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The Pearl at Watkins Centre

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650 Watkins Centre Parkway, Midlothian, VA 23113

For more information about senior living options:
(866) 374-4058
8.6
Review score
18 reviews
Add review
8.6
Review score
18 reviews
5 star
55%
4 star
28%
3 star
6%
2 star
0%
1 star
11%
See all reviews
8.4
Review score
1318 reviews
50 facilities
The Pearl at Watkins Centre
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The Pearl at Watkins Centre community exterior
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The Pearl at Watkins Centre in google map
street view of The Pearl at Watkins Centre

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Anonymous
-
Child of resident/client
4.0
Family Experience
Activities were engaging for residents and planned events aligned with holidays, recognitions, etc. Activity staff enjoyed their work and was reflected in how residents were treated. Food menu had variety and special needs handled easily. Staffing was an issue - including cleaning staff, l

About the facility
The Pearl at Watkins Centre

The Pearl at Watkins Centre feels like home the minute you walk in the door. It’s a beautiful and inviting memory care community with delicious food, engaging activities, and a life of comfort and ease. Their priority is to ensure a smooth and enjoyable transition into senior living. They have a passionate team that cares deeply for each resident and works around the clock to offer the best, high quality service possible. This purpose-built community provides exceptional design details, from the gorgeous courtyard outside to the bright, spacious living areas inside.

Community Amenities and Services

With caring staff available day and night, The Pearl offers premier services and amenities such as complimentary concierge, housekeeping and laundry service, and local transportation. They also offer on-site therapy and healthcare, including assistance with medication management and specialized care for those with diabetic or incontinence needs.

Through the community’s dining program, nutritious meals are offered by a professional chef and served in a restaurant-style dining area. Residents can eat a modified menu whenever they’re hungry instead of waiting until regular dining hours. Residents are also welcome to visit, play games, watch TV, or listen to music during their free time. For a breath of fresh air, residents...

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Senior living options offered

Memory Care

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Amenities
at The Pearl at Watkins Centre

Healthcare Services

  • Medication Management
  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Professional Chef
  • Guest Meals
  • Restaurant Style Dining
  • Special Dining Programs
  • Anytime Dining
  • Low / No Sodium
  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Ground Floor Units
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation

Common areas

  • Outside Patio
  • Butterfly garden / Hummingbird garden
  • Central Fireplace
  • Private Bath
  • Outdoor Common Areas
  • Meeting Room
  • Beauty Salon
  • Indoor Atrium
  • Barber Shop
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Live Musical Performances
  • Holiday Parties
  • Intergenerational Programs
  • Yoga / Chair Yoga
  • Reminiscence Programs
  • Pet-focused Programs
  • Dances
  • Live Dance or Theater Performances
  • Qi Gong
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Tai Chi
  • Protestant Services
  • Devotional Activities On-Site
  • BBQs or Picnics
  • Karaoke
  • Brain fitness / Dakim
  • Birthday Parties
  • Day Trips and Outings
  • Activities Off-site
  • Wii Bowling
  • Cooking Classes
  • Art Classes
  • Devotional Activities Offsite
  • Gardening Club
  • Stretching Classes
  • Trivia Games

Compare

The Pearl at Watkins Centre community exterior
The Pearl at Watkins Centre

650 Watkins Centre Parkway, Midlothian, VA 23113

Sunrise at Bon Air community exterior
Sunrise at Bon Air

2105 Cranbeck Road, Richmond, VA 23235

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8.6
Review score
18 reviews
8.6
Review score
18 reviews
5 star
55%
4 star
28%
3 star
6%
2 star
0%
1 star
11%
9.6
Review score
53 reviews
9.6
Review score
53 reviews
5 star
41%
4 star
30%
3 star
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2 star
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1 star
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9.4
Review score
42 reviews
9.4
Review score
42 reviews
5 star
72%
4 star
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3 star
10%
2 star
2%
1 star
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9.3
Review score
250 reviews
9.3
Review score
250 reviews
5 star
88%
4 star
6%
3 star
2%
2 star
2%
1 star
2%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for The Pearl at Watkins Centre

