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7511 Shallowford Road, Chattanooga, TN 37421
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Nelle Freeman
-
Child of resident/client
4.0
Community
It was the best decision I’ve made for my Father. He is 88 but a very charismatic man. He loves to talk to people and the Creekside community welcomed him with open arms and he loves it! He feels like he has his own place and I see the independence that he displays more now that he’s amongst his community of people that are like him. Nice facility maybe a few upgrades and it would be perfect.
About the facility Creekside at Shallowford
Creekside at Shallowford's easy-to-maneuver floor plans are ideal for seniors and we offer 24/7 emergency response services. We understand that each individual is unique and that needs may change over time. We are dedicated to making your life with us a truly special experience, and look forward to meeting you. Call today to schedule your personal tour and learn more about joining our family!
Senior living options offered
Independent Living
Pricing for Creekside at Shallowford
Total monthly costs depend on room type, select services, and the level of care needed.
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Independent Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
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2 Bedrooms
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Detached Cottages / Bungalows
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Creekside at Shallowford
7511 Shallowford Road, Chattanooga, TN 37421
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9.3
Review score
129 reviews
9.3
Review score
129 reviews
5 star
63%
4 star
29%
3 star
3%
2 star
3%
1 star
2%
9.5
Review score
45 reviews
9.5
Review score
45 reviews
5 star
49%
4 star
38%
3 star
9%
2 star
0%
1 star
4%
9.5
Review score
65 reviews
9.5
Review score
65 reviews
5 star
67%
4 star
25%
3 star
3%
2 star
0%
1 star
5%
8.6
Review score
23 reviews
8.6
Review score
23 reviews
5 star
75%
4 star
17%
3 star
4%
2 star
0%
1 star
4%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
Fee Discount
Reduces entrance fees required upon move in
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Independent Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Amenities at Creekside at Shallowford
Healthcare Services
- Staffing & Ancillary Services
Meals & Dining
- Meals Provided
- Restaurant Style Dining
- Guest Meals
- Vegetarian
- Vegan
Room Amenities
- Handicap Accessible
- Wi-Fi/high-speed internet
- Bath Tubs
- Wheelchair Accessible Showers
- Air Conditioned
- Kitchenette
- Ground Floor Units
- Cable or Satellite TV
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Covered Parking
- Property Convenient to Public Transit
- Complimentary Transportation
- Resident Parking Available
- Uncovered Parking
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Beauty Salon
- Indoor Common Areas
- Computer or Media Center
- Barber Shop
- Indoor Atrium
- Outdoor Common Areas
- TV Lounge
- Outside Patio
- Library
Recreational areas
- Piano or Organ
- Billiards Lounge
- Game Room
- Fitness Center
Services
- Beautician
- Housekeeping
Languages spoken
- English
- American Sign Language
Activities
- Pet-focused Programs
- Yoga / Chair Yoga
- Devotional Activities On-Site
- Book Club
- Forever Fit
- Educational Speakers / Life Long Learning
- Brain fitness / Dakim
- Trivia Games
- Community Service Programs
- Devotional Activities Offsite
- Wii Bowling
- BBQs or Picnics
- Quilting or Sewing Club
- Cards / Pinochle Club
- Live Well Programs
- Day Trips and Outings
- Art Classes
- Bible Study Group
- Birthday Parties
- Wine Tasting
- Live Musical Performances
- Water Aerobics
- Tai Chi
- Stretching Classes
- Gardening Club
- Bridge Club
- Cooking Classes
- Activities On-site
- Men's Club
- Resident Band or Musicians
- Choir / Singing Club
- Dances
- Activities Off-site
- Qi Gong
- Community Service Organizations
- Live Dance or Theater Performances
- Holiday Parties
- Happy Hour
- Current Events Club
- Cooking Club
- Walking Club
- Karaoke
Reviews
for Creekside at Shallowford
Write a review
A Place for Mom has scored Creekside at Shallowford with 9.3 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Creekside at Shallowford has 129 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.6
Care Services
4.4
Staff
4.5
Meals & Dining
4.1
Activities
4.5
Value for Cost
4.4
A Place for Mom has scored Creekside at Shallowford with 9.3 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Creekside at Shallowford has 129 reviews with an average "overall experience" of 4.4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 129 reviews
Nelle Freeman - Family/friend
Independent Living
December 10, 2024
Community
It was the best decision I’ve made for my Father. He is 88 but a very charismatic man. He loves to talk to people and the Creekside community welcomed him with open arms and he loves it! He feels like he has his own place and I see the independence that he displays more now that he’s amongst his community of people that are like him. Nice facility maybe a few upgrades and it would be perfect.
