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Holiday Maple Downs

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7220 E Genesee St, Fayetteville, NY 13066

For more information about senior living options:
(866) 374-4058
9.7
Review score
59 reviews
Add review
9.7
Review score
59 reviews
5 star
51%
4 star
41%
3 star
5%
2 star
3%
1 star
0%
See all reviews
9.0
Review score
4732 reviews
74 facilities
Holiday Maple Downs
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Holiday Maple Downs
77 Photos available
33 Floor plans available
Holiday Maple Downs in google map

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Debbie P
-
Child of resident/client
5.0
Maple Downs
There's room for negotiating things like the rent & aide care. The staff are very personable & accommodating. The facility is spacious, pretty & well maintained. We were very happy to have our mother there, she was well taken care of.

About the facility
Holiday Maple Downs

Surrounded by mature trees in a residential neighborhood in upstate New York, Maple Downs provides independent living to active older adults in the village of Fayetteville. The unique serpentine shape of the building maximizes natural light and outside views for residents. The tranquility of this community crafts a relaxing environment for seniors to pursue their interests in this peaceful suburb of Syracuse.

Stroll through the neighborhood to a shopping area featuring a coffee shop, a grocery store, and popular chain restaurants. In the warm weather months, hit the links with your buddies at the nearby Lyndon Golf Course. Discover a new book at the Fayetteville Free Library. While there, take a tour of the historic furniture collections of Stickley Museum, located in the library building. Walk through the Genesee Street Hill - LImestone Plaza Historic District featuring Greek Revival-style buildings. See a glimpse into the past by visiting President Grover Cleveland’s childhood home in the village. Pets are welcome at this pet-friendly senior living community. Take your pup to Do Good Dog Park for exercise and to meet other local dog owners. Military retirees may access tax-free shopping at the Commissary and Post Exchange on the Army’s Fort Drum....

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2025 award winners

Senior living options offered

Independent Living

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Amenities
at Holiday Maple Downs

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management

Meals & Dining

  • Professional Chef
  • Room Service
  • Meals Provided
  • Guest Meals
  • No Sugar
  • Restaurant Style Dining

Room Amenities

  • Garden View
  • Bath Tubs
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Kitchenette
  • Ground Floor Units
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • TV Lounge
  • Meeting Room
  • Indoor Common Areas
  • Outdoor Common Areas
  • Outside Patio
  • Barber Shop
  • Beauty Salon
  • Central Fireplace
  • Private Bath
  • Indoor Atrium
  • Computer or Media Center
  • Library

Recreational areas

  • Billiards Lounge
  • Game Room
  • Arts and Crafts Center
  • Fitness Center
  • Movie or Theater Room
  • Piano or Organ

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • American Sign Language
  • English

Activities

  • Intergenerational Programs
  • Day Trips and Outings
  • Activities On-site
  • Devotional Activities Offsite
  • Trivia Games
  • Dances
  • Gardening Club
  • Tai Chi
  • Devotional Activities On-Site
  • Protestant Services
  • Wii Bowling
  • Stretching Classes
  • Live Dance or Theater Performances
  • Cooking Classes
  • Pet-focused Programs
  • Catholic Services
  • Adventist Services
  • Choir / Singing Club
  • Live Musical Performances
  • BBQs or Picnics
  • Book Club
  • Bible Study Group
  • Holiday Parties
  • Live Well Programs
  • Birthday Parties
  • Art Classes
  • Forever Fit
  • Happy Hour
  • Other Religious Services
  • Yoga / Chair Yoga
  • Christian Services
  • Cards / Pinochle Club
  • Educational Speakers / Life Long Learning
  • Activities Off-site
  • Visiting Chaplain or Priest

Compare

Holiday Maple Downs
Holiday Maple Downs

7220 E Genesee St, Fayetteville, NY 13066

Towne Center Retirement Community outdoor common area
Towne Center Retirement Community

3900 Medical Center Dr, Fayetteville, NY 13066

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Brookdale Manlius

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The Hearth on James
The Hearth on James

830 James St, Syracuse, NY 13203

9.7
Review score
59 reviews
9.7
Review score
59 reviews
5 star
51%
4 star
41%
3 star
5%
2 star
3%
1 star
0%
9.4
Review score
7 reviews
9.4
Review score
7 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
33 reviews
9.2
Review score
33 reviews
5 star
36%
4 star
43%
3 star
15%
2 star
3%
1 star
3%
8.9
Review score
22 reviews
8.9
Review score
22 reviews
5 star
63%
4 star
27%
3 star
5%
2 star
0%
1 star
5%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for Holiday Maple Downs

