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Brookdale Concord Parkway

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2452 Rock Hill Church Road, Concord, NC 28027

For pricing & availability:
(866) 374-4058
9.2
Review score
39 reviews
Add review
9.2
Review score
39 reviews
5 star
56%
4 star
26%
3 star
10%
2 star
3%
1 star
5%
See all reviews
8.8
Review score
29128 reviews
585 facilities
Brookdale Concord Parkway
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Brookdale Concord Parkway community exterior
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44 Floor plans available
Brookdale Concord Parkway in google map
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Anonymous
-
Loved one of resident/client
4.0
Value for the money (the food options and quality - not good). Overall, Brookdale was kind. What stood out for me was when my mom had her stroke back in [fee removed] he staff the nursing people and the people in the front office they collaborated and tried to help, especially could with i

About the facility
Brookdale Concord Parkway

Located just 30 minutes outside of Charlotte, you will find Brookdale Concord Parkway in the gorgeous city of Concord, North Carolina. The city is home to the world of NASCAR racing and also features a variety of museums, parks, and dining options. Here, residents can find assisted living services and memory care under one supportive roof. Whether you’d like assistance managing medications, getting dressed, taking baths, or additional care services, Brookdale’s team will work with you to meet your needs. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and a 24-hour security system is in place to promote added safety.

Restaurant-style dining is provided daily and includes a variety of healthy, homemade meals crafted by the culinary team. Memory care residents receive meals at the same daily time, served on colorful plates and tablecloths to create a safe and predictable environment for them to enjoy their food. Snacks are provided in between meals to help ensure that residents receive the calories they need to feel and live well. Housekeeping chores and home maintenance are handled by staff, and transportation assistance, concierge services, a pharmacy, and postal services are also offered, for added...

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Learn more about the Best of Senior Living awards and this year’s winners.

See all 2025 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Concord Parkway

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
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Brookdale Concord Parkway community exterior
Brookdale Concord Parkway

2452 Rock Hill Church Road, Concord, NC 28027

Morningside of Concord
Morningside of Concord

500 Penny Ln NE, Concord, NC 28025

Concord Place
Concord Place

1501 Zion Church Road East, Concord, NC 28025

Best of Care Assisted Living
Best of Care Assisted Living

234 Northdale Avenue, Kannapolis, NC 28081

9.2
Review score
39 reviews
9.2
Review score
39 reviews
5 star
56%
4 star
26%
3 star
10%
2 star
3%
1 star
5%
9.8
Review score
33 reviews
9.8
Review score
33 reviews
5 star
64%
4 star
18%
3 star
15%
2 star
3%
1 star
0%
9.5
Review score
101 reviews
9.5
Review score
101 reviews
5 star
63%
4 star
29%
3 star
5%
2 star
2%
1 star
1%
8.9
Review score
15 reviews
8.9
Review score
15 reviews
5 star
53%
4 star
20%
3 star
27%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Amenities
at Brookdale Concord Parkway

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Professional Chef
  • Guest Meals
  • Restaurant Style Dining
  • Meals Provided
  • Vegetarian

Room Amenities

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed
  • Pet Care Available
  • Weight Limit (lbs)

Common areas

  • Outdoor Common Areas
  • Beauty Salon
  • Indoor Atrium
  • Indoor Common Areas
  • TV Lounge
  • Library

Recreational areas

  • Raised Garden Beds
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Pet-focused Programs
  • Holiday Parties
  • Live Musical Performances
  • Reminiscence Programs
  • Catholic Services
  • Activities On-site
  • Community Service Programs
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Birthday Parties
  • Karaoke
  • Happy Hour
  • Visiting Chaplain or Priest
  • Devotional Activities Offsite
  • Art Classes
  • Gardening Club
  • Trivia Games
  • Intergenerational Programs
  • Forever Fit
  • Live Well Programs
  • Activities Off-site
  • Other Religious Services
  • Wii Bowling

