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825 Runyan Dr, Chattanooga, TN 37405
5 star
20%
4 star
20%
3 star
10%
2 star
0%
1 star
50%
8.3
Review score
1558 reviews
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Anonymous
-
Family/friend
4.0
Recommended
Generally, the staff are very good. My sister likes the staff. However, when calling about a billing issue, I was to receive a call back (tried twice.) A few days later, finally did get a call from the financial person. Move in was good. The rent was quoted incorrectly at lease signing, by their staff. But I think the rent is okay and a good value.
About the facility Charter Senior Living of Chattanooga
Charter Senior Living of Chattanooga's personalized approach to Independent Living, Assisted Living and Short-Term Stays offers comfort for those seeking the best in senior care. Learn how to get started on your journey to exceptional senior living and why choosing Charter makes all the difference.
Senior living options offered
Assisted Living
Independent Living
Pricing for Charter Senior Living of Chattanooga
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Charter Senior Living of Chattanooga
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Compare
Charter Senior Living of Chattanooga
825 Runyan Dr, Chattanooga, TN 37405
StoryPoint Chattanooga
1148 Mountain Creek Rd, Chattanooga, TN 37405
Brookdale Hixson
4515 Hixson Pike, Hixson, TN 37343
Southern Oaks Assisted Living
7230 Lee Hwy, Chattanooga, TN 37421
5.7
Review score
10 reviews
5.7
Review score
10 reviews
5 star
20%
4 star
20%
3 star
10%
2 star
0%
1 star
50%
9.8
Review score
51 reviews
9.8
Review score
51 reviews
5 star
70%
4 star
22%
3 star
4%
2 star
0%
1 star
4%
9.2
Review score
42 reviews
9.2
Review score
42 reviews
5 star
45%
4 star
40%
3 star
10%
2 star
0%
1 star
5%
8.9
Review score
22 reviews
8.9
Review score
22 reviews
5 star
76%
4 star
14%
3 star
5%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
1
Assisted Living
Amenities at Charter Senior Living of Chattanooga
Healthcare Services
- Non-Ambulatory Care
- Incontinence Care
- Staffing & Ancillary Services
- Diabetic Care
Meals & Dining
- Meals Provided
Community Amenities
Common areas
- Indoor Common Areas
Activities
- Devotional Activities Offsite
- Activities On-site
Reviews
for Charter Senior Living of Chattanooga
Write a review
A Place for Mom has scored Charter Senior Living of Chattanooga with 5.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Charter Senior Living of Chattanooga has 10 reviews with an average "overall experience" of 2.4 out of 5.
Overall Rating
2.3
Cleanliness
2.1
Friendliness
2.4
Care Services
2.2
Staff
2.0
Meals & Dining
1.5
Activities
2.5
Value for Cost
2.3
A Place for Mom has scored Charter Senior Living of Chattanooga with 5.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Charter Senior Living of Chattanooga has 10 reviews with an average "overall experience" of 2.4 out of 5.
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A Place For Mom has verified the person writing the review and their connection to the community.
1-10 of 10 reviews
Stacey - Family/friend
Independent Living
June 19, 2024
Lack of competence
The experience my loved one and I had with this location was beyond comprehension. There were many i unacceptable issues at this facility. The worst was when my loved one fell ill, and in the early hours of the morning needed to be taken by ambulance to the hospital. Where she was immediately placed into ICU, with end of life stages beginning. Myself, as the emergency contact, and the ONLY contact in her file WAS NEVER NOTIFIED. Not one phone call was made to me to let me know that she was even in the hospital. Not only was her emergency contact not notified, her DNR was not sent with her to the hospital. The hospital called Charter to ask if there was a DNR on file, and they said NO! I have records with confirmation of receipt by the Director when the DNR was emailed. How does such oversight happen? What kind of incompetence allows this to happen? There is no excuse not to contact the emergency person on file. The Director never advised how this happened. Do not trust this location.
Anonymous - Family/friend
Independent Living
February 19, 2024
Recommended
Generally, the staff are very good. My sister likes the staff. However, when calling about a billing issue, I was to receive a call back (tried twice.) A few days later, finally did get a call from the financial person. Move in was good. The rent was quoted incorrectly at lease signing, by their staff. But I think the rent is okay and a good value.
