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Brookdale Mandarin

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10790 Old Saint Augustine Road, Jacksonville, FL 32257

For pricing & availability:
(866) 374-4058
9.5
Review score
84 reviews
Add review
9.5
Review score
84 reviews
5 star
44%
4 star
30%
3 star
14%
2 star
4%
1 star
8%
See all reviews
8.8
Review score
29108 reviews
585 facilities
Pricing promotions expiring soon
Brookdale Mandarin
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Brookdale Mandarin
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22 Floor plans available
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Anonymous
-
Resident/client
4.0
A nice community with areas of improvement
Food was not the healthiest, low salt, chicken and fish....too much pork and sausage. Cleaning was not good at all! But everyone was friendly and nice.

About the facility
Brookdale Mandarin

Brookdale Mandarin strives to meet and prioritize residents' personal needs. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies. In addition, you can find peace of mind knowing our community includes a 24-hour security system. From assisting with everything from transportation to care needs and product delivery, our team is versatile in what we can provide for you. We understand each person is different, so our compassionate team tailors individual care plans to fit your needs. This also allows us to make sure there are no surprise costs for residents and their families. If care needs do evolve, we can easily make adjustments. We provide personalized support for everything from medication management to bathing, dressing, and more. We also have a therapy room, for convenience.

A Brookdale HealthPlus® Community

Our Brookdale HealthPlus program offers residents a higher level of care without higher costs. Here, care coordination is overseen by a registered nurse. Preventative measures such as annual wellness visits, immunizations, and health screenings, as well as support for chronic conditions such as diabetes, high blood pressure, and congestive heart failure, are offered to help avoid trips to doctors’ offices, or unnecessary emergency room visits...

Read more

Senior living options offered

Assisted Living

Independent Living

Pricing
for Brookdale Mandarin

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo

Independent Living

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1 Bedroom
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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at Brookdale Mandarin

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Brookdale Mandarin
Brookdale Mandarin

10790 Old Saint Augustine Road, Jacksonville, FL 32257

The Addison of Oakleaf aerial view of community
The Addison of Oakleaf

417 Oakleaf Plantation Parkway, Jacksonville, FL 32222

Brookdale Mandarin Central
Brookdale Mandarin Central

10875 Old Saint Augustine Road, Jacksonville, FL 32257

Sodalis Jacksonville
Sodalis Jacksonville

7620 Timberlin Park Blvd, Jacksonville, FL 32256

9.5
Review score
84 reviews
9.5
Review score
84 reviews
5 star
44%
4 star
30%
3 star
14%
2 star
4%
1 star
8%
10
Review score
46 reviews
10
Review score
46 reviews
5 star
72%
4 star
22%
3 star
2%
2 star
0%
1 star
4%
10
Review score
59 reviews
10
Review score
59 reviews
5 star
75%
4 star
14%
3 star
5%
2 star
3%
1 star
3%
9.8
Review score
75 reviews
9.8
Review score
75 reviews
5 star
73%
4 star
12%
3 star
11%
2 star
1%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Mandarin

Healthcare Services

  • High Acuity Care
  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Vegan
  • Vegetarian
  • Room Service
  • Guest Meals
  • Professional Chef
  • International Cuisine
  • Gluten-free
  • Low / No Sodium
  • Restaurant Style Dining
  • No Sugar

Room Amenities

  • Handicap Accessible
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Full kitchen
  • Private patio, deck, or balcony
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Covered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Outdoor Common Areas
  • Outside Patio
  • Indoor Atrium
  • Beauty Salon
  • Meeting Room
  • Private Bath
  • Indoor Common Areas
  • TV Lounge
  • Library
  • Computer or Media Center

Recreational areas

  • Swimming Pool
  • Game Room
  • Raised Garden Beds
  • Billiards Lounge
  • Piano or Organ
  • Movie or Theater Room