8.6Review score18 reviews
8.6
Review score
18 reviews
5 star
55%
4 star
28%
3 star
6%
2 star
0%
1 star
11%
Phoenix Senior Living
8.4
Review score1318 reviews50 communities
Write a review
A Place for Mom has scored The Pearl at Watkins Centre with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Pearl at Watkins Centre has 18 reviews with an average "overall experience" of 4.1 out of 5.
Overall Experience
4.1
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.3
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.0
A Place for Mom has scored The Pearl at Watkins Centre with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Pearl at Watkins Centre has 18 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Phoenix Senior Living
8.4
Review score1318 reviews50 communities
Logo for Phoenix Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Anonymous - Family/friend
Memory Care
September 23, 2025
4.0
Verified Review
Family Experience
Activities were engaging for residents and planned events aligned with holidays, recognitions, etc. Activity staff enjoyed their work and was reflected in how residents were treated. Food menu had variety and special needs handled easily. Staffing was an issue - including cleaning staff, laundry, maintenance, and caregivers. All staff were caring and attentive - just not enough staff to meet all the needs. There were questions about overnight staff meeting needs of residents and families. At times, business side required follow-up for financial inquiries. Also, corporate needs to establish additional banking relationships so a greater number of financial institutions can be drafted for monthly payments. Overall, a good experience and would recommend.
Anonymous - Family/friend
Memory Care
May 9, 2025
1.0
Verified Review
The Pearl at Watkins Centre review
I would rate Overall experience, care services and staff a negative 1. The facility looks very nice however the care is lacking and under staffed. Unless the management staff has changed this is a bad decision that will be costly to correct.
Cleanliness
3
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
4
Jenn L - Family/friend
Memory Care
February 6, 2025
4.0
Verified Review
Attentive and supportive care
All of the staff at The Pearl at Watkins Centre are attentive to care and supportive during hospice process.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
4
Meals & Dining
4
Response from The Pearl at Watkins Centre
April 19, 2025
Thank you for entrusting your loved one's care with us at The Pearl at Watkins Centre.
Anonymous - Family/friend
Memory Care
July 22, 2024
4.0
Verified Review
Review for The Pearl at Watkins Centre
I would recommend the Pearl to others. I'd say our experience has been a positive one. Any issues/concerns we have had were addressed.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
5
Activities
4
Staff
4
Meals & Dining
3
Response from The Pearl at Watkins Centre
August 10, 2024
Hello, thank you; we appreciate your feedback. Thanks again for the recommendation, and have an amazing day!
Anonymous - Family/friend
Memory Care
July 22, 2024
5.0
Verified Review
Top notch facility
They were very good to my dad. As for value , the cost was very good in the beginning but jumped quite a bit after 4 months. It is a very clean facility, friendly staff and great care of each resident. We also had a great experience with A Place for Mom! [name removed] was so helpful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Pearl at Watkins Centre
August 10, 2024
we really appreciate your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.
Anonymous - Family/friend
Memory Care
June 20, 2024
4.0
Verified Review
The Pearl at Watkins review
The Pearl at Watkins Centre is spacious, clean and our loved one is looked after during the day. However the fall prevention needs more attention. We would recommend this community to other families if there was no fall risk but I think that is a problem all facilities face.
Cleanliness
5
Friendliness
4
Value for Cost
5
Care Services
4
Activities
5
Staff
4
Meals & Dining
5
Response from The Pearl at Watkins Centre
June 28, 2024
Thank you so much for your honest feedback! We would love for you to come in and discuss the fall prevention measures we offer to our residents. While falls are unpreventable, we strive to make attempts to prevent them. Have a blessed day, Ashley, Executive Director
AL - Family/friend
Memory Care
April 10, 2024
5.0
Verified Review
Review for The Pearl at Watkins Centre
We were very pleased with The Pearl. My husband and I were very happy with care my mother in law received. The staff were wonderful during her stay with them.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Pearl at Watkins Centre
May 3, 2024
Hi Al, thank you so much for your positive comments about our community!
Lisa - Family/friend
Memory Care
February 12, 2024
5.0
Verified Review
Our Experience
My mother was previously a resident at The Pearl at Watkins Centre before she passed away and this facility was wonderful. They were great.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Pearl at Watkins Centre
March 12, 2024
Lisa, thank you so much for the positive review!
Anonymous - Family/friend
Memory Care
June 29, 2023
5.0
Verified Review
The Pearl was able to provide solutions when other facilities couldn't.
My wife had been in two other memory care facilities before she came to The Pearl at Watkins Center. The first place had terrible food, no activities and lacked any sort of medical/health care. The second place was better but failed to administer her medications, which resulted in behavioral problems. They then required $7000 a month extra for someone to monitor her. The Pearl solved these problems with medication. The staff has been excellent. They have a number of activities for their residents. My wife once suggested to me that I leave early so she could be involved. They have accommodated her most outlandish beliefs and requests. Unlike her previous facilities, most of the residents there are capable of some communication so she can talk to them at meals. Every staff member speaks to her by name, and she now knows their names as well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Pearl at Watkins Centre
September 8, 2023
Hi and thank you so much for your positive comments about The Pearl at Watkins Centre! We appreciate any and all feedback and are grateful to have the opportunity to serve your loved one!
Anonymous - Family/friend
Memory Care
June 9, 2023
5.0
Our families experience
