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245 West St, Milford, MA 01757
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Anonymous
-
Child of resident/client
5.0
Honest evaluation
According to my mom, The food service is not very good. Over the last several months there has been some cost cutting measures that have affected the food service.
The activities director was let go some time ago and has not been replaced with someone who measured up to her. Mom says after she left, activities have really dropped off. She also thinks morale is down a bit.
About the facility The Residence at Whitcomb House
Make yourself at home in the warm, welcoming community of Whitcomb House in Milford, MA, where abundant amenities and thoughtful features provide comfort and convenience. Our Assisted Living residents enjoy regular live entertainment as well as several family events throughout the year. Imagine an apartment home with no cooking, cleaning or maintenance” and friends next door. That's what residents find at Whitcomb House, where they can socialize in living rooms with warm fireplaces and comfortable furniture. Three chef-inspired, restaurant-style meals are served daily in elegant, sun-filled dining rooms so residents can enjoy making conversation over delicious meals. Visiting family and guests are always welcome. Residents who enjoy doing their own cooking will appreciate our country kitchens that offer space to bake signature recipes. We offer residents a vibrant lifestyle that encourages health and independence through innovative recreational, educational, health and wellness programs. Whitcomb House provides a level of care that allows residents to remain as self-reliant as possible while living in a supportive environment.
Senior living options offered
Assisted Living
Pricing for The Residence at Whitcomb House
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at The Residence at Whitcomb House
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The Residence at Whitcomb House
245 West St, Milford, MA 01757
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6.8
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49 reviews
6.8
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Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at The Residence at Whitcomb House
Healthcare Services
- Staffing & Ancillary Services
- High Acuity Care
- Memory Care
- Incontinence Care
- Non-Ambulatory Care
- Medication Management
Meals & Dining
- Low / No Sodium
- Guest Meals
- Professional Chef
- Restaurant Style Dining
- Room Service
- Gluten-free
- International Cuisine
- Vegetarian
- Meals Provided
- No Sugar
Room Amenities
- Kitchenette
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Handicap Accessible
- Wi-Fi/high-speed internet
- Air Conditioned
- Ground Floor Units
- Cable or Satellite TV
- Garden View
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Transportation at Cost
- Property Convenient to Public Transit
- Resident Parking Available
- Uncovered Parking
- Complimentary Transportation
Pets
- Cats Allowed
Common areas
- Indoor Atrium
- Meeting Room
- Barber Shop
- Indoor Common Areas
- Beauty Salon
- Library
- Central Fireplace
- Outside Patio
- Outdoor Common Areas
- Private Bath
- TV Lounge
- Butterfly garden / Hummingbird garden
Recreational areas
- Piano or Organ
- Arts and Crafts Center
- Movie or Theater Room
- Jacuzzi
- Raised Garden Beds
- Game Room
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
- Grocery Shopping and Errands
Languages spoken
- English
- Portuguese
- American Sign Language
- Spanish
Activities
- Live Musical Performances
- Birthday Parties
- Wine Tasting
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Other Religious Services
- BBQs or Picnics
- Day Trips and Outings
- Art Classes
- Community Service Programs
- Educational Speakers / Life Long Learning
- Brain fitness / Dakim
- Trivia Games
- Devotional Activities Offsite
- Yoga / Chair Yoga
- Devotional Activities On-Site
- Visiting Rabbi
- Christian Services
- Book Club
- Protestant Services
- Catholic Services
- Current Events Club
- Happy Hour
- Walking Club
- Cooking Club
- Karaoke
- Activities Off-site
- Holiday Parties
- Live Dance or Theater Performances
- Activities On-site
- Dances
- Intergenerational Programs
- Stretching Classes
- Gardening Club
- Cooking Classes
Reviews
for The Residence at Whitcomb House
Write a review
A Place for Mom has scored The Residence at Whitcomb House with 6.8 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Residence at Whitcomb House has 49 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.5
Friendliness
4.4
Care Services
4.3
Staff
3.7
Meals & Dining
3.0
Activities
4.2
Value for Cost
4.4
A Place for Mom has scored The Residence at Whitcomb House with 6.8 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Residence at Whitcomb House has 49 reviews with an average "overall experience" of 4.3 out of 5.
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1-20 of 49 reviews
Anonymous - Family/friend
Assisted Living
October 31, 2024
Review for The Residence at Whitcomb House
I would tell a friend to avoid it. They can improve on many things. They have horrible nursing staff, the Director is very unkind.
Anonymous - Family/friend
Assisted Living
August 1, 2024
Honest evaluation
According to my mom, The food service is not very good. Over the last several months there has been some cost cutting measures that have affected the food service.