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • BBQs or Picnics
  • Devotional Activities On-Site
  • Community Service Programs
  • Bible Study Group
  • Live Dance or Theater Performances
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Water Aerobics
  • Trivia Games
  • Stretching Classes
  • Men's Club
  • Devotional Activities Offsite
  • Art Classes
  • Wii Bowling
  • Wine Tasting
  • Day Trips and Outings
  • Brain fitness / Dakim
  • Birthday Parties
  • Karaoke
  • Catholic Services
  • Protestant Services
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Christian Services
  • Visiting Rabbi
  • Holiday Parties
  • Live Musical Performances
  • Happy Hour
  • Gardening Club
  • Visiting Chaplain or Priest
  • Cooking Classes
  • Live Well Programs
  • Activities Off-site
  • Book Club

Reviews

for Brookdale Mandarin

9.5Review score84 reviews
9.5
Review score
84 reviews
5 star
44%
4 star
30%
3 star
14%
2 star
4%
1 star
8%
Brookdale
8.8
Review score29108 reviews585 communities
Write a review
A Place for Mom has scored Brookdale Mandarin with 9.5 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale Mandarin has 84 reviews with an average "overall experience" of 3.9 out of 5.
Overall Experience
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
4.1
Staff
4.5
Meals & Dining
4.4
Activities
4.2
Value for Cost
3.9
A Place for Mom has scored Brookdale Mandarin with 9.5 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale Mandarin has 84 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Brookdale
8.8
Review score29108 reviews585 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 84 reviews
Anonymous - Family/friend
Assisted Living
August 13, 2025
5.0
Verified Review
Brookdale Mandarin
5 for all I am very happy with this facility. They are awesome. They are very helpful and caring.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
July 18, 2025
3.0
Verified Review
Very nice facility!
Weekend service and food needs improvement. She pays to be escorted because of the wheelchair and elevator. Sometimes she has to wait 20 or more minutes. I can see 10 but not 20 or more. If that is the case I don't think she should necessarily pay for escort but that's my opinion. That's a long time to sit alone at the table being 91. Her shower is even with the rest of the bathroom. It leaks onto the floor. She moved in [date removed] and supposedly a lip for it is still on order? I have checked but that is the response I'm getting. It is nice there but they have received a lot of new residents so they just need to adjust some things
Response from Brookdale Mandarin
July 23, 2025
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
David - Toured community
Assisted Living
May 29, 2025
1.0
Horrible
Toured this community last week and I’m still thinking about how bad I felt leaving there. The place has a musty odor and the carpets look like they haven’t been touched since 1980s. The rooms were upgraded though. The sales girl [name removed], was rushing and didn’t make me feel like she cared at all. I would never move my mom in here
Cleanliness
1
Friendliness
1
Value for Cost
1
Staff
1
Response from Brookdale Mandarin
May 29, 2025
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
Anonymous - Resident/client
Assisted Living
May 7, 2025
4.0
Verified Review
A nice community with areas of improvement
Food was not the healthiest, low salt, chicken and fish....too much pork and sausage. Cleaning was not good at all! But everyone was friendly and nice.
Cleanliness
3
Friendliness
5
Value for Cost
3
Activities
4
Staff
3
Meals & Dining
4
Anonymous - Resident/client
Independent Living
May 6, 2025
4.0
Verified Review
Great senior living
What I like the most about Brookdale Mandarin is the Location, my apartment, close to my daughter. They need to clean hallway carpet or replace with flooring. The food could be much better. I know you can't please everyone one. But jello and pudding would be nice
Cleanliness
3
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
3
Anonymous - Family/friend
Assisted Living
April 3, 2025
5.0
Verified Review
Review for Brookdale Mandarin
They are kind, they care about the company and the residents. It's clean, smells clean, and they have a lot of fun activities. The rooms are large and the price is reasonable.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
August 28, 2024
4.0
Verified Review
Great fit for mom!
Brookdale Mandarin has been a wonderful place for my mom. The staff have been working hard on making improvements to be even better! We chose this facility initially because of the price for basic living , the large one bedroom option and Medicaid is accepted for the health care portion.
Cleanliness
3
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
5
Meals & Dining
4
Joyce - Family/friend
Assisted Living
June 4, 2024
5.0
Amazing! Kind and professional staff
They are very thoughtful, professional, kind and thorough. The residents are happy. My brother loves it there. He is content and is making many new friends. He feels valued there. There are no bad smells in the hallway like we experienced in another place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
May 28, 2024
5.0
Verified Review
Our Experience
