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965 N Brighton Circle W, Crystal Lake, IL 60012
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Renee K
-
Child of resident/client
5.0
Grand Victoria of Crystal Lake review
Overall had a wonderful experience while my Dad was with them. Staff was always very helpful and friendly. The staff was very kind attentive, and communication with myself and my father always listened to our needs for him and followed through with everything we asked from them.
About the facility Grand Victorian of Crystal Lake
Grand Victoria of Crystal Lake offers independent living, assisted living, and memory care services in a secluded setting in Crystal Lake, Illinois. Settled on a lush, 30-acre campus, residents are able to feel a sense of community. This beautiful community is encompassed by greenery that livens up the atmosphere. There’s even a resident garden that grows over 50 kinds of vegetables.
Nearby is Thunderbird Lake — a hidden gem where seniors can peacefully fish or simply stroll. The surrounding area also offers a variety of restaurants, markets, stores, parks, golf courses, medical facilities, and more. On-site, residents have a variety of amenities ready for them to enjoy. Seniors can visit the well-stocked library, the theater, the game room, the wellness center, the media center, or the natural oasis.
Residents can stay active and engaged throughout the day by taking advantage of the community’s rotating calendar of activities. Seniors are welcome to gather for scheduled activities such as lifelong learning courses, fitness programs, book clubs, therapeutic activities, and so on.
At Grand Victoria of Crystal Lake, residents benefit from personalized care that respects their privacy and dignity. Whether a resident needs help scheduling transportation, getting dressed, or memory care therapies, a 24-hour caregiver is...
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Senior living options offered
Assisted Living
Memory Care
Independent Living
Pricing for Grand Victorian of Crystal Lake
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Grand Victorian of Crystal Lake
965 N Brighton Circle W, Crystal Lake, IL 60012
Sunrise of Crystal Lake
751 East Terra Cotta Avenue, Crystal Lake, IL 60014
Clarendale of Algonquin
2001 W Algonquin Rd, Algonquin, IL 60102
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8.1
Review score
93 reviews
8.1
Review score
93 reviews
5 star
46%
4 star
30%
3 star
19%
2 star
4%
1 star
1%
9.9
Review score
71 reviews
9.9
Review score
71 reviews
5 star
65%
4 star
25%
3 star
6%
2 star
1%
1 star
3%
9.9
Review score
275 reviews
9.9
Review score
275 reviews
5 star
90%
4 star
7%
3 star
1%
2 star
1%
1 star
1%
9.2
Review score
80 reviews
9.2
Review score
80 reviews
5 star
87%
4 star
8%
3 star
3%
2 star
1%
1 star
1%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
Fee Discount
Reduces entrance fees required upon move in
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Amenities at Grand Victorian of Crystal Lake
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- Memory Care
- Non-Ambulatory Care
- Incontinence Care
- High Acuity Care
- Diabetic Care
Meals & Dining
- Vegetarian
- Professional Chef
- Room Service
- Special Dining Programs
- No Sugar
- Meals Provided
- International Cuisine
- Pureed Meals
- Restaurant Style Dining
- Guest Meals
- Low / No Sodium
Room Amenities
- Garden View
- Cable or Satellite TV
- Handicap Accessible
- Air Conditioned
- Respite or Short Term Stays Offered
- Kitchenette
- Full kitchen
- Ground Floor Units
- Bath Tubs
- Wheelchair Accessible Showers
Community Amenities
On-site dining options
- Private Dining Room
- Bar or Pub
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Uncovered Parking
- Transportation at Cost
Pets
- Pet Care Available
- Dogs Allowed
- Cats Allowed
Common areas
- Central Fireplace
- Private Bath
- Outdoor Common Areas
- Outside Patio
- Library
- Beauty Salon
- Indoor Common Areas
- Meeting Room
- Barber Shop
- TV Lounge
Recreational areas
- Raised Garden Beds
- Billiards Lounge
- Game Room
- Jacuzzi
- Fitness Center
- Movie or Theater Room
- Arts and Crafts Center
- Swimming Pool
- Piano or Organ
Services
- Grocery Shopping and Errands
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Activities
- Cooking Classes
- Men's Club
- Choir / Singing Club
- Dances
- Activities Off-site
- Light Therapy Programs
- Current Events Club
- Walking Club
- Karaoke
- Yoga / Chair Yoga
- Sensory-based Programs
- Devotional Activities On-Site
- Book Club
- Trivia Games
- Devotional Activities Offsite
- Other Religious Services
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Day Trips and Outings
- Bible Study Group
- Stretching Classes
- Gardening Club
- Bridge Club
- Activities On-site
- Resident Band or Musicians
- Intergenerational Programs
- Live Dance or Theater Performances
- Holiday Parties
- Happy Hour
- Protestant Services
- Catholic Services
- Cooking Club
- Reminiscence Programs
- Forever Fit
- Educational Speakers / Life Long Learning
- Brain fitness / Dakim
- Community Service Programs
- Wii Bowling
- BBQs or Picnics
- Quilting or Sewing Club
- Live Well Programs
- Art Classes
- Birthday Parties
- Wine Tasting
- Live Musical Performances
- Tai Chi
Reviews
for Grand Victorian of Crystal Lake
Write a review
A Place for Mom has scored Grand Victorian of Crystal Lake with 8.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Grand Victorian of Crystal Lake has 93 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.2
Care Services
4.1
Staff
4.8
Meals & Dining
4.4
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored Grand Victorian of Crystal Lake with 8.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Grand Victorian of Crystal Lake has 93 reviews with an average "overall experience" of 4.1 out of 5.
