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StoryPoint Grand Rapids West

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3121 Lake Michigan Drive Northwest, Grand Rapids, MI 49504

For pricing & availability:
(866) 374-4058
9.9
Review score
68 reviews
Add review
9.9
Review score
68 reviews
5 star
55%
4 star
34%
3 star
7%
2 star
4%
1 star
0%
See all reviews
9.6
Review score
10611 reviews
123 facilities
StoryPoint Grand Rapids West
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StoryPoint Grand Rapids West community exterior
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CJ
-
Child of resident/client
5.0
Review for StoryPoint Grand Rapids West
I think that the staff is awesome here and very sincere. If there is a place for some improvement it would be in the menu, what I've heard from some residents is it could use more variety. Most miss the actual kitchen and going to commercial food. I understand cost and waste etc. but maybe

About the facility
StoryPoint Grand Rapids West

Welcome to StoryPoint Grand Rapids West! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living. Throughout each service level, we strive to make every moment of every day something special. We know it’s the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. StoryPoint Grand Rapids West is a place where residents can truly Shine. Everyday.

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2025 award winners

Senior living options offered

Independent Living

Pricing
for StoryPoint Grand Rapids West

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at StoryPoint Grand Rapids West

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StoryPoint Grand Rapids West community exterior
StoryPoint Grand Rapids West

3121 Lake Michigan Drive Northwest, Grand Rapids, MI 49504

Cascade Trails Senior Living outdoor common area
Cascade Trails Senior Living

1225 Spaulding Ave., Grand Rapids, MI 49546

StoryPoint Grand Rapids East
StoryPoint Grand Rapids East

2000 32nd Street SE, Grand Rapids, MI 49508

Sentinel Pointe
Sentinel Pointe

2900 Thornhills Ave SE, Grand Rapids, MI 49546

9.9
Review score
68 reviews
9.9
Review score
68 reviews
5 star
55%
4 star
34%
3 star
7%
2 star
4%
1 star
0%
9.8
Review score
49 reviews
9.8
Review score
49 reviews
5 star
88%
4 star
8%
3 star
4%
2 star
0%
1 star
0%
9.8
Review score
16 reviews
9.8
Review score
16 reviews
5 star
75%
4 star
25%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
28 reviews
9.0
Review score
28 reviews
5 star
50%
4 star
36%
3 star
14%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Amenities
at StoryPoint Grand Rapids West

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management

Meals & Dining

  • Room Service
  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining
  • Professional Chef

Room Amenities

  • Kitchenette
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Cable or Satellite TV
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • TV Lounge
  • Barber Shop
  • Outside Patio
  • Indoor Common Areas
  • Meeting Room
  • Library
  • Computer or Media Center
  • Indoor Atrium
  • Beauty Salon
  • Outdoor Common Areas
  • Central Fireplace

Recreational areas

  • Fitness Center
  • Piano or Organ
  • Billiards Lounge
  • Arts and Crafts Center
  • Game Room
  • Movie or Theater Room

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • American Sign Language

Activities

  • Current Events Club
  • Cooking Classes
  • Bible Study Group
  • Devotional Activities Offsite
  • Resident Band or Musicians
  • Devotional Activities On-Site
  • Choir / Singing Club
  • Live Well Programs
  • Trivia Games
  • Activities On-site
  • Cards / Pinochle Club
  • Stretching Classes
  • Water Aerobics
  • Gardening Club
  • Catholic Services
  • Visiting Chaplain or Priest
  • Other Religious Services
  • Walking Club
  • Yoga / Chair Yoga
  • BBQs or Picnics
  • Light Therapy Programs
  • Book Club
  • Art Classes
  • Christian Services
  • Community Service Organizations
  • Holiday Parties
  • Educational Speakers / Life Long Learning
  • Day Trips and Outings
  • Cooking Club
  • Quilting or Sewing Club
  • Wii Bowling
  • Live Musical Performances
  • Sensory-based Programs
  • Live Dance or Theater Performances
  • Community Service Programs
  • Birthday Parties
  • Activities Off-site
  • Men's Club

