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The Haven and The Laurels in Stone Oak
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reviews","overallRatingCounts":[{"rating":5,"count":41,"percentage":56},{"rating":4,"count":24,"percentage":33},{"rating":3,"count":5,"percentage":7},{"rating":2,"count":1,"percentage":1},{"rating":1,"count":2,"percentage":3}],"topTenReviews":[{"reviewTitle":"Highly recommend","reviewContent":"We have been very satisfied with the experience at The Haven and The Laurels in Stone Oak!\nThe staff has been very caring and supportive. \nHighly recommend this facility to others.","reviewerDisplayName":"Kathy","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our experience ","reviewContent":"Food needs some improvement. It is good and tastes ok, just needs more variety and much better presentation. However, based on the experience we have had, we would definitely recommend this community to other families. The facility is nice and clean and the staff are very caring and sweet. Food needs a little work but other than that I am very glad we chose this facility.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A True Haven","reviewContent":"The Haven Memory Care facility is such a lovely place. It is always clean and fresh-smelling, and the staff is friendly, welcoming and knowledgeable. The care they show the residents is compassionate, personalized and attentive. The Executive Director is clearly experienced, and her leadership is evident in the exceptional way this facility operates. As a frequent visitor, I can honestly say I’m always impressed by what I see. If I were looking for a memory care facility for my loved one, I would definitely recommend The Haven.","reviewerDisplayName":"Susan D","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Grateful for outstanding care and compassion","reviewContent":"We have been very pleased with the Havens and the Laurels. The staff has been great! They are caring, understanding and patient during a difficult transition. My mom is well cared for and content here. ","reviewerDisplayName":"Todd T","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Haven and The Laurels in Stone Oak","reviewContent":"I would say that overall it is a nice place. Therapy nursing staff are quite good and caring. The food however leaves much to be desired. When my mom first moved in it was wonders it now it is fair at best.\n\nMy sister resides at Sodalis Stone Oak in SA and when I compare both places they stack up to be quite similar.\n\nThe major difference is that The Laurels charges $5 per meal to bring it to the patient's room while at Sodalis it is a choice and nothing extra is charged.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Haven and The Laurels in Stone Oak","reviewContent":"I would recommend to others.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"Yes, I would definitely recommend the facility. \n\nI was not able to visit since I live out of town. But my sisters in law got to know the staff who took care of Mom. They thought everyone loved what they did for a living and took great care looking after Mom. \n\nThe meals were good. The staff were very patient when trying to make sure Mom ate enough. \n\nWe appreciated how clean and bright the facility was. Housekeeping did a wonderful job. \n\nMy husband had POA. Staff was very careful to keep him updated every step of the way. They were very good at letting us know what we could do to help them meet Mom's needs. \n\nShe wasn't in your care for a very long time. But, we are grateful and confident that we made the best decision possible when selecting the Haven to look after Mom. ","reviewerDisplayName":"Tina","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Good Choice","reviewContent":"Overall, it's a nice place. Mom seems happy there. \n\nThe word I get from mom about the food is that several ladies complain that the food is always the same thing. The menu doesn't seem to change much. And sometimes on certain occasions they don't serve enough. On Mother's Day mom said that everything was just normal, nothing special...except a VERY small portion dessert (about 4 bites). That was very frustrating to me.\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Warm and Cozy Atmosphere ","reviewContent":"The Haven is a very warm and cozy environment that has a good staff to resident ratio. They engage the residents no matter where they are on their dementia journey. The staff is caring and communicate about any issues or concerns. They work hand in hand with hospice to insure physical/ health issues / medications / cleanliness are routinely tended to and administered properly. I personally struggled with putting my Mom in a care facility, but The Haven staff has provided the right level of care and comfort for my Mom. I cannot imagine her being at any other facility.\n\nAlso, the Haven is a certified partner with VA home assistance program, which means for qualifying veterans and their spouse they provide a housing stipend that helps offset the cost. ","reviewerDisplayName":"A Hodges","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Haven and The Laurels in Stone Oak","reviewContent":"It is a great facility that has taken good care of my mom and I'd recommend it to any family that's looking for someone to care for their loved ones. \n\nThis facility doesn't feel or look like a nursing home or memory care facility. You can tell there was a lot of thought and love put into making the facility feel like a community so the residence feel at peace and at home. ","reviewerDisplayName":"Jennifer ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Five Star Senior Living","slug":"five-star-senior-living-359","averageReviewScoreDisplay":9.1,"communityCount":139,"reviewCount":4417}},"communityName":"The Haven and The Laurels in Stone Oak","leadgenCompleted":false}
