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Bickford of Portage

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4707 W. Milham Ave, Portage, MI 49024

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(866) 374-4058
7.9
Review score
19 reviews
Add review
7.9
Review score
19 reviews
5 star
36%
4 star
32%
3 star
11%
2 star
5%
1 star
16%
See all reviews
7.7
Review score
1239 reviews
53 facilities
Pricing promotions expiring soon
Bickford of Portage
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Bickford of Portage
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Sarah
-
Loved one of resident/client
4.0
Family experience
The staff is very kind and attentive. Carla's room is a bit dirty but nothing out of control. Other than that we have not had enough interaction to have an opinion on dining or activities. This is our busy time of year so we are not hanging out there much. I do appreciate how quickly they

About the facility
Bickford of Portage

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers.

But that's not all. Our HigherPath senior health model is nationally acclaimed, acting as a beacon of safety and proactive care. We’re not just waiting for something bad to happen — we’re use proactive, modern, integrated methods to help your loved one live happier, healthier —longer. And did we mention? Our residents are twice as happy compared to other places.

Get your loved one on the HigherPath

Many assisted living facilities seem similar. But Bickford’s nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.

On-site primary care
High-performing care network
Interdisciplinary care meetings
Integrated health records
Outcome-focused technology

Created to care for our family. Devoted to serving yours.

Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life’s work. We’re...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Bickford of Portage

Total monthly costs depend on room type, select services, and the level of care needed.

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Bickford of Portage
Bickford of Portage

4707 W. Milham Ave, Portage, MI 49024

StoryPoint Portage
StoryPoint Portage

3951 W Milham Ave, Portage, MI 49024

StoryPoint Kalamazoo at Bronson Place
StoryPoint Kalamazoo at Bronson Place

1700 Bronson Way, Kalamazoo, MI 49009

Brookdale Portage Assisted Living
Brookdale Portage Assisted Living

3100 Old Centre Road, Portage, MI 49024

7.9
Review score
19 reviews
7.9
Review score
19 reviews
5 star
36%
4 star
32%
3 star
11%
2 star
5%
1 star
16%
9.5
Review score
249 reviews
9.5
Review score
249 reviews
5 star
76%
4 star
9%
3 star
5%
2 star
4%
1 star
6%
9.4
Review score
51 reviews
9.4
Review score
51 reviews
5 star
53%
4 star
31%
3 star
10%
2 star
4%
1 star
2%
9.1
Review score
58 reviews
9.1
Review score
58 reviews
5 star
43%
4 star
29%
3 star
16%
2 star
9%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

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Active promotion

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Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Amenities
at Bickford of Portage

Healthcare Services

  • High Acuity Care
  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Special Dining Programs
  • No Sugar
  • Low / No Sodium
  • Restaurant Style Dining
  • Gluten-free
  • International Cuisine
  • Guest Meals
  • Meals Provided
  • Vegetarian
  • Room Service
  • Pureed Meals

Room Amenities

  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Garden View

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Library
  • Private Bath
  • Meeting Room
  • Beauty Salon
  • Barber Shop
  • Indoor Atrium
  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Jacuzzi
  • Game Room
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • English

Activities

  • Book Club
  • Visiting Chaplain or Priest
  • Gardening Club
  • Happy Hour
  • Activities Off-site
  • Christian Services
  • Sensory-based Programs
  • Holiday Parties
  • Live Musical Performances
  • Protestant Services
  • Activities On-site
  • Catholic Services
  • Walking Club
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Day Trips and Outings
  • Wine Tasting
  • Devotional Activities Offsite
  • Art Classes
  • Men's Club
  • Stretching Classes
  • Trivia Games
  • Intergenerational Programs
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Reminiscence Programs
  • Tai Chi
  • Community Service Programs
  • Devotional Activities On-Site
  • BBQs or Picnics
  • Bible Study Group
  • Live Dance or Theater Performances
  • Cooking Club
  • Resident Band or Musicians