Reviews

for StoryPoint Grand Rapids West

9.9Review score68 reviews
9.9
Review score
68 reviews
5 star
55%
4 star
34%
3 star
7%
2 star
4%
1 star
0%
StoryPoint Group, LLC
9.6
Review score10611 reviews123 communities
Write a review
A Place for Mom has scored StoryPoint Grand Rapids West with 9.9 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, StoryPoint Grand Rapids West has 68 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.4
Friendliness
4.6
Care Services
4.2
Staff
4.7
Meals & Dining
4.3
Activities
4.5
Value for Cost
4.4
A Place for Mom has scored StoryPoint Grand Rapids West with 9.9 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, StoryPoint Grand Rapids West has 68 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Best of Senior Living 2023
StoryPoint Group, LLC
9.6
Review score10611 reviews123 communities
Logo for StoryPoint Group, LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 68 reviews
CJ - Family/friend
Independent Living
May 14, 2025
5.0
Verified Review
Review for StoryPoint Grand Rapids West
I think that the staff is awesome here and very sincere. If there is a place for some improvement it would be in the menu, what I've heard from some residents is it could use more variety. Most miss the actual kitchen and going to commercial food. I understand cost and waste etc. but maybe a resident choice paper would help. You have a great facility keep up the good work.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from StoryPoint Grand Rapids West
May 15, 2025
Hi CJ, Thank you for your feedback! We truly appreciate you taking the time to share your thoughts. We’re always happy to accommodate any culinary preferences that a resident or family member may have. In addition to our daily menu, we offer a substitute menu for those who prefer different options than what’s featured in the main offerings. If any resident feels their dietary preferences, suggestions, or special requests are not being fully addressed, we would welcome the opportunity to speak directly and resolve those concerns. Please don’t hesitate to reach out to our Executive Chef so we can ensure your needs are met. Thank you again!
Anonymous - Family/friend
Independent Living
November 5, 2024
5.0
Verified Review
Our families experience
The building is run down in desperately needs a face-lift. However, the staff is wonderful and the food is amazing
Cleanliness
2
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from StoryPoint Grand Rapids West
April 18, 2025
Hello, We're so glad to hear that you’ve had a positive experience with our team and have enjoyed the meals. We truly appreciate your honesty regarding the condition of the building. Please know that we have a dedicated Settings team that works hard to maintain and improve our community. Your input helps us prioritize future updates, and we are committed to making the necessary improvements. We would love the opportunity to connect with you directly to learn more about your concerns and provide a resolution. Since your review is anonymous, we encourage you to connect directly with our Executive Director. Thank you!
Anonymous - Family/friend
Independent Living
September 27, 2024
5.0
Seems Great
My Grandma loves it there. I saw here dancing with the activity girl. She like the music and bingo. She is always busy. I love that!
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from StoryPoint Grand Rapids West
April 18, 2025
Hello, Thank you for sharing this sweet moment! We love hearing that your grandma is staying active and having fun—especially dancing and enjoying music and Bingo with our team. Keeping our residents engaged and joyful is what we strive for every day. It’s wonderful to know she’s happy and thriving. We appreciate your kind words and are so glad she’s part of our community!
Anonymous - Toured community
Independent Living
September 25, 2024
5.0
Great food and fun Games
The lunch was really good. The room was full and everyone seemed happy. We are with [name removed] and the activity person. She talked us into staying for BINGO. It was a lot of fun.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Response from StoryPoint Grand Rapids West
April 18, 2025
Hello, Thank you for visiting and for sharing your experience! We’re so glad you enjoyed lunch and got to see the community in action—especially joining in on the fun at Bingo! It’s always wonderful to hear that our guests feel welcomed and can see the joy in our residents. If you have any questions or would like to learn more about our community, please don’t hesitate to reach out to our Community Specialist. We would love to connect with you again soon!
Anonymous - Toured community
Independent Living
September 23, 2024
5.0
Seems like a really great place
We primarily were visiting the community room, but we took a tour with some of the people and it seems like a really food place. People were happy and talking to each other. They were playing games and laughing. I would think of here for my parents.
Cleanliness
5
Friendliness
5
Staff
5
Activities
5
Response from StoryPoint Grand Rapids West
April 18, 2025
Hello, Thank you for sharing your experience! It’s wonderful to hear that you had such a positive impression during your visit, and that the residents were engaged and enjoying their time together. A vibrant, friendly atmosphere is exactly what we aim to create, and we’re glad that you saw that firsthand. If you ever have any questions or would like to take another tour, feel free to reach out to our Community Specialist. We are happy to help you explore the community further for your parents! Thank you for considering us.
