12 Oaks Senior Living

[name removed] and his staff are great!

The management has changed from when Mom first moved in - not sure why. Other than that haven't really had any problems. The staff that takes care of my Mom (MC) have been great- no complaints at this time

The apartment is very clean, all caregivers have been very friendly, caring and supportive, food has been very good. I would recommend them to others who are searching for a place for their loved one.

I'd say it's a wonderful place. The staff is attentive to the residents. I would recommend the Broadmoor to others. I enjoy going there to be with my mom and watch her in the many activities they have.

Beautiful facility, clean, fresh smelling, neat, lovely staff. Loved the open snack area for the residents. The bedrooms were lovely and had a good floor plan. I know little I know about the place, but from my first impression, it looks like a great place to have a loved one. I have seen a couple of facilities and this one by far is one of the nicest. I saw staff loading residents onto a bus for, I assume, a field trip and the staff were caring and careful with the residents. The residents appeared clean and well cared for. As for cost, it may be out of my reach, but for someone with the means, I wouldn't hesitate to hire this facility.

[Name removed] was friendly and very helpful. She listened to my questions and concerns and gave thoughtful answers based upon my dad’s situation. The facility was clean and welcoming.

Great place. Was very clean. Staff was friendly. The place was very quiet which was nice. Residents were walking around and seemed to be happy. Although I didn’t ultimately choose Mercer Terrace it was high on my list and would recommend touring to see if it fits your loved one’s life style.

They are a wonderful community of people. The staff will do everything they can for families, in a caring way. I would recommend to others. It's a great place and another asset is if you would like your loved one close by you for families in the mid county or Port Arthur surrounding area.

Senior have everything they need at the facility. I would recommend.

The entire team is outstanding. Special shout out to [name removed! I would highly recommend to others looking.

Everyone seems very professional and helpful. It's a smaller place so they get to know the tenants.

Everything would be a 5 their great. like the activities they have planned for the residents each day. How they make the new residents feel welcome by providing them a welcome gift with some of the things they like also the meals that are prepared are freshly made each day by a chef. And the constantly check on my dad make sure he's ok and keep his room and clothes clean

They truly care and love their jobs. I would recommend to others.

5 on all accounts! Amazing facility!! Incredible staff!! The thing I love most is that the staff is exceptional from the top office managers, to the aides who care for my mom, to the lunch personnel. All are top notch, which of course makes our family rest easy knowing mom is being care for with respect and compassion. Yes I highly recommend Rosefield Court to anyone!

They are very knowledgeable very friendly and always ready to help. Amenities are great and many to choose from. Apartment sizes are small so you don't need much. Everything is free like laundry everything is free. Movie night, exercise classes, trivia game nights, so much more.

We looked at several and Bradfield Terrace was the best by for. The staff was great, the food is good you always give them different choices to choose from, you have different activities to chose from and the staff is good they treat them like family

What we like the most about the community is the cleanliness and the friendliness of the staff. We also like the activities and the special events like visiting musicians, and holiday plans for community to enjoy. Yes, we would recommend Emerson South Collins to other families based on the experience.

[name removed] is the very best and so helpful. The place is clean and smells good. Everyone was very friendly and helpful while we were there and they seem to try to provide as many activities as possible.

The staff seem genuinely concerned with the well being of the residents. Response to questions and requests has been timely and mainly positive. The services that they provide fulfill their promises and are delivered when expected. The facility is clean and easy for the residents to navigate. My brother has repeatedly told me how happy he is to be there. Hope this helps. Thanks for your role in this placement.

I loved the place, well kept and the atmosphere was calm and peaceful. [name removed] was very patient, nice and informative. All of my needs would be met here. Emerson is at the top of my list when I make my decision.