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Deane Hill Place

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401 Catherine McAuley Way, Knoxville, TN 37919

For pricing & availability:
(866) 374-4058
8.3
Review score
117 reviews
Add review
8.3
Review score
117 reviews
5 star
36%
4 star
36%
3 star
12%
2 star
7%
1 star
9%
See all reviews
8.3
Review score
9781 reviews
249 facilities
Deane Hill Place
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Deane Hill Place
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Anonymous
-
Child of resident/client
4.0
Won't be mad if I got stuck there.
The staff has been great to her [especially [name removed]]. The food is what it is, but I'd say most places food isn't great. Very clean, smells fine, and seems very safe. There have been a few of the residence that have had to move to the memory care area and it is a very easy transition

About the facility
Deane Hill Place

Drift into ultimate comfort at Deane Hill Place, located in Knoxville, Tennessee, this vibrant assisted living and memory care home is just minutes from downtown where you’ll find easy access to shopping, dining, and entertainment. Deane Hill Place is committed to providing residents the opportunity to thrive in mind and body by working alongside them and their families to develop individualized care plans. Compassionate, hospitable staff and a full-time licensed nurse are available to provide clinical care and ensure residents’ comfort and peace of mind day in and day out. Their inviting common areas are great for relaxing or entertaining guests, and a robust activities calendar keeps days fresh and exciting, featuring Chocolate Lovers’ Bingo, Bible study, Deane Hill Walkers, and iPad Exploration.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health Care Facilities Directory.

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Deane Hill Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Deane Hill Place
Deane Hill Place

401 Catherine McAuley Way, Knoxville, TN 37919

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StoryPoint Knoxville West

8501 S Northshore Dr, Knoxville, TN 37922

The Pointe at Lifespring
The Pointe at Lifespring

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Trinity Hills of Knoxville community exterior
Trinity Hills of Knoxville

4611 Asheville Hwy, Knoxville, TN 37914

8.3
Review score
117 reviews
8.3
Review score
117 reviews
5 star
36%
4 star
36%
3 star
12%
2 star
7%
1 star
9%
9.9
Review score
78 reviews
9.9
Review score
78 reviews
5 star
83%
4 star
9%
3 star
4%
2 star
0%
1 star
4%
9.7
Review score
38 reviews
9.7
Review score
38 reviews
5 star
69%
4 star
18%
3 star
8%
2 star
0%
1 star
5%
9.7
Review score
57 reviews
9.7
Review score
57 reviews
5 star
67%
4 star
23%
3 star
5%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Deane Hill Place

Healthcare Services

  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care

Meals & Dining

  • Vegetarian
  • Meals Provided
  • Special Dining Programs

Room Amenities

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Handicap Accessible

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Housekeeping
  • Beautician

Activities

  • Activities Off-site
  • Activities On-site
  • Devotional Activities Offsite
  • Sensory-based Programs
  • Reminiscence Programs

