Chapters Living

By working in the nursing industry coupled with my mother being in nursing care since the 90's, I have extensive experience with many facilities in the area. In the rated categories and comparable price range, I have not found a location that surpasses Lamar Court. The employees are friendly, happy, and energetic. This translates directly to the residents who display similar attitudes.

Being in the nursing industry coupled with my mother being in nursing care since the 90's, I have extensive experience with a large number of facilities in the area. In the rated categories, I have found no other location that surpasses Lamar Court in similar price range and care offered. The employees are friendly and energetic, which translates to happy residents.

Older community, but very nice. Loved the room sizes for the one bedroom, but more expensive than most others we have toured. Could be a first choice but no decision made yet. Price is a consideration.

Definitely liked this place - bustling with people assisting residents. All floors were active with people who could help if a resident needed assistance. Facility was updated and very clean. The director has been with the same group of communities for 7 years and was very helpful.

Visited with [name removed] 3 March 2018. She was very personable, knowledgeable and caring. The facility looks great and the rooms are decent size. I like the relaxed atmosphere and amenities. The all inclusive price is also nice, no surprises.

In the time that my loved one was here I found that the staff team is very very attentive and always on top of everything. The people that worked there are very knowledge, competent, very helpful, they are eager to please, and they fulfill any request we may have or provide information we may need. They also provide activities tailored to those in the memory care unit. I would recommend this facility to other families looking into options.

My loved one is doing really well at this facility! The staff are very accommodating and the facility is very well maintained. Overall, my loved one is adjusting very well to his new home; I couldn't be more satisfied with the experience!

The care at this community is wonderful. I like that my mom is happy here. I like that staff who keep me informed on her progress. The meals are appealing and she seems to be please with the variety. The community is clean and I like knowing that she is participating in the activities. The environment is very good for my mom and I would highly recommend the care and the value to other families for care for a loved one.

Liked it very much. [Removed] is darling. They have a rescued house dog. Locked facility.

My mother has Alzheimer's and was living in another assisted living community, which was a pleasant and adequate place, as long as I had my private caregivers working with her each day to bathe her, get her to meals, etc. After my mom had a mild stroke, however, it became apparent that she needed a place with more physical care during the time the private caregivers were not there. To be honest, I was a little shell shocked by the price at MCNB, but it has turned out to be worth every cent. MCNB is well-staffed, the care is excellent, and (what a pleasant surprise!) the quality of the food is a great improvement over her previous community. The brand new facility is lovely and has an air of spaciousness, with plenty of access to small, intimate, outside sitting areas. Her single room is spacious enough to accommodate the items that were most important for my mom's comfort. With the in-house medical care, my mom doesn't need to go "out" for services anymore, which is so much better now that she is more mobility impaired. I am also very relieved that she can age in place here, and my husband and I will not have to move her (and her stuff) again. I still use my private caregivers, because of the special relationship that my mom has with them. However, it has been a relief to all of us that the staff at MCNB can (and does) handle anything and everything if my private folks are unable to be there. We no longer have to scramble to find a substitute for the private caregivers. The private caregivers have been impressed, as well, that the staff at MCNB do not wait for them to arrive; they have her up, dressed and at breakfast, just like they would any other client who doesn't have private caregivers. Needless to say, the staff at the "front" of the house are friendly, attentive, and very helpful with providing the information you need concerning the community, along with helping to smooth the transition to MCNB. If they weren't, you probably wouldn't choose this community. Of course, the essence of the community is what the caregivers do, and I have been very impressed with them. They do treat their clients like individuals.

We really like this community, and everything is working out very well for my mother in law since her move here. This community specializes in memory care. So we know she is being cared for by a staff that really understand how to care for someone with Alzheimer's. They do a great with the cleanliness of the community. There is never a bad odor lingering around the community, everything is well maintained. The staff here is very loving, and caring towards the residents. We really love this community, and I would highly recommend it.

Contact person not available. Facility was unaware of my sched tour. However, [Removed] went out of their way to make me feel welcome, introduced me to staff, showed me a room, discuss future remodel plans and activities, and focused on making the transition very easy and accommodating. Very nice facility. Cheerful staff and residents were engaged. Even if my family doesn't agree on proximity of this facility for us, I will be very sad because THIS is how I picture a residential care facility SHOULD be and as an RN, I am proud to highly recommend.

I am happy with the care that my mom is getting here. The staff is very friendly and professional at all times. The food is appealing. The staff offers a lot of activities that she is enjoying. This is a great community with great care and a good value for loved ones.

We toured this community and my aunt did not qualify for the care here. The staff were very nice and were able to answer the questions on the care that is offered. We did see a menu of the nice meals that are available here and they are health meals. A lot of nice activities are available for those who want to participate. A clean community to enjoy. We recommend that families tour this community for the care of a loved one.

I was really debating whether to choose them or another community.To my satisfaction it was a nice looking community. After talking to the director and see tons of activities I found that I could not settle with them.

I can not say anything negative about this community. The staff know my husband by name and they do more than they need to for the residents. They have nurses around the clock. The community and his room are immaculate. He loves the food and they bring it out quickly. We both like this community and we would recommend it.

This community is kept clean and they take good care of my husband. The staff are attentive and cheerful. They offer daily activities that he likes to participate in. He seems to like the food. The only minor complaint I have is that the common areas seem cold. This community is just wonderful and I would recommend it.

Things have gone really well here for my loved one. We love the staff and how friendly and caring they are. My loved one has started to get involved with some of the activities that they offer. They have indoor activities and outings that they go on. The food taste good and there is variety.

They have a really high level of care, especially when it comes to having different activities that people with this level of dementia can be. Their second floor which is their dementia unit which is amazing. They have got it figured out, it's all about what they can do, instead of what they can't do. You can visit as a family member and be included, you aren't made to feel like your interrupting. It is extremely expensive, they will raise it up come January 1st. They encouraged expression.

It's a wonderful place. The staff, and Kim [removed] in particular have just been fantastic. We have been very happy with Heritage Village so far.