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Brookdale Crown Point

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10050 Old Saint Augustine Road, Jacksonville, FL 32257

For pricing & availability:
(866) 374-4058
9.5
Review score
52 reviews
Add review
9.5
Review score
52 reviews
5 star
75%
4 star
15%
3 star
6%
2 star
2%
1 star
2%
See all reviews
8.8
Review score
29063 reviews
586 facilities
Best Meals and Dining
Brookdale Crown Point
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Brookdale Crown Point community exterior
1212 Photos available
22 Floor plans available
Brookdale Crown Point in google map
street view of Brookdale Crown Point

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Sandra L
-
Child of resident/client
5.0
the Dream staff is not a dream!
I was so pleased with their treatment of my mom. From [name removed] and [name removed] handling the onboarding and day to day to [name removed] scheduling activities and family nights. All of the staff were amazing. My mom was very happy there and she had that glint in her eyes!! I really

About the facility
Brookdale Crown Point

Embrace brighter, fulfilling days at Brookdale Crown Point. Conveniently located near I-95 and I-295, this community offers an environment where residents can experience personalized memory care services and dementia-friendly activities in a secure and comfortable setting. Consistent care assignments are given, which allows each staff member to learn about residents' unique histories and needs. Whether it’s meals, care, or activities, here, you will enjoy a customized experience. Trained staff is available 24-hours a day, seven days a week to be alerted to an emergency. Additionally, the community incorporates an abundance of safety features, like an emergency alert system and keypad entries, as well as an enclosed courtyard.

A Brookdale HealthPlus® Community

Brookdale's HealthPlus program also provides a higher level of care without higher costs. With a focus on minimizing hospitalizations and emergency room visits, Brookdale HealthPlus offers care coordination, preventive health care services such as annual wellness visits, immunizations, and health screenings, and support for managing chronic conditions such as diabetes, high blood pressure, and congestive heart failure. Residents’ benefit from care coordination overseen by a Brookdale HealthPlus Care Manager (RN).

Brookdale’s memory care programs encompass a person-centered approach to care. The two programs offered are the Clare Bridge and Solace programs....

Read more

Senior living options offered

Memory Care

Pricing
for Brookdale Crown Point

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Memory Care

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Crown Point

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Brookdale Crown Point community exterior
Brookdale Crown Point

10050 Old Saint Augustine Road, Jacksonville, FL 32257

The Addison of Oakleaf aerial view of community
The Addison of Oakleaf

417 Oakleaf Plantation Parkway, Jacksonville, FL 32222

Brookdale Mandarin Central
Brookdale Mandarin Central

10875 Old Saint Augustine Road, Jacksonville, FL 32257

Sodalis Jacksonville
Sodalis Jacksonville

7620 Timberlin Park Blvd, Jacksonville, FL 32256

9.5
Review score
52 reviews
9.5
Review score
52 reviews
5 star
75%
4 star
15%
3 star
6%
2 star
2%
1 star
2%
10
Review score
46 reviews
10
Review score
46 reviews
5 star
72%
4 star
22%
3 star
2%
2 star
0%
1 star
4%
10
Review score
59 reviews
10
Review score
59 reviews
5 star
75%
4 star
14%
3 star
5%
2 star
3%
1 star
3%
9.8
Review score
74 reviews
9.8
Review score
74 reviews
5 star
74%
4 star
11%
3 star
11%
2 star
1%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Crown Point

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Diabetic Care
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • International Cuisine
  • Vegetarian
  • Special Dining Programs
  • Vegan
  • Guest Meals
  • Professional Chef
  • Pureed Meals
  • Organic
  • Low / No Sodium
  • Meals Provided
  • No Sugar
  • Gluten-free
  • Restaurant Style Dining

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Cable or Satellite TV
  • Garden View
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Handicap Accessible
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Outside Patio
  • Library
  • Outdoor Common Areas
  • Barber Shop
  • Indoor Atrium
  • Central Fireplace
  • TV Lounge
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English
  • Polish
  • Portuguese

