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Ciel of Long Grove

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1190 Old McHenry Rd, Long Grove, IL 60047

9.2
Review score
44 reviews
Add review
9.2
Review score
44 reviews
5 star
59%
4 star
25%
3 star
9%
2 star
2%
1 star
5%
See all reviews
8.4
Review score
433 reviews
12 facilities
For pricing & availability:
(866) 374-4058
Ciel of Long Grove
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Ciel of Long Grove community exterior
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Mrs.Luna
-
Child of resident/client
5.0
A Haven of Compassion and Care
I am beyond grateful for the exceptional care and support my mother has received at Ciel. From the moment she arrived, it was clear that this community is dedicated to creating a nurturing and vibrant environment for its residents. The staff at Ciel truly go above and beyond. They are not

About the facility
Ciel of Long Grove

Ciel of Long Grove is a highly rated, pet-friendly assisted living and memory care community for seniors in the greater Chicago area. Our trained caregivers have experience working with seniors who need varying levels of care. They are always available to offer friendly, personalized services that make every resident feel welcome and at ease. For our assisted living residents, we provide top notch amenities and services through our life enrichment program. Our staff, including nurses, are available 24 hours a day to help with bathing, dressing, grooming, mobility and medication maintenance. We only provide the services each resident requires so they can maintain their dignity and independence. For our memory care residents, our purpose-built community caters directly to their specific needs. We meet with each resident to create a care program and personal profile that helps our caregivers get to know their personal history and needs. This helps us provide the best amenities and services to suit their personal needs while allowing them to thrive. Our cozy dining area features freshly prepared, delicious meals as well as assistance as needed. Our social programs help engage memory and brain stimulation while making each day fun.

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Ciel of Long Grove

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Ciel of Long Grove

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Ciel of Long Grove community exterior
Ciel of Long Grove

1190 Old McHenry Rd, Long Grove, IL 60047

Brookdale Hawthorn Lakes in Vernon Hills Assisted Living community exterior
Brookdale Hawthorn Lakes in Vernon Hills Assisted Living

10 East Hawthorn Parkway, Vernon Hills, IL 60061

Cedar Lake Assisted Living and Memory Care aerial view of community
Cedar Lake Assisted Living and Memory Care

777 Church Street, Lake Zurich, IL 60047

The Auberge at Lake Zurich community exterior
The Auberge at Lake Zurich

555 America Ct, Lake Zurich, IL 60047

9.2
Review score
44 reviews
9.2
Review score
44 reviews
5 star
59%
4 star
25%
3 star
9%
2 star
2%
1 star
5%
9.9
Review score
66 reviews
9.9
Review score
66 reviews
5 star
58%
4 star
29%
3 star
11%
2 star
2%
1 star
0%
9.4
Review score
75 reviews
9.4
Review score
75 reviews
5 star
77%
4 star
15%
3 star
0%
2 star
3%
1 star
5%
8.7
Review score
52 reviews
8.7
Review score
52 reviews
5 star
46%
4 star
35%
3 star
15%
2 star
0%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Ciel of Long Grove

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Room Service
  • International Cuisine
  • Low / No Sodium
  • Meals Provided
  • Restaurant Style Dining
  • Professional Chef
  • Vegetarian
  • Anytime Dining
  • Guest Meals
  • Vegan
  • Gluten-free
  • Special Dining Programs

Room Amenities

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Garden View
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Kitchenette
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed

Common areas

  • Barber Shop
  • TV Lounge
  • Main Street Shops
  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon
  • Meeting Room
  • Indoor Atrium
  • Indoor Common Areas
  • Library
  • Central Fireplace

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Fitness Center
  • Game Room
  • Movie or Theater Room

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Brain fitness / Dakim
  • Intergenerational Programs
  • Happy Hour
  • Light Therapy Programs
  • Gardening Club
  • Dances
  • Sensory-based Programs
  • Birthday Parties
  • Protestant Services
  • Wine Tasting
  • Community Service Programs
  • Pet-focused Programs
  • Bridge Club
  • Yoga / Chair Yoga
  • Trivia Games
  • Wii Bowling
  • Catholic Services
  • Holiday Parties
  • Montessori Programs
  • Karaoke
  • Activities On-site
  • Other Religious Services
  • Tai Chi
  • Christian Services
  • Stretching Classes
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Live Well Programs
  • Activities Off-site
  • Cooking Classes
  • Reminiscence Programs
  • BBQs or Picnics
  • Visiting Chaplain or Priest
  • Cards / Pinochle Club
  • Men's Club
  • Live Musical Performances
  • Book Club
  • Visiting Rabbi
  • Walking Club
  • Choir / Singing Club
  • Educational Speakers / Life Long Learning
  • Art Classes

