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Windsor Heights Transitional Assisted Living and Memory Care

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23311 Harvard Road, Beachwood, OH 44122

For pricing & availability:
(866) 374-4058
8.4
Review score
41 reviews
Add review
8.4
Review score
41 reviews
5 star
57%
4 star
24%
3 star
15%
2 star
2%
1 star
2%
See all reviews
8.7
Review score
1751 reviews
39 facilities
Windsor Heights Transitional Assisted Living and Memory Care
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Windsor Heights Transitional Assisted Living and Memory Care community exterior
1616 Photos available
11 Floor plan available
Windsor Heights Transitional Assisted Living and Memory Care in google map
street view of Windsor Heights Transitional Assisted Living and Memory Care

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Anonymous
-
Spouse or partner of resident/client
4.0
Windsor Heights Transitional Assisted Living and Memory Care
My husband was admitted to Windsor Heights with severe mobility issues following a hospital stay. He has made great progress with the assistance of physiotherapy and occupational therapy since his admission. The staff has been caring and friendly and he has enjoyed the morning activities a

About the facility
Windsor Heights Transitional Assisted Living and Memory Care

Windsor Heights features lushly manicured lawns and unique foliage that surrounds the community to offer residents a refreshing atmosphere when out on afternoon walks. The inviting community features neutral colors and stone accents to give the place a modern, yet homey feel. Windsor Heights is more than a memory care facility — it is a memory care community, dedicated to enriching the lives of residents diagnosed with Alzheimer’s disease and other dementias.

Residents love the calming, yet engaging environment filled with considerate care services and fun amenities. Plus, the area offers an array of activities for residents to enjoy. They can visit the Potter’s Field Memorial Park to enjoy some fresh air or picnic, the area’s various golf clubs to hit the putting greens, or drive 30 minutes west to visit the lively city of Cleveland. And, the area is conveniently located near hospitals, shops, and restaurants!

Unique, person-centered care empowers residents, improves quality of life, enhances dignity, honors choice, supports independence, and promotes positive well-being. The community’s unique, Montessori-based memory care program embraces six pillars of wellness to help residents cherish beloved memories while creating new, meaningful memories.

The dedicated staff offers well-rounded care that revolves around each resident’s unique routine and...

Read more

Senior living options offered

Memory Care

Pricing
for Windsor Heights Transitional Assisted Living and Memory Care

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Memory Care

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Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Arden Courts Chagrin Falls, A Memory Care Community community exterior
Arden Courts Chagrin Falls, A Memory Care Community

8100 E Washington St, Chagrin Falls, OH 44023

The Winfield at Richmond Heights outdoor common area
The Winfield at Richmond Heights

261 Richmond Rd, Richmond Heights, OH 44143

Rose Senior Living at Beachwood aerial view of community
Rose Senior Living at Beachwood

23611 Harvard Rd, Beachwood, OH 44122

8.4
Review score
41 reviews
8.4
Review score
41 reviews
5 star
57%
4 star
24%
3 star
15%
2 star
2%
1 star
2%
9.8
Review score
22 reviews
9.8
Review score
22 reviews
5 star
81%
4 star
9%
3 star
0%
2 star
5%
1 star
5%
9.0
Review score
66 reviews
9.0
Review score
66 reviews
5 star
60%
4 star
23%
3 star
8%
2 star
3%
1 star
6%
8.9
Review score
30 reviews
8.9
Review score
30 reviews
5 star
47%
4 star
40%
3 star
10%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Windsor Heights Transitional Assisted Living and Memory Care

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • No Sugar
  • Anytime Dining
  • Special Dining Programs
  • Gluten-free
  • Low / No Sodium
  • Guest Meals
  • Professional Chef
  • Vegan
  • Vegetarian
  • Room Service
  • Meals Provided
  • Pureed Meals

Room Amenities

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Garden View

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Transportation at Cost

Common areas

  • Indoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Meeting Room
  • Indoor Atrium
  • Barber Shop
  • Outside Patio
  • Central Fireplace
  • Butterfly garden / Hummingbird garden
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center
  • Jacuzzi
  • Game Room
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Live Well Programs
  • Activities Off-site
  • Happy Hour
  • Visiting Chaplain or Priest
  • Cooking Classes
  • Jewish Services
  • Gardening Club
  • Holiday Parties
  • Live Musical Performances
  • Sensory-based Programs
  • Christian Services
  • Visiting Rabbi
  • Educational Speakers / Life Long Learning
  • Light Therapy Programs
  • Walking Club
  • Catholic Services
  • Protestant Services
  • Activities On-site
  • Day Trips and Outings
  • Brain fitness / Dakim
  • Birthday Parties
  • Wii Bowling
  • Other Religious Services
  • Trivia Games
  • Intergenerational Programs
  • Stretching Classes
  • Men's Club
  • Art Classes
  • Reminiscence Programs
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Montessori Programs
  • Live Dance or Theater Performances
  • Dances
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Community Service Programs
  • Tai Chi

