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3000 NE 64th St, Gladstone, MO 64119
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Dianna
-
Family/friend
5.0
A Caring Community for Your Parents
They have an onsite doctor, so the resident doesn't have to leave.
The community is very friendly. They have meals and you call ahead and eat with your loved one, prior to COVID.
The staff makes sure my loved one gets to their room. There is a cell phone in my loved one's room to call us anytime they want. The community doesn't take this away from my loved one.
There is a code for family members that come often, they give you a code to get in to see your loved one.
The community calls me about once and month, and always has something positive to say about my loved one.
Heritage Village gives my loved one an activity to assist other residents to get to dinner and other activities.
My loved one says they love it here.
The community called and said can we get a fridge for their room, since they weren't going on field trips which the money would've been used for on these outings.
About the facility Heritage Village of Gladstone
Heritage Village of Gladstone in Gladstone, MO is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
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Amenities at Heritage Village of Gladstone
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- Memory Care
- Non-Ambulatory Care
- High Acuity Care
- Incontinence Care
- Diabetic Care
Meals & Dining
- Meals Provided
- Guest Meals
Room Amenities
- Air Conditioned
- Ground Floor Units
- Respite or Short Term Stays Offered
- Bath Tubs
- Wi-Fi/high-speed internet
Community Amenities
Common areas
- Outside Patio
- Computer or Media Center
- Library
- Meeting Room
- Barber Shop
- Beauty Salon
- Indoor Common Areas
- Outdoor Common Areas
- Private Bath
- TV Lounge
Services
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Holiday Parties
- Birthday Parties
- Live Musical Performances
- Stretching Classes
- Yoga / Chair Yoga
- Book Club
- Brain fitness / Dakim
- Activities On-site
Compare
Heritage Village of Gladstone
3000 NE 64th St, Gladstone, MO 64119
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1.0
Review score
22 reviews
1.0
Review score
22 reviews
5 star
31%
4 star
23%
3 star
23%
2 star
9%
1 star
14%
9.8
Review score
28 reviews
9.8
Review score
28 reviews
5 star
85%
4 star
11%
3 star
4%
2 star
0%
1 star
0%
9.6
Review score
106 reviews
9.6
Review score
106 reviews
5 star
59%
4 star
28%
3 star
7%
2 star
3%
1 star
3%
9.3
Review score
41 reviews
9.3
Review score
41 reviews
5 star
52%
4 star
29%
3 star
12%
2 star
2%
1 star
5%
Studio
--Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Reviews
for Heritage Village of Gladstone
Write a review
A Place for Mom has scored Heritage Village of Gladstone with 1 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Heritage Village of Gladstone has 22 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
3.5
Friendliness
3.6
Care Services
3.2
Staff
2.5
Meals & Dining
2.5
Activities
3.4
Value for Cost
3.3
A Place for Mom has scored Heritage Village of Gladstone with 1 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Heritage Village of Gladstone has 22 reviews with an average "overall experience" of 3.4 out of 5.
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1-20 of 22 reviews
Nancy - Family/friend
Assisted Living
December 10, 2024
Previous experience
Mom has Alzheimer's. The Director of Sales (not sure if that title is correct) was new at the time, and she assured us that they were qualified to care for Alzheimer's residents, and there were activities throughout the day that they could involve her in. Five days after Mom moved in, we got a call from the Director of Admissions saying they were not qualified to care for Alzheimer's residents and we had two weeks to move her to a different facility. They did not involve her in activities throut the day, and one nurse even told us that Mom just stayed by the front door all day. After we moved Mom, we requested a refund from Heritage Village for the balance of the month. By then there was also a new Director of Admissions. We were told we had to contact the national office. Finally, six months later, we got our refund. Because there was so much turnover in staff, we did not have a good experience with Heritage Village. I hope they have improved since then. The only other thing I can think of to add is that while Mom was there, they had to treat the room next to her for bedbugs, but I know from my interviews with other facilities that bedbugs could show up at any facility.
Anonymous - Toured community
Assisted Living
March 21, 2023
My tour of Heritage Village
I toured Heritage Village of Gladstone and it was a great tour. However, I didn't really care for the facility. We decided to continue with our search.