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1-20 of 93 reviews
Renee K - Family/friend
Assisted Living
November 15, 2024
Grand Victoria of Crystal Lake review
Overall had a wonderful experience while my Dad was with them. Staff was always very helpful and friendly. The staff was very kind attentive, and communication with myself and my father always listened to our needs for him and followed through with everything we asked from them.
Anonymous - Family/friend
Assisted Living
July 15, 2024
our families experience
Paperwork is what they care about. Anything they can bill Medicare for they will. They send residents to the hospital instead of tending to them, for everything including a cold. The food is poor, hard for residents to chew, under and over cooked. The quality has gone down drastically in past 15 months. Serving sizes are very small. Breakfast is pretty much non existent except for oatmeal and pastries except for Sundays. Every holiday dinner is a sandwich, chips and cookies. Just sad! In 24 months prices have gone up from [name removed] to [name removed] , they have taken away phone and cable services. If meals would be the quality they were in the beginning price increase wouldn't hurt so much. Service has declined, food is poor and prices have risen. The activities are plentiful and many things to keep busy with.
Response from Grand Victorian of Crystal Lake
July 24, 2024
We are glad that your loved one enjoys our activities and he seems quite happy with our services. We are sorry for any other services that you feel could be improved upon as we do take our resident's care, services and their ability to thrive with us very seriously. Please reach out to us directly to discuss topics you feel necessary to discuss. Thank you.
Patricia Mueller - Toured community
Independent Living
June 28, 2023
Iconic Place
Very beautiful ionic place. Recently toured and the staff was great along with the activities and meal. This is definitely the place to retire at. I look forward to having my parents locate here as well as my husband and I in the future
Response from Grand Victorian of Crystal Lake
June 30, 2023
Thanks Patricia Mueller for the 5 Star Review and the glowing remarks. We take retirement living serious but moreso, our residents and associates having a fun, active and well-balanced lifestyle makes working and living at The Fountains at Crystal Lake so enjoyable. We look forward to seeing you and your family in the near future.
anonymous - Family/friend
Assisted Living
March 27, 2023
Overall a very nice place for your family member. Staff is super friendly and helpful.
The Fountains is a very nice place for a family member who needs extra care. The staff is always friendly and helpful. Updating the building has been taking a while,
and sometimes there is a strong urine odor in the hallways.
Response from Grand Victorian of Crystal Lake
March 28, 2023
Thank you for taking the time to leave us a review. We agree with you that our community is a very nice place for our senior residents and that our staff is very friendly and helpful as you pointed out. We would appreciate the opportunity to speak or meet with you to go over opportunities important to you and your loved one and we hope that you see the value in increasing our rating to a 5 Star Review upon your next visit with us.
James B - Family/friend
Memory Care
March 14, 2023
A real home like feeling
What stood out to us about this facility is the friendliness and across-the-board kindness of all of the staff. It was a real home like feeling throughout the facility.
Response from Grand Victorian of Crystal Lake
April 4, 2023
James, thanks for the acknowledgement of the friendliness and kindness of our associates. We appreciate the 5 Star Review.
Lance K - Family/friend
Assisted Living
February 9, 2023
Best place!!
This community has always served our friends and family well. Many of the staff have been there for years and they have the most “family” focused environment I have been in. Thou can tell when you walk in that it’s a Great Place!!
Response from Grand Victorian of Crystal Lake
February 12, 2023
Lance, thank you for the 5 Star Review and for acknowledging our dedication to our residents, the families and friends.
Sandy - Family/friend
Assisted Living
November 25, 2022
We love The Fountains
Thanksgiving is the perfect time of year to be grateful for our blessings. We have to say the Fountains is at the top of our list. The superb, warm and loving staff have given our mother a wonderful, and caring new home. The director, front desk people, office staff, nurses, cleaning ladies, maintenance crew and cafeteria crew all take exceptional care of our beautiful mom. Every visit we have with mom shows us again that we made the best choice in senior facilities. Thank you, everyone, and may you all be blessed for the genuine love and care you show your residents every day.