Valeria - Resident/client
Independent Living
September 12, 2024
5.0
My sister loves all of the people
My sister works in activities there. I have seen her with people that live there and it is clear that she truly loves them. She found her calling here. the place is clean and my parent said the food it good. I think my sister is happy to work here.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Response from StoryPoint Grand Rapids West
April 18, 2025
Hi Valeria, Thank you for sharing such a great reflection on your sister's work and the community! It’s clear that she is making a positive impact and truly cares for the residents, which is so special. We’re glad to hear that both your parents are happy with the cleanliness and food as well. It’s always heartwarming to hear when team members find their calling, and we’re grateful to have such dedicated team members like your sister. If you ever have any more feedback or questions, feel free to reach out. Thank you again!
Anonymous - Family/friend
Independent Living
August 29, 2024
5.0
People having fun
I have visited a lot and they are always having fun, The Thanksgiving meal was great. They seem to be one big family.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Response from StoryPoint Grand Rapids West
April 18, 2025
Hello, Hello, It's wonderful to know that the Thanksgiving meal was enjoyable and that the residents feel like one big family. We strive to create a warm, welcoming environment for everyone, and it’s great to hear that this is reflected in your visits. If you ever have any questions or would like to know more about our activities, please let us know! Thank you.
Anonymous - Toured community
Independent Living
August 29, 2024
5.0
Great Activities
I have neem in the building multiple time and it has always been great! I helped with a few game show parties like family feud and The Price is Right. Everyone was laughing and having fun.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Response from StoryPoint Grand Rapids West
April 18, 2025
Hello, We're so glad to hear that you've enjoyed your time in the building and that the game show parties were such a hit. It sounds like everyone had a blast, and we're happy that you could be part of those fun moments! If you ever have any more questions or need assistance, feel free to reach out. We appreciate your involvement and positive feedback!
David S - Toured community
Independent Living
August 23, 2024
5.0
When I toured this community everyone seemed to feel right at home. The building was very well kept. I would definitely recommend to other!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from StoryPoint Grand Rapids West
April 18, 2025
Hello, Thank you for sharing your positive experience during your tour! We're thrilled to hear that the community felt welcoming and well-kept. If you have any questions regarding your tour or would like more information, please don’t hesitate to call our community and ask to speak with our Community Specialist. We're here to help and would love to assist you further. Thank you again for your kind words and recommendation!
Anonymous - Family/friend
Independent Living
August 22, 2024
5.0
Family Community
My mom went to the community for the last year of life. She enjoyed the friends she made, the food, the staff was very kind and concerned about her. Very great place.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from StoryPoint Grand Rapids West
April 18, 2025
Hello, We are truly honored that your mom was a part of our community during her final year. It’s wonderful to hear that she enjoyed the friendships, the food, and the kindness of the staff. We strive to create a supportive and caring environment for all our residents, and we’re grateful that your mom had that experience. Thank you so much for sharing your experience with us!
Stephanie P. - Family/friend
Independent Living
August 7, 2024
5.0
Verified Review
Review for StoryPoint Grand Rapids West
[name removed] moved into Lincoln Place but I think they changed the name because it has new owners. I have already recommended to others! Great place with amazing staff who treat the residents like family!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from StoryPoint Grand Rapids West
April 18, 2025
Hi Stephanie, Thank you so much for your review and for recommending our community to others! We're thrilled to hear that you’ve had a positive experience with us, and we truly appreciate your recognition of our amazing team. It’s our goal to create a warm, family-like environment, and it means a lot that you’ve seen that in our care. Yes, as you mentioned, the community is now under new ownership and is now known as StoryPoint Grand Rapids East, and we’re committed to maintaining the high standards and care that our residents have come to expect. Thank you again for your feedback, and if there’s anything we can do to continue making your experience great, please don’t hesitate to reach out!
Anonymous - Family/friend
Independent Living
July 11, 2024
4.0
Verified Review
Our families experience, would recommend