Nancy - Family/friend
Assisted Living
July 6, 2022
Would not recommend for Alzheimers
The director of marketing was brand new, it was only her second day on the job when she met with us. We told her that my loved one had dementia and that her Alzheimer's had gotten to the point where I could not take care of her. She assured us that they would take of her and that there were activities to do. On day 5, she called us and said that we needed to find mom a different place to live and that they could not deal with Alzheimer's. They gave us the impression that they were more than willing to care for her but we were very disappointed in the whole experience. It may work for some, but not for others.
Response from Heritage Village of Gladstone
July 6, 2022
We are sorry for any disappointment that may have been experienced on your part through our new staff member. Many of our residents have Alzheimer's or dementia but your family members condition was unfortunately too advanced for our setting.
Dianna - Family/friend
Assisted Living
November 16, 2020
A Caring Community for Your Parents
They have an onsite doctor, so the resident doesn't have to leave.
The community is very friendly. They have meals and you call ahead and eat with your loved one, prior to COVID.
The staff makes sure my loved one gets to their room. There is a cell phone in my loved one's room to call us anytime they want. The community doesn't take this away from my loved one.
There is a code for family members that come often, they give you a code to get in to see your loved one.
The community calls me about once and month, and always has something positive to say about my loved one.
Heritage Village gives my loved one an activity to assist other residents to get to dinner and other activities.
My loved one says they love it here.
The community called and said can we get a fridge for their room, since they weren't going on field trips which the money would've been used for on these outings.
Carol Sue Camarillo - Family/friend
Assisted Living
January 15, 2020
Good, safe, sound environment
My 90 y/o sister moved in the week before Thanksgiving, so she hasn't been there long. She seems to be doing much better than she was before moving in to Heritage. They make sure she takes her meds properly, and the meals are good and balanced--something she wasn't getting before. She likes the staff & they are so kind to her. The interaction with others has been good for her. It may not be as fancy or roomy as soon of the other places, but many of the frills seen in other assisted living homes would not be of use to her. So far so good. The family is relived to have her in a safe, sound environment.
couldnt get them out fast enough - Family/friend
Assisted Living
April 5, 2019
not fit for animals
this was the worse place I have ever seen in my life I love that pic of the waitress over the couple that is false advertising. those 2 must go and stay at every nursing home their pics are in so many the staff well 90 % is a joke they give RESIDENTS peanut butter sandwiches to watch after other residents so they can do other things like nap and yes I mean nap. they do have great people to come in to perform but I wouldn't put my dog in there when I went on vacation. they had bed bugs in there because it was not kept up .
Response from Heritage Village of Gladstone
November 15, 2019
Very sorry that you seemed to have a negative experience.You may be interested to know that he had no citations on our annual inspection which very few facilities achieve. In addition we have a dietitian who oversees our meal service for proper nutritional value and we have monthly service from our pest control company with records that show we have no pests including bed bugs
unknown
Assisted Living
June 11, 2018
mother and wife
I get a kick out of the picture they show with woman leaning over the couple in suit and dress. there is not any that dress like that for meals. The meals are not elegant simply a meal you would see in a military kitchen such as grub, they do not watch after the residents but instead have them watch after each other . if you have pains it takes a while to get your pain meds or regulars. if you can be there 24 hrs and watch it would be ok but I would not leave anyone there if I couldn't. they do not take actins when medical needs is needed and house dr. is not a good dr.
Anonymous - Toured community
Assisted Living
November 9, 2016
A little out dated
When I walked in this facility I was not very impressed at all. It was a little too dark for me. The residents were all quiet and looked somewhat uncomfortable. I felt like this would not be the best choice for our loved one. The staff did show us around, but it just was not the place for me.
Response from Heritage Village of Gladstone
July 10, 2017
The facility was updated in January of 2017 with new lighting through out the common areas
Anonymous - Family/friend
Assisted Living
May 3, 2016
It's a wonderful place.
It's a wonderful place. The staff, and Kim [removed] in particular have just been fantastic. We have been very happy with Heritage Village so far.