Reviews

for Windsor Heights Transitional Assisted Living and Memory Care

8.4Review score41 reviews
8.4
Review score
41 reviews
5 star
57%
4 star
24%
3 star
15%
2 star
2%
1 star
2%
Sunshine Retirement Living LLC
8.7
Review score1751 reviews39 communities
Write a review
A Place for Mom has scored Windsor Heights Transitional Assisted Living and Memory Care with 8.4 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Windsor Heights Transitional Assisted Living and Memory Care has 41 reviews with an average "overall experience" of 4.3 out of 5.
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.4
Care Services
4.3
Staff
4.4
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Windsor Heights Transitional Assisted Living and Memory Care with 8.4 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Windsor Heights Transitional Assisted Living and Memory Care has 41 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Logo for Sunshine Retirement Living LLC
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 41 reviews
Anonymous - Family/friend
Not Sure
October 21, 2025
4.0
Verified Review
Windsor Heights Transitional Assisted Living and Memory Care
My husband was admitted to Windsor Heights with severe mobility issues following a hospital stay. He has made great progress with the assistance of physiotherapy and occupational therapy since his admission. The staff has been caring and friendly and he has enjoyed the morning activities and dining experience. He has a spacious room where he can entertain visitors although there are other very nice spaces to sit with friends and family. He has been quite relaxed here and staff have taken good care of all his needs.
Anonymous - Family/friend
Memory Care
July 15, 2025
4.0
Verified Review
No smell facility with great inner courtyard and friendly staff who like to party.
Cleanliness - Individual rooms and residents are very clean, but carpets and upholster furniture in public spaces are often soiled. Quality of care - Care planning is excellent, but follow thru is sometimes lacking. However, as a focus of improvement, it has been getting better. Meals - with excellent attention to special diet. Activities - Scheduling is excellent, but execution is often lacking. Value for cost - No nickel and diming.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
3
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
May 22, 2025
1.5
Verified Review
Not a good fit for aggressive patients
They told me that's all they do is memory care....I believe he was there 3 days before they threw him out. They were not capable of handling anyone that had behavioral problems. That's there job so they told me. I really don't feel that any facility such as a memory care facility can handle an aggressive patient. It was quite a problem to find a place for him.
Larry S - Family/friend
Memory Care
January 15, 2025
5.0
Verified Review
Highly recommend
My wife loved it here and I would recommend it above all others! First off, the floors throughout the facility made it easier for the residents. Dementia patients have trouble when the floor tile or carpet is different. The building is shaped so that the residents can walk around the four hallways and it leads them back to where they started. They have a courtyard that visitors can take their loved ones outside and there is no fear of them walking away. There is a main TV room that some of the residents use. There is a second one that is quieter. They have a large activity room that is used daily for activities and parties that all family members and friends can attend. They only handle memory care patients and can recognize when there could be a problem. My wife would give big hugs to every staff member there. They have a quiet center near the main desk that some residents took advantage. They have the residents work together to grow their own plants. The food is incredible. They host a family support group that helped get through some difficult moments. I don't think everyone takes advantage of this, but it was so important.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
4
Meals & Dining
5
Anonymous - Family/friend
Memory Care
October 1, 2024
5.0
Good Experience
Whoever is working at the desk greets you when you enter. The caregivers do a good job caring and interacting with the residents. Some caregivers to your concerns. They have on site maintenance which is helpful. Only weak point is laundry. All clothing and bed spread, towels are labeled, but some go missing. However there has been some improvement in the area.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
5
Frederick Lange - Family/friend
Memory Care
September 12, 2024
3.0
Clean and excellent meals. High staff turnover and lax activities
The facility and resident room are kept clean. Hygiene of the resident is good. Meals are excellent. High staff turnover is concerning. The activity calendar is good but it is not always adhered to by the staff. On weekends, staff children are present and they distract the staff from resident care and raise infection concern. At admission, nursing agreed to aid resident in wearing a CPAP mask and to use a bedside potty at night. This has been difficult to implement consistently every night. Still waiting for the resident's room window to be switched from curtains to more sanitary blinds as promised.
Cleanliness
5
Friendliness
4
Value for Cost
2
Care Services
3
Activities
4
Staff
3
Meals & Dining
5
Larry - Family/friend
Memory Care
August 1, 2024
5.0
Verified Review
Windsor Heights Transitional Assisted Living and Memory Care community
Our loved one came from [community name removed] and has now spent the past several months at Windsor Heights in Beachwood. They were terrific there I would really recommend Windsor Heights for any dementia or Alzheimer patient. All they do is those diseases. The experience has been fantastic and the food is fantastic which is a plus. In addition, they have a family support group that meets every month that I was able to take advantage of. The facility would always check on how I was doing
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Kelly - Family/friend
Memory Care
May 8, 2024
5.0
Verified Review
Highly recommend Windsor Heights
