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7.3
Review Score
510 West Northwest Highway, Barrington, IL 60010
When we arrived we were located in a small unit. My wife required extra care so another bed was required. They moved us into a larger unit for NO additional charge! They acquired a bed for my wife which she...
Chapters Living of Barrington is an intimate, licensed residence devoted to caring for those needing assisted living and nurturing those with memory loss or Alzheimer's disease. Multiple different care 'neighborhoods' are provided within Sunrise of Barrington: Assisted Living; the Terrace Club...
12700 Antioch Road, Overland Park, KS 66213
We have recently had problems with Rose Estates--some due to lack of staffing, which is a common problem with such facilities and some due to some irresponsible staff members.
At Rose Estates Assisted Living, we're committed to delivering the amenities, care and service that our residents and their families deserve. We personalize our programs and services to provide the right balance of care and assistance as your needs change. Our friendly staff is dedicated to...
2022 Hwy 46 West, New Braunfels, TX 78132
My mom has only been at Chapters for just over a month. She is settling in nicely. The staff is very kind and patient. The facility is clean and there are always lots of activities for the residents.
At Chapters Living of New Braunfels, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families.Our memory care specialists understand the importance of a personalized approach by providing customized programs that are designed to show the...
11909 Lamar Avenue, Overland Park, KS 66209
The staff have been good to work with and do try their best during these trying times. My mom has bonded with a couple of them. And they were in contact when my mom had to go to the hospital last month. It...
Your search is over. One look at the beautifully manicured lawns, spacious apartments and elegant decor, you'll know this is a great place to call home. Lounge by the fire, watch your favorite television program or listen to the player piano with your friends. Birds singing and crickets chirping...
2501 Aldersgate Rd, Little Rock, AR 72205
This community was a wonderful place either for respite or long term placement for you or your loved one. We did respite but in doing that we were able to meet other residents that we could see were being...
At Memory Care of Little Rock, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...
10910 Town Center Dr, San Antonio, TX 78251
Westover Memory Care took excellent care of my mom when she was there from 2021-January 2023 in which mom passed. Everyone was so loving and giving and it gave me reassurance she had people tending to her...
At Memory Care of Westover Hills, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...
955 N Hickory Rd, South Bend, IN 46545
3000 NE 64th St, Gladstone, MO 64119
They have an onsite doctor, so the resident doesn't have to leave. The community is very friendly. They have meals and you call ahead and eat with your loved one, prior to COVID. The staff makes sure...
Heritage Village of Gladstone is an assisted living community located in the city of Gladstone, Missouri in the county of Clay. Residents of this community can easily spend their days wandering through the wooded trails of Hidden Hollow Park which touches up against the back yard of Heritage...
15 Wallingford Dr, Platte City, MO 64079
Heritage Village - Platte City is an assisted living community located in Platte City, Missouri in the county of Platte. This suburb of Kansas City is just close enough to the city to allow day trips or weekend trips or to allow friends and family to easily visit using the major airport in Kansas...
Review Score
166 reviewsOut of 10
5 star
54%
4 star
25%
3 star
14%
2 star
3%
1 star
7%
A Place for Mom has scored Chapters Living with 7.3 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, Chapters Living has 166 reviews with an average "overall experience" of 4 out of 5.
We filed a complaint with the state and they gave us our money back after just two weeks. They almost killed my mother and several times the thermostat would be on 62 or 59 degrees. They were ugly to my sister and demanding. She had severe diarrea within a week of getting there and this was during the time they asked us not to visit for at least 2 weeks so mom could get acclimated. If they hadn't called us on day 8 she would have been dead. We then got her in the hospital where she remained for 8 days and now in a nursing. She never has fully recovered. I would never recommend this place and I was not the only one filing a state complaint, 2 other people filed complaints that I know, also around the same time I did.
0.5
0.5
0.5
0.5
0.5
Chapters Living of New Braunfels in New Braunfels, TX
4.0
(12 reviews)
This place is a complete fraud!! The only reason they have good reviews is because they had a contest on how many people can get good reviews for them. And in exchange they would win some lottery tickets.95% of the people who have put a review for this place are family members of employees and know absolutely nothing about what really is going on behind them closed doors!! You have staff members who ask family members for money. Staff members run the facility not administration! To where residents no personal business about staff members. Administration is rude conniving and just straight-out frauds!! This is not an assisted living facility, it's more like a skilled facility. You have residence who where accepted and lied to about the services they would get. But Lamar Court can't even properly staff their own facility. They leave the care of your loved ones in the hands of only one CNA and one nurse for 84 residents. Which the last time I knew was the legal with the Kansas State board of nursing. Awesome have even covered up reasons why residents have passed away in order to save their own behind by coaxing employees on what to say. Had a woman die because the CNA dropped her pushing her in her walker the wrong direction and ended up breaking her back and four places and eventually died. They are also in legally giving a residence cat insulin knowing that is outside their scope of practice and license. You have several employees who have continuously been verbally abuse by one person who Lamar Court keeps making excuses for!! I wouldn't leave my worst enemies family member in this facility nor trust them to take care of them for they might end up dead as well.
0.5
0.5
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3
0.5
Chapters Living of Town Center in Overland Park, KS
3.6
(30 reviews)
this was the worse place I have ever seen in my life I love that pic of the waitress over the couple that is false advertising. those 2 must go and stay at every nursing home their pics are in so many the staff well 90 % is a joke they give RESIDENTS peanut butter sandwiches to watch after other residents so they can do other things like nap and yes I mean nap. they do have great people to come in to perform but I wouldn't put my dog in there when I went on vacation. they had bed bugs in there because it was not kept up .
2
2
0.5
4.5
0.5
Heritage Village of Gladstone in Gladstone, MO
3.5
(21 reviews)
I get a kick out of the picture they show with woman leaning over the couple in suit and dress. there is not any that dress like that for meals. The meals are not elegant simply a meal you would see in a military kitchen such as grub, they do not watch after the residents but instead have them watch after each other . if you have pains it takes a while to get your pain meds or regulars. if you can be there 24 hrs and watch it would be ok but I would not leave anyone there if I couldn't. they do not take actins when medical needs is needed and house dr. is not a good dr.
0.5
0.5
0.5
0.5
0.5
Heritage Village of Gladstone in Gladstone, MO
3.5
(21 reviews)
If I could rate it zero stars, I would. My moms room was left unclean until a private pay nurse came and yelled at them for neglecting to clean her room and bathroom. The administration changes every few months and seems to have gotten worse each time. After experiencing a fall, my mother was taken to the hospital and then to rehab. When it was time for her to return home to Lamar court, i was told that she could not come back (they said this before reassessing her). They didn’t even have the courtesy of telling my mother directly (and she had been living there for seven+ years! They gave me two days to find her a new home. If you want honest people and good care, look elsewhere because you will not find it at Lamar court!
0.5
0.5
0.5
0.5
0.5
Chapters Living of Town Center in Overland Park, KS
3.6
(30 reviews)
Run don't walk away from this facility. It's filthy and run poorly with a revolving staff. If you want to provide all the care while they take your money; then this is the place for you!
0.5
0.5
0.5
0.5
0.5
Chapters Living of Town Center in Overland Park, KS
3.6
(30 reviews)
There are 9 total Chapters Living Facilities.
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