill wasn't paid for, over $400 to Omnicare, by my loved one as he didn't leave with what he was charged for. It's a beautiful facility, but I wouldn't recommend it to anyone.
Cleanliness
4
Friendliness
2
Value for Cost
2
Care Services
2
Activities
3
Staff
2
Deborah B - Toured community
Assisted Living
April 3, 2024
1.0
They lost their license in January 2024
I showed up for what their Website described as an “open Wednesday “ I.e. tour without appointment. They had nobody available to do a tour. The (legally mandated) bulletin board in the lobby had a notice from the state indicating they had lost their license in [date removed], reinstated in February. They are not currently taking new patients. They also do not accept Medicaid patients. I assume this is because they cannot meet the requirements. I had checked on this place a year or two ago. Medicare had given them an advisory back then. I’m stunned and confused that “A Place for Mom” gives them such a high rating.
Anonymous - Family/friend
Assisted Living
March 11, 2024
3.0
Verified Review
Pros and cons
Overall experience: ok, a lot of turnover... currently there is uncertainty, apparently they are under investigation, facility could be closed sometime this year. Friendliness: very friendly and pleasant staff Quality of care: overall good care... I think the more the family is visible and present, it impacts the overall care of the resident (I am there all the time) Food: mediocre at best... Activities: they seem to have a good amount of activities (my father does not attend) Value for the money: I think it should be based on individual needs-... I feel like I pay a lot for the room itself, my dad is very still independent and so he does not demand a whole lot of care.
Robin - Family/friend
Assisted Living
January 10, 2024
2.0
Verified Review
Not recommended
Staff kept changing without notice, incorrect meds given, pretended not to receive emails and ignored my phone calls. Made my Mom sick with bad food and was hospitalized with no notification to the family. I will never refer anyone here ever. The staff that cared for my Mom was good to her but the new Administrator was very flip and uncaring about my Mom and her overall care. Wickshire changed Administrators 3 times in one year. Not a good look and was a very unpleasant experience for family and my Mom. My Mom got e-coli from Wickshire and it was downhill for her from there. Then they rejected taking her back. She's was pretty okay prior to that.
Cleanliness
5
Friendliness
5
Value for Cost
2
Care Services
2
Staff
1
Meals & Dining
4
Teffany Shepard - Family/friend
Assisted Living
September 10, 2023
4.0
Wickshire Review for loved one
[name removed] has provided professional and informative information from day 1 which helped our family feel we were making the right choice for our parents. She would always answer questions or concerns and continues to do so. She has ensured that the staff provide nurturing care for our mom. (staff at the nursing station address her as mom or grandma!)especially with the recent loss of our father. I was so pleased to see this the whole week I visited,with them sharing how sweet & loving mom is. We are pleased with the daily activities contributing to her improved mood & socialization. Mom loves it here & braggs about the food! [name removed] has been a True Blessing in giving us peace of mind.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
May 23, 2023
4.0
Verified Review
Wickshire Steele Creek Review
Overall I'm very satisfied- really nice staff. It the beginning stages of communication there were some unclear or misleading info regarding medication management fees, food, etc. just to make sure questions are asked so that expectations are clear. My loved one always complaints to me that the food has no taste, not sure... it may be an individuals specific taste perhaps... just not my thing...
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
1
Autumn H - Family/friend
Memory Care
March 31, 2023
5.0
Wickshire makes it easier to make a hard decision.
I am impressed with the staff, cleanliness and comfort given to patients in this facility. My loved one is a difficult case and he's treated well, with respect even he probably doesn't deserve it. I believe my loved one is in the absolute right place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
anonymous - Family/friend
Assisted Living
March 14, 2023
3.0
Verified Review
Make multiple trips for visits of you can.
Be sure to visit in the morning and late afternoon. Very different feeling and people working. As with everywhere, you will find really good caregivers that are good at their job and others that probably should not be in this career field. There's been a lot of change over just in the four months we have been here in leader ship and staff. I truly believe they're trying to fix some of the issues that they have had at this facility. Making an effort gives hope that they will be able to staff positions with the right people.
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
3
Activities
3
Staff
4
Meals & Dining
3
anonymous - Family/friend
Memory Care
January 24, 2023
4.0
Verified Review
Wickshire Steele Creek Review
They did have some water damage recently. The pipes froze and burst a few weeks ago - but that was no fault of theirs. Other than that, things are going pretty well so far.
Anonymous - Family/friend
Assisted Living
December 19, 2022
4.0
Verified Review
Friendly Staff
They had staffing problems, which have seemed to level out. They are working hard. The food could be better. They can improve by adding, more fresh veggies/fruits. The staff is very friendly, and thoughtful. They havel limited outside space, and the residents don't have transportation. So those are other things, that theycan improve on.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
2
Staff
5
Meals & Dining
3
Kim - Family/friend
Assisted Living
September 16, 2022
5.0
Verified Review
Peace of Mind
My loved one loves the food. They have a family room, where residents can watch TV. It was a slow procees, with getting my loved one moved in. It's a great place, and my loved one is doing much better than at previous facility. I picked because of the price, which was a big concern,, and it was a place where my loved one would be comfortable. It is the perfect place for your loved one. [name removed] from APFM was very helfpul.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Staff
5
Meals & Dining
5
Wally - Family/friend
Assisted Living
September 6, 2022
4.0
Verified Review
Great place for loved one
The cleanliness is getting better. It's very expensive. The staff is very friendly, they are willing to listen, and don't brush you off. They are always willing to offer suggestions, and work together with the family. The financial assistance, could be improved. We chose this place over others, because it's close to our home, and is a very good location.
Cleanliness
3
Friendliness
5
Value for Cost
2
Care Services
4
Activities
5
Staff
5
Linda S - Family/friend
Memory Care
April 12, 2022
0.5
Verified Review
Never been more disappointed in my life
My loved one was there for a short period of time. I would not recommend this place to anyone. They left him in soiled in his undergarments for over 12 hours constantly and then he got bed sores due to this. I had to take my loved one out of this place due to this. They did not take care of him. He was left with food in front of him during meal times, they didn't have a proper lift to move him. They would be picking him up and pulling on his arms and legs to get him up. They are understaffed and the staff they do have is temporary agency staff members. This place should be shut down!
Brian W - Toured community
Assisted Living
October 18, 2021
4.0
Verified Review
Our tour experience
Our family had an in person tour and everything was good, we really liked the way the community was set up but the only difference was the price which is why we went with another community.
anonymous - Toured community
Assisted Living
September 3, 2021
2.0
Verified Review
Our Tour Experience
I was not impressed with them at all. It really felt like a traditional nursing home. When you walk in, the smell of body odor hits you right in the face. I knew right away this wasn’t the place I would put my mom. Surprisingly, there was not that much of a difference in cost compared to the place that we chose, which was so much nicer.
Viewing 1-20 out of 25 reviews