My dad did not participate in many of the activities. I believe Lincoln Square was a good place for my Dad. He died in [date removed] . The majority of our experiences were positive. as with all things, nothing is perfect. Our Family would recommend Lincoln Square as a desirable place to age independently. The apartments are spacious and clean. The staff is helpful and friendly. Activities are available to those who wish to participate. Having the availability of three meals a day, I think gave my dad a reason to get up every morning to visit the friends he made.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Value for Cost
5
Response from StoryPoint Grand Rapids West
April 18, 2025
Hello, We’re truly sorry for your loss, and we sincerely appreciate you taking the time to reflect on your dad’s time at our community. It’s wonderful to hear that he enjoyed the space, the meals, and the friendships he made during his time with us. We strive to create a positive and supportive environment for all of our residents, and knowing that your experience was largely positive means a lot to us. While we understand that no place is perfect, we are so glad that our community provided your dad with a place to age independently while still receiving the support he needed. Your kind feedback and recommendation are greatly appreciated, and we remain committed to improving and maintaining a high level of care for all of our residents. Thank you!
Anonymous - Family/friend
Independent Living
July 10, 2024
4.0
Verified Review
Not sure what changes have been made since the new company bought out [removed].
Cleanliness
4
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
4
Response from StoryPoint Grand Rapids West
April 18, 2025
Hello, Thank you for your feedback. We understand that changes can sometimes raise questions, and we’re committed to making our transition as smooth as possible for both residents and their families. Since the acquisition by StoryPoint, we’ve been focused on enhancing the community experience through improvements in care, activities, and overall community upgrades. If you have specific concerns or would like more information about any changes, we would love to connect directly and provide further details. Since your review is anonymous, we cannot reach out. Please connect directly with our Executive Director. Thank you!
Cheri - Family/friend
Independent Living
March 2, 2024
5.0
Verified Review
Review for Holiday Lincoln Square
Friendly staff. Good food choices. Lots of activities. Good location near family and shopping.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
February 1, 2024
5.0
Verified Review
Genuine Staff
The sense of community is real with the residents and most are very happy to be at LS. As far as the staff is concerned, from the manager to the busboys, they are genuinely kind and caring
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Independent Living
December 19, 2023
5.0
Verified Review
All 5 stars. Kind helpful staff, great food and good value.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Stephanie - Family/friend
Independent Living
October 24, 2023
5.0
Verified Review
Don't look anywhere else
My loved one is currently a resident at Holiday Lincoln Square and everything about her experience at this facility has been great so far. At Holiday Lincoln Square you can tell that the employees/caregivers really care about the residents and that they want them to be happy. What they did to accommodate my loved one was above and beyond. They were SO accommodating! I would highly recommend Holiday Lincoln Square to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
September 15, 2023
5.0
Verified Review
Review for Holiday Lincoln Square
I picked this community, because I felt the clientele would be compatible with my son. The experience has been very good. They have personable staff,and the food is good.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Peggy D - Family/friend
Independent Living
August 31, 2023
5.0
Lincoln Square
I love Lincoln Square. They treated my Mom and I like family. They always took extra time to talk to us and to check on my Mom and make sure she was doing well. My Mom loved the food, the activities and the community! We will both miss it, my Mom has had to transition to a memory care facility otherwise we would still be there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
August 25, 2023
5.0
Verified Review
A Happy Place
Lincoln Square 's staff have been helpful and friendly Shannon the manager was very easy to work with, my dad's. The one who eats the meals I think there have been some things he hasn't liked, but for the most part, he seems content. he does complain that the dining room is too cold, and he always has to wear a coat, I believe Lincoln Square gives a lot of value for the older adults that are there they give them choices in their meals, give them light housekeeping, give them activities that they can participate in. My dad tells me he's made friends. This is what I'm most happiest about because he was living by himself, and I think he was lonely.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Viewing 1-20 out of 68 reviews

Neighborhoods
around StoryPoint Grand Rapids West

See what the neighborhood has to offer and what’s nearby:
StoryPoint Grand Rapids West in google map

Frequently Asked Questions
about StoryPoint Grand Rapids West

StoryPoint Grand Rapids West offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored StoryPoint Grand Rapids West 9.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (616) 791-7460 to reach a resident at StoryPoint Grand Rapids West.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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