Response from Charter Senior Living of Chattanooga
February 24, 2024
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
Anonymous - Family/friend
Assisted Living
February 6, 2024
Disappointing
I would tell a friend, that they should look elsewhere. My loved one chose the place. We were sold unrealized promises.The residents do not seem happy, either. It's a sad situation and a dreary place.
anonymous - Family/friend
Independent Living
August 15, 2019
If you are looking for a different appoarch to care visit Summit View
Summit VIew truly cares about the residents that live there. They help you advocate for your family member to ensure that they are about to be as independent as they possibly can. Their approach to people who are having cognitive difficulty is not to see them half empty and warehouse them it is to provide stimulating programs that help maintain there functional level. If you are looking at a different approach to care then visit Summit View
J.Latham - Family/friend
Independent Living
March 31, 2018
Good Care Given
My parents (mother & stepfather) have been at Summit View in Chattanooga for several years. I have never seen anything but a clean facility that is staffed with caring people. When my mother died, the staff was definitely supportive and concerned for my stepfather's welfare. I live several states away and the staff welcomes my calls to check on 'how are things going' and always takes as much time as needed to talk with me.
My visits are always unannounced and I never saw either unclean or with any signs of abuse or lack of care - my mother was incontinent and I never saw her soiled or their room unkempt. All of the other residents seem equally well cared for. 4-Stars because there is always room for improvement but I have no reservations about leaving my step-father in their care.
LS - Family/friend
Independent Living
October 10, 2017
GREAT PLACE - GO SEE FOR YOURSELF
I have been to Summit View many times over the last few years visiting a resident there and I have never seen any of the things the other reviewers report. I have been very impressed with the staff, the activities, and the facilities. Go see for yourself.
Dusty - Toured community
Independent Living
January 20, 2017
Truly nasty place
This place is terrible! There's mold every where ceiling is falling in! If that's not enough there's cockroaches every where! Very nasty and trashy.The lady that gave us a tour was rude and very unprofessional!! The owners should be ashamed to call this place a business!! Please do not put any loved ones in here!! "This place definitely needs to be shut down"
LT - Family/friend
Independent Living
September 23, 2016
Not good enough even for rats!
Do not put your loved ones in this place. Roach bugs, black mold, general nasty. You pay for house cleaning. - but never happens. When going by sat down on couch roach ran across dress.. Roaches so bad even in freezer.
In dining room anything you touch sticks to your hands never wipe down anything.
I have never seen such a disgrace!!
This place needs to be shut down
Sadie - Toured community
Independent Living
August 13, 2015
Repulsed by bugs
Have never been treated so poorly. Is this place seriously a business? They spoke to us as if we were speaking English for the first time. You know that voice where everything said is making you want to run the other way. During our tour there were noticeable live roach bugs as well as some in their artwork. The staff on the second floor where residents have help with daily activities seemed very over worked due to numerous residents in wheelchairs. [removed] Either way they don't have the proper equipment to aid these people and you can tell its overwhelming. You all need help on more then one level.
The Germans - Family/friend
Independent Living
August 9, 2015
A joke of a staff
If you want a place for your loved one that drags them out of the bed at 5 am to get dressed for breakfast and sit in the hallway until 8 am when breakfast comes. That is if it isn't late because the chef is late every other day. If you want somewhere that your loved one is given medication and insulin injections by a staff member that is not certified in anyway except for a medical terminology course taught by the head nurse for 2 hours. If you want your loved one to be double diapered by the staff for their benefit. If you don't mind that your loved one is medicated at supper time and then one hour later they are given their night time medication. [removed]. [removed] 0 stars.
Viewing 1-10 out of 10 reviews
Neighborhoods around Charter Senior Living of Chattanooga
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.
Frequently Asked Questions about Charter Senior Living of Chattanooga
Charter Senior Living of Chattanooga offers Studio. Learn more.
A Place for Mom has scored Charter Senior Living of Chattanooga 5.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (423) 616-6004 to reach a resident at Charter Senior Living of Chattanooga.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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