Reviews

for Deane Hill Place

8.3Review score117 reviews
8.3
Review score
117 reviews
5 star
36%
4 star
36%
3 star
12%
2 star
7%
1 star
9%
Discovery Management Group
8.3
Review score9779 reviews249 communities
Write a review
A Place for Mom has scored Deane Hill Place with 8.3 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Deane Hill Place has 117 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
4.1
Friendliness
4.1
Care Services
3.8
Staff
4.1
Meals & Dining
3.4
Activities
3.7
Value for Cost
3.8
A Place for Mom has scored Deane Hill Place with 8.3 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Deane Hill Place has 117 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Logo for Discovery Management Group
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 117 reviews
Anonymous - Family/friend
Assisted Living
December 23, 2024
4.0
Verified Review
Won't be mad if I got stuck there.
The staff has been great to her [especially [name removed]]. The food is what it is, but I'd say most places food isn't great. Very clean, smells fine, and seems very safe. There have been a few of the residence that have had to move to the memory care area and it is a very easy transition for them from what I've seen
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
4
Anonymous - Family/friend
Assisted Living
December 5, 2024
4.0
Verified Review
Great location
Overall great location for walkers- mall and grocery stores and other stores are easy walk on sidewalk away. Everything is wonderful except he's complained a bit about the food and I feel he needs more activities for his level of movement.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
3
Matthew - Family/friend
Assisted Living
October 17, 2024
5.0
Verified Review
There's no 'Staff Infection' here! Everyone was professional, fun, and exceeded our expectations for our mom's.......
The activities were N/A because our loved one was in bed 99% in hospice care. The staff was super friendly and caring and exceeded their personal time and our expectations in taking care of my mom's needs. We would recommend this community to other families based on the experience we had. There's no 'Staff Infection' here! Everyone was professional, fun, and exceeded our expectations for our mom's hospice care!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
October 8, 2024
4.0
Verified Review
Helpful things to know
The people who actually work helping the residents are great, admin is not. They are short on help sometimes running a shift with only 1 person. The memory care director I believe she's only in her 30s I believe too young to be running those to mirror imamemory care facilities Like for instance summer time why can't they have watermelon more often feed the old folk what they've grown up with like meatloaf mashed potatoes gravy and Green Beans. To me you don't feed the older generation ham That is high in salt content and vegetables like broccoli or greens that aren't seasoned. Another thing I don't like about the kitchen there is food is brought in the Actual nurses have to sit there and put it on plates and then they have to do their own dishes there so there is about an hour and a 1/2 every single meal that could have Been cleaning rooms changin pants Tending to the older people instead of doing dishes If food should come like it does on an airplane on a tray you feed it and put the trays back in that cart and send it back To the kitchen
Cleanliness
3
Friendliness
4
Care Services
3
Staff
2
Meals & Dining
4
Activities
4
Value for Cost
4
PEG - Family/friend
Assisted Living
July 11, 2024
4.0
Verified Review
Review for Deane Hill Place
It has been an overall positive experience. It has been a little difficult to determine who is in charge of what. I'm not confident in the nursing response to the emergency alert system. Overall I would give a positive recommendation.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
May 22, 2024
5.0
Verified Review
Recommended
My loved one was previously a resident at Deane Hill Place and the overall experience was great. The cleanliness and friendliness were great. The staff, care services, activities and meals were also great. I would recommend Deane Hill Place to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
CC - Family/friend
Assisted Living
February 21, 2024
1.0
Awful
The business office [name removed] never returns calls to her cell phone an emails. Then tells your loved ones they owe thousands of dollars which is incredibly wrong. [name removed] does not communicate never to be found, i am always she at Dean Hill somewhere but nobody knows where.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Toured community
Memory Care
October 11, 2023
3.0
Verified Review
Tour of Deane Hill Place
We took a tour of Deane Hill Place during our search for a Memory Care facility for our loved one. Everyone at this facility was very friendly. The general atmosphere of the facility seemed good. However, when we toured, there seemed to be several maintenance items that needed to be addressed.
Anonymous - Family/friend
Assisted Living
October 5, 2023
1.0
Verified Review
Deane Hill Place review
This was a terrible experience for us. The behavior by the staff at DHP was very unprofessional. My mom is a higher functioning Dementia Patient... she is still very aware, alert and an intelligent lady! They made fun of her, she was asked to eat in a corner by herself because one of the ladies decided that she didn't like mom sitting with her and the only other 3 ladies in the facility! They allowed one gentleman to control the television in the common area! One of the caretakers pounded on mom's door.....mom was resting in her companion room and was on the phone with me. I heard her yelling at mom for having her door closed and for not joining the others. She didn't realize I was on the phone....she continued....why do you always have to cause us problems, you are the worst patient we have had to deal with, we have meetings about you daily! Mom would wait and wait for help with her shower and would end up doing it herself. One day she was showering and a man another resident walked in on her. There was more..... Additionally, the credit card given to them for first month rent was never processed and was then told they weren't supposed to take credit cards and no one could tell me where the information went.... so that was compromised, I felt, I had to get a new number! Also, paid [name removed] for an activity fee. There was never so much as a crayon provide to color, no activity provided at all in any capacity. On several occasions, mom used the emergency call button at DHP to help her roommate who was almost nonverbal when she had fallen in the floor! After no one came to help or responded to her yells for help she picked her roommate up out of the floor. Then when help finally arrived after about 45 minutes they proceeded to tell mom that she needed to keep her nose out of it! Basically told mom she should have left her there. My mom was an LPN in her career and did what she had known her whole life.....use her pasy training to help another human being! Like I said, it was a terrible experience.
Cleanliness
1
Friendliness
1
Care Services
3
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
3
Matt Murray - Family/friend