Anonymous - Family/friend
Assisted Living
August 17, 2015
Do Not Recommend
There was one nurse that was really good to my grandma. Other than that, I feel like the staff [removed] her and she left with dehydration and pneumonia. It was assisted living, but I don't see how she could have come in and then leave a month later with dehydration and pneumonia. I really don't have any good things to say about them. It was clean on the first floor, but the rest of place is filthy. My overall experience was awful and I would never suggest anyone to go there.
Anonymous - Family/friend
Assisted Living
May 21, 2015
very pleased
My mother has done very well there at Heritage Village of Gladstone. The overall atmosphere is very warm and comforting. I know that she is being very well taken care of. The service, the staff, the food, and everything all seems to be above par.
The only area for improvement I have noticed is that mom needs a little more encouragement to make sure that she is showering as often as she needs to.
Overall we are really very pleased.
Anonymous - Family/friend
Assisted Living
September 20, 2014
My mom has dementia and they are real...
My mom has dementia and they are really patient with her. She has adjusted well and likes most everyone there. The staff is super! We are very happy with everything especially the cost.
Family Member - Family/friend
Assisted Living
September 3, 2014
They have been very good about a lot of things.
My mother has complaints, but I haven't seen the things she is complaining about. They have been very good about a lot of things. They were really helpful getting us moved in. I have seen little things, there was a light out in a hallway. I haven't seen any major problems. They are probably a little better than average.
Anonymous - Family/friend
Assisted Living
August 16, 2014
Fair
My Mother has only been there seven weeks. She is getting use to it. She has a very nice room with all of her own things. The activies she has not participated in, she is having trouble with balance and walks with a walker. she has maculate degeneration on the eyes.
We moved her here so she would have 24/7 care and she does have that some of it better than others. The nights are the worst for her.
Anonymous - Toured community
Assisted Living
May 21, 2014
I felt the Gladstone facili...
I felt the Gladstone facility was too dark as my Mother and Aunt have low vision. I was also looking for a place where they could have their own living room and that did not seem to be available. I was very concerned that all of the rooms had Bath Tubs and my Mother or Aunt cannot manuever in and out of a bathtub. My Mom couldn't even with assistance. I felt the outside area was not inviting. However the Platte City facility outside area was very nice and only one level. If there had been rooms with private living rooms, and a walk in shower, I may have considered it. It was very nice. Even saw an old friend there who likes living there. I like the fact that they check up on the person if they don't make it to meals.
Cary D. - Toured community
Assisted Living
February 27, 2014
A look @ Heritage Village
We stopped in at the heritage Village and found the community was nice but it did not fit what my mom was looking for. My mom has a scooter that she needs to get around and we felt there were no fire exits for emergency for her to get out in time also we felt there was not enough staff to help she such a occurence was to happen. We also found that the community was a little bite more what we were looking for spend.
K C - Family/friend
Assisted Living
February 18, 2014
They do a great job here
We're very very happy with Heritage Village! Dad really seems to love it here. The nursing staff in particular do a really excellent job, they're very friendly and caring. I've also noticed that the residents themselves all just seem to be happy and well cared for in general. It really is a great place, and I would recommend it to anyone!
Cathy - Family/friend
Assisted Living
August 27, 2013
Seems nice
We were fine with it, I think they would have been accomodating to special needs even though we didn't have any. We chose it because it was referred to us by A Place for Mom and when we toured it was clean and nice and the manager was very friendly and informative. The rest of the staff was just fine, no problem. I know they took them on little trips and then they took them down to the park to the music in the park and they'd take them out for ice cream and they did play bingo. The fact that it was very clean and they did do crafts with them, it seemed like a nice place.
A Place For Mom Customer - Toured community
Assisted Living
December 31, 2012
Facility was OK. Office and staff ar...
Facility was OK. Office and staff area did not look organized. Don't think it is what we want.
A Place For Mom Customer - Toured community
Assisted Living
December 24, 2012
I had a very pleasant visit with the ...
I had a very pleasant visit with the Director. I had a nice tour of the facility and she was very helpful in answering my questions.
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Missouri regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Missouri regulations for Assisted Living.
Frequently Asked Questions about Heritage Village of Gladstone
Heritage Village of Gladstone offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Heritage Village of Gladstone 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (816) 454-5130 to reach a resident at Heritage Village of Gladstone.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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