My loved one was previously a resident at Brookdale Mandarin and the overall experience was very good. The friendliness was great. The staff and care services were good. The meals were okay. Due to the cost, we ended up having to move my loved one to a different facility.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
4
Meals & Dining
3
Roselyn K - Resident/client
Assisted Living
December 4, 2023
5.0
This is an excellent place for us old people. Everyone working here goes out of their way to help us not feel alone and to reach our needs as we age. [name removed] the director is the best!
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Sherry K - Resident/client
Assisted Living
December 4, 2023
5.0
Come April 2024, I will have been here 3 years. Staffing leadership has changed multiple times during this time for me, and this is hard for people in my age group. [name removed] has done an excellency job of protecting us from the input of the change.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Tim P - Resident/client
Assisted Living
December 4, 2023
5.0
Greet way to have a 2nd family. A lot to do!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Cindy R - Resident/client
Assisted Living
December 1, 2023
5.0
Great place to live! Lots of activities to keep us busy.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
C G - Resident/client
Assisted Living
December 1, 2023
5.0
I have lived here for almost 6 months. I would not change residents. I enjoy everything. It is almost impossible to get bored, there is always something to do.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Earl S - Resident/client
Assisted Living
December 1, 2023
5.0
Our top administrator has breathed such an improved spirit and care that we are appreciative each day
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Anonymous - Toured community
Assisted Living
June 9, 2023
2.0
Verified Review
Our tour experience
We toured Brookdale Mandarin during our search for an Assisted Living facility for my loved one. This facility was a definite no go for us. The facility is very old and it felt very institutional. I would rate it at a two, at most. We decided to continue on with our search.
Response from Brookdale Mandarin
June 13, 2023
We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
Anonymous - Family/friend
Assisted Living
May 17, 2023
3.0
Verified Review
Welcoming Community
We picked this community, mainly because of the cost. Good communication, friendly staff, not luxurious but clean. I would recommend the community.
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
3
Activities
3
Staff
3
Meals & Dining
3
Response from Brookdale Mandarin
May 26, 2023
Thank you for choosing Brookdale and taking the time to share your feedback.
Anonymous - Family/friend
Assisted Living
May 10, 2023
1.0
Verified Review
Not recommended-bad experience
The wait time for some one to come is well over 5 minutes - the staff is not helpful - the facility is in need of extensive maintenance - water was out for almost a week - COVID outbreak caused staff to leave food outside of rooms when they remembered to bring food - at one point someone told my father in law to call my wife and have her come to the facility to give him his medicine - they didn't even bother to bath him for almost a week when his shower head broke - I would not recommend this facility at all - very sad
Response from Brookdale Mandarin
May 26, 2023
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
L G - Toured community
Assisted Living
April 12, 2023
5.0
Verified Review
My Tour Experience with Brookdale Mandarin
I liked the community very much. It was a bit more expensive based on my loved one's income. If all things were equal, I would have considered it as the location is much better for me.
Victoria - Family/friend
Assisted Living
February 14, 2023
3.0
Verified Review
The food service was horrible, not healthy, not appetizing, running out of menu items even hamburger buns, no cottage cheese with fruit plate, wait time to/ from the dining room, elevators not working& incorrect billing after move out. There was no communication. I could never talk with dinning manager. They always said she wasn't available . Never saw the administrator once!!! Never in the building best I could tell. I moved her to my house because of all of this!!! The biggie...her door kept locking & so they stuffed toilet paper in the lock receptacle!!!! Can you believe this so she could never lock her door at night or anytime.
Cleanliness
3
Friendliness
4
Value for Cost
2
Care Services
4
Activities
2
Staff
3
Meals & Dining
1
Response from Brookdale Mandarin
February 20, 2023
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
Viewing 1-20 out of 84 reviews

Neighborhoods
around Brookdale Mandarin

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Florida regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Florida regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Mandarin

Brookdale Mandarin offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Brookdale Mandarin 9.5 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (904) 260-0800 to reach a resident at Brookdale Mandarin.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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