Reviews

for Ciel of Long Grove

9.2Review score44 reviews
9.2
Review score
44 reviews
5 star
59%
4 star
25%
3 star
9%
2 star
2%
1 star
5%
Ciel Senior Living
8.4
Review score433 reviews12 communities
Write a review
A Place for Mom has scored Ciel of Long Grove with 9.2 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Ciel of Long Grove has 44 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.5
Meals & Dining
4.2
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored Ciel of Long Grove with 9.2 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Ciel of Long Grove has 44 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Ciel Senior Living
8.4
Review score433 reviews12 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 44 reviews
Diane W - Toured community
Assisted Living
September 19, 2024
4.0
A Lovely Facility in a Convenient Location
The facility is beautifully furnished and well maintained. The staff was very friendly and knowledgeable, too. We ended up at another facility that was closer to more family members but we would have been very satisfied living here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Mrs.Luna - Family/friend
Assisted Living
September 17, 2024
5.0
A Haven of Compassion and Care
I am beyond grateful for the exceptional care and support my mother has received at Ciel. From the moment she arrived, it was clear that this community is dedicated to creating a nurturing and vibrant environment for its residents. The staff at Ciel truly go above and beyond. They are not only skilled and professional but also genuinely compassionate. Each member of the team—from the caregivers to the administrative staff—approaches their role with kindness and dedication. It's evident that they truly care about the well-being and happiness of each resident. I would like to give a shout out to [name remove] , the executive director who always goes above and beyond with getting back to us on questions or things we need. I also want to recognise [name removed], care giver. She is always right there to provide care quickly and [name removed]is also always right there when we need her. I would recomend this community based on staff, value and community overall.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
September 13, 2024
5.0
Verified Review
Our family experience
5,for all of them. It was a really nice place, good experience for all of us, and mom was there only 2 months. We would absolutely recommend this community to other families based on the experience we have had
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
MB - Family/friend
Assisted Living
September 6, 2024
5.0
Great Place for your Loved Ones
The staff is so friendly and inviting every time I visit. The community is very clean and always smells good. I love all the amenities Ciel has for their residents, that you don't need to go any where else unless you want to. I have tried the food and it's amazing! The Nurses and Caregivers are amazing too and are very attentive to the residents and their needs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
J B - Toured community
Assisted Living
August 29, 2024
5.0
Excellent community
Long Grove is a beautiful, clean community that has amazing, caring team members. If you are looking for senior living, this is the community for your loved one. The food is out of this world, the programming is excellent and the care team is thoughtful and loving to the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
April 17, 2024
4.0
Verified Review
Great staff
Only complaint is quality of food. Kind staff, clean facilities.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
1
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
January 31, 2024
4.0
Verified Review
Recommended
Staff is really pretty friendly. However, one needs to look up from their phone to see what's happening around them. My daughter passed them several times and they never looked up to see what was going on. Housekeeping is pretty good. The place is clean. If you see something that needs attention, they are quick to respond. Communication with the family is pretty good-no complaints. The move in process was fairly simple-have a checklist! They need to get the Life Loop app working. This was a selling point as though it was already available and it wasn't. Also, they desperately need a welcome packet. I would recommend Ciel. They are overall very responsive and dedicated to helping the transition with the resident and their families.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
November 29, 2023
5.0
Verified Review
Ciel of Long Grove Review
The caretakers were always nearby. My mom did NOT have a fall while she lived there which I thought would probably happen. They kept her clean and groomed.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
M.A - Family/friend
Assisted Living
June 2, 2023
5.0
Awesome!
My mom moved in here and she is thriving! She loves it! She gets to go on the bus and go to different outings and just loves the food! Such a great place! The staff are very nice! They have wonderful court yards!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Bella - Family/friend
Assisted Living
May 30, 2023
5.0
A Haven of Care and Comfort
Harbor Chase of Long Grove surpassed all my expectations with its exceptional care and welcoming atmosphere. The staff's warm smiles and genuine concern instantly made me feel at home. Their outstanding facilities combine spaciousness and comfort with functional design. What sets Harbor Chase of Long Grove apart is their commitment to personalized services and activities. They offer a diverse range of programs, from wellness classes to recreational activities, ensuring each resident can thrive and enjoy a fulfilling lifestyle. The dining experience is delightful, with a menu that caters to diverse dietary needs and preferences. The chefs create flavorful and visually appealing meals, fostering socialization and meaningful connections in communal dining areas. The administration is highly professional and attentive, working closely with residents and families to ensure personalized care plans and a strong sense of community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Donna B - Toured community
Memory Care
May 26, 2023
5.0
Beautiful facility and wonderful staff
I and my sisters toured the facility recently as we looked for the extra help we are going to need for our mother. This facility was beautiful. Incredibly clean and bright and cheerful. The staff we met with were kind and loved what they do. We spoke to other family members of residents as we were leaving and they were so happy with care that their loved one receives. We are so happy that your facility was recommended to us and are so grateful for all the help moving forward and getting everything in order. Thank you to the staff for answering our 100 questions.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Michelle H - Toured community
Assisted Living
May 16, 2023
5.0
Wonderful!!!!!
I toured here with the sales director and it was so so nice! I thought it was a 5 star hotel when I walked in there! Too bad my mom took a turn for the worst and past away. I would highly recommend!!!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kris - Family/friend
Memory Care
May 8, 2023
5.0
Best thing we ever did!
We toured many different assisted livings and memory cares in the area and this was the one we felt was the best fit. My mom is thriving there and we love how great all the staff is. Its clean and the food is amazing. The care staff are really attentive their residents and are very caring. I highly recommend!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Andrea - Family/friend
Assisted Living
March 28, 2023
3.0
Verified Review
Patient needs could be better coordinated with staff and shifts. I had to repeat things over & over to each new nurse
Improvements: a call button was not issued immediately - this took two months. Once our loved one was places on hospice, things did get better with the care. There are some communication issues between staff members. It took them three months to get our loved ones meal plan straightened out. Nighttime staff is a bit inconsistent. However when our loved one passed away, the staff were very kind to our family. If something wasn't ok I heard it from all of my siblings. Very stressful. I get the sense that there was a bit of overselling.
Cleanliness
5
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Scott - Family/friend
Assisted Living
March 15, 2023
5.0
Verified Review
I have had a great experience with HarborChase Long Grove. My loved one enjoys their time here. There are three meals a day served to the residents, and they have several choices to choose from. My loved one enjoys the meals and socializing with other residents. Overall, I would recommend HarborChase Long Grove to others for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Not providing name - Family/friend
Assisted Living
January 1, 2023
2.0
Poor Experience
This place was recommended by PFM and it's been difficult since day 1. The move in-never even cleaned the apartment,lots of promises never kept. Pressured to commit. Lost our Moms bed & gave it to another patient (placed it in a storage somewhere and could not find it). The food was good but they have lost the entire staff since March. New director is MIA all the time. She started Oct, been on three vacations so far. Was not present during severe cold when residents lost heat. Provided old space heaters that had no safety trigger. No food service and no heat for three days. Entire staff we knew has quit. Agency nurses run the place and while head of nursing is nice, she is overwhelmed. Food selection is nil. Mother has COVID, they did not deliver breakfast until 11 am after we bothered them several times and it was cold. Cost is high for poor care, no heat and limited food choices. We have tried to work with them but they cannot deliver. Front staff nice but overwhelmed.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
December 19, 2022
3.0
Verified Review
Would recommend
Great place for the money. Clean new decent staff
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
5
HB - Family/friend
Assisted Living
December 5, 2022
5.0
Verified Review
Review for HarborChase of Long Grove
The facility was clean, staff is nice, nurse and aides are professional, and they have many activities for the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
September 14, 2022
4.0
Verified Review
We chose HarborChase of Long Grove because they talked about a men's club that they had - most facilities are predominantly women so that was the driving reason that we chose this facility. The transition could have been done much better - there was an extreme circumstance with management and there was no back up plan. What they told us would be done, was not done so that could have gone smoother. Overall we have been pleased and would recommend them to others.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
MC - Family/friend
Memory Care
July 25, 2022
4.0
Verified Review
Overall above average facility. Improved training & staff retention would likely make this a great senior facility.
Above average facility overall. Good to have memory care and assisted living under one roof. Staff turnover is very high. Night shift staff in memory care is sub contract staff with little training. Assisted living staff are employees and much better trained. Very friendly staff. Everyone makes a point of getting to know residents by name.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Viewing 1-20 out of 44 reviews