Reviews

for Brookdale Concord Parkway

9.2Review score39 reviews
9.2
Review score
39 reviews
5 star
56%
4 star
26%
3 star
10%
2 star
3%
1 star
5%
Brookdale
8.8
Review score29121 reviews585 communities
Write a review
A Place for Mom has scored Brookdale Concord Parkway with 9.2 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Brookdale Concord Parkway has 39 reviews with an average "overall experience" of 4.2 out of 5.
Overall Experience
4.2
Cleanliness
4.4
Friendliness
4.6
Care Services
4.4
Staff
4.6
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored Brookdale Concord Parkway with 9.2 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Brookdale Concord Parkway has 39 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.8
Review score29121 reviews585 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 39 reviews
Anonymous - Family/friend
Assisted Living
October 20, 2025
4.0
Value for the money (the food options and quality - not good). Overall, Brookdale was kind. What stood out for me was when my mom had her stroke back in [fee removed] he staff the nursing people and the people in the front office they collaborated and tried to help, especially could with idea ideas for how they could support us as a family. That's what's done out their kindness and sincerity the area that I think definitely needs improvement is their culinary the selection of foods the quality of foods I didn't see where the food that was presented was healthy. The only reason why I know is I would call him and FaceTime him and at times he would be at dinner and he would show me his plate.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
2
Lori H - Family/friend
Assisted Living
October 8, 2025
5.0
A place of comfort and care: Grateful for Brookdale Concord
When I received a text from my mom saying she was in the ER, everything changed in an instant. What followed was a whirlwind of appointments, decisions and concern for her well-being. I realized that we needed to find a place closer to me that would offer both support and peace of mind. From the moment we first toured Brookdale Concord, the team has been amazing! They guided us through the every step from the initial visit to finishing the paperwork and helping Mom settle in. They have shown kindness, professionalism and genuine care. It has been a pleasure working with everyone at Brookdale! The relief of knowing that Mom is in a safe welcoming environment surrounded by attentive staff and friendly residents can’t be overstated! While she would prefer to be at home, she has shared how much she appreciates the people, the activities and the community that Brookdale offers. I am thankful to the Brookdale Concord team for making a difficult season feel manageable and hopeful!
Cleanliness
5
Friendliness
5
Value for Cost
5
Activities
5
Staff
5
Meals & Dining
5
Sherry - Family/friend
Assisted Living
September 24, 2025
1.0
Verified Review
My family's nightmare
No one answers the doorbell after hours. No one answers the main phone number after hours. They do not clean the patient bathrooms unless you complain. The food was not fit for an animal when my mother was there. Canned green beans every day. Inedible meat that was cold by the time her table was served. Every single meal every single day. Yes I told management and was told they would take care of it. Tell prospective people not to believe anything they say in the beginning. I was told one amount would be her Rent. Then we move her in and then were told she required the highest level of nursing care and our bill doubled overnight! She lives with me now and I don't have to provide her with any of the things we had to pay for there like shower supervision, medicine dispensing. Administrators never available. Awful awful money grubbing machine. Taking money from old folks. I hope they rot in hell. Also activities consist of trips to the Dollar tree and Walmart. I was told they take trips to plays and museums. What lies! You are forced to pay for meds ordered from their pharmacy or they will not give them to your loved one and they do not allow you to dispense meds to your lived one. We were charged monthly for nausea medicine that she never took!
Cleanliness
3
Friendliness
5
Value for Cost
1
Care Services
2
Activities
1
Staff
2
Meals & Dining
1
Response from Brookdale Concord Parkway
September 29, 2025
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Christine - Family/friend
Memory Care
September 11, 2025
5.0
Verified Review
A happy place for my mom.
I no longer worry about the care of my mother. Yes, we would recommend Brookdale Concord Parkway to other families based on the experience so far.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Alisha - Family/friend
Assisted Living
July 23, 2025
1.0
Verified Review
Disappointed
More medically trained med tech's. I would never recommend this facility to someone that I cared about
Response from Brookdale Concord Parkway
July 24, 2025
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Anonymous - Family/friend
Assisted Living
April 4, 2025
3.0
Verified Review
Could use some improvements
Brookdale Concord is an acceptable place but far from great. Perhaps the activities are adequate (more appealing) for older residents.
Cleanliness
5
Friendliness
4
Value for Cost
2
Care Services
3.5
Activities
2
Staff
4
Meals & Dining
1
Response from Brookdale Concord Parkway
April 8, 2025
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Anonymous - Family/friend
Assisted Living
January 24, 2025
4.0
Verified Review
Overall pleased
I was very impressed with the staff on my first visit. My loved one isn't very picky about food but hasn't been impressed with the meals. Cleaning the residents rooms based on my loved ones experience hasn't been great. Have had to ask someone to vacuum and clean the bathroom. Need more games activities like Bingo more often because seniors who don't have a lot to do love to play games.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
3
Staff
5
Meals & Dining
3
Anonymous - Family/friend
Assisted Living
November 20, 2024
4.0
Verified Review
Review for Brookdale Concord Parkway