Response from Grand Victorian of Crystal Lake
December 6, 2022
Sandy, thank you for the kinds words and the 5 Star Review. We are so happy and blessed to have your mother with us here at The Fountains at Crystal Lake. We thank you for sharing your mom with us and we will let our team know that you appreciate their attentiveness and exceptional care that your mom receives. We thank YOU and your mom for choosing The Fountains at Crystal Lake. Have a wonderful holiday season.
Becky C - Family/friend
Assisted Living
November 16, 2022
Great place
My grandmother spent her last few years here. She needed to move out of her home of 50 years and the staff made it an easy transition for her. She enjoyed the activities they offer and the company during meal times. The dining room is like a restaurant.
Response from Grand Victorian of Crystal Lake
November 18, 2022
Becky, thank you so much for the positive 5 Star Review and acknowledging how wonderful our associates are. We were proud to spend time and have your grandmother with us and we appreciate your kind words.
Anonymous - Toured community
Assisted Living
November 8, 2022
I toured this community and it was really good. Cleanliness and friendliness were good.
Response from Grand Victorian of Crystal Lake
November 12, 2022
Thanks for taking the time to tour and leave us a review. We do believe that once our residents move in, acclimate and thrive, that they receive a 5 Star experience. We are proud that many of our residents have referred their families and friends to move in as well, which says alot about the associates and the friendships that are developed, as well as all of the benefits of staying active and social.
Anonymous - Family/friend
Assisted Living
October 21, 2022
Friendly Staff
I picked this community because It's close to my home. The food is sort of bland, and could improve a bit. My advice to other families, is it takes awhile for your loved one to get use to new surroundings.
Response from Grand Victorian of Crystal Lake
October 25, 2022
We are glad that you chose our community and that the location is convenient for you. Great advice to others! It does take some time to acclimate to new changes and our associates and ambassadors are very helpful in helping new residents acclimate and encourage participation in our activities, events and parties. I personally love our dining room menu options and salt & pepper/seasonings are available to add for extra flavor if preferred. Thank you for taking the time to give us a review.
anonymous - Family/friend
Assisted Living
October 12, 2022
Our families experience
The fountains have been great for my dad and his situation. The administrators have been flexible, responsive and compassionate. The staff has been great! Wish there were more amenities but again not sure what my dad would use. Even the exterior amenities are lacking and they have beautiful grounds. I'm sure all of this would cost more - which would be fine w/us but not sure how others would be. The location, staff and fact that my dad is happy is what we care about. He's made friends. My dad loves the therapists - and like all places- staff is limited but they are accommodating his requests for more therapy. The place needs updating - which they are working on slowly. Food isn't great but tolerable for my dad- I would not do well on it but expectations are different.
Response from Grand Victorian of Crystal Lake
October 14, 2022
Thank you so much for the 5 Star Review. We are glad that your dad has made some new friends and is participating in therapy here at The Fountains at Crystal Lake. We are excited about our recent renovations and more to come! Your dad is welcome to choose off the ala carte menu for meals if he doesn't care for the entree choices that are offered, and we find that variety is the spice of life. Please feel free to reach out to us at anytime if you would like more information on our full calendar of activities or upcoming parties and events.
anonymous - Toured community
Memory Care
September 20, 2022
Tour experience
We had a very positive tour experience with The Fountains of Crystal Lake - we loved this facility. The staff were extremely friendly and responsive. For someone who needs minimal assistance, I think this would be a great place. My mom cannot handle elevators and long hallways, we more so needed a facility that was all on one level. But that was just our case, for others they seemed like they were flourishing and people looked happy. The only thing I did not like was the fact that there was no internet in the residents rooms. So we would have had to bring in our own. Other than that it seemed like a wonderful facility.
Response from Grand Victorian of Crystal Lake
September 23, 2022
Thanks so much for taking the tour and noticing all the positive attributes that we offer in our community, including the fact that our residents are flourishing and happy. If you decide to re-visit in the future, we will help coordinate an apartment located closest to our amenities on the main floor so that your loved one doesn't have to necessarily use an elevator. We would love the opportunity to address any concerns and guide you through each step of the move in process. We also have Oktoberfest and many holiday parties coming up that you are most welcome to attend and have some fun with us! Thank you again for the 5 Star Review. We deeply appreciate your input, advice and your time.