Activities

  • Art Classes
  • Catholic Services
  • Christian Services
  • Visiting Rabbi
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Happy Hour
  • Activities On-site
  • Community Service Programs
  • Visiting Chaplain or Priest
  • Gardening Club
  • Forever Fit
  • Cooking Classes
  • Light Therapy Programs
  • Bible Study Group
  • Karaoke
  • Sensory-based Programs
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • Stretching Classes
  • Pet-focused Programs
  • Live Well Programs
  • Reminiscence Programs
  • Day Trips and Outings
  • Devotional Activities On-Site
  • Holiday Parties
  • Trivia Games
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Walking Club

Reviews

for Brookdale Crown Point

9.5Review score52 reviews
9.5
Review score
52 reviews
5 star
75%
4 star
15%
3 star
6%
2 star
2%
1 star
2%
Brookdale
8.8
Review score29063 reviews586 communities
Write a review
A Place for Mom has scored Brookdale Crown Point with 9.5 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, Brookdale Crown Point has 52 reviews with an average "overall experience" of 4.6 out of 5.
Overall Experience
4.6
Cleanliness
4.7
Friendliness
4.8
Care Services
4.6
Staff
4.8
Meals & Dining
4.6
Activities
4.6
Value for Cost
4.5
A Place for Mom has scored Brookdale Crown Point with 9.5 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, Brookdale Crown Point has 52 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Brookdale
8.8
Review score29063 reviews586 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 52 reviews
Sandra L - Family/friend
Memory Care
November 5, 2025
5.0
Verified Review
the Dream staff is not a dream!
I was so pleased with their treatment of my mom. From [name removed] and [name removed] handling the onboarding and day to day to [name removed] scheduling activities and family nights. All of the staff were amazing. My mom was very happy there and she had that glint in her eyes!! I really love those people over there. They have the calling to do those jobs and I am grateful that A Place for Mom directed me to them. 5 out of 5!
Tracy H - Family/friend
Memory Care
November 3, 2025
5.0
Happy Here
We're so happy here! My mom loves Brookdale! The staff is kind, helpful and attentive, I can't imagine having here anywhere. else.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Jacquelyn W - Family/friend
Memory Care
November 3, 2025
5.0
Comfort in Care
My dad has been a resident for about 2 months and could not be happier. I am able to leave my dad and rest knowing he is well taken care of in my absence. Everyone makes you feel at home.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Julie M - Family/friend
Memory Care
November 3, 2025
5.0
From the first moment my dad arrived at Brookdale Crown point it felt like home. The staff truly cares about everyone and knows everyone by first name. Our family is so happy to gave our dad living here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
November 3, 2025
5.0
Mother enjoy this community. She feels safe and loves the care she is given.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Don W - Family/friend
Memory Care
November 3, 2025
5.0
Good Place and Good People
Our mother is happy here and the staff is very good to her. Yes, I n agreement with good people here that seem to care about the residence! [name removed]
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Stacy L - Family/friend
Memory Care
November 3, 2025
5.0
Love Brookdale Crown Point
My dad has been here for 15 months now. I can't speak highly enough about the staff (especially [name removed], [name removed]and [name removed]. Their love and sincerely shines through, They treat resident and as they would their own family. I love coming to resist staff and residents as much as I enjoy visiting dad. And [name removed]is amazing! Her love for the residents is so sweet and genuine.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Linda L - Family/friend
Memory Care
August 21, 2025
5.0
A wonderful, friendly place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
August 21, 2025
5.0
Brookdale Crown Point Evaluation
I am very pleased with the care my husband is receiving at Brookdale Crown Point. It is very caring facility and I am pleased with his caretakers.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Resident/client
Memory Care
August 21, 2025
5.0
Loved one happy
My wife's family member is very happy here. He is doing well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
August 21, 2025
5.0
Awesome Luau Family Dinner
It's awesome that Brookdale invites families of the loved ones that reside here for themed dinner night!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
October 24, 2024
3.0
Verified Review
Management needs mandatory daily huddles on elderly with all staff