Reviews

for Bickford of Portage

7.9Review score19 reviews
7.9
Review score
19 reviews
5 star
36%
4 star
32%
3 star
11%
2 star
5%
1 star
16%
Bickford Senior Living
7.7
Review score1239 reviews53 communities
Write a review
A Place for Mom has scored Bickford of Portage with 7.9 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Bickford of Portage has 19 reviews with an average "overall experience" of 3.7 out of 5.
Overall Experience
3.7
Cleanliness
3.8
Friendliness
3.9
Care Services
3.5
Staff
3.5
Meals & Dining
3.8
Activities
3.5
Value for Cost
3.5
A Place for Mom has scored Bickford of Portage with 7.9 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Bickford of Portage has 19 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Bickford Senior Living
7.7
Review score1239 reviews53 communities
Logo for Bickford Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-19 of 19 reviews
Anonymous - Family/friend
Assisted Living
August 8, 2025
2.0
Verified Review
Review for Bickford of Portage
The staff that cares for the residents are good. The administration is terrible...Particularly [name removed]. The meals and activities are fine.
Sarah - Family/friend
Assisted Living
July 21, 2025
4.0
Verified Review
Family experience
The staff is very kind and attentive. Carla's room is a bit dirty but nothing out of control. Other than that we have not had enough interaction to have an opinion on dining or activities. This is our busy time of year so we are not hanging out there much. I do appreciate how quickly they got us in. They were very accommodating and even met me at 8pm at night to help settle her in on move in date.
Heather - Family/friend
Assisted Living
June 12, 2025
1.0
Verified Review
Use extreme caution as this place will manipulate you into making a snap decision when you are at your most vulnerable
I would not recommend Bickford to be a place you send families who are vulnerable.. they are like vultures and I had no idea what was going on....they ended up trying to charge us like [price removed] because I didn't "write them a letter letting them know that she obviously wasn't going to be moving in after we paid the holding fee that was only good for 30 days....they rented it out and are still trying to charge us [price removed] I WOULD NOT RECOMMEND SENDING VULNERABLE FAMILIES THERE EVER!!!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
1
TB - Family/friend
Assisted Living
May 27, 2025
1.0
Verified Review
Avoid at all costs
Sadly, the leadership is poor and therefore, the morale is low. That surfaces in short responses, lack of kindness, and the director ignoring repeated attempts to speak with her. I am afraid I have nothing positive to say about Bickford.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
5
Laurie - Family/friend
Assisted Living
April 9, 2025
4.0
Verified Review
Sadly our experience was good but too brief
I thought everyone (staff) was very friendly and concerned for [name removed]. Unfortunately [name removed]was much sicker than we knew and didn't live very long after moving in. If I (we) had known. She was going to regress so very quickly I probably would not have moved her to Bickford. Staff did the best they could and were equipped to do. It is a beautiful faculty. The dietary tried to find foods that she would eat and make specific foods just for her.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Laura - Family/friend
Assisted Living
January 10, 2025
3.0
It's a corporation, not a family
They push their "we're a family" story at you until you move in & then it's impossible to contact a corporate person. They made a billing error the very first month- overcharging the daily rate. The aides, nurses & maintenance staff are great though. Helpful and patient.
Cleanliness
4
Friendliness
3
Value for Cost
3
Care Services
4
Activities
4
Staff
3
Meals & Dining
3
Response from Bickford of Portage
January 11, 2025
Thank you for your honest feedback. We are sorry to hear about your experience. Please know this is not the standard our residents and families have come to expect from us. Will you please call us at 855-254-5010 so we can learn more about your experience? Thank you. Kind Regards, Simone
Anonymous - Family/friend
Assisted Living
August 26, 2024
3.0
Verified Review
Lack of care
When my mom got there she wasn't able to walk by herself or get out of bed by herself. I think Bickford is a good place for someone who can get around good. My mom was left stranded at Breakfast or in her room at times. We ended up moving her to the [facility name removed]nursing home where they could better care for her. She has passed away at 91 late last year.
Cleanliness
3
Friendliness
4
Value for Cost
3
Care Services
3
Activities
3
Staff
3
Meals & Dining
3
Response from Bickford of Portage
September 12, 2024
Thank you for your honest feedback. We are sorry to hear about your experience. Please know this is not the standard of care our residents and families have come to expect from us. Will you please call us at 855-254-5010 so we can learn more about your experience? Thank you.
Anonymous - Family/friend
Assisted Living
August 1, 2024
5.0
Verified Review
A good fit
Everyone is so kind, caring and helpful. Need to remember the meds are ordered and dispensed as the doctor wrote the order Mom was used to taking them on her schedule. Bickford follows doc orders. Once we figured that out it was all all ok. The staff is great but so busy. Understaffed for a bit. So requests aren't always taken care of in a timely manner. Emergencies are! Also now have an activity person. So more scheduled activities on a regular basis. Good variety.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
5
Meals & Dining
5
Response from Bickford of Portage
September 12, 2024
Thank you for taking the time to leave us a review. We are honored to be able to care for your mom.
Theresa Bray - Family/friend
Assisted Living
July 9, 2024
5.0
Very professional staff
From the start, the staff has been fantastic. They are heads and shoulders above most facilities because they understand PTSD and dementia and train their staff appropriately. They have a restaurant style menu and an executive chef. The facility is beautiful and we have only had positive interactions.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
3
Staff
5
Meals & Dining
5
Response from Bickford of Portage
July 24, 2024
Thank you Theresa for taking the time to leave us a review. Thank you for trusting us to care for your loved one.
Laurie - Family/friend
Assisted Living
May 31, 2024
5.0
Verified Review
Friendly Caring experience!!
Hope you understand that. Our family member has gotten terminally ill much faster than we thought would happen. Care is good but just could be improved some for the costs that are involved. Otherwise happy so far.. but Hospice is involved now so hopefully Bickford care will continue!
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