Rachel - Resident/client
Independent Living
November 21, 2024
How Can This Be?
I wouldn't consider unless there is absolutely no other way possible. It is terribly dirty; I had to scrub down the laundry facilities before I dare use it. Then no one keeps it clean.
Food is almost poor; I don't know budgets and that's party of it. Food is NEVER hot. Soup is tepid. You can't sip a cup of coffee -- drink it right now or it's too cold !! And dirty dishes-- everyday!! I brought my own glass to every meal. It's that bad.
The managers should be released immediately and go on search for a person who isn't afraid of getting their hands dirty. Literally! The senior manager seems to have minimal if any business sense. She isn't able to explain journals to residents-- and she created them. No more dogs were to be allowed when I came in August and lo and behold two dogs arrived (that's what forced us out of our home). The hallway stinks of dog. Apparently one dog owner allows his pet to toilet in the apartment. Some residents down my hall discard sanitary products in inappropriate methods thus the horrific odor in the laundry. Management knows this; she told me. But is anything done to correct.???? I think she may be afraid of her own shadow. She has absolutely no skill to manage this environment.
You don't have to be modern, or trendy. But there is no excuse for this filth. Even poor people deserve decent treatment.
Anonymous - Family/friend
Independent Living
November 14, 2024
Really comfortable, definite upgrade!
He likes the apartment, the grounds, the neighbors, the food and the staff. The only negatives were the elevator, refrigerator and toilet trouble which are all being addressed. So far, so good!
TK - Family/friend
Independent Living
November 8, 2024
Review for Creekside at Shallowford
The location is perfect. It's near shopping and restaurants. Don't expect the food to be good or the menu to be very diverse. They do offer "light housekeeping" but are unable to keep the staff the do it. We found ourselves having to empty our own trash and clean the space for our loved one because there was no one there to do it. We were paying for "light housekeeping" that just didn't happen. Additionally we needed things fixed and light bulbs replaced. We ALWAYS had to ask multiple times. My loved one had her toilet overflowed. She reported it at 8am and at 5pm called me because her toilet wasn't fixed. I ended up fixing the toilet and then cleaning the mess. My loved one had to use the bathroom down the hall. My loved one is physically disabled, so this was disappointing.
Robert Allen - Resident/client
Independent Living
November 5, 2024
Great place
It is clean the staff bends over backwards to help us with anything we need
The food is good, we eat in an area that looks like a restraunt complete with waiters. They have shuttle service. The grounds are large, well maintained and you feel your in a park.
Chsrles
Independent Living
September 19, 2024
My brother-in-law has been monitoring my wife’s mother’s [name removed]. He has been very pleased.
My mother-in-law has been very pleased with the care she received. The meals were good as reported by her and my brother-in-law facilities are Clean and the staff is caring.
She has made a few friends in the short time she has been there
Anonymous - Resident/client
Independent Living
August 26, 2024
Creekside at Shallowford review
What I like the most about Creekside at Shallowford are the different activities they have for the residents as well as the meals and dining services. I would recommend this community based on the experience I have had so far.
TP - Family/friend
Independent Living
June 29, 2024
Review for Holiday Creekside at Shallowford
Nice facilities and caring staff.
Anonymous - Family/friend
Independent Living
May 22, 2024
Love this facility!
The office might recommend someone to befriend a new resident. They are very friendly , [name removed] is in the office and [name removed] is maintenance and does much more than that. He's great!
I had to be very gentle with my mother in law and luckily someone I know lives there and kind of took her and made her feel like she had a friend. They can help with that too.
I actually like the food, my mother in law isn't too crazy about it. I know it changed a little when they changed the head cook. And my mother in law doesn't eat pork for religious purposes so anything seasoned or with bacon or pork, she won't touch so it's mostly her that doesn't like that but there is a lot she likes as well.
Anonymous - Family/friend
Independent Living
May 8, 2024
Perfect fit!
The staff is very friendly. In one year there have been many changes to employees and managers but all have been friendly. I would say everything is great except for the inconsistency with the meals. They run out of food a lot, some things don't taste well sometimes like they are over or undercooked. But then sometimes it's great. That's why it's a 3 just not consistent.
Anonymous - Resident/client
Independent Living
May 6, 2024
Overall pleased with our choice.