9.7Review score59 reviews
9.7
Review score
59 reviews
5 star
51%
4 star
41%
3 star
5%
2 star
3%
1 star
0%
Holiday by Atria
9
Review score4732 reviews74 communities
Write a review
A Place for Mom has scored Holiday Maple Downs with 9.7 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Holiday Maple Downs has 59 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.3
Friendliness
4.5
Care Services
4.3
Staff
4.8
Meals & Dining
4.5
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored Holiday Maple Downs with 9.7 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Holiday Maple Downs has 59 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Holiday by Atria
9
Review score4732 reviews74 communities
Logo for Holiday by Atria
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 59 reviews
Debbie P - Family/friend
Independent Living
March 27, 2025
5.0
Verified Review
Maple Downs
There's room for negotiating things like the rent & aide care. The staff are very personable & accommodating. The facility is spacious, pretty & well maintained. We were very happy to have our mother there, she was well taken care of.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
February 20, 2025
4.0
Verified Review
Would recommend with some minor issues
.Cleanliness of the facility, could have cleaned rooms more frequently. Friendliness, had an issue with theft in the apartment, management was somewhat apathetic bit generally speaking the management was good. .Quality of care - Not Applicable, residents live independently and are responsible for hiring their own care givers. Food, sometimes food was great, but at times it was mediocre at best, and my father did complain that portions were small. .Activities, staff tries to get residents engaged, but many residents prefer to stay in their rooms. .Value for the money, overall the price was reasonable when compared to other facilities.
Cleanliness
3
Friendliness
4
Staff
4
Meals & Dining
3.5
Activities
3.5
Value for Cost
4
Sheila C - Family/friend
Independent Living
November 22, 2024
5.0
Verified Review
Perfect place for Dad
5 for all categories. My father is very pleased with the life that he is able to lead there and grateful that we found Maple Downs. My father is one of the Ambassadors at Maple Downs and enjoys meeting with prospective residents and their families to answer questions that they may have. During a recent conversation that we had he commented that he is grateful for the full life that he is able to lead at his age and that it is nothing like the life he would have had if he was still living at home alone. He is aware of the rising cost of living and commented that he is very glad that he no longer has household and automobile expenses.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
November 8, 2024
5.0
Verified Review
Hands on relationships
We like that Holiday Maple Downs is safe and secure. Yes, I would recommend this community to other families but I'm just surprised how much they raise rates. [name removed] should be highlighted. She's a huge reason we are there. It's safe and secure. Has everything you need really. Clean. Fun. Can trust the staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
October 18, 2024
5.0
Verified Review
Review for Holiday Maple Downs
Holidays Maple Downs has been a great match to my brother's needs. The facility is gorgeous and we are happy with the arrangements with the nurse and her staff who takes care of his medications and daily living activities.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
R Cole - Family/friend
Independent Living
September 12, 2024
5.0
Residents are happy
So glad my parents are at Holiday Maple Downs. The staff really care about everything, especially the residents, and appear to enjoy working there. What I notice when walking around is the residents are cheerful. The grounds are beautiful and well maintained. My parents have a lovely apartment and hired private caregivers to assist. There are fun activities daily and many other social opportunities to keep everyone engaged and active.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Lisa and Bill - Family/friend
Independent Living
August 8, 2024
5.0
A great experience!
We have had a very positive experience at Maple Downs. The staff has been wonderful and dad gets all three meals. He walks daily, has friends and there are activities if he wants to participate. There is also music and a short Happy hour on Friday. Dad can be independent, and has the option to hire aids if he needs them as he processes. He is so happy and we are happy as family that we do not have to worry about him in his old home. Thank you Maple Downs. Please continue your fabulous staff and service.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
May 15, 2024
2.0
Verified Review
Review for Holiday Maple Downs
Reasonably good but since they we acquired by a large provider the meals have gone down hill. They are having difficulty attracting and retaining staff.
Cleanliness
1
Friendliness
2
Care Services
2
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
2
Response from Holiday Maple Downs
May 21, 2024
Your feedback is important to us. The General Manager would appreciate the opportunity to discuss your concerns further. Please email me at CustomerService@AtriaSeniorLiving.com and I will put you in touch with him.
Anonymous - Family/friend
Independent Living
May 6, 2024
4.0
Verified Review
Holiday Maple Downs review
The facility was kept clean. Staff dropped the ball on mom's apartment. Aids independent of MD. The group we hired was pretty good but had staffing issues. Local management was available and likable but sometimes his behind blaming corporate for certain policies.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Marion - Resident/client
Independent Living
April 8, 2024
5.0
Verified Review
Recommended
I am currently a resident at Holiday Maple Downs. I think everything has been very good for me, I can't find a single thing that has not been good. Based on my experience, I would recommend this facility to anyone.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