What attracted me to Brookdale Concord, was the friendliness of the staff, especially Blake in admissions. The overall atmosphere of the assisted living building and the memory care building. Last but least, seeing how happy the residents were. In addition, the doctors seemed to really care about that welfare of the patients. They told the time to thoroughly examine the clients, listen to them, and their families. The caregivers did come relatively quickly when there was a need. Most all were kind and helpful. Meals were always good and the variety was nice. The dining room was kept clean and free from food that would end up on the floor. On the other hand, although we had a few unpleasant situations, for the most part we were very happy with the care.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Alisha - Family/friend
Assisted Living
October 8, 2024
5.0
Great Place for mom
Moving my mom to Brookdale has been an adjustment for my mom & myself. I have felt that the staff at Brookdale has helped me understand the process and all the rules and regulations of a living facility. I am pleased with all areas of my mom’s care
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
3
Katherine - Family/friend
Assisted Living
October 7, 2024
4.0
Verified Review
Review for Brookdale Concord Parkway
It's wonderful! The staff is great, I'm very happy with Brookdale. Great first impression!
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Becky R - Family/friend
Assisted Living
September 20, 2024
5.0
Verified Review
Great experience overall
Overall experience was GREAT! For cleanliness, Mom was a challenge in showers and would "not need one" as she would say lol! And they didn't push her. Which is good but I would have pushed her. Then again, being her daughter I could have done that. The staff was respectful and tried to a degree so you could say all good on this topic. Friendliness of staff is great. All were great - mom was a handful and very opinionated. They took that in stride and rolled right along with her. Meals and dining were great. Mom wasn't that picky of an eater. She never complained about any of the meals. Quality of care was great. Mom was self sufficient in the beginning and it was fine. She had several falls (14 while there) and required some "extra TLC" when she would return. The staff was fabulous! The only negative I would say here was that she'd argue or not take her pills sometimes. Another item I would have pushed but as her daughter. She could get mad at me. For activities, Assisted living aide had a lot to do. I'm not so sure mom participated in everything. She LOVED Bingo. And I mean LOVED it. She could have had more Bingo days lol! Value for cost is great. Alzheimer's and Memory care are expensive. Regardless. We didn't have a choice and thank the Lord we were blessed for her inheritance from her sister/my aunt. That allowed me to pick the facility based on facility and not cost. I visited others that were cheaper but I chose Brookdale because of the building, the staff, the warm homey feel in the building and the busy atmosphere. Not to mention the place did not smell of urine or "old". If you know what I mean. (No disrespect for elders). It was a warm inviting lobby when you went to visit AND the best part, the residents were so friendly and they all genuinely loved their home. Great experience overall. The staff from management all the way to med techs have a deep love for their job and it shows. Very personable with all the residents. Highly recommend as the staff and management are like family. They are very attentive to their residents. They know them by name and they know their history. The are like family.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Patty H - Family/friend
Assisted Living
June 17, 2024
5.0
Happiest most content daughter of a resident
friendly Staff, everyone is approachable and listens to you, Shows the residents, staff displays love and concern for the residents
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Richland K - Resident/client
Assisted Living
June 17, 2024
4.0
my experience has been good
Food is ok and almost on time all the time. Staff is amazing and helpful. Rooms are kept clean. Facilities are very clean.
Cleanliness
4
Friendliness
3
Care Services
4
Activities
3
Staff
4
Meals & Dining
3
Shelby S - Resident/client
Assisted Living
June 17, 2024
5.0
The care here is great
Everyone here is so friendly. I have been here five years and have loved it. We have so many activities during the day and even on the weekend.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Resident/client
Assisted Living
June 17, 2024
5.0
Room for me! Everyone WHO WORKS HERE helps in any way they can. Food Is delicious, We ARE ENTERTAINED, I feel AT HOME. EVERYONE Is Very helpful!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Activities
5
Staff
5
Meals & Dining
5
Zelda M - Resident/client
Assisted Living
June 17, 2024
5.0
This Is My Family
I love living here! This is like family the staff takes great care of us. It is always clean bere and they keep us busy with fun activities.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Bibi K - Resident/client
Assisted Living
June 17, 2024
5.0
friends are important to me like a family staff is very good to everyone - makes everyone feel like a family. Treats us with kindness and love.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Ella S - Resident/client
Assisted Living
June 17, 2024
5.0
Warm, Friendly enviorment - like family
I arrived at Brookdale over a Year ago. When I first arrived, I Was in a wheelchair and had just begun to eat. Since I have been here I have had excellent care and made progress.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Bobby B - Resident/client
Assisted Living
June 17, 2024
5.0
Churches that come in, the entertainment games, when the volunteers come in, I like going on outings/shopping.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Safiya Kennerly - Industry reviewer
Assisted Living
May 20, 2024
5.0
Wonderful Community
Great team, experienced staff, Awesome leadership. The community feels like a family. Very little turnover with staffing, families are very involved and they have a great open door policy.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Viewing 1-20 out of 39 reviews

Neighborhoods
around Brookdale Concord Parkway

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know North Carolina’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about North Carolina’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Brookdale Concord Parkway

Brookdale Concord Parkway offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Brookdale Concord Parkway 9.2 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (704) 782-7594 to reach a resident at Brookdale Concord Parkway.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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