About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2025 Assisted Living Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookdale Durham

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4434 Ben Franklin Boulevard, Durham, NC 27704

For pricing & availability:
(866) 374-4058
8.9
Review score
74 reviews
Add review
8.9
Review score
74 reviews
5 star
40%
4 star
32%
3 star
16%
2 star
8%
1 star
4%
See all reviews
8.8
Review score
29080 reviews
585 facilities
Brookdale Durham
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Brookdale Durham
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22 Floor plans available
Brookdale Durham in google map
street view of Brookdale Durham

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Frank S
-
Child of resident/client
5.0
A warm home
As a local Asian American family here in Durham and after looking at several places for our mom, we chose Brookdale Durham—and honestly, we’re glad we did. From the start, the staff made her feel welcome. They learned her name right away, and even remembered little things like how she pre

About the facility
Brookdale Durham

A Brookdale HealthPlus® Community

The residents at Brookdale Durham can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided to help avoid trips to doctors’ offices, or unnecessary emergency room visits and hospital stays.

Welcome to Brookdale Durham! Here, residents receive personalized memory care and assisted living services in a friendly and homelike environment. Your sense of security is important to us and you won’t have to worry about feeling alone — staff is available 24 hours a day, seven days a week to provide assistance and respond to any emergencies. Trained team members can assist with medication management, housekeeping, and meals, and provide personal care services like bathing, dressing, and grooming. If you find yourself requiring more care, we can easily transition you into our memory care program, as well. Residents within this program are able to thrive in a secure space with gentle guidance and visual reminders to promote engagement. We also offer brain games,...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Durham

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
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Brookdale Durham
Brookdale Durham

4434 Ben Franklin Boulevard, Durham, NC 27704

Brookdale Meadowmont
Brookdale Meadowmont

100 Lanark Road, Chapel Hill, NC 27517

Atria Southpoint Walk community exterior
Atria Southpoint Walk

5705 Fayetteville Road, Durham, NC 27713

Carolina Reserve of Durham
Carolina Reserve of Durham

4523 Hope Valley Rd, Durham, NC 27707

8.9
Review score
74 reviews
8.9
Review score
74 reviews
5 star
40%
4 star
32%
3 star
16%
2 star
8%
1 star
4%
9.7
Review score
49 reviews
9.7
Review score
49 reviews
5 star
66%
4 star
20%
3 star
10%
2 star
2%
1 star
2%
9.4
Review score
48 reviews
9.4
Review score
48 reviews
5 star
77%
4 star
19%
3 star
0%
2 star
4%
1 star
0%
9.4
Review score
50 reviews
9.4
Review score
50 reviews
5 star
68%
4 star
26%
3 star
4%
2 star
2%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Durham

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care
  • High Acuity Care

Meals & Dining

  • Guest Meals
  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium
  • Meals Provided
  • Room Service

Room Amenities

  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Kitchenette
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Library
  • Central Fireplace
  • Outside Patio
  • Beauty Salon
  • Meeting Room
  • Outdoor Common Areas

Recreational areas

  • Fitness Center
  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Brain fitness / Dakim
  • Birthday Parties
  • Karaoke
  • Trivia Games
  • Intergenerational Programs
  • Gardening Club
  • Devotional Activities Offsite
  • Visiting Chaplain or Priest
  • Happy Hour
  • Other Religious Services
  • Activities Off-site
  • Live Well Programs
  • Sensory-based Programs
  • Pet-focused Programs
  • Live Musical Performances
  • Holiday Parties
  • Devotional Activities On-Site
  • Activities On-site
  • Catholic Services
  • Live Dance or Theater Performances
  • Dances