MT - Family/friend
Independent Living
April 8, 2024
5.0
Verified Review
Review for Holiday Maple Downs
Staff is friendly. Before signing the lease, I had a lot of interaction with management. Since signing the lease, I haven't seen or heard much from them anymore. Food is overall good from what my father says, though some days are better than others. The room itself is very nice and comfortable. The maintenance staff is very nice, and will bring new towels and sheets etc. when you ask. The activities are not communicated very well, although that may be because my father isn't paying attention. The property itself is very nice and the facility seems to be clean and well maintained.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
Anonymous - Family/friend
Independent Living
April 3, 2024
5.0
Verified Review
compassionate care, attentive staff, highly recommend
The staff is very friendly, compassionate, and attentive. My brother was much younger than most of the other residents so that impacted the care and activities score. The food needs to be served hot from what my brother had said multiple times. They were really good to my brother during his stay with them.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
2
Value for Cost
4
LL - Family/friend
Independent Living
February 29, 2024
5.0
Verified Review
Review for Holiday Maple Downs
The staff at Maple Downs was very welcoming and the residents were very friendly on our initial visit. Happy hour was going on and it was fun. The sales team made every effort to make things affordable and all the information we needed for a smooth move from his home of 40 plus years.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
January 12, 2024
5.0
Verified Review
Maple Downs review
Whatever issue you might have, they will help find a solution. Although this is an independent facility, they have private duty help available for reasonable rates. Guests are able to join residents for meals for $5.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Becky C - Toured community
Independent Living
November 22, 2023
5.0
Wonderful Experience
I have toured with the facility and I have had the greatest experience. All of the staff was accommodating and knowledgeable of their community. We were met by their resident ambassadors, offered a wonderful meal and sent home with a pie, AMAZING! We are in the beginning stages of our search and will definitely be returning to Maple Downs to finalize our plans.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Mario B - Resident/client
Independent Living
July 25, 2023
5.0
Verified Review
come check it out, a wonderful place to live, everything I could have wanted
The apartments here are great, they are very spacious with balconies, porches, private bathrooms, dining room etc. Some of the amenities include a gym, library, activity room, and chapel. They also offer transportation. It is great and I love it! All of the staff have been friendly, professional, helpful and caring. I would highly recommend Maple Downs to others looking for independent living.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
David - Family/friend
Independent Living
June 28, 2023
5.0
A Caring and Friendly Home for your family member.
We have been extremely pleased with all aspects for Holiday Maple Downs community. We like that the aids work for us and not the facility. We all have come to know the personnel at M.D. more in less than two months than nine years at her previous residence. You can put me down for 5 in each category at this point.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Holiday Maple Downs
June 29, 2023
We're grateful to have you and your family part of the Holiday by Atria family! We appreciate your kind compliments and will be sure share with our team.
Anonymous - Toured community
Independent Living
June 13, 2023
5.0
Verified Review
Terrific!
We toured Holiday Maple Downs during our search for an Independent Living facility for our loved one. This facility was terrific, everything seemed to be great! The staff was very helpful and aware of our needs. The facility was spotless. However, the cost of the facility was beyond our financial ability so we continued on with our search.
Response from Holiday Maple Downs
July 11, 2023
Thank you for sharing your positive experience! Please don't hesitate to reach back out for any more information!
Lynne - Family/friend
Independent Living
May 2, 2023
5.0
Verified Review
A Great Place to Live
My dad was skeptical but he is thriving! He keeps telling me to sell his house. Maple Downs is a great fit for him. I think it's a very underrated place in my area. I'm thankful that it came up on A Place For Mom because it didn't come up in most of my networking. These places run a tight circle.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Holiday Maple Downs
July 10, 2023
We are thrilled to have you as part of the Holiday by Atria family! Thank you for sharing your kind words with us. It means the world to us and to our team!
anonymous - Family/friend
Independent Living
March 22, 2023
5.0
Verified Review
Nice community with friendly staff
What we really like about the Holiday Maple Downs is the friendliness of the staff. They recognize me and knows who my family person is. We would definitely recommend this community to other families based on our experience so far.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Viewing 1-20 out of 59 reviews

Neighborhoods
around Holiday Maple Downs

See what the neighborhood has to offer and what’s nearby:
Holiday Maple Downs in google map

Frequently Asked Questions
about Holiday Maple Downs

Holiday Maple Downs offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Holiday Maple Downs 9.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (315) 637-0297 to reach a resident at Holiday Maple Downs.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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