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The Grande at South Portland
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They walk you through the process and explain how it works. The housekeeping and laundry are done once a week for the residents. Excellent service and great staff! [Name removed] is awesome to talk to about any issues and very quick with an answer. The food is very good and each resident has $750 to spend on food every month that is incorporated in the cost of Assisted Living. Also, there is a plan called Sound that you can put in place for people with dementia issues. It helps them with dealing with dementia issues and keeps their mind occupied to help them. I would highly recommend The Harbor Chase of South Portland to anyone who has a parent going through these problems like dementia. Everything is included, which helps us incredibly!","reviewerDisplayName":"Rossanne","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Beautiful Home, Caring Staff","reviewContent":"Things have been going much better now for several months. Facility is one of if not the best in the area. Staff is very friendly and attentive. (My brother moved into HC in Feb 2022 when they had been open only 4 months, so we experienced some growing pains, staff shortages, and miscommunications.)","reviewerDisplayName":"Patrick S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great Options","reviewContent":"Great options to take the shuttle bus. Creates an environment to promote socialization, specifically the bar.","reviewerDisplayName":"DK","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Perfect Place For Mom","reviewContent":"Very attentive to my loved, one every time my mom falls they have openly communicated with me. They are very open and honest with what is going on with my loved one. I would recommend them highly. The residents get 3 meals a day, they have choices to choose room and have the option to eat in their room or in the dinning area.","reviewerDisplayName":"Anonymous ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great facility","reviewContent":"For someone looking for light assistance or moderate help, I think it is an amazing facility. My loved one does need the highest level of care so my opinion is a bit jaded, but they really have been wonderful. It is a brand new facility and is super clean. The staff really are helpful, [name removed]] the admissions director especially was amazing and made the whole move in process easier. I would absolutely recommend HarborChase of South Portland to other families.","reviewerDisplayName":"Colin ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"I would ask for better personal care ","reviewContent":"The staff is great here, I really like them. They work very hard. The facility is clean. They provide good meals. They do offer a good variety of activities. I especially like that they take the residents outside on the deck for exercise. They have live music performers come in and Zumba class. My sister really enjoys the music from both. The memory care unit really seems to be short staffed, though. We've had to call about a couple of concerns and the response time is not timely. My sister's room is pretty clean, but could be better. Especially the shower. They do have a hairdresser that comes in and offers services for an additional fee, if you'd like. She called and introduced herself when my sister first moved in. She offered her services, but we declined as we felt it wasn't needed. We've had a couple issues with the finance office that we are still trying to get worked out. We've been charged for salon services (which we had already declined) twice so far, so we had to call about that and are still waiting. Also, the facility offered to pay for the moving company/expenses when we moved her in. The day of, the moving company didn't want to wait for payment and the business office said it's something they pay but not the day of. We ended up paying for it out of pocket and were told by the finance office that we'd be reimbursed, but are still waiting on that reimbursement also. I don't want it to seem like I'm giving a bad review or don't recommend them. I just want people to be aware of the issues we've had so that it might help them. Overall, I would recommend the facility for assisted living, but probably not memory care. Mostly due to the short staffing.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Beautiful facility - definitely designed for people with deteriorating memory issues ","reviewContent":"For the memory care: if you're loved one is capable of taking care of their own space for the most part, then it's a good fit. They do not seem to go in and make sure my mom has showered everyday. She forgets to, which is why she is in memory care - so that's one of our bigger complaints. Other than that, her room is clean, but that may be on account of herself. They do make sure her she's getting her meals and medication(s), but the hands-on care may be a result of my mom refusing care. For the most part they are taking good care of her.","reviewerDisplayName":"Anonymous ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"They are good, again are working on turnover and once situated will be a much better place.\nThey are doing great job with taking care of my dad.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Bridge Senior Living","slug":"bridge-senior-living-7885","averageReviewScoreDisplay":8.6,"communityCount":32,"reviewCount":1305}},"communityName":"The Grande at South Portland","leadgenCompleted":false}
1450109
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25 Country Club Rd, Portland, ME 04106
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04106
Portland
ME
null
2024
We are proud to introduce The Grande at South Portland, where you can experience the luxury Maine senior living you desire with the professional care you need.<br>Bridge Senior Living has been proudly serving the residents of since 2019, and now, more Portland-area residents can experience our professional care and superior hospitality at The Grande at South Portland, where our team is committed to delivering a level of service that not only meets but exceeds the expectations of those we serve. <br>Our goal is to be an inspiring presence in our residents’ lives, stimulating their minds, bodies, and spirits through enriching and fulfilling experiences. At our core, we’re about creating an environment where every moment is an opportunity to make life more vibrant and meaningful.<br>We work to elevate our residents’ lives through thoughtful services, modern amenities, and a range of invigorating experiences. Whether it’s through our multiple onsite gourmet restaurants, our fully-equipped and professionally designed fitness center, our beautiful living areas, or our calendar of experiences, The Grande at South Portland offers luxury senior living you desire with the professional care you need.<br>Schedule a visit with us today.
We are proud to introduce The Grande at South Portland, where you can experience the luxury Maine senior living you desire with the professional care you need.<br>Bridge Senior Living has been proudly serving the residents of since 2019, and now, more Portland-area residents can experience our professional care and superior hospitality at The Grande at South Portland, where our team is committed to delivering a level of service that not only meets but exceeds the expectations of those we serve. <br>Our goal is to be an inspiring presence in our residents’ lives, stimulating their minds, bodies, and spirits through enriching and fulfilling experiences. At our core, we’re about creating an environment where every moment is an opportunity to make life more vibrant and meaningful.<br>We work to elevate our residents’ lives through thoughtful services, modern amenities, and a range of invigorating experiences. Whether it’s through our multiple onsite gourmet restaurants, our fully-equipped and professionally designed fitness center, our beautiful living areas, or our calendar of experiences, The Grande at South Portland offers luxury senior living you desire with the professional care you need.<br>Schedule a visit with us today.
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