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13800 Bon Secours Dr, Midlothian, VA 23114
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Erin E
-
Child of resident/client
5.0
Would definitely recommend
The friendliness of the staff is beyond and above what I would expect. The common areas are adorable with a movie theater, a "bar", and a general store. One of the biggest selling points for our family was that the residents have unrestricted access to the outdoor courtyard during the day; they can access it without a staff member since it is safely enclosed.
About the facility Arden Courts Richmond
A distinct red roof, elegant brick accents, and a sleek exterior welcome guests and residents into the modern campus of Arden Courts - a ProMedica Memory Care Community. Seniors can experience the serenity of suburban life in Midlothian, Virginia. Situated in the Southside of the Richmond metro, this community features a convenient location near local medical resources.
With a sole focus on memory care, Arden Courts - a ProMedica Memory Care Community provides services specific to individuals with Alzheimer’s and other dementias. The secure building features additional safety features, wayfinding elements, and a person-centered layout. Residents can navigate the community with confidence and continue living an active lifestyle.
Residents are encouraged to participate in on-site activities and events. The well-maintained common areas offer an ideal place for chatting with family and friends. Make yourself at home at Arden Courts - a ProMedica Memory Care Community.
State licensing information
To explore the licensing information and compliance histories of senior living communities in the state of Virginia, visit the Virginia facility search directory.
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Senior living options offered
Memory Care
Pricing for Arden Courts Richmond
Total monthly costs depend on room type, select services, and the level of care needed.
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Arden Courts Richmond
13800 Bon Secours Dr, Midlothian, VA 23114
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2105 Cranbeck Road, Richmond, VA 23235
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9.5
Review score
30 reviews
9.5
Review score
30 reviews
5 star
74%
4 star
13%
3 star
7%
2 star
3%
1 star
3%
9.7
Review score
53 reviews
9.7
Review score
53 reviews
5 star
41%
4 star
30%
3 star
17%
2 star
6%
1 star
6%
9.2
Review score
70 reviews
9.2
Review score
70 reviews
5 star
46%
4 star
31%
3 star
11%
2 star
6%
1 star
6%
9.2
Review score
5 reviews
9.2
Review score
5 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
Fee Discount
Reduces entrance fees required upon move in
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Amenities at Arden Courts Richmond
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Diabetic Care
- Medication Management
- High Acuity Care
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- Kosher
- Guest Meals
- Restaurant Style Dining
- Low / No Sodium
- Meals Provided
- Pureed Meals
- Vegan
- Organic
- Professional Chef
- Special Dining Programs
- No Sugar
- Vegetarian
- Gluten-free
Room Amenities
- Garden View
- Air Conditioned
- Wi-Fi/high-speed internet
- Ground Floor Units
- Cable or Satellite TV
- Handicap Accessible
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
Community Amenities
On-site dining options
- Café or Bistro
- Bar or Pub
Transportation & parking
- Resident Parking Available
- Uncovered Parking
- Complimentary Transportation
Pets
- Dogs Allowed
Common areas
- Indoor Common Areas
- TV Lounge
- Outside Patio
- Meeting Room
- Indoor Atrium
- Outdoor Common Areas
- Private Bath
- Butterfly garden / Hummingbird garden
- Beauty Salon
- Library
- Barber Shop
- Main Street Shops
Recreational areas
- Piano or Organ
- Raised Garden Beds
- Movie or Theater Room
- Arts and Crafts Center
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
- Grocery Shopping and Errands
Languages spoken
- English
- Spanish
Activities
- Reminiscence Programs
- Gardening Club
- BBQs or Picnics
- Intergenerational Programs
- Activities Off-site
- Holiday Parties
- Visiting Chaplain or Priest
- Cooking Club
- Dances
- Cooking Classes
- Trivia Games
- Brain fitness / Dakim
- Live Musical Performances
- Wii Bowling
- Educational Speakers / Life Long Learning
- Live Dance or Theater Performances
- Live Well Programs
- Tai Chi