I really don't have any complaints about anything at the pearl. I just wish it wasn't so expensive to keep our family in a nice place. They place volleyball a lot and the residents get to have their nails painted. Based on the experience we have had so far, we would recommend The Pearl to other families. Thank God for Hospice, or it would be closer to [fee removed] a month. Everyone, there is very very nice, very helpful, but it just went up to [fee removed] a month.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Response from The Pearl at Watkins Centre
June 15, 2023
Thank you for your kind review; we are happy to pass along your comments to the team here at The Pearl at Watkins Centre! If you have any further questions, please give us a call. We're always happy to help!
Anonymous - Family/friend
Memory Care
April 7, 2023
5.0
Verified Review
A good place for dementia patients
They are taking good care of my loved one. I am very happy with the Pearl. Patients given lots of autonomy, kindness, and spacious environment! I recommend the Pearl. Better than all I gave visited. It's just a great place!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Pearl at Watkins Centre
April 20, 2023
Thank you for your kind review; we are happy to pass along your comments to the team here at The Pearl at Watkins Centre!
A Lane - Family/friend
Memory Care
March 20, 2023
5.0
Verified Review
They have done an awesome job with us and providing for my mother in law. The whole process to move her in was very easy. We are very pleased with their care for Mom and how well she has adjusted to living there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Pearl at Watkins Centre
April 20, 2023
Thank you for your kind review; we are happy to pass along your comments to the team here at The Pearl at Watkins Centre! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Anonymous - Family/friend
Memory Care
February 7, 2023
5.0
Verified Review
Our family's experience
What has made The Pearl at Watkins Centre a great experience for our family so far is the attentiveness of the staff members as well as their communication.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Pearl at Watkins Centre
April 18, 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Jane - Resident/client
Memory Care
January 4, 2023
1.0
Traumatizing
Appearances can be deceiving. Don’t be deceived. Unclean residents, poor nutrition, your loved one’s clothing being worn by other residents, unclean rooms and especially bathrooms,, little assistance with feeding, soiled bedding left to be handled by family, horrible communication, no empathy, empty promises, high turnover at all levels, horrible resident-to-staff ratio. I could go on. My experience with a parent there was horrible and traumatizing. The lack of transparency and basic decency towards your fellow human is hard to grasp. Please keep your loved one at home as long as possible before putting them in any assisted living facility. My heart broke every time I visited seeing how my parent was treated.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
1
Response from The Pearl at Watkins Centre
April 18, 2023
Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (804) 893-0100.
anonymous - Family/friend
Memory Care
October 13, 2022
3.0
Verified Review
The nice community
They could work on better organization, communication and staffing They have had 2 different nursing directors in 3 mos and no communication whose covering, who to contact etc Be nice to know the person you are emailing for important medical info for Dr is not there anymore and who to contact
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
3
Activities
2
Staff
4
Meals & Dining
2
anonymous - Family/friend
Memory Care
August 16, 2022
5.0
Verified Review
A Facility With Focused Memory Care
I'm happy with The Pearl. The facility is dedicated to memory care. Therefore it is not an adjunct to assisted living with shared resources. So I find that it's much more focused on the needs for memory care and is preferable. That's the thing like most about them is that they are 100% focused on memory care. The staff are very friendly and very approachable. They keep the facility clean. It has a nice secured courtyard that is accessible to the residents. They can walk outside anytime they want without having to be accompanied. I like the layout, which is a square, so they can walk the halls continuously, as people with dementia are apt to do. It has been a good experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
J. B. - Family/friend
Memory Care
March 26, 2021
4.5
Verified Review
I Would Recommend The Pearl for a Loved One, Provided You Can Be More Hands On
I would tell others that there were select few nursing and care staff that were devoted to the residents. The office and business staff are responsive when you call them. Most of the other staff were there to collect a paycheck. I would like to see their follow up and follow through improve. I didn't feel they followed up on requests that we made for our loved one.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
4
Activities
5
Staff
5
Meals & Dining
4.5
anonymous - Family/friend
Memory Care
January 12, 2021
4.0
Verified Review
The Pearl at Watkins Centre review
We liked that the community was smaller, it was also close to home. We liked the fact that normally you can talk to the management and if you had a problem most of the time it would be corrected. We would recommend this community to others. We also liked that fact that is was only memory care, and that the care takers were used to those types of patients.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
5
Meals & Dining
5
Viewing 1-18 out of 18 reviews

Neighborhoods
around The Pearl at Watkins Centre

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Virginia’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Virginia’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about The Pearl at Watkins Centre

The Pearl at Watkins Centre offers Studio and Semi-Private. Learn more.
A Place for Mom has scored The Pearl at Watkins Centre 8.6 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (804) 893-0067 to reach a resident at The Pearl at Watkins Centre.
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Studio, 1bd, Semi-Private
Morningside at Bellgrade sets the stage for our residents to increase their quality of life. Our excellent program offers a balanced nutritional plan, which complements the medication management delivery plan. When the health of an individual is viewed, diet and medications go together. When they...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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