Atria

It's a very difficult thing to do, to remove your parents from their home, down sizing their cherished possessions and facing up to the fact that they need more help than you can give. I toured 4 facilities in my area and of those four the Atria was the most beautiful and upbeat place. There is an energy there I did not feel in the other three places and even the residents were super friendly and all were Emily each time I stopped by. The staff are wonderful and caring and the activities are varied. Before, my parents were at home with an aide. There was no one for them to I teract with. My mom had stopped setting her hair and putting on makeup and my dad slept all day. The only place they went was to doctors appointments. Now they get up, go to meals and sit with other residents and converse, They are getting the meds they used to forget to take and they look forward to the day's activities. On the weekends, the place is full of family who visit or take their parents out for the day. It's not a place people just dumped their parents. So for us, it was the best place. It's bright and sunny, immaculate and full of life. There is no perfect solution when your loved ones start to decline, but it is peace of mind that I was able place them at the Atria because their life has changed for the better. They give them a reason to get up in the morning.

The only thing they really can improve on is the service for dinner. My mother-in-law has had to wait a long time. It is very good, but it is a long time to wait if you have to wait over fifteen minutes. That has happened quite a few times.

Mom really loves it now. She is very involved with the activities. She really likes her apartment. It met her needs when she decided to leave her home. The first couple of days she felt alone. She had questions and no one had visited her to answer the questions. It would be nice if they could do a welcome visit from the staff. Once she got use to it and met people she was okay. She is really enjoying herself now.

Everyone is so helpful and nice. The best customer service I have seen in a long time.

My mother is had some trouble adjusting to this move. This staff from the housekeeping team to the activity Cordinator's have been amazing. With their tender care and understanding, I'm absolutely certain that she will be like every other resident I've talk to you in this facility and love it.

Atria was a nice place. I would rate them highly. It didn't end up being the best place for us. We were in the memory care, and it just wasn't where we needed to be. It's clean though and the staff is friendly.

My mom has been at Atria for 2 weeks on the memory care/ life guidance floor and I have visited unannounced every other day at least. They did a good job listening to my requests and generally remembering mom's quirks. The aides have been excellent at getting her involved in activities and helping her socialize which is awesome. She has been out to lunch, to a ballgame, painted a picture and done karaoke to the oldies ( it's amazing how many residents knew the words to "how much is that doggie in the window"!) Some of the aides are truly excellent with a gift for dementia patients, the others are at least trying and are cheerful and kind. I sat in on a staff training session with David Troxel, Atria's corporate expert on dementia care and found his " best friends" approach to make sense and have tried to incorporate some of it into my own interactions with mom. Out of the several other places I visited, this has been the most respectful of mom's needs and abilities and so far I am very pleased!

The Atria is awesome...it is spotless, the staff is awesome, it seems that they know everyone by name and greet them as such, they are more than helpful, they go above and beyond when a request is made. Food is great, and dining is always in a clean, well lit, friendly environment, never paper, always linen on the tables. We are very comfortable !

My loved one was here for a while. Her stay here was helpful for her. She was starting to get out and about. There weren't any problems with how clean it was, or how friendly the staff is. She told me that she loved the desserts. They did a pretty good job.

Everyday they put a schedule of the days activities by each residents door. The food is a good variety and very good. Can't say enough good things about Atria Campana Del Rio I am so glad we chose this facility. The staff is fabulous and the facility is very clean and well kept. I would not recommend any other facility only Atria!

While helping my 91 year old father make a transition to independent living in this new community, we couldn't be more pleased. The staff, administrators and residents have already set the groundwork for feeling like a family. Atria provides a variety of activities that meet all your needs. You can choose to participate in all of over 200 choices or just a few depending on your interests. Be prepared to stay as busy as you like and make new friends. Their ambassador program pairs you immediately with a knowledgeable resident that instantly makes you feel welcome and safe. We highly recommend Atria at Willow Park.

This is the one of the few memory care facilities that I could find. I was very concerned about my mother's adjustment to such a different environment. The facility is clean, there are activities and they provide services I couldn't provide at home even with a home health aide. My only concern and this is not limited to Atria is the cost, which is quite expensive. It's not that the necessary services aren't provided, there's 3 meals, snacks, all exits are protected with security pass codes, laundry is done and there are various levels of help depending on the condition of the resident, but it is very expensive. I looked at cheaper facilities, about half the cost and none of these services were provided. So you have to spend every cent you have to ensure your relative is in a safe clean space or spend less and worry every moment that they aren't with you.

Very friendly. The place is nice and clean and staff is ready to help.

My loved one really seems to enjoy her stay here. The staff were all very very friendly, and they kept the building looking nice and clean. I also heard from him that the food was very good! I can't really think of any specific way that they could improve, they're very good overall!

Does not feel like a nursing home or retirement home, very clean, great natural light. The staff is also very friendly and they seem authentic. Like all homes, it is not cheap, and you do feel nickle and dimed but really happy my mother is there.

My mother has been residing at the Atria Briarcliff since October of 2014. Compared to the last facility she was in, the Atria Briarcliff is so much better and the staff is extremely professional and caring. She had to be hospitalized over the weekend, and we were out of town when the situation started to unfold. First, the Wellness Staff called us immediately each time she fell, and also checked on her on an hourly basis to closely monitor her situation. They called us first at our home number, and when they didn't reach us, they called us on our cell phone, until we made contact. Secondly, when it got to the critical point where they felt she needed to go to the emergency room, they let us know that her condition has deteriorated to the point where she needed to see a doctor. At her last facility, we were never informed about her condition until she was already en route to the emergency room. This communication is key to our peace of mind that she is in the hands of professionals and we will be apprised of real time events and will also be able to take part in her health care decisions as they are unfolding. We rushed home from our trip to be with her in the emergency room, where we could give her the emotional support she needed while also helping the doctor figure out the best treatment options for her particular needs. Bottom line: at the Atria Briarcliff, we fell confident that our Mom will get immediate attention in a health care emergency situation, which is the primarily why she needs to be in Assisted Living in the first place. This peace of mind means a lot to us, and we have the highest praise for the competent and professional staff who are looking our for her welfare!

My one bedroom Apartment was way too too small for me I felt claustrophobic. Every thing else about Atria Crossroads was excellent.

Very caring and supportive environment. And good food. My mom is starting to have fun again.

I was impressed by how welcoming and pleasant everyone is. I like it here very much.

I helped my Aunt recently move into this property after checking out other properties in the area. She has only been there for a couple of weeks but she really likes their restaurant style food service and the fact she can find snacks 24/7 in their cute little Bistro. The food choices and quality are much better than where she was before. The property offers wonderful little alcove spaces with fireplaces and comfortable seating. They have a full activity schedule, and the staff are friendly and helpful. The property is very clean and offers a very comfortable and welcoming environment. Overall, a really great value and I believe my Aunt will be very happy here!