The activities director was let go some time ago and has not been replaced with someone who measured up to her. Mom says after she left, activities have really dropped off. She also thinks morale is down a bit.
Sue - Family/friend
Assisted Living
October 16, 2023
Review for The Residence at Whitcomb House
A big selling point for them was not having "tiers of care" and different prices. Unfortunately, the one level of care they do have is not what our loved one deserves, and needs.
Response from The Residence at Whitcomb House
October 20, 2023
Sue, we always appreciate those who take the time to share their experiences with our community. We love working with families to provide compassionate service and an environment that supports the needs of our residents. Our community carefully details what our all-inclusive care provides and sees it as a wonderful benefit to help families budget for assisted living. While not able to provide the enhanced level of care your family member needed and more commonly found in a skilled nursing setting, we do hope that the help we extended provided a measure of guidance in your search.
Anonymous - Family/friend
Assisted Living
April 27, 2023
Our Experience
I would say that the leaders and staff know their jobs, and do make an effort to provide a comfortable environment for the residents. It appears to be best suited to residents who have some degree of autonomy. Seems a little pricey now since new management took over a few months ago and prices increased.
anonymous - Toured community
Assisted Living
February 21, 2023
Tour experience
I toured with Residence at Whitcomb House and it was a great experience! The staff were all so friendly and really cared.
They were great with their follow-up, even after we chose another facility. My loved one fell and they still call to check in on her.
anonymous - Toured community
Assisted Living
August 10, 2021
My review of Whitcomb House
Our family had an in person tour and there were still some covid restrictions but we were able to tour a lot of the facility.
Response from The Residence at Whitcomb House
May 25, 2022
Hi! Your review is thoughtful and we are happy to receive all the feedback. We will definitely address your review with all our staff. We especially appreciate you pointing out your concerns.
anonymous - Family/friend
Assisted Living
April 23, 2021
MY review of Whitcomb House
The staff members are all very nice, and the care services are good. The staff are accommodating and the community is kept clean. We receive a newsletter that shows all the activities they are offering.
Response from The Residence at Whitcomb House
April 24, 2021
Thank you so much! We appreciate your feedback and kind words!
Anonymous - Family/friend
Assisted Living
December 29, 2020
Review of Whitcomb House
We decided to go with Whitcomb House because of the professionalism of [name removed] , the cleanliness of the facility and the use of the PACE program for financial and medical assistance. No other facility provided the guidance and assistance with both the financial and medical aspects. We were able to relocate my father from Maine to MA in just 1.5 weeks during a pandemic. We truely could not have moved him that quickly and smoothly at any other facility. For that we are thankful!
Response from The Residence at Whitcomb House
May 25, 2022
Thank you so much for your review! We appreciate your feedback!
Maryann Lynch - Family/friend
Assisted Living
August 24, 2020
A great place for seniors
i cannot express my gratitude enough to all the staff here especially when covid hit. It amazes me how you have been able to keep my mom and the rest of the residents from getting this virus! You are doing a wonderful job! My mom has lived here for over 2 yrs now and is very happy which makes me very happy. I live out of state and really appreciate the e-mails everyday, they are informative and funny (chuckle of the day) and I love all the pictures.keep up the great work!
Response from The Residence at Whitcomb House
May 25, 2022
Thank you so much for taking the time to send in your review! We appreciate your feedback!
Joseph S. - Resident/client
Assisted Living
August 20, 2020
Review of Whitcomb House
I am very satisfied I am at this place. I find the staff and workers are very good to me. I have no complaints about anything.
Response from The Residence at Whitcomb House
May 25, 2022
Hi Joesph! We're so happy to hear you had a great experience with us. Thank you for your feedback!
Carol Garber - Resident/client
Assisted Living
August 20, 2020
Review of Whitcomb House
I couldn't be at a better place! [name removed], "our leader" is a super person administrator! We are one of few who haven't had any cases of the virus! He also is attentive to residents' mental health. He surrounds himself with knowledgeable people to answer to our needs. From the kitchen to walks, activities are mentally stimulating. His door is always open. He's open to feedback. My son's "daughter" in Law have no worries about me. Have peace of mind now that I am here!
Response from The Residence at Whitcomb House
May 25, 2022
Hi Carol! Thank you for taking the time to review us. We really appreciate your detailed review and how much you've enjoyed staying at Whitcomb!
Rich Gleason - Family/friend
Assisted Living
August 20, 2020
Review of Whitcomb House
The people who work at and run Whitcomb House are incredibly caring and professional. They take care of my mom as family. The community of residents are a delight! Facility is clean and accommodating for older people with mobility considerations. COVID FREE as of [date removed]!!!
