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Atrium at Serenity Pointe
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reviews","overallRatingCounts":[{"rating":5,"count":17,"percentage":45},{"rating":4,"count":13,"percentage":34},{"rating":3,"count":4,"percentage":11},{"rating":2,"count":2,"percentage":5},{"rating":1,"count":2,"percentage":5}],"topTenReviews":[{"reviewTitle":"Some policies were unclear ","reviewContent":"I had to move [name removed] out due to him being unable to adapt to not smoking in his apartment. Staff worked with me and him, but he refused to stop smoking inside. \nThey were very compromising and concerned but in the end I had to get him an independent living apartment. \nThe only thing negative about the experience was they did not clearly explain the way the medical service works. I was told he could use his doctor, but later they told me he had to use the doctor they provided. \nAnd once I got him checked in, it seemed like they just left him hanging, with no welcoming. It felt like they just wanted his money. \n\nDealing with the nurses could be a bit confusing \n\nVegetables were overcooked","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Atrium at Serenity Pointe review","reviewContent":"It is very clean at Atrium. There is beautiful art and furnishings - it's like liking at a resort. The staff are friendly and there are a lot of activities.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very peaceful place","reviewContent":"We were very excited to have found such a wonderful place. Mom just loves it there. This is a very caring place. The staff has always been courteous and caring. Mom has made many friends there. We don’t know if we would’ve found this facility without Help from your organization.","reviewerDisplayName":"Brian W","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very Nice Place","reviewContent":"The Atrium has very friendly staff and many social opportunities that my parents enjoy. They like the frequent musical entertainment, games and special events. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Atrium at Serenity Pointe review ","reviewContent":"What I like the most about the Atrium at Serenity Pointe is the staff, and yes I would recommend this community to other families base on the experience I have had so far. My only complaint and concern is the meals - the variety and quality could be improved. ","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"Positive Review","reviewContent":"My loved one is currently a resident at Atrium at Serenity Pointe. Maintenance is very prompt, friendly and helpful. So far, I would recommend Atrium at Serenity Pointe to others. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Atrium at Serenity Pointe review","reviewContent":"Our family had a loved one at this community so we were very familiar with and the lady in charge was very polite and helpful but unnervingly pushy. Overall it was a good experience but the community is big and I believe that diminishes the benefits \n\n","reviewerDisplayName":"anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Easy Living ","reviewContent":"The interaction with the staff is good. The food is okay, but could be a lot better.I am satisfied with what they are charging me. I picked this community, because I talked to some of the people, took the tour and chose this facility.","reviewerDisplayName":"Shirley","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"}],"parentOrgReview":{"name":"Elegance Living, LLC","slug":"elegance-living-llc-1441958","averageReviewScoreDisplay":8.9,"communityCount":22,"reviewCount":834}},"communityName":"Atrium at Serenity Pointe","leadgenCompleted":false}
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2803 Albert Pike Road, Hot Springs, AR 71913
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Situated on beautiful Lake Hamilton with a lake view from every apartment, Atrium at Serenity Pointe is a lodge-style senior living community located near all local hospitals (CHI St Vincent, NMNC and Healthstar) as well as Hot Springs Mall, Bath House Row with boutique shopping and the Gangster Museum of America. Wake up every day in a safe, intentionally designed living space. We tend to the cooking, housekeeping and home maintenance so you can participate in social, cultural and exercise programs including happy hour, tai chi, boat rides to favorite lakeside lunch spots and painting classes. Choose from a menu of seasonal, nutritious chef-prepared dishes at multiple dining venues.<br><br>Enjoy discreet, supportive care, a maintenance-free lifestyle including scheduled transportation, and boutique amenities. Spend every day living fully and experiencing greater well-being.
Situated on beautiful Lake Hamilton with a lake view from every apartment, Atrium at Serenity Pointe is a lodge-style senior living community located near all local hospitals (CHI St Vincent, NMNC and Healthstar) as well as Hot Springs Mall, Bath House Row with boutique shopping and the Gangster Museum of America. Wake up every day in a safe, intentionally designed living space. We tend to the cooking, housekeeping and home maintenance so you can participate in social, cultural and exercise programs including happy hour, tai chi, boat rides to favorite lakeside lunch spots and painting classes. Choose from a menu of seasonal, nutritious chef-prepared dishes at multiple dining venues.<br><br>Enjoy discreet, supportive care, a maintenance-free lifestyle including scheduled transportation, and boutique amenities. Spend every day living fully and experiencing greater well-being.
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