5
Meals & Dining
5
Response from Bickford of Portage
August 2, 2024
Thank you for taking the time to leave us a review
Anonymous - Family/friend
Assisted Living
December 13, 2023
4.0
Verified Review
Review for Bickford of Portage
It has been a good experience so far. Communication is not consistent, but the staff has been wonderful to work with. I chose it because it was cozy and felt more like a home my father would be comfortable in.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Response from Bickford of Portage
December 14, 2023
Thank you for taking the time to leave us a review and for allowing us the opportunity to care for your loved one. Please do not hesitate to reach out to us so that we may learn more about your transition and do whatever possible to help smooth out the kinks. You can reach us at 855-254-5010. Your feedback is greatly appreciated.
HH - Family/friend
Assisted Living
October 20, 2023
1.0
Verified Review
Review for Bickford of Portage
Don't send your loved ones there, the caretakers don't do a good job of making the residents a priority. And they don't take care of the residents apartments or needs. We picked because it had good reviews and when I toured it, it seemed like a great place.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
1
Response from Bickford of Portage
October 30, 2023
Thank you for your honest feedback. We are sorry to hear about your experience. Please know this is not the standard of care our residents and families have come to expect from us. Will you please call us at 855-254-5010 so we can learn more about your experience? Thank you.
Barbara - Family/friend
Assisted Living
September 28, 2023
4.0
Verified Review
Review for Bickford of Portage
Friends recommended it. Overall I think it's a great place. I do feel like I need to monitor them to ensure that she isn't forgotten about.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Response from Bickford of Portage
October 2, 2023
Thank you for taking the time to leave us a review. We are honored that you have chosen to allow us to care for your loved one at Bickford of Portage. We truly understand how difficult it can be to entrust your loved one to someone else. If you ever have a concern, never hesitate to reach out to us.
Anonymous - Family/friend
Assisted Living
July 5, 2023
5.0
Verified Review
Review for Bickford of Portage
A place for mom was great to work with! They took the time and answered all questions. We like the halls, rooms and common areas. We picked this community because of the location, and staff. The call response is to be within 4 min. If the call is not answered, it goes to management. We felt that is more accountable than just a call light. We did check reviews for Bickford. That did not have good reviews concerning the call response time, until they implemented new system.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Bickford of Portage
July 10, 2023
We are so happy to hear that you recommend Bickford of Portage. We're glad that you agree that it is truly a special place with a skilled and compassionate team.
Pamela S - Family/friend
Assisted Living
August 12, 2021
4.0
Verified Review
They Put The Residents First
I would recommend the community to others for their loved ones. The staff have been knowledgeable and understanding of the residents and families. They understood the reasons of the pandemic regulations explained this to the families. My loved one loves all of the activities they have to offer, especially balloon volleyball.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
5
Staff
4
Meals & Dining
4
C.Jordan - Family/friend
Memory Care
January 28, 2015
5.0
The right place for my loved one
My father has been at Bickford of Portage for over 2 years. This is an amazing facility. He was in a different place originally at the same cost but there is no comparison to the wonderful staff and personalized care he has received at Bickford of Portage. I have peace of mind that he is being cared for as if he was family to everyone there. He has come to feel so at home, and it's such a relief to know that. It's always difficult to help your parent transition to letting strangers care for them, but the caring compassionate staff and lovely surroundings at Bickford made it infinitely easier!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Dave - Toured community
Memory Care
February 5, 2014
5.0
Verified Review
They are really nice but the price is a lot.
They are really nice but the price is a lot. It's newer, and seemed to be a little more airy. They were really nice people and were more cheerful than most of the places were. They had a unit of care system so there was an extra charge for each level of care. They had a little bigger rooms and some had a built in cabinet so not just the standard room.
Cleanliness
5
Friendliness
5
Value for Cost
5
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
5.0
Verified Review
A very nice place. Friendly people.
A very nice place. Friendly people.
Cleanliness
5
Friendliness
5
Value for Cost
5
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
4.0
Verified Review
Has whirlpool spa, no pool. Near Spr...
Has whirlpool spa, no pool. Near Sprinkle road, looks nice.
Cleanliness
4
Friendliness
4
Value for Cost
4
Viewing 1-19 out of 19 reviews

Neighborhoods
around Bickford of Portage

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Michigan’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Michigan’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Bickford of Portage

Bickford of Portage offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Bickford of Portage 7.9 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (269) 372-2100 to reach a resident at Bickford of Portage.
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Vibrant Life Senior Living Kalamazoo aerial view of community

Vibrant Life Senior Living Kalamazoo

3700 W Michigan Ave, Kalamazoo, MI 49006
Starting at $X,XXX+ monthly
6.8
Review score
16 reviews
6.8
Review score
16 reviews
5 star
19%
4 star
37%
3 star
31%
2 star
0%
1 star
13%
Studio
New Friends Memory Care & Assisted Living Community in Kalamazoo, MI, strives to help every person live as independently as possible. We do this by offering individual suites in one of our three exceptional lodges designated for mild, moderate and extensive care. We promote a home-like...
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StoryPoint Portage

3951 W Milham Ave, Portage, MI 49024
Starting at $X,XXX+ monthly
9.5
Review score
249 reviews
9.5
Review score
249 reviews
5 star
76%
4 star
9%
3 star
5%
2 star
4%
1 star
6%
Studio, Semi-Private, 1bd, 2bd
Welcome to StoryPoint Portage! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living, enhanced living, assisted living and memory care. Throughout each...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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