Assisted Living
April 3, 2023
5.0
Verified Review
A place Mom would approve.
Dean Hill Place is probably the most caring facility I've encountered. They provide personalized care to their residents. When I was there visiting, I saw multiple people coming in to check on my mom every couple of hours. Whereas where she came from before, there were fewer people checking on her less often. If I needed care myself, this is where I would want to place myself.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Response from Deane Hill Place
April 4, 2023
Thanks for the review and feedback, Matt! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re so happy with your mom’s care. Thank you again! – Team Enlivant
Anonymous - Family/friend
Assisted Living
March 22, 2023
2.0
Verified Review
A work in Progress
I hated my experience with Dean Hill Place. They need to improve on, communication, service, an dthe employee retention was bad. The culture was bad. Clean enough facilities.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Deane Hill Place
March 23, 2023
Hi, thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-844-365-4826 so we can better understand. Thank you again! – Team Enlivant
anonymous - Family/friend
Assisted Living
January 24, 2023
5.0
Verified Review
Home like atmosphere
Deane Hill Place has a home like atmosphere to it which is something we really like. Our loved one never really participated in the activities but from what we saw and how they were presented everything looked great. Based on the experience so far we would recommend them to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Deane Hill Place
January 25, 2023
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re happy with your loved one's care. Thank you again! – Team Enlivant
anonymous - Toured community
Assisted Living
December 20, 2022
3.0
Verified Review
tour review
Our family had an in person tour and we didn't have the best tour experience, the community was not very clean and the apartments for the residents were dark and gloomy to us so we just new it was not going to be the best fit for our love done.
anonymous - Toured community
Assisted Living
December 2, 2022
4.0
Verified Review
Community Tour
Especially for the price they were asking, the building was outdated and wasn't clean. The resident rooms were just worn. And the staff wasn’t anywhere near as friendly as the place we chose.
N A - Family/friend
Assisted Living
November 23, 2022
1.0
Awful
The staff was mostly great to my grandma when she stayed here… there were some not very helpful staff but usually they had good ones. They are so low staffed that usually they only have one caretaker a building. When clearly that is too much and too many people for one person but management doesn’t have to do anything since they leave early and aren’t hands on at all. I feel so bad for the staff… so many are leaving which is leading them to be even more understaffed… the ones that stayed deserve a pay raise or a bonus.. but I’m sure they won’t get that even though we pay thousands for one room and HORRIBLE FOOD. Their food is disgusting.. don’t take your loved ones here.
Cleanliness
1
Friendliness
2
Care Services
2
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Deane Hill Place
November 23, 2022
Hi, thank you for the feedback. We appreciate you sharing your concerns, and we’re sorry to hear this. We’ll pass your feedback along to the team at Deane Hill Place, and if you have any additional feedback, feel free to give us a call at 1- 844-Enlivant so we can better understand this. Thank you again! – Team Enlivant
Linda - Family/friend
Assisted Living
November 3, 2022
4.0
Verified Review
Positive Experience
We picked this community because, it was very close to home and I needed somewhere to get to quickly. The memory care is a very good place. I am happy, that my loved is there. I feel safe which was a main consideration. They do the best that can, to take care of my loved one and other residents.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
5
Response from Deane Hill Place
November 4, 2022
Thanks for the review and feedback, Linda! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re happy with your loved one's care. Thank you again! – Team Enlivant
Anonymous - Family/friend
Assisted Living
October 28, 2022
3.0
Verified Review
Review for Deane Hill Place
We picked this community because, of location, and fewer residents in each cottage. The quantity and quality of the food needs to improve. A lot of attention was paid to us up until the time we signed the contract and moved my loved one in. I don't think anyone from the office has visited them since they have moved in. And we never had any kind of orientation to the facility, so my loved one doesn't know what is available. Their CNA showed me around, but I don't think anyone has done the same for my loved one.
Cleanliness
3
Friendliness
3
Care Services
4
Staff
4
Meals & Dining
2
Activities
3
Response from Deane Hill Place
November 4, 2022
Hi, thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-844-365-4826 so we can better understand. Thank you again! – Team Enlivant
anonymous - Family/friend
Assisted Living
September 22, 2022
3.0
Verified Review
A nice community
The location of Deane Hill Place is excellent for our love done especially because he is still very independent. He can walk outside and walk to the grocery store and the mall that is close by. We really like the layout of the building, the overall structure of it is great. The community is very very clean and the workers are very nice. One of the nurses in particular always spends a little extra time with our loved one due to his state of health. She has been awesome and as accommodating to him as possible. Something we did encounter early on that was frustrating is we were told the community fee would be waved but it was not and we were charged that fee, but after speaking with the management they were able to fix the problem.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
Response from Deane Hill Place
November 4, 2022
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re happy with your loved one's care. Thank you again! – Team Enlivant
DD - Toured community
Assisted Living
September 21, 2022
3.5
Verified Review
tour
My husband and I visited Deane Hill Place on one of several tours scheduled . The staff and team were all very polite and friendly. The facility though just didn't fit with the updates, amenities and options we were looking for our loved one for.
Response from Deane Hill Place
September 21, 2022
Thanks for the review and feedback, DD! We appreciate it. – Team Enlivant
anonymous - Family/friend
Assisted Living
September 7, 2022
3.0
Verified Review
Started out great but went downhill
The food is getting worse. Management changed with no notification to residents or families. Our rent is going up several hundred dollars but I'm still buying dad groceries each week bc he can't eat the food. The nurses are GREAT though. The only reason we are still there.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
2
Response from Deane Hill Place
September 21, 2022
Hi, Thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-844-365-4826 so we can better understand. Thank you again! – Team Enlivant
Viewing 1-20 out of 117 reviews