100611
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575 Knights Cross Dr, San Antonio, TX 78258
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<p>Find high-quality assisted living, memory care, and respite care in a homelike environment at The Haven & The Laurels in Stone Oak, a Five Star Senior Living community. Our familiar, residential architecture greets you into our updated interiors featuring dark leather and ornate wood furnishings that create a refined sense of warmth where your loved one will find the care they need in the capable hands of our caregivers.</p>
<h3>Community Amenities and Services</h3>
<p>Our dedicated staff is available around the clock to give your loved one the personalized care they need. We can provide a wide range of services, including assistance with activities of daily living (ADLs), medication management, diabetic care, and more. And with housekeeping and laundry taken care of, your loved one can enjoy their retirement to the fullest.</p>
<p>Inside our expansive, restaurant-style dining room, pre-arranged table settings await when you sit to enjoy an internationally inspired dish. After great meals, residents have a multitude of opportunities for relaxation and entertainment. Explore our inviting common spaces and stretch of main street shops, like our beauty salon. If you’re seeking excitement and exploration, join in one of our cooking or art classes, happy hours, or educational presentations from guest speakers that promote lifelong learning.</p>
<h3>Living Arrangements</h3>
<p>Our studio, one-bedroom, and two-bedroom apartments come in a variety of floor plans to create the right fit for your loved one. Each unit can come equipped with wheelchair-accessible features and kitchenettes.</p>
<h3>Care Types Offered</h3>
<p>The Laurels provides <em>Type A and B assisted living</em>, while The Haven provides <em>Type B assisted living</em>. In the state of Texas, these terms are defined as follows:</p>
<p><strong>Assisted Living Facility</strong><br>
A facility that provides personal care services and administration of medication to 4 or more residents. Assisted living facilities can accept residents with dementia and/or Alzheimer’s. There are 3 types of assisted living facilities:</p>
<p><u>Type A</u>: A facility that may provide room and board to residents who are physically and mentally capable of evacuating the facility unassisted.<br>
<u>Type B</u>: A facility that may provide room and board to residents who need assistance evacuating, are incapable of following directions under emergency conditions, require staff attendance during nighttime sleeping hours, and require assistance transferring to and from a wheelchair.<br>
<u>Type C (Adult Foster Care)</u>: 4-bed facilities that meet the minimum standards and rules for enrollment in the Department of Aging and Disability Services’ Adult Foster Care home program. The facility provides supervision and personal care services to residents.</p>
<p><a rel="nofollow" href="https://apps.hhs.texas.gov/ltcsearch/providerdetail.cfm?pid=101554&protype=Assisted%20Living&subtype=TYPE%20A&lang=EN">The Laurels Inspection Reports I</a><br>
<a rel="nofollow" href="https://apps.hhs.texas.gov/ltcsearch/providerdetail.cfm?pid=101354&protype=Assisted%20Living&subtype=TYPE%20B&lang=EN">The Laurels Inspection Reports II</a><br>
<a rel="nofollow" href="https://apps.hhs.texas.gov/ltcsearch/providerdetail.cfm?pid=101357&protype=Assisted%20Living&subtype=TYPE%20B&lang=EN">The Haven Inspection Reports</a></p>
<h3>Related Articles</h3>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/respite-care">Respite Care</a><br>
<a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-vs-home-care">Assisted Living vs. Home Care</a><br>
<a href="https://www.aplaceformom.com/assisted-living/texas/san-antonio">Assisted Living Facilities near San Antonio, TX</a></p>
<p>Find high-quality assisted living, memory care, and respite care in a homelike environment at The Haven & The Laurels in Stone Oak, a Five Star Senior Living community. Our familiar, residential architecture greets you into our updated interiors featuring dark leather and ornate wood furnishings that create a refined sense of warmth where your loved one will find the care they need in the capable hands of our caregivers.</p>
<h3>Community Amenities and Services</h3>
<p>Our dedicated staff is available around the clock to give your loved one the personalized care they need. We can provide a wide range of services, including assistance with activities of daily living (ADLs), medication management, diabetic care, and more. And with housekeeping and laundry taken care of, your loved one can enjoy their retirement to the fullest.</p>
<p>Inside our expansive, restaurant-style dining room, pre-arranged table settings await when you sit to enjoy an internationally inspired dish. After great meals, residents have a multitude of opportunities for relaxation and entertainment. Explore our inviting common spaces and stretch of main street shops, like our beauty salon. If you’re seeking excitement and exploration, join in one of our cooking or art classes, happy hours, or educational presentations from guest speakers that promote...</p>
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