Neighborhoods
around Ciel of Long Grove

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.

Frequently Asked Questions
about Ciel of Long Grove

Ciel of Long Grove offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Ciel of Long Grove 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (847) 613-4838 to reach a resident at Ciel of Long Grove.

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50%
4 star
25%
3 star
6%
2 star
8%
1 star
11%
Studio, 1bd, 2bd, Semi-Private
Purposefully designed to offer the benefits of a simpler, more flexible lifestyle, Deer Park Village is a new senior living community for active older adults. Located in a scenic setting near Deer Grove Forest Preserve, this thoughtfully designed residence offers discreet, 24-hour assistance with...
Photo of The Garlands of Barrington a CCRC

The Garlands of Barrington a CCRC

1000 Garlands Lane, Barrington, IL 60010
Starting at $X,XXX+ monthly
5 star
82%
4 star
9%
3 star
9%
2 star
0%
1 star
0%
1bd, 2bd, Detached Cottages / Bungalows, Studio
The Garlands is a unique community for people ages 55 and older that offers residents an uncompromising lifestyle in a resort setting with unprecedented amenities and services. The Garlands homes offer superb construction, thoughtful interior design and the finest quality. They feature large and...
The Sheridan at Green Oaks community exterior

The Sheridan at Green Oaks

29330 N Waukegan Rd, Lake Bluff, IL 60044
Starting at $X,XXX+ monthly
8.6
Review score
20 reviews
8.6
Review score
20 reviews
5 star
75%
4 star
10%
3 star
0%
2 star
5%
1 star
10%
Studio, 1bd, 2bd, Semi-Private

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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