Reviews

for Brookdale Durham

8.9Review score74 reviews
8.9
Review score
74 reviews
5 star
40%
4 star
32%
3 star
16%
2 star
8%
1 star
4%
Brookdale
8.8
Review score29080 reviews585 communities
Write a review
A Place for Mom has scored Brookdale Durham with 8.9 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookdale Durham has 74 reviews with an average "overall experience" of 3.9 out of 5.
Overall Experience
3.9
Cleanliness
4.3
Friendliness
4.3
Care Services
3.9
Staff
4.1
Meals & Dining
4.4
Activities
4.2
Value for Cost
3.8
A Place for Mom has scored Brookdale Durham with 8.9 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookdale Durham has 74 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Brookdale
8.8
Review score29080 reviews585 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 74 reviews
Debra - Family/friend
Assisted Living
September 30, 2025
5.0
Verified Review
Families Experience
The staff is very friendly and helpful . I highly recommend
Frank S - Family/friend
Assisted Living
July 31, 2025
5.0
A warm home
As a local Asian American family here in Durham and after looking at several places for our mom, we chose Brookdale Durham—and honestly, we’re glad we did. From the start, the staff made her feel welcome. They learned her name right away, and even remembered little things like how she prefers her tea. It’s those small touches that made a big difference for us. The place itself is clean, feels peaceful, and has these really nice outdoor spaces. My mom loves sitting in the courtyard or watching the birds and fish—they actually have a bird enclosure she visits almost every day. Are there areas that could improve? Slightly, sometimes it takes a bit longer to get help when it’s busy, and we’ve had to remind them about housekeeping once —but nothing that’s ever made us regret the decision. Everyone is trying, and you can feel that. And Mom feels love and respected and a wonderful little social group of ladies
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Heather M - Toured community
Assisted Living
June 25, 2025
5.0
Jewish inclusion
We recently toured Brookdale Durham, and from the first conversation, we felt genuinely welcomed. As a Jewish family, we were pleasantly surprised (and deeply appreciative) that they offer Shabbat services right on site. It’s not something we expected, but it really made us feel seen. The staff are kind and attentive, and there’s a calm, comfortable energy throughout the community. It’s clear they care about creating a space that respects different backgrounds and traditions. Brookdale feels like a place where our loved one can thrive—not just physically, but emotionally and spiritually too.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Anonymous - Family/friend
Assisted Living
May 21, 2025
3.0
Verified Review
Review for Brookdale Durham
A recent investigation by the department of service has revealed lots of problems with the facility most especially not having enough people on duty to care for the residence. There is some speculation that they are being sued.
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
4
Activities
4
Staff
2
Meals & Dining
5
Response from Brookdale Durham
May 22, 2025
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Ken - Family/friend
Assisted Living
May 8, 2025
5.0
Verified Review
CARE WITH A TOUCH OF CLASS FOR ELDER LOVED ONES
The facility has excellent staff attending the patients, efficient and compassionate. The food is extremely well prepared and the dining room, with fresh flowers on each table is in fact a charming dining room and not an institutional cafeteria. The interior patio is quite beautiful and well attended. But it is important to under stand that one is otherwise essentially renting an empty studio apartment. Beds, chairs, furniture the tenant must provide....though l believe cable TV is provided and basic kitchen appliances. I had issues with some management policies.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Denise D - Family/friend
Assisted Living
March 9, 2025
5.0
Thank you guys, truely
My uncle spent his final years at Brookdale Durham, and I’ll always be grateful for the love he received there. The staff didn’t just care for him—they *knew* him. They remembered his obsession with banana pudding (they’d sneak him an extra serving! Lol) and how he loved sitting in the courtyard, watching the birds. Even when his memory faded, their patience never did. The people there treat residents like family, not tasks. They’d FaceTime me so I could see his smile. It felt like a warm, lively home. He passed last year, but I still stop by to thank the team. They gave him joy when he needed it most.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Lisa S - Family/friend
Memory Care
October 20, 2024
2.0
Memory Care starts off low cost and jumped to [removed]!!!
The memory care is nice but they lo-vall to get you in and with in four months our cost had jumped to over [removed] while moms needs had barely changed. When I spoke to other families they said this was the “usual routine” to get you in the door. As an MD and a caregiver I am offended by this practice.
Cleanliness
3
Friendliness
2
Value for Cost
1
Care Services
3
Activities
3
Staff
3
Meals & Dining
4
Response from Brookdale Durham
October 22, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.  
Anonymous - Family/friend
Assisted Living
August 13, 2024
3.0
Verified Review
Things to Know
I was impressed with the staff responsible for patient care and with the food quality which was very good. The facilities, especially the dining room and the central patio are very attractive. However l feel that essential items like beds and wheelchairs should be provided by the facility and that medical supervision by MDs should be stricter. The physical therapist was excellent. For permanent or long term residents it is probably as good as you can get in Durham, though l have no experience with other comparable facilities.
Response from Brookdale Durham