Kevin O'Conell - Family/friend
Assisted Living
August 19, 2020
Review of Whitcomb House
I am very grateful for the level of care that Whitcomb House and executive director [name removed] provide to my family member. I felt this way even before the coronavirus pandemic. They are the first-class facility and take great pride in providing excellent care. Additionally, they have managed to keep my family members safe during this health crisis and Whitcomb House has sent out daily emails to reassure us. I feel very fortunate that my family member is a resident of Whitcomb House.
Ann Goodell - Family/friend
Assisted Living
August 19, 2020
Review of Whitcomb House
My mother has been a resident here now for over 2 years and my siblings are I are very impressed with Whitcomb House. The facility is spotless, the grounds are beautiful and the staff is very friendly and caring individuals. According to my mother, the food is good and she enjoys her meals. It has a very homey atmosphere and we are fortunate to have found this place for her.
Linda Casey - Family/friend
Assisted Living
August 14, 2020
Review of Whitcomb House
The staff at Whitcomb House does a wonderful job taking care of residents, making sure they are safe and happy, and keeping them thoroughly engaged in living. In addition, families are kept informed of everything that therapies at Whitcomb and is encourages to participate. This is a wonderful and caring environment.
Anonymous - Family/friend
Assisted Living
August 14, 2020
Review of Whitcomb House
The dedication and commitment of the Whitcomb Gouse (WH) team is amazing. Their commitment to keeping all residents healthy and engaged during this pandemic is unsurpassed. WH took the initiative early in March, well before State and Federal guidance were issued, to quarantine and discontinue outside visitors; while this measure seemed drastic at the moment it provided to be lifesaving. To date, there have been no cases of COVID at WH. The WH team was selves in their commitment to keeping residents safe and limited their own contact with the others to ensure they remained healthy and safe to provide care to residents. The WH team was creative and innovative in keeping residents and families engaged and in contact. Daily email and Facebook updates, video calls, well through our car parades, outside visits with detailed stay safe precautions. Visitation precautions have relaced a bit to allow families in-room visits with loved ones however it is clean WG continues to be on alert and ready to be proactive to change the pandemic landscape.. Whitcomb House is truly a five-star community.
Susan Hansbury - Family/friend
Assisted Living
August 11, 2020
Review of Whitcomb House
Whitcomb staff (from top to bottom) have been great, especially under the current circumstances. Being in this line of business must be tough for all of the staff during these times and they continue to go above and beyond. The majority have a sense of responsibility to not only their residents but to the families; they do a great job of keeping the lines of communication open. I thank them for all they do!! (The only reason I did not give them 5 stars is that in my opinion, with anything one does, there is always room to do more or do better. This by no means is a negative rating it just leaves the door open to do even more good things!!)
Ken Garber - Family/friend
Assisted Living
August 11, 2020
Review of Whitcomb House
Kudos to the staff at Whitcomb House — they kept the residents safe throughout this pandemic. They provided community, and they made it upbeat for the residents — Job well done!!
Anonymous - Family/friend
Assisted Living
June 1, 2020
Whitcomb House
Whitcomb House could improve on communication surrounding my father's care. They did a poor job with managing on any type of health needs. My father's own doctor has said she is frustrated with the lack of communication on the part of the community staff. For example, during the Covid-19 pandemic, it has been a nightmare. My father who is blind and deaf has been unable to leave his small room for several weeks. He was stationary for so long it was becoming detrimental to his health. They have not done a good job with communicating about about what they are doing to prevent the spread of Covid-19. They have only recently required staff to wear masks or protective gear; other communities have did so a while ago. I ask them to check on him and they say they are, but based on what my father is telling me, they do not seem to actually be doing so. We are also not allowed to see him at all and they have done little to accommodate for social distancing guidelines. Even before Covid-19, I had to request they come in and clean his restroom as they were not actively cleaning it when it needed.
If you cannot advocate for yourself, it is not a good place.
Anonymous - Toured community
Assisted Living
January 29, 2020
Clean, warm, cozy and so peaceful and quiet. I liked this facility very much. Pricing is good compared to others. My only hesitation is the lack of a memory care unit. I worry if my mother's dementia worsens that she may have to be moved again. I am still seriously considering this facility, though, because of how clean it is. Spotless attention to detail.
Neighborhoods around The Residence at Whitcomb House
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.
Frequently Asked Questions about The Residence at Whitcomb House
The Residence at Whitcomb House offers Studio and Semi-Private. Learn more.
A Place for Mom has scored The Residence at Whitcomb House 6.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (508) 634-2440 to reach a resident at The Residence at Whitcomb House.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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