Size of apartment is good. The amount for rent went up considerably this year.
They need to improve on serving meals on a timely basis.
Overall I would recommend Creekside at Shallowford to others.
Anonymous - Resident/client
Independent Living
April 11, 2024
Creekside at Shallowford
I need to tell you that my experience is that I got snuckered. I was told that as an incentive to sign up, I would get 15 percent off rent up front and $[removed] for 3 months. For the apartment I chose, rent would be $[removed] minus 15 percent minus $[removed] or $[removed]. I asked if the service advertised were included in the rent and was told they were. When I received my bill (and I didn't move in until [date removed]), the charge was $[removed]+. Two days later, I went to speak to the leasing agent and was told, "He no longer works here ". Some adjustments were made, but the bill for March showed that there Is a separate charge of $[removed]in addition to the charge for the room, and the cost for April was $[removed]+. I am required to stay for 3 months. I plan to see if I can move out sometime in May.
You also need to know that there has been large loss of staff shortly after the departure of the leasing agent.
I suffered a bad fall (not there) and was hospitalized over Easter and had surgery thereafter. Now I'm in rehab at Lifecare of East Ridge. I will likely be here for at least another week.
Response from Creekside at Shallowford
April 19, 2024
Thank you for sharing your concerns. I understand the General Manager has already spoken with you regarding your comments. If you have any further feedback, feel free to email me at CustomerService@AtriaSeniorLiving.com.
Amber P - Industry reviewer
Independent Living
December 27, 2023
Lovely
Community is lovely and well kept. All of the staff seem very nice and very knowledgeable. The residents all seem very happy with their homes. [name removed] is fantastic with tours and educating what Creekside can offer you.
Kyndal - Toured community
Independent Living
December 22, 2023
Feels Like Home
[name removed] toured my sister and I and we didn’t expect to receive the amount of hospitality that we did. This is brand new for us. [name removed] made us feel at home and we are confident that our dad will feel the same. I’m forever grateful that we found this community.
Lacy G - Toured community
Independent Living
December 21, 2023
A great option for senior living
Creekside offers beautiful spacious apartments for seniors in the Chattanooga area. I was greeted by three different smiling faces when I entered the building! Although I did not have an opportunity to try the food it smelled delicious the activities Department seem to be coming and going with a Bus full going out on an outing and a pretty full calendar for the day inside! Prices are in line with the market I believe Creekside to be a great option in Chattanooga!
JC - Resident/client
Independent Living
August 30, 2023
Review for Holiday Creekside at Shallowford
We picked this community because of the location. They are nice and friendly.
Anonymous - Family/friend
Independent Living
July 10, 2023
Overall good facility for the cost of residence
They just replaced the manager in the last 90 days. The assistant manager just left. They are on the 3rd bus driver in a year. They are also on the 2nd activity person in last 9 months. Food is better, but still not best we have found at another location. Still needs work.
Overall, Creekside at Shallowford is a good place considering it is far less expensive than other places. We have noted many residents have left. It has never been full.
Keith - Family/friend
Independent Living
June 22, 2023
Would recommend. Great community. Friendly and attentive staff.
My mother and I both love Creekside at Shallowford. The people have been great - everyone there is so nice! And very attentive to the residents' needs.
Response from Creekside at Shallowford
June 30, 2023
Your kind compliments mean the world to our team. It is our pleasure to serve our residents at Holiday Creekside at Shallowford each and every day. Thanks for sharing your experience!
Anonymous - Family/friend
Independent Living
April 26, 2023
A nice community for seniors.
I really like the Holiday Creekside community for my mom. So far, the office has been patient with my mom (who can be difficult). I have no complaints. I find the staff to be very accommodating. Especailly [name removed] who knows how to de-escalate situations. Based on the experience we have had so far we would absolutely recommend Holiday Creekside to other families.
Response from Creekside at Shallowford
July 11, 2023
We are thrilled to have you as part of the Holiday by Atria family! Thank you for sharing your kind words with us. It means the world to us and to our team!
anonymous - Toured community
Independent Living
April 4, 2023
Tour experience
I toured with Creekside at Shallowford and it seemed to be a very nice place I liked a lot. I spoke with my daughter though and the price was just not going to be good for me.
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Frequently Asked Questions about Creekside at Shallowford
Creekside at Shallowford offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Creekside at Shallowford 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (423) 485-9933 to reach a resident at Creekside at Shallowford.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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