Neighborhoods
around Deane Hill Place

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.

Frequently Asked Questions
about Deane Hill Place

Deane Hill Place offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Deane Hill Place 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (865) 450-8040 to reach a resident at Deane Hill Place.

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Review score
78 reviews
9.9
Review score
78 reviews
5 star
83%
4 star
9%
3 star
4%
2 star
0%
1 star
4%
Studio, 1bd, Semi-Private
Welcome to StoryPoint Knoxville West! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we strive to make...
Photo of Arbor Terrace of Knoxville

Arbor Terrace of Knoxville

9051 Cross Park Drive, Knoxville, TN 37923
Starting at $X,XXX+ monthly
9.2
Review score
26 reviews
9.2
Review score
26 reviews
5 star
73%
4 star
15%
3 star
4%
2 star
8%
1 star
0%
Studio, 1bd, Semi-Private
Arbor Terrace of Knoxville provides the highest quality of geriatric care and assisted living in the Knoxville, Tennessee area, including innovative memory care designed specifically for those affected by Alzheimer’s disease and other dementias. Every resident receives unique and personalized...
Oakwood Senior Living community exterior

Oakwood Senior Living

232 E Churchwell Ave, Knoxville, TN 37917
Starting at $X,XXX+ monthly
5 star
52%
4 star
38%
3 star
10%
2 star
0%
1 star
0%
Studio, Semi-Private
Oakwood Senior Living located in Knoxville, Tennessee provides seniors with the memory care that they need in a great location. This assisted living community offers seniors a great place to call home. Knoxville offers much to do and see. Guests of our residents will enjoy spending time at the...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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