- Bible Study Group
- Walking Club
- Men's Club
- Stretching Classes
- Light Therapy Programs
- Catholic Services
- Protestant Services
- Yoga / Chair Yoga
- Sensory-based Programs
- Art Classes
- Community Service Programs
- Pet-focused Programs
- Karaoke
- Montessori Programs
- Christian Services
- Day Trips and Outings
- Devotional Activities On-Site
- Happy Hour
- Activities On-site
- Other Religious Services
- Birthday Parties
- Current Events Club
- Jewish Services
Reviews
for Arden Courts Richmond
Write a review
A Place for Mom has scored Arden Courts Richmond with 9.5 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Arden Courts Richmond has 30 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.5
Friendliness
4.6
Care Services
4.5
Staff
4.7
Meals & Dining
4.3
Activities
4.8
Value for Cost
4.4
A Place for Mom has scored Arden Courts Richmond with 9.5 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Arden Courts Richmond has 30 reviews with an average "overall experience" of 4.5 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 30 reviews
Robert M - Toured community
Memory Care
May 8, 2025
Caring community
All staff take good care of the residents. A boy scout working for his eagle badge designed and buil raised vegetable and flower beds for residents. The plants were donated. Residents were there to see the end product. How wonderful.
Brooke Gilbert
Memory Care
May 3, 2025
A Truly Special Place
My son and I have been volunteering at Arden Courts Memory Care for the past few months, and the experience has been nothing short of wonderful. From the moment we walked through the doors, we were welcomed with kindness and warmth—not only by the staff, but by the residents as well.
What truly stands out is the exceptional care the staff provide. They treat each resident with genuine respect, compassion, and dignity, creating a safe and nurturing environment that feels like home. It's clear that this is more than just a job for them—it's a calling, and it shows in every interaction.
The facility itself is clean, thoughtfully laid out, and designed with the unique needs of memory care residents in mind. There’s a true sense of community here, and the activities and engagement offered are meaningful and enriching.
Volunteering at Arden Courts has been an incredibly rewarding experience for both me and my son, and we’re so grateful to be part of such a caring and dedicated environment
Erin E - Family/friend
Memory Care
February 26, 2025
Would definitely recommend
The friendliness of the staff is beyond and above what I would expect. The common areas are adorable with a movie theater, a "bar", and a general store. One of the biggest selling points for our family was that the residents have unrestricted access to the outdoor courtyard during the day; they can access it without a staff member since it is safely enclosed.
Response from Arden Courts Richmond
March 21, 2025
Hello, thanks for taking the time to leave us feedback! We're glad to hear this. Have a great day!
Pam Talbott - Family/friend
Memory Care
February 12, 2025
The best referral I could ask for
A place for Mom recommended Arden Courts of Richmond to take a tour. I had never heard of this facility, but was very familiar with memory care places. Unfortunately, I had done this two other times with my family. I decided to take a tour of Arden Courts and loved everything about it. I did not need a place at that time, just checking out options for I knew I needed a back up plan. A month later would become that time. Arden Courts was the best decision for Mom to live the most productive, active, happy life she could. Our family is truly happy that a Place for Mom introduced us to a memory care that our loved one can thrive and live happily everyday. THANK you, A Place for Mom for making us aware of such a great place. This past year at Arden Court our Mom has had the best life possible.
Response from Arden Courts Richmond
March 21, 2025
Thank you for the positive review! We work hard to provide the best quality of care.
Fan - Family/friend
Memory Care
January 19, 2025
Dementia care
We searched many places for my relative. This place is only memory care so it's not an afterthought. The space is large and inviting with lots of natural light. If you have a person in your family you are worried about wandering behaviors this place is perfect for them. Lots of open space to explore and they are locked away on a small unit.