Thomas E Pizur - Family/friend
Assisted Living
September 7, 2022
nice place - local - family kinda place
I have had a few friends and family reside at the Fountains - both in Assisted Living and Independent Living
this is a low key place -family friendly
as close to home like as you will find
I am being sincere - this is a peaceful place
Response from Grand Victorian of Crystal Lake
September 13, 2022
Tom, thank you so much for the kind words and the high marks. We appreciate it so much when family and friends acknowledge things that we are very proud of.
Lynn F - Toured community
Memory Care
July 18, 2022
My Tour Experience at The Fountains of Crystal Lake
This was a nice community. It was too far from family and too big for our loved one.
Response from Grand Victorian of Crystal Lake
July 27, 2022
Hi Lynn. Thank you for taking the time to leave us a review. We understand that the distance from family was a determining factor for your decision. As far as the size of our community, we can personalize the location of an apartment based on proximity to the dining room, activity and party rooms or social lounges, as well as what view is preferred. We pride ourselves on our Best Move practices in making a transition from home to retirement living a positive experience and are thankful our residents are happy and thriving daily. Please come back and see us again soon or stop by for our upcoming candlelight dinner or dinner and happy hour.
Dawn - Toured community
Assisted Living
July 14, 2022
tour review
Response from Grand Victorian of Crystal Lake
July 19, 2022
Dear Dawn, Thank you for taking the time to leave us a review. It would be great to know what we can do differently to earn five stars. We are focused on constant improvement and your insights would be helpful. Please call me anytime with ideas or input. - Amy Dunn, Executive Director (815) 455-8400
Jane G. - Toured community
Independent Living
May 18, 2022
Great Home Feel
I was so impressed with how beautiful the rooms are. They are spacious and bright.
The staff are warm and welcoming. I was able to see the residents participating in activities and enjoying a delicious lunch. This truly a top notch facility.
Response from Grand Victorian of Crystal Lake
May 22, 2022
Jane G, thank you for the 5 Star Review. We do pride ourselves on a great team of associates and we appreciate how wonderful our residents are and that they have the chance to make new friends, stay busy with fun-filled activities daily and enjoy wonderful meals together. Thanks for noticing and all of the kind words.
Patty M - Toured community
Independent Living
May 3, 2022
Beautiful and Caring
The Fountains is a beautiful and caring community. The staff was very Knowledgeable and was able to meet our needs. The facility was very clean. My parents are looking forward to the fun activities they offer.
Response from Grand Victorian of Crystal Lake
May 17, 2022
Patty, thanks for your kind words and for the realization that your parents will be thriving in our community on a daily basis. We appreciate your acknowledgement.
Kathy T - Family/friend
Assisted Living
March 25, 2022
Wonderful experience!
I recently moved my Uncle to the Fountains and in the short time that he’s been there, he truly is THRIVING! He’s part of a card club, enjoying the stretching classes and meeting new friends every day! He loves the food – especially the omelets! The entire staff has been so warm & welcoming and always willing to help with a smile on their face. Sending a huge thank you to you all!
Response from Grand Victorian of Crystal Lake
May 17, 2022
Kathy, thank you for sharing your uncle with us. We are thrilled that he is enjoying the exercise classes, playing cards and our delicious omelettes. We are happy that he has made lifelong friends here and we appreciate the fact that he is enjoying the socialization we offer.
Amy - Industry reviewer
Assisted Living
March 23, 2022
Caring staff and feels like home
Many of the staff at the Fountains have worked there for an extended period of time. This is important, because it shows their commitment and loyalty to such a great community. The Fountians is a pinnacle in the community and has a long history of caring for local seniors in a loving and dedicated environment. I have had many friends and family stay at the community and it has always felt like home.
Response from Grand Victorian of Crystal Lake
May 17, 2022
Amy, thank you for acknowledging our commitment and dedication to our residents. As you mentioned, we have been a pinnacle in the community for decades and we do our best to provide a safe and caring residence that folks can spend their retirement years here thriving in style.
Patricia Mueller - Family/friend
Assisted Living
March 19, 2022
Beautiful, most caring and Knowledgable and competent staff and work well as a team
I would highly recommend. Love the whole atmosphere. The staff is wonderful and very Knowledgable. Always a smile and helpful. From the minute you walk in the door until you leave you meet warm loving people. The dining was also a pleasant. Food very tasty. My parents love this place.
Response from Grand Victorian of Crystal Lake
May 17, 2022
Patty, thank you for the kind words and noticing that we offer a fantastic community where our residents continue to THRIVE daily. We are happy that your family is happy!
Neighborhoods around Grand Victorian of Crystal Lake
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.
Frequently Asked Questions about Grand Victorian of Crystal Lake
Grand Victorian of Crystal Lake offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Grand Victorian of Crystal Lake 8.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (815) 455-8400 to reach a resident at Grand Victorian of Crystal Lake.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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