Paramount Senior Living

Nice facility. Life alert system for each patient is great to communicate need to nurse. Phyllis is not indecent enough to be here per nurse evaluation.

We're very pleased with how things have turned out at Brookdale Middleburg Heights! It's a nice looking, clean place, and the staff is all very friendly and professional. They take great care of the residents, and my loved one seems to have settled in well!

Very nice location. The Memory Care Unit is small in comparison to other facilities but don't let that discourage you. The staff at this facility are beyond excellent. It is evident that they care and are engaged in the well being of their residents. Although small, they have a courtyard so that their residents can safely venture out doors. They also have cookouts and work stations which provide activities for the residents so that they still feel productive. All though small in size, this place packs a big punch and is definitely worth taking a look.

My family could not have had a more positive actually outstanding experience with Brookdale Middleburg Hts.- from the first phone call that I placed to them to my Aunt s placement in their assisted living community! We met individually with key administrative staff that were each very welcoming kind and thorough and answered all of our questions. They each had specific roles with helping us with the intake process including setting up and giving us 2 tours coming to the house for an in-home assessment (prior to my Aunt s intake) discussing with us the various services and amenities and sitting with us and giving their full time and attention while explaining the contract and paper work. And most importantly they were very welcoming to my Aunt on the 1st day of her placement! For all this and more we are very grateful!

The fact that I called Brookdale Fredericksburg several times and the staff members have not yet gotten back to me makes them look really unprofessional. I have to give them only a one - star rating for Friendliness

I like it at Brookdale White Chapel. Nothing is perfect. The food has been an issue. The main meal is at lunch time and that is not what we were expecting. Other than that we are very happy with this facility.

This community is a great atmosphere and awesome how they run their assisted living. They are on top of everything and always letting families know on any concern they have. They have good food also snack machine if the residents want a snack they can.There is a lot of activities. I couldnt be more happy that we chose this place.

I really loved this place. Christine was a wonderful ambassador. I feel Mom would do well here now if I can only get her onboard!!!

My mom was there only for two days but in that time the staff was caring and the facility was very clean. My mother required more care than this facility could provide is why she is no longer there.

Our experience with Emeritus at Brookside Estates has been a good one so far, they're taking excellent care of our loved one! The facility is well kept and clean, and the staff have all been very friendly.

The management worked with me to get my mom a place very quickly. In return I was able to take care of other issues. I think the care is outstanding and made affordable for my mothers care. I would recomend that you check out there services first and you won;t go any further.

Fabulous!!!! Very nice well thought out facility without the nursing home smell, nice bedrooms we loved it!!

Wonderful, caring staff and great accommodations!

My loved one would have felt uncomfortable because of the level of the clientele. The residents seem come from a moneyed background. Everything was very nice, very clean. The staff seemed very professional and kind. The food was excellent.

We toured several communities for our parents and were very impressed with Emeritus at Brookside Estates on numerous levels! The building set-up is simple yet effective. The apartments are cozy and they allowed us to buy our own paint for the walls because we didn't want the typical beige. The memory-care neighborhood is perfect for our mom. The staff is like a well-oiled machine - they work so well together. When we walked into the lobby and it felt like home - we knew it would be perfect for our parents. We are very happy that we chose Emeritus at Brooside Estates!

Their fees seem fair. My loved one doesn’t use a lot of the activities yet. I really do think that it’s a nice community. My loved one is in the memory care unit. The memory care is a smaller unit. It’s very easy for the staff to keep in touch with the people. I like the smaller scale operation. It was conveniently located for us, which is part of why we selected it.

They do an excellent, excellent job! They are top of the line all across the board as far as I’m concerned. They’ve done a great job. They are expedient, compassionate, and thorough. The food and laundry have worked great as well.

Everyone was very friendly and the place is clean. They have a doctor on staff that sees the patients once a week and a psychiatrist that comes in once a month. Our family member is in the memory care unit and there are games and karaoke and they seem to keep them active. We chose Emeritus at White Chapel because there were only about sixteen people in the memory care unit and we felt that she would get a good level of care with enough attention.

I know they had a lot of things going on but my dad chose not to participate. I know there were art classes available and things like that. He enjoyed the food. It was very nice and it was run very well.

I haven't gone anywhere here where I felt like something needed attention and my father in law is very happy there as well. They're helpful, they're inviting, they're [removed] my father in law has fallen a couple of times and they've called right away, when theres questions about medications they call to make sure everyone's on the same page. They invite our family to dinners and other events as well and if you ever need anything you can find someone in the hallways and they'll help. Im not too involved in the financial end of it but from what I hear from my brother in law the price is comparable to others. The have an alert necklace that they wear so if they ever need anyone they push a button and someone's there. They have all kinds of activities and services available as well and my father in law is very happy there.