Upper management and the head nurse should have daily huddles with their employees and get feedback from the employees in regards to the elderly residence. I wasn't there on a daily basis, but from what I did see and experience, I think upper management and the head nurse could communicate with the care workers and the nurses that reported to them and get feedback on the residence and what's going on, etc. like I said, you have to inspect what you expect from your employees and if you don't do that, you're not holding anybody accountable and when I say that it's a trickle down effect from upper management to each employee. The heating and the air conditioning in the summertime in my mother and mother-in-law's room of which they shared was freezing in the winter and I had brought that to management attention at least a dozen times or more and I got lots of excuses and then in the summer, it was very hot. I got all kinds of excuses that it was an old air-conditioning system, it just made me wonder if I was the only one complaining about everything in regards to the heat and air. But I was informed that there were others complaining as well. The bath system that we were informed worked the walk-in tub, did not work never work the whole time they were there. I could go on and on. There were lots of employees that were sweet and attentive with both of our mothers and then there were others who were just there to get a paycheck and did as little interacting with the elderly as they had to. I know there is no perfect place to put a parent and I know that not all employees are caring and loving as family, but one would hope they are
Cleanliness
3
Friendliness
4
Value for Cost
4
Care Services
3
Activities
4
Staff
4
Meals & Dining
4
Response from Brookdale Crown Point
November 8, 2024
Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
Anonymous - Family/friend
Memory Care
September 10, 2024
4.0
Honest First Impression
Great communication Clean community
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Memory Care
September 4, 2024
1.0
Verified Review
Do not recommend
On multiple occasions they were told my father couldn't chew food because he had no teeth. He lost his dentures. And they continued give him food that he could not eat. Even once causing him to require the Heimlich maneuver once at dinner from a large piece of broccoli. They had him on so many medications he was practically comatose. He was on the list for a provider in psychology and were told we did not want that person seeing him and they still treated him and prescribed him with a patch medication with a black box warnings that they ignored and still gave to him even though he had dementia. Because of this I feel they were in direct cause of his condition rapidly worsening leading to his death only a week after being sent to the hospital.
Cleanliness
1
Friendliness
3
Value for Cost
1
Care Services
1
Activities
5
Staff
3
Meals & Dining
1
Response from Brookdale Crown Point
September 9, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.
Majithia - Family/friend
Memory Care
August 30, 2024
5.0
My wife is happy and safe
From the bottom of my heart, thank you. My wife is always fry and clean. No smells
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
August 30, 2024
5.0
Family dinners
The staff go all out at the family dinners. Every dinner has a theme which makes for a fun evening. The food is very good and everyone has a good time.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Tracy H - Resident/client
Memory Care
August 30, 2024
5.0
happy with out choice
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
August 30, 2024
5.0
attended family night
Cleanliness
5
Friendliness
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Stacy L - Family/friend
Memory Care
August 30, 2024
5.0
Love Brookdale
The warm and inviting atmosphere, along with the amazing loving, and friendly staff is refreshing. The care is top-notch! I would have recommended Brookdale to others!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
3
Annie C - Family/friend
Memory Care
June 11, 2024
2.0
Verified Review
Not the best experience
We did not have a good experience at Brookdale Crown Point. Some of the caregivers were lovely -But in the end, they did not follow hospice orders and my Dad was taken to the ER twice. He was also accused of sexually assaulting a patient which later panned out to be false. We had to pay extra to have 24 coverage for him. We were never reimbursed. The day of his death the purser was harassing us for payment.
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
2
Activities
2
Staff
4
Meals & Dining
2
Response from Brookdale Crown Point
June 14, 2024
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Viewing 1-20 out of 52 reviews

Neighborhoods
around Brookdale Crown Point

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Florida’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Florida’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Brookdale Crown Point

Brookdale Crown Point offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Brookdale Crown Point 9.5 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (904) 288-8700 to reach a resident at Brookdale Crown Point.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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