Neighborhoods
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know North Carolina’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about North Carolina’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Spring Arbor of Steele Creek

Spring Arbor of Steele Creek offers Studio, Semi-Private and 1 Bedroom. Learn more.
A Place for Mom has scored Spring Arbor of Steele Creek 7.7 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (704) 705-2727 to reach a resident at Spring Arbor of Steele Creek.
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6.0
Review score
2 reviews
5 star
0%
4 star
50%
3 star
0%
2 star
50%
1 star
0%
Studio, 1bd
Photo of TerraBella Rock Hill

TerraBella Rock Hill

1785 Lexington Common Dr, Rock Hill, SC 29732
Starting at $X,XXX+ monthly
7.7
Review score
44 reviews
7.7
Review score
44 reviews
5 star
32%
4 star
32%
3 star
16%
2 star
9%
1 star
11%
Semi-Private, Studio, 1bd
Terrabella at Rock Hill is an assisted living and Memory Care community in Rock Hill, South Carolina. Rock Hill is a large and thriving city with a welcoming, small town atmosphere. Our historic town boasts a world-renowned sports facility, genuine southern hospitality and an abundance of...
Photo of The Haven and The Laurels in the Village at Carolina Place
9.5
Review score
36 reviews
9.5
Review score
36 reviews
5 star
48%
4 star
33%
3 star
8%
2 star
0%
1 star
11%
Studio, 1bd, 2bd
If you happened to be at The Laurels a few weeks ago, your perceptions might have been changed. You would have seen our residents donning motorcycle helmets and spinning around the neighborhood with a caring group of Harley Davidson enthusiasts. At The Laurels we celebrate age by offering...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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