We chose Windsor Heights because of the engagement of the staff with the residents and the cost. The entire team was great from beginning to end. I would highly recommend them. I referred a close friend of mine to you and they move their love one to Windsor as well (but he passed away shortly after the move)
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Beth - Resident/client
Memory Care
April 23, 2024
1.0
Verified Review
Dementia care is not attended tonhere
Having an elder with dementia you need to trust where you place them. WINDSOR HEIGHTS IS NOT THE PLACE. if residents can get out 2x and not be found until almost to Green Rd.. something is wrong with the quality of care and those that are in charge of running this home.
Cleanliness
3
Friendliness
2
Value for Cost
1
Care Services
1
Activities
2
Staff
1
Meals & Dining
3
Kim R - Family/friend
Memory Care
March 4, 2024
4.0
Verified Review
Windsor Heights
The staff is open to answering questions, the activities are very engaging, and the facility is kept clean. I would definitely recommend Windsor Heights to those looking for memory care.
Cleanliness
5
Friendliness
4
Value for Cost
5
Care Services
4
Activities
5
Staff
4
Meals & Dining
4
BG - Family/friend
Memory Care
December 13, 2023
4.0
Verified Review
Review for Windsor Heights Transitional Assisted Living and Memory Care
Windsor heights feels safe. They deal with same group of people dealing with same symptoms. Community is welcoming and clean.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Memory Care
July 21, 2023
4.0
Verified Review
Our family's experience
The only way they can make improvements is to have more staff, but I doubt that is possible.
Cleanliness
3
Friendliness
4
Value for Cost
3
Care Services
3
Activities
4
Staff
4
Meals & Dining
2
Tammy Smith - Family/friend
Memory Care
June 22, 2023
5.0
Verified Review
Dad is Thriving
Three observations: 1. The staff is not overtly friendly but they are amenable, cheerful, and responsive. 2. When my dad was receiving care at home from my mother, she was about killing herself to give him excellent care and was guilt-ridden about making the decision to put him into residential nursing care. The plain fact is that my dad is thriving at Windsor Heights. Mom visits every day. It's a win-win. 3. It is sad to see so FEW residents receiving visitors!!!!!
Cleanliness
5
Friendliness
4
Value for Cost
5
Care Services
5
Activities
3
Meals & Dining
5
Dennis M - Family/friend
Memory Care
May 31, 2023
5.0
Excellent Care in a Loving Environment
I can’t praise Windsor enough for the loving and high level of care my wife received at the facility. I always had a piece of mind when I was not with my wife, that she was safe and was receiving the same level of care even though I wasn’t present. I highly recommend Windsor for the care of your loved one!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Amanda B - Family/friend
Memory Care
February 3, 2023
5.0
So far so good!
My loved one moved in a couple months ago and our experience has been very pleasant! Staff are all very friendly and there are a lot of activities the residents can participate in. I was very nervous about putting my mom into memory care because of horror stories I have heard, but this was not the case here. My mom has thrived here and all my nerves were for nothing. If you are on the fence, don’t be, it was a great decision we made!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Emma L - Industry reviewer
Memory Care
December 5, 2022
5.0
Great community!
Windsor Heights is a very nice community for any residents who have any sort of a memory impairment. Unlike places in the area that have a memory care unit, Windsor Heights specializes in it. They have residents in very early stages, all the way to very high care. You know if you choose Windsor Heights m, your loved one is in great hands!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Toured community
Memory Care
November 30, 2022
5.0
Nice community!
I toured here about a week ago and the community is very clean and very homey. This is not like your typical larger communities where memory care tends to be an after thought and lost in the shuffle. This community focuses on Memory Care, and it shows! Do yourself a favor and skip the larger communities in favor of this charming home!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Anonymous - Toured community
Memory Care
November 22, 2022
5.0
Very nice community!
I was very impressed with Windsor Heights when I toured. The sales woman was very kind and had a lot of patience with all the questions I asked. The staff seems like they really care about the residents well being, and the community smelled and looked very clean. I will be bringing back my family to tour before we make a final decision, but this is at the top of my short list.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
anonymous - Toured community
Memory Care
November 1, 2022
4.0
Verified Review
Tour experience
The location of Windsor Heights would have worked out great for me. I was favorable impressed with the facility, I like the fact that it only focuses on memory care. I ended up touring another place that was further away and just felt that facility was going to be the best fit for my loved one.
Dennis M - Family/friend
Memory Care
September 21, 2022
5.0
It was a very good experience for my wife and myself as her caregiver.
I used the facility for my wife who suffers with Parkinson’s and dementia, for respite care while I was traveling for work. The staff took wonderful care of her while I was away and I will be using their facility again soon.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Viewing 1-20 out of 41 reviews

Neighborhoods
around Windsor Heights Transitional Assisted Living and Memory Care

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Ohio’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Ohio’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Windsor Heights Transitional Assisted Living and Memory Care

Windsor Heights Transitional Assisted Living and Memory Care offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Windsor Heights Transitional Assisted Living and Memory Care 8.4 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (216) 839-1300 to reach a resident at Windsor Heights Transitional Assisted Living and Memory Care.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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