August 19, 2024
We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
Anonymous - Family/friend
Assisted Living
May 1, 2024
4.0
Verified Review
Great staff
Well pleased, nice place and a great staff. My dad thought the world of the care takers.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
February 14, 2024
5.0
Verified Review
Great facility and staff, highly recommended.
They are all very friendly and nice. They are sweet to the residents. The cost for the value was better than the others. The facility is kept up very well and is a pleasant place to visit.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
5
Meals & Dining
5
JCC - Family/friend
Assisted Living
February 9, 2024
4.0
Verified Review
A short timers experience with Brookdale Billing
Basically the facility was very good but overall expensive. The main problem is their Dallas billing group creates unknown charges - with obvious late fees-does not accept any calls but says to 'work with your local community for any issues.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Resident/client
Assisted Living
December 19, 2023
4.0
My experience here at Brookdale
The are always under staffed, I spoke out about it… but I hope I’m not being punished for it, but sometimes I feel like I am. The staff they do have work very hard, and I understand that more patients have come in, but they should be divided better between the staff… first floor gets neglected I feel and not on purpose.
Cleanliness
4
Friendliness
3
Value for Cost
4
Care Services
2
Activities
5
Staff
3
Meals & Dining
4
Angie E - Resident/client
Assisted Living
December 18, 2023
4.0
My Brookdale experience
My experience here at Brookdale is great
Cleanliness
5
Friendliness
5
Value for Cost
2
Care Services
4
Activities
1
Staff
5
Meals & Dining
3
Carol D - Resident/client
Assisted Living
December 15, 2023
5.0
Brookdale experience
I love this place and I’m glad to call it my home. The staff here is great. I am able to have my little dog here with me as well, which is great because I’ve had her for 12 years. The meals are excellent. I am glad to be apart of this community
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
TS - Family/friend
Assisted Living
August 10, 2023
3.0
Verified Review
Review for Brookdale Durham
I would not recommend. They have been short staffed for the last 15 months but still continue to admit people that beyond their capabilities to care for. As long as the money is coming in they keep residents that need to transition to skilled care. My loved one was not getting his meds on time and ended up in the hospital several times with fluid overload. Myloved one does not have any cognitive issues so he knew when he was late getting meds.
Cleanliness
3
Friendliness
4
Value for Cost
2
Activities
4
Staff
2
Response from Brookdale Durham
August 14, 2023
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Linda L - Family/friend
Memory Care
August 10, 2023
5.0
My momma loves it here!!
We moved in few Months ago and we love it! Everyone has made us feel at home. Momma was so lonely and now has so many friends. She is on a schedule which has helped her so much. She is just so much happier now.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
5
Staff
4
Meals & Dining
4
Anonymous - Toured community
Assisted Living
August 3, 2023
5.0
Verified Review
Brookdale Durham was great to deal with
We toured Brookdale Durham during our search for an Assisted Living facility for our loved one. We chose this facility and our loved one was set to move in, but never got the chance to do so. However, the staff at this facility are great. The cleanliness and friendliness are great, as well. I would certainly recommend Brookdale Durham to others.
Cleanliness
5
Friendliness
5
Staff
5
Linda M - Family/friend
Memory Care
June 30, 2023
5.0
Exception Staff and Caring Management
My dad moved in earlier this year. We had him in another place and was not happy there. We made the decision to move him and it turned out to be the best thing we could have done. Dad has made so many friends and just loves his caregivers. Anytime I reach out to the community, the Executive Director or Head Nurse always calls me back and helps me with whatever I need. I give this place 5 stars!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
P.J. Collins - Family/friend
Assisted Living
June 30, 2023
5.0
Verified Review
Would Recommend - Good facility but a little short staffed (Exec staff working on hiring)
Brookdale Durham is a really nice facility. However, like every other industry in America, they are short on staff, which has a direct negative effect on the overall experience of the residents. Executive staff is working on hiring though.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
5
Meals & Dining
5
Harriet - Family/friend
Assisted Living
June 27, 2023
5.0
Verified Review
My mother loved it!
They had a hard time retaining staff and getting new ones, but that's not their fault. My mother loved it there. She made good friends and participated in the activities. Communication with the family was good. They worked with me on mom telling them one thing and confirming with me. They only compliant she had was the food, but she had no problem eating it! I would definitely recommend this facility to others. The only thing we did wrong was waited too late to put her there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
4
Meals & Dining
4
Viewing 1-20 out of 74 reviews

Neighborhoods
around Brookdale Durham

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know North Carolina’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about North Carolina’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Brookdale Durham

Brookdale Durham offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Brookdale Durham 8.9 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (919) 479-9966 to reach a resident at Brookdale Durham.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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