Response from Arden Courts Richmond
March 21, 2025
So glad to hear your positive feedback! Thank you for taking the time to leave us this review.
Nancy S - Family/friend
Memory Care
January 11, 2025
Dementia Care Experts
Arden Courts Richmond has dementia experts on their staff. [name removed] is their memory care advisor and admissions coordinator and she is so easy to work with. she helped us get our loved one in an assessment and move in the next day. Everyone from the cook to programming to nurses have been so nice. We are so grateful to know our loved one is being cared for daily by the amazing staff.
Response from Arden Courts Richmond
March 18, 2025
We really appreciate the great review. Thank you!
NANCY P
Memory Care
January 8, 2025
Employment Experience
I was fortunate enough to to go through the hiring process with Arden Courts as one of my clients obtained employment. From the application to the training process was so smooth, welcoming and professional. My client has been very successful at his job due to the director, his supervisor and the staff. This is a great place to work. They are caring and understanding.
Response from Arden Courts Richmond
March 18, 2025
We are delighted to see this review. Thank you for the kind comments!
John W - Family/friend
Memory Care
October 29, 2024
Great place
My family member was the happiest he had been in years after we moved him in. The have a very large military men population which is great. They have programs just for them which is very refreshing.as most places don't have many men related activities.
Response from Arden Courts Richmond
November 21, 2024
We truly appreciate your review. Thank you!
Anonymous - Family/friend
Memory Care
September 6, 2024
Review for Arden Courts Richmond
We had a very good experience there. I would recommend to others. It's very nice.
Response from Arden Courts Richmond
November 21, 2024
Thank you for taking the time to leave us this positive review! Have a great day!
Anonymous - Family/friend
Memory Care
August 13, 2024
Review for Arden Courts Richmond
Check all your community options and select what you feel comfortable with. Biggest concerns- not immediate help when needed. Overall communication between staff to staff and staff to me.
L.M. - Family/friend
Memory Care
July 11, 2024
The best in memory care
I have my loved one at the facility. We have been attending the monthly VCU brain health series being held at Arden Courts for caregivers and have learned so much about dementia. I have been thoroughly impressed at the layout, cleanliness and care I have witnessed at the facility. The staff truly care.
Response from Arden Courts Richmond
November 21, 2024
Hello, this positive review means a lot to us. Thank you!
DW - Family/friend
Memory Care
April 30, 2024
Review for Arden Courts Richmond
I moved my husband, a few months after moving him in. Stay away!!!
Response from Arden Courts Richmond
August 27, 2024
Thanks for your post; we would like to talk to you off-line due to patient confidentiality. Could you please contact us on our Care Line by calling 800.366.1232 or emailing careline@promedica.org so we can get more information?
Pam T - Family/friend
Memory Care
March 27, 2024
Exceeding All Expectations!
The staff has been outstanding to my Mom and our family! We have had experiences at other nursing homes and memory care with our grandparents and uncle. Arden is by far the best place I have ever been. The care and compassion radiates in the residents! Our Moms quality of life has improved by 110 percent compared to living at home with in home care. The best decision our family has ever made for Mom . Our Mom and family are very happy choosing Arden Courts!
Response from Arden Courts Richmond
November 21, 2024
We sincerely thank you for the positive review!
J. E. - Toured community
Memory Care
January 17, 2024
Great Facility for Memory Care
Wow! The dementia program this facility has are the best around. [name removed] the programming director has the best ideas on how to engage all people with dementia with dignity! I look forward to going in and volunteering when visiting my grandmother. [name removed] the director always has time to talk to me about dementia resources.
She is the most compassionate and informed leader. [name removed] and [name removed] are the friendliest and kindest people when you walk into the community. I'm so excited they added kittens to the facility. We love watching them play.
I love all the places to explore at the facility when spending time with my grandmother!
Response from Arden Courts Richmond
November 21, 2024
Thank you for the positive review! We work hard to provide the best quality of care.
Cheryl I Giulino - Family/friend
Memory Care
January 16, 2024
Horrible management
Terrible management turnover. 4 managers is just over a year, each one less qualified than the one before them.
Beautifully laid out facility but understaffed as well as having a group of caregivers with no compassion.
There is a dangerous level of lack of supervision.
My mother suffered fall after fall as a result.
Her room and bathroom were not kept clean, nor was my mother kept clean until hospice got onboard.
The food was standard institution fair , not even served warm.
The director, who was present on the day my mother died, never left her office to greet me offer condolences.
Don’t put a love one in this “warehouse”.
Response from Arden Courts Richmond
November 21, 2024
Hi, thanks for taking the time to share this review. Would you please contact us at 800-366-1232 or careline@ProMedica.org so we may be in touch with you personally? Thank you in advance for your time.
Anonymous - Family/friend
Memory Care
January 12, 2024
Recommended
Initially this was a wonderful place. A breath of fresh air after looking at many care facilities. I found assisted living homes treated their memory care wings as an afterthought. Pun intended. Arden Courts was only memory care and just a better place. It was a better attendant to patient ration and more personable. Also, they went the extra step of lightening the burden of the decision to place your family member in the facility. Furniture provided, straight forward cost.
Response from Arden Courts Richmond
November 21, 2024
Thank you for the great review! We hope your day is great!
Nancy Sheffield - Family/friend
Memory Care
January 1, 2024
Outstanding activities director
My mom has been a resident at Arden Courts for over 5 years. Since admission, her dementia has progressed, and she's presently on hospice. [name removed], the Activities Director, has been phenomenal in helping my mom and the other residents. She truly cares and understands each resident and their strengths, abilities and interests. She constantly has activities planned, and geared towards the interests and abilities of the residents. She involves them in the planning, and designs activities to stimulate and engage all residents. I really appreciate the efforts of [name removed] and her staff.
[name removed], one of the nursing aides, is also a phenomenal employee. She also shows interest, understanding and care for each resident. With residents that are continuing to decline because of dementia, this kind of care and compassion is greatly appreciated.
My only complaint for this facility is in housekeeping. Rooms are often not adequately cleaned, and I've noticed the urine odor often.
Response from Arden Courts Richmond
September 5, 2024
So glad to hear your positive feedback! Thank you for taking the time to leave us this review.
Jim P - Family/friend
Memory Care
October 20, 2023
Excellent Memory Care Center!
My wife of 42 has years has been a resident of Arden Courts for 2 months and the positive changes in her quality of life and general happiness have been awesome! Everything about Arden Courts is designed for the memory impaired from the design of the building to the programs and the personnel. The “Main Street” is modeled after Carytown, complete with a theater and a tavern. The resident rooms are bright and spacious, and it’s obvious that the needs of the residents come first. The residents also have unfettered access to the beautiful and well maintained gardens which include multiple benches and chairs spread throughout the grounds. We have enjoyed many relaxing and private moments in the garden! My family is thrilled by the extent to which my wife has thrived in Arden Courts and we recommend that everyone check them out before selecting any other memory care facility in the greater Richmond area!
Anonymous - Family/friend
Memory Care
October 2, 2023
Review for Arden Courts Richmond
I would tell a friend to keep looking. We picked this community because they were able to attend to the medical needs of my loved one.
Anonymous - Family/friend
Memory Care
September 29, 2023
an excellent community
I can make this very easy! Fives all the way around! We absolutely loved Arden Court! Everyone was friendly and helpful and they took a real interest in caring for my mom. Based on the experience we have had so far, we would absolutely recommend Arden Courts Richmond community to others and when the time comes, that is where I would like to be!
Neighborhoods around Arden Courts Richmond
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Frequently Asked Questions about Arden Courts Richmond
Arden Courts Richmond offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Arden Courts Richmond 9.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (804) 378-5100 to reach